I came in as a walk in on a Sunday for a pedicure and they immediately got me seated. My tech was very careful and meticulous. I didnt feel rushed or like they were chugging people out. The atmosphere was relaxed. She worked a lot on my cuticles which looked terrible going in! I really enjoyed the service here.
I had such an awesome, welcoming experience! I want to shout out Anthony, he’s an amazing tech with the nicest and funniest personality that makes you feel at home. Thanks to him and his amazing customer service I will be coming back and recommending everyone here:) it’s hard to find nail salons with such sweet hard working people now a days!
Bea & Paulina were awesome & my nails are absolutely beautiful!!Thank you!
I love this spot. Anthony is the best nail technician and so funny.The only thing about this place is how crowded it gets but other than theyre pretty good.Prices are a bit higher than other bigger cities in comparison but good service.
I came into this location on my lunch hour and they accommodated me, I got a full set during my lunch and returned after work for my gel polish. My nail tech was named Juan and is at the first chair when you walk in. He did a great job and over 1 week later and my nails still look and feel great!
I went to go get my nails done on Tuesday and 3 days later one broke off. So I called and they said if the lady that does it don’t charge you but if someone else did they can, so I went with the same lady who did my nails which I believe her name is Linda, she charged me. So I’m hearing 2 different things with if the place.
I went in having a picture ready to show. the picture was of very pretty brown french tip ballerina shaped nails. However i got box shaped nails that were very messy and the thumbs were shorter than the rest of the nails. They were 47 dollars, which is not worth it, and my nail polish is already chipping and i just got them done an hour ago. They are poorly shaped and very pointy on the ends. They were also very thick. I will most likely not be coming again.
My friend and I went to get pedicures Memorial Day. My friend was asked what service she would like but quality of service was bad. She asked the nail tech if she had trimmed her toe nails as they were uneven. Tech was rude and told her she had already trimmed. I had a different tech but was not even asked what service I would want. I let the tech know I wanted a black with glitter (regular polish). She ended up using a black gel polish with no glitter. Techs really end up doing whatever they want and do not acknowledge the client’s desires.I paid $70 for a pedi to only have the gel polish start falling 2 days later.
This was my second visit and while the first visit was worth going back, my visit today with Huon will make me a regular! He is incredibly detailed and takes his time. Excellent work! Normally I go home and nit-pick or refile, not this time!!! Plus he can carry on a great conversation making the whole experience that much better! The place itself is recommended but if you can get him, I guarantee youll keep going back 😁
I dont like the other ladies because they are rude but Monica and Karla are excellent ladies super great attitude and do a outstanding job!!!! They are new to the place
This was my first time getting my nails done here and I loved it. I will definitely be going back. I had a pedi and set done. Everyone was friendly and there work was awesome!
Very bad service. My daughter and I went to get a manicure and pedicure. All we got was just a pedicure! Horrible service! They had us sitting there for almost an hour. Customers would go in and they would get helped immediately! All they would do is look at me and my daughter and wouldn’t even go. A lady then started to give us our service! Very rude! The lady that was helping my daughter whom is 4 just kept give her attitude! I do not recommend this place at all! Not professional at all
My mom and sister went to get their nails done for the first time ever at an actual salon! Service wasn’t the best, the lady who did mySisters nails was probably not having a good day but that doesn’t mean To go ham on her nails. The cuticles weren’t even cut, not the design she had in mind, they came out nice but it’s in the end what the customer wants, not to mention she was cut a little bit and rushed off since they got busy. Nails were thin from the end giving the chance for them to break easily and thickness makes them look unnatural compared to her fingers. No hate to them they seem like they do a decent job however idk what happened to the good work when they went.
Waited 45 mins in cold water for a pedicure. Had to leave because no one paid attention or attempted to begin my pedi.
Pedicure was horrible. The lady who did my nails seemed annoyed and in a rush. One of the male techs was polite and seemed to take his time with his client though. Would have much rather had him. Once I paid I was rushed off and wasn’t even offered my receipt. Will not return. Way overpriced. $67 down the drain, I was nice enough to leave a tip but will definitely not return.
Very slow service, I waited 3 hours for a full set and a pedicure. There was no proper system to tell who was next. Regulars would go in as walk ins and get seen before others waiting for at least half an hour. I was also unhappy with the nails. I asked for almond shape and got round. The upcharges are also quite unreasonable.
Unfortunately an unpleasant visit yesterday to this establishment encouraged me to provide my first personal opinion review ever. My wife and I went in for a pedicure as part of my Father’s Day gift. But I was astonished by how unprofessional and RUDE my wife was treated. The service was extremely poor in which lacked knowledge of the trade and customer service. Don’t waste your time or money on this establishment.
Super busy on a Saturday. They left my hands soaking in acetone for more than 30 minutes 😔 with no one checked on me. Prices were expensive.
I always get my Nails here & other services. But only with Theresa! She is the best. Recommend her 100%.
Horrible service. Depending on what you need they will take customers that they will get more money out of. I got my full set here, two nails broke and they said they were only doing full sets and didn’t have time to fix them . No problem, there are other nail places around.
My grandmother went to go get her nails done, she asked for a simple french tip on her real nails and the lady was super rushed and did not even have the decency to dry her nails under the uv light because it was not gel polish. not even two days later the polish came right off and yes we went on to get a refund but she would go off topic when we told her about the polish coming off. i do not know the nail techs name but she has super short black hair and she does not even wear a mask..
They do good work i just wish they would use new supplies on every customer that get work done here. due to covid they should sanitize and use new things. i get very paranoid every time i come here but i leave very happy with the work they do. please please start sanitizing your things and use new supplies per customer.
Very poor service. Had to explain, to 4 different people what I wanted done. Very rude cant recommend this place at all
I been rocking with ms ann and ms teresa for years best to ever do it!
These place has always been hit or miss for me. Today was a total miss! I asked for a gel mani/pedi. It was not crowded. They continually tried to upsell me. Other than that, zero conversation. Mediocre, over priced pedicure. Manicure was awful...cut me twice and the polish is thick and clumpy. The tech seemed annoyed and distracted.
The service was amazing and nails came out great
I went here not sure what to expect but Mrs. Wendy always does my nails and she is amazing. I always get the natural pink dip and she always makes sure that they are smooth and even.
I only go to get my feet work on and always do an excellent work, I will keep going back to them.
I’ve been going here for a few months. In a moment of laziness I went elsewhere for a new set. Boy was I wrong in going to this new place. The lady made a mess of nails! She used bigger sizes of tips than what my own nails were. She also put the acrylic over my cuticles. I couldn’t stand it! I finally to Deluxe Nails and had them fixed. Let me tell you it was exactly what I wanted. I recommend them to everyone.
I went to go get my fills done and the service was very poor and it is overpriced for what you get. not satisfied with the nails i got. would not recommend.
I got a basic manicure but had to ask themto remove the polish because it was streaky and lumpy and the manicurist made no attempt to hide her anger by throwing things around and handling my hands roughly while removing the polish. I left with just a streaky uneven clear coat and overbuffed nails that are still peeling because they are so thin.Unsanitary beyond comprehension: She didn’t really clean up her station very well because I noticed dust, buildup and debris everywhere and once she started the other staff were just hanging around in the pedicure chairs masks off eating and sharing food while answering and passing around the same phone, even to my manicurist.I’m surprised this place is even still open I have never seen such a thing and couldn’t get out of there fast enough, I considered asking to leave halfway through or not pay but the manicurist was SO aggressive and unhappy I didn’t want a confrontation. She was also mad I didn’t pay cash, sketchy.
Kind and helpful (I am disabled) my toes look AMAZING
Asked for a fill ONLY and clear nail polish ....well person DID NOT LISTEN to my instructions she did refill but and charged as if I got a full new set of acrylics when I already have my set! Also nail polish was NOT clear! Smh
First time here got my nails done by huon the male technician. He is awesome and did my Nails/design exactly how I wanted them. And for an excellent price . Very friendly and polite, overall great experience. If you want to get your nails, request him!
Great work, friendly people. First time here
Sometimes the wait is pretty long, but its generally worth it.
I was looking for a place open Sundays, and came across this place today. The atmosphere was great, the people were all friendly and professional, and made you feel welcome. I’m 9 months pregnant and they made sure I was comfortable throughout my nails service, pedicure, and eyebrow waxing. This is definitely my new nail place! 🙂
I made an appointment and I still had to wait 45 minutes to an hour ridiculous not enough employees
Awesome proffesional work.
Good pedicure place.
Very expensive except you don’t get what you pay for at all. they charge extra for cutting and filling your nails FOR FILLS. i called and they said $35 with gel. I ended up paying $57 for size 2 nails. When i had gotten there, they partially helped me out but forgotten i had been there and right when i was about to walk out and leave they helped me out. Not satisfied at all with the price i paid and the service.
Came in earlier for a pedicure and acrylic soak off with gel polish. however, my boyfriend and I asked for the same pedicure (I of course with gel polish) and we both received different things. I noticed he had the callous remover, massage and hot towel. I only got the pumice stone but not the rest that he got. what’s the difference in the service if it’s the same price? for the acrylic “soak off” I had them torn off instead of sitting in acetone. this nail tech was struggling but continued to hurt me. I didn’t say anything because I was just annoyed at this point. my service was NOT worth $93.
I went in for a fill today, first time coming to this place, and omg im in love with my nails, all thanks to this beautiful lady name Linda 💅🏼☺️ I’ll be coming to this place from now on !💯
We went here after filtering out reviews and were very happy, I loved the people working here they were so kind and helpful. Got a good pedi and dip nails. Liked the atmosphere (Clean) and very elegant decor. Good color options to chose from. Definitely recommend it for someone new to the area that needs spa or nail services!
This is a nice nail salon. I came with my mom on my birthday. We arrive 10 min early for your appointment, but they seated us right away. The environment is quiet and relaxing.I will definitely be telling everyone I know about this place
Love this place Arial and Julia are my girls always do great work that lasts
What a wonderful experience. Technician was so welcoming and informative and the place is spotless! I dont mind spending more on a pedicure if my heels are super smooth and they are, still! A week later! Thank you my nail technician who was fantastic. Love it and happy to return. Thank you!
I used to come here all the time but staff changed and service declined. Today was the first time in a while because of convenience and I was pleasantly surprised. Theresa is great. I may reconsider being a regular customer again. Only gave a 4 because I didnt like the smell of the product.
Very friendly staff with clean & efficient service.
I absolutely LOVE Deluxe Nail Spa! They always take care of me! I leave feeling pampered with a smile on my face! The staff is both very friendly and professional and will go out of the way to make sure youre comfortable!And theyre reasonably priced! My go-to!
First time. Liked the location. Went on Friday to get a set of acrylics. I walked out happy and very pleased with the work. Later that night one nail formed a bubble. It had never happened to me before. I went back Sat and they asked me to wait. It was a one hour wait so I asked what time was best to come back. Had to go back right before closing. They did fix the nail but I was displeased with them not taking priority to fix their mistakes earlier and asking me to go back later if I didnt want to wait. It was ONE nail. It beat my purpose of going earlier Friday. I Made 3 trips. Not such good work if I got an air bubble but mainly the poor customer service. Convenient location but I will not be going back due to the poor customer service I dealt with.
Visited here with my husband, first time here, wished we lived closer! Had a great time, everyone was really nice! Mani pedi was awesome, they both did such a great job! Had my lash extensions put in the same day, they turned out amazing! Thank you everyone for making this such a pleasant visit!
Excellent service and very nice staff. It seems like its never is a bad service here. I highly recommend this location. And I will definitely recommend and come back to this place.
My daughter was so happy and satisfied with her nails done for her birthday.
5 STARS STILL! returning since 2018, this place is beyond quality and sanitary, it is staffed with professional nail techs who really care about the customer! The inviting atmosphere keeps me coming back time and time again for my nail care needs!. Over the years Ive really enjoyed watching this small business grow into such a success. So if youve not yet already, please do yourself a favor and check out Deluxe Nail Spa!
Easily the best shellac manicure Ive ever gotten, going on 3 weeks now and there is still no chipping or peeling. Also had a pedicure done and not only was the pedicure itself amazing, the shellac is staying on perfectly. Will absolutely be going back!
I love this place and have been going here for over a year. Holly is so professional and always does a great job on my nails. She takes her time and does the job right. Highly recommended!
Bea is the best at this salon!
My friend and I were NOT given good service. I had a pedicure and manicure this past 4th of July.The work was rushed even though there was no one waiting and no other customers. The lady doing the pedicure cut me twice with blood drawn! She left me rough spots along my heels and used the wrong polish. I asked for gel polish for my toes. Additionally, you can see where part of the nail on 3 of my toes were not painted.Then the manicure with gel came out to the price of $40, A SIMPLE manicure with gel!!! Obviously plus the price of the pedicure.My friend did get a new set but the lady cut her 3 times and drew blood!!! Needles to say, NOT a relaxing nice experience.
Love my nail tech Jen V have been going to her for a couple of yrs now
I have been going here for over a year and I love how my nails look like after they are done. The staff is very friendly and she is a amazing with nails. Overall a great place to get some self-care!
Nice salon.
Great nail service, good quality. But I cant give it all 5 stars, the lady that did my nails was very rude towards me and some of her workers, I think she might have been the owner. For that reason I wouldnt go back, she snapped at me when I asked her to add a different color to my nails. I also think she over charged me.....65$ for less that 40min work.
I love to come here for my nails done. Very friendly and very nice staff, good service and my nails always look fantastic. Definitely, Ill come back. Thanks to Deluxe Nail Spa.
The nail technicians were great I went in for a pedicure and manicure and the nails came out amazing, the only reason I’m giving the place a 1 is because of the lady at the front of the store, the one that charges I believe her name is Claudia. She ruined the experience overall. She made inappropriate remarks and had a horrible attitude, I spoke to her only for five minutes.
Took my 12 yr old daughter for the first time to get her nails done. She was very happy. Definitely recommend Definitely will go back 🙂
Great spa as my wife went in for some services. The staff was friendly and very attentive . A great overall experience. Nice surroundings and the services ( manicure and pedicure ) were first rate. This was our first vist but not our last.
Very friendly the place is very clean just little pricey.
DO NOT WASTE YOUR MONEY HERE. By far the worst experience at a nail salon I’ve ever had. First, their website displays incorrect prices. When I asked about this, the nail tech said they were “old” prices and to talk to the owner. Of course, the owner was not there. Then my pedicure and polish came out AWFUL. She scrubbed my feet for about 30 seconds at best. And the polish. My god, the polish. It looked bumpy and grainy and streaky and when I pointed this out, her only response was “it’s your nail”. I tried to calmly explain to her that I get pedicures often and my polish has never looked so bad. She then said that maybe “you should not wear white color”. No matter how many times I politely asked her to fix it, she insisted it was my nails that were the problem. I told her I was not happy and she said again, “call owner.” I was in disbelief that she made no attempt to fix the polish. I paid, full price, after she told me a few more times to call the owner. If I could have given this establishment zero stars I would have.
I’m a male who got his 2nd pedicure on 03/01/2020 in my whole 23 years. Today is 03/04/2020 and my left big toe is swollen, purple and infected. I noticed the lady working on my feet focusing on this toe a bit which was irritating for a bit but hey, she’s supposed to be the professional. Now I can barely walk. It’s not an ingrown nail because it’s towards the base of the nail, whatever tool she was using was DIRTY and she obviously poked me a bit too hard that it got infected and now I’ll need to go to the doctors. UNPROFESSIONAL. DO NOT RECOMMEND.
They are the nicest people Ive ever met :)Reasonable price, and sweetest people.Highly recommended!
I went a few weeks ago to get my toes done. Very nice... quiet... AND CLEAN. I love the big soft chairs too!!!
Never coming back!!!!!!!!The ladies are rude and have no respect for customers! They need some MANNERS.All OF THE NAIL TECHS!! Except for the one who greets you. Shes was the only nice one. I rather drive to Juarez than to come back here. Im very upset with the given treatment the last two times I was here. Tried to give them another chance but they seriously need to learn to treat their customers better.
The staff was overall nice, however I had brought MY OWN gel polish (I was excited to use this new color I found) and was told that I would still be charged a additional $15, because he would still have to put a top coat on it. That was very disappointing, I understand if they still wanted to partially charge me for putting on a top coat/ led light, but you would of thought they would work with you. I previously gotten a pedicure here along with eyebrow waxing and wasn’t all that pleased but decided to give it another try, besides the fact it’s was convenient for me since I live on the east side. Moving forward, I’ll be driving to the Northeast to my regular spot from now on.
Im not really into getting my nails done, but Deluxe Nail Spa makes me wish I could afford to have them done there weekly! What a classy, nice salon. Youre getting what you pay for, great service, a fun experience, in a pretty atmosphere, and heres the kicker, it doesnt smell like nail polish at ALL!Im bringing my bridal party back here in two weeks and I cant wait. If youre looking for a fabulous mani pedi this is the place.I will 100% be back & refer my friends and family!!
One of the best nail salons in El Paso!!! I love their color choices and the wait is never long. The ambiance is really nice. The staff is friendly. I will definitely be going back.
I had a specific look in mind that I saw online. I could not reach them on the phone, so I messaged them on Facebook. They responded within minutes, setting up an appointment and told me that they could do the look. They honored my appointment time when I came in, and got started right away. I was not in there for long. She is amazing! It looks exactly like the picture. Thank you! She will be my new nails woman!!
Im a little late but these were done by Charlie and my toes by his sweet wife! I couldnt have asked for a more fun atmosphere and company all around. Love this place!
Only place I will come and get my nails and toes done! They are very friendly, professional, and do great work! I recommend everyone come and get their hands, toes, eyebrows, everything done here!
I love it here!! Came with my mom and sister, we had a great experience with Deluxe Nail Spa! Deluxe was very understanding and did exactly what we needed. The nails were beautiful thank you so much!!
I give this place a 1 star review because I had gone there to take off my acrylics and a man that worked there started doing my nails and another lady that had worked there was going to take off my nails as well so from my understanding there was a miscommunication from the both of them and they started yelling at each other in front of the whole nail salon. After they were done yelling turns out the lady that worked there ended up taking my nails off instead of the man while she was taking off my nails she told me to put my hands in a bowl which had acetone to dissolve the nails. Just because I took my hand out of the bowl just for a quick second she then said PUT YOUR HAND BACK IN THE BOWL YOU DONT WANT TO BE HERE FOREVER NOW DO YOU? which was very rude. I do NOT recommend this place horrible service and horrible attitudes. Not only have I had a bad experience here as well as my other friends that have gone here as well has experienced bad service and horrible attitudes.
Went there once to try a new place. Don’t think I’ll be going back. They were nice and all but the quality and technique they use is terrible. They dipped my nails first and then cut my cuticles? Who does that? It’s been only a few days and they’re already coming off :(
Hana is amazing. I come here all the time. Ive been a customer for 7yrs plus. Very satisfied.
Friendly, attentive, and skilled staff. Place is clean, nicely decorated, and relaxing. Prices seem comparable to other nice nail salons Ive been to. Its also nice they offer different pedicare packages so you can choose the right one for your budget. And they take debit cards which is a bonus. Thank you Hannah. I will definitely be back!
I cant say that I go here consistently but the last few times Ive been in theres always a 30+ minute wait because they are short staffed. The actual manicurist was very nice but I feel like its a little pricey. The manager (I think thats who she is she doesnt perform any of the services herself) is kind of abrasive. Shes just not someone I enjoy interacting with.
I DO NOT RECOMMEND! I came in to Deluxe Nail Spa on Joe Battle (next to Target) for a gel manicure. I had the absolute WORST service. To remove the gel polish, the gentleman used a tool rather than soaking my nails. After two minutes of this harshness, he cut my nails and ran the file (practically over the skin at the tips of my fingers, rather than my actual nails). He pushed my cuticles back with his fingernails. Then when he started painting my nails, he kept dropping the polish on my hands because he was constantly looking around at the waiting customers. Very rude and pushy. I am so disappointed with my experience and results.
Great service! Emily did an amazing job and she is so friendly!
They have the best customer service! Ms. Claudia is the sweetest and always takes care of me! Theyre are fast and always do a great job!!! Definitely recommend!
I end up with a really bad fungal infection after a pedicure!!! I will never go back yo that place!!!
The place was clean and service was quick. Probably one of the cleaner manicures Ive gotten as well. Id totally recommend the place and go back myself!
Great service, beautiful nails, and a comfy spot to chat with a friend. Highly recommend!
Went in for an eyebrow wax. Was in and out so quickly and my eyebrows look good! I like it here.
I have been going to Deluxe for a few years now and my loyalty will remain. I am always greeted with great energy & my nails will last me for ever, no less than 3 weeks. They have so many choices in colors . If its shape you want you name it and you got it! I am constantly being asked where I get my nails done and Deluxe is the place I always say :) LOVE LOVE LOVE IT
Love this place. Excellent pedicures, they are perfectionist about their work. You dont leave without looking fabulous ..
My manicure came out pretty good, I loved the nail tech however, the prices are ridiculous. The quality of the work done is decent but definitely not worth the price. Pedicures are also insanely expensive for a basic, massage-less foot “scrub.”
Charlie and his wife always do a great job with wonderful attitudes no matter how busy they are. I have been coming here for years!