This is the correct company I am not mistakenWorst experience and customer service I have ever encountered. Professional crooks. Had a unit installed by them. Air stopped blowing cold so I called them for a service call(Tuesday). Technician arrived (Wednesday)and after seeing the ripped wiring and stretched conduit advised someone would come the following day since it was 4pm and wouldn’t be able to finish repair before 5pm.No one showed up the following day(Thursday). On third (Friday)day I call them back and am told they are working on writing up the quote and that they will have it by end of day. Once again no call by end of day. I give them the whole weekend and once again on Monday no call. I call stating that they have been promising to have a quote for several days. Am told I will definitely receive it by end of day. I finally get a the quote after 5pm that Monday and it is a quote for a new ac unit for over 5000 for a small inefficient model. I immediately call back and am let them know the technician had said it was only new conduit needed. They resend me the same quote only adding $1240 quote handwritten at the bottom that states no warranty is given due to any unforeseen issues.Well that’s when I go to check who installed the A/c unit to check my warranty and lo and behold it was installed by them. Unit still has 3 years left on warranty too. I call again (Tuesday)They ask me for an invoice number which I did not have and ask them to search it by name or address they say they can not find any matching installations at my unit. I let them know that I know for a fact it was installed by them. The unit was merely placed on 4x4s unlike what the new quote specified that It was to be placed on angle iron. They say all they can find under the name I gave them was unit #88 at same complex. Seeing that unit was never owned by name I gave them that made zero sense. I called back and they said they may have found it but I had to make sure the serial number matched. It did match up and when I informed them they said the warranty may not be transferable or that since my unit may be discontinued it may not be able to be repaired despite still being under warranty. I asked them for a copy of the original invoice and they said since I wasn’t the original customer that they might not be able to give me a copy despite the needing info on the invoice to transfer the warranty.This company will do everything possible to make it impossible to claim any warranty work. They provide minimal quality and pride in their work. They merely install the unit knowing it will be run fine for a while and then attempt to sell you a unit rather than repairing their own work. They quoted me 1240 to rerun the conduit even after I told them this was due to their ineptitude they said they couldn’t reduce the charge other than not charging me for the sales tax. I called a Licensed electrician and they showed up at 8am and rewired it by 9:45. I was charged under $300. This crooks added $1000 dollars to fair cost despite it being their work. Avoid them like the plague. They caused me headaches and a week without any a/c while they gave me the runaround.

Great service! very happy with the installation and the quality of work. The whole office staff was great to work with especially Claudia and all the guys who completed the installation Juan, Freddie and Esteban included, all did an amazing Job. Will recommend and will be using for future maintenance.

Times Refrigeration had quick and competent service with replacing our old A.C. unit. Will definitely be using them again in the future!

Dale was professional and worked fast, he arrived on time and fixed the a/c at a low cost, thank you for everything, we appreciate all you did!!

Excellent work performed by the crew and met my expectations in my new duct work installation. Manny, Alex, and his crew are professional, hardworking, and exceptional. One of the best prices for a new installed duct work. My previous old duct work was almost fifty years old with rust and holes in it was time to replace. The ladies in the office at TImes are very nice everyone seems very nice and friendly.--Damian Maynard

Fantastic, friendly and fast!! 5 stars every time to the Tines Refrigeration team!!

Great customer service and knowledge able staff

They were able to come to the house today after all the other shops couldnt come out until Monday or Tuesday. Dale quickly diagnosed and repaired the problem. Happy wife and Bulldog.

They did what they said they would. I just wish they had given me a more precise time for completion. I dont like surprisee

We purchased our ref. Air about 2 yrs ago with them and at the time it was great. Great price friendly and fast service. We worked with the owner and he was just awesome. However they sold us a maintenance plan. Last week was the first time we could get them out here to do maintenance AND they charged us after we paid for it at the time of installation. They would have to look at archives... no one follows up after they get their money and it seems like they come up with excuses... very unfortunate bc its not the workers on the field, its the office people that drop the ball.

Excellent customer service, fast and honest service. Highly reccomend for anyone needing refrigerated air service.

We have had 4 positive visits by Times Refrigeration technicians including a full system replacement.I was always more than satisfied with the level of competence, skill set and personality of each employee.The quality of work on the replacement system installed is top notch and far exceeds that of the home builder.We will use Times Refrigeration again in the future.

They set appointment from 12 to 5. They called at 11:30 to say they were there. We told them that my mom was on her way since the appointment was @ 12. Got there 5 mins late so had to reschedule. Next appointment was 8 to 10 so my mom was there @ 7:30. They didnt arrive until 1. So they can be late for 3 hours but they cant wait 5 mins. What kind of service is that!

Ive long been a client of Times and have always been greatly satisfied with their service, courtesy, flexibility, help, and personnel. Though I typically only call them twice a year seasonally for air conditioner and heater service, Ive done so and will continue to do so for many years. As reliable and pleasant as the years are. :)

Nice people 👍

Times Refrigeration installed two brand new Rheem units on my home summer 2018. The installation was perfect, and we almost immediately started saving money on our electric bill because of the energy efficiency of the units. And wow, be careful what you set the thermostat on because your house will chill down FAST... or warm up FAST in the winter. I give my highest recommendation for quality and service. -- Robert Bettes

Manny JR was a wonder to work with. Times AC really represented professionalism and knowledge when it came to repairing and Maintenancing my issue with my home. Their quality of work was awesome and they were also very fast and efficient . Took a day off to get this done and they were done in a few hours that I was still able to enjoy the rest of my day off thank you Times for caring about my time and doing such great service from my home I appreciate everything.

I called this company to turn my A/C for one of my rental properties out of convenience due to the fact that I dont have a lot of time due to my work schedule. They came out and turned on my A/C and had made a lot of recommendations when in reality they werent needed. I agreed went along with the recommendations and had them perform the job. Once we the job was done I paid them in full. A day later my tenant called me that the A/C was not cooling properly and there was a lot of water leaking from the A/C. I called Times Refrigeration to repair the issues. They sent out a tech and supposedly they took care of the problem. Two days later I get call from the tenant once again stating the same problem. I called the company once again and left several messages. I did not get a response until 3 days later. I went out to the rental and repaired the technicians work. I spoke with management and they only made excuses for their technician. Needless to say when you hire so called trained experts to service your A/C I would be very careful in hiring this company because they will be very diligent in charging you for their faulty workmanship but when it comes to fixing their own work, you might end up fixing their work for them and being charged for it as well. Consumer Beware

I am from Advanced Auto Diagnostics and we do not like to give bad reviews to anyone, but I gave one star because you cannot give 0 STARS. The Repair we got was terrible the system performed worst when the tech left than when he started. He came back two days later and could not find the problem(Charged for both service calls) I called the owner and he promised to come the same day or the next. Never happened. I called again, never got a call back or visit. Called another Business/Fixed the problem in 1/2 hour.

I recently(11/29/12) had a refrigerated/heating unit upgrade in my home by times refrigeration co. I was very impressed by the whole process, starting from the initial contact by Dina for the estimate to the final completion of the project.From day one, the company was in constant contact; keeping me informed of appointment dates and times.They kept their promises and were always on time. The scheduled installation was done as promised by 3 very competent and expert technicians who went beyond the call of duty in providing customer satisfaction.I would gladly recommend this company to others and would not hesitate using their services again. operegrino

Lunch specials are great. Burgers are delicious!

Both units works and installation looks good. My rating is based on two things. 1.) The customer service (notifying the client prior to arrival) they never called me about anything. I was always notified by someone else that they were at my home. 2.) They disposed of both cooler purge pumps from my old units. Would I use them again or recommend them, NO.

Our refrigeration unit motor stopped working. I thought I would need at least a new motor. However, the serviceman said it only needed to be cleaned! Wow! THIS is a very honest company, which I highly recommend

Very courteous, apparently they do their job. Apparently.First time the furnace broke, they came in and fixed it, charged me their service fee, no problem, I was happy. Second time, they came in and fixed it again, and charged me again .... fine, no problem ... next time around (same season, mind you), they came in, stayed in for three hours and charged me for three hours of service. At $85 a pop, I have already paid them $425. Now the furnace broke. Again. Am I calling them? Not likely.

Times did a great job on my installation for refridgerated air. They were courteous, professional and did a fantastic job. I would recommend Times to anyone looking to upgrade swamp cooler for refridgerated air.

On time. Polite, knowledgeable. Ive had one defective part in my heater, which was properly diagnosed and fixed for free as part of my warranty. Nice to see a business that doesnt abandon its customers.

Very professional were up front an honest with their estimates. Service technician went out of his way to fix my unit. I highly recommend Times.

Fast, friendly, and knowledgeable service. They got the job done right! Im a customer for life!

Rick and his team were great in making sure to take care of my Moms A/C. Being out of town and not available - they made sure that she had the new A/C package installed in one day. Cant ask for better service!

I got a great deal! Very happy how everything turned out great staff very knowledgeable!

Excellent service always attentive to everything that we need done for our business.

Great services!! Employees are very helpful and very nice. I would definitely recommend this place:)

Perfect service !!The tech answer all my questions he fix it all good and show me pictures that what was happening with the unit i will call them again for mi next service !!

Rick has been incredibly helpful! Very knowledgeable and respectful, I highly recommend their services!!!

Great service! Problem was resolved. Technician was honest and friendly!

That got the job done well

Great company had an amazing experience! Would definitely recommend!!!

Though I had to call again to have someone come out to fix the swamp cooler, the float fell off or something, I was at first upset; but, then again, my unit is old and could use a good calcium cleaning which was recommended, service and staff were just fine. Will use again.

Always willing to assist and provide the best customer service.

Will not be using them again. They charge $85 just to show up. Mis diagnosed my ac unit was told circuit board went bad but was still under warranty and would be charged just labor $126. Couldnt stand the summer heat no ac for five days so hurry please get it fixed. Tech shows up takes off bad circuit board comes back with new one. Installs new board ac still not working and he cant figure out why. New Tech comes by and shows and tells me its a bad contactor. I asked so the circuit board didnt need to be replaced his response was uh well its probably better that you did and besides its under warranty.

I had Time Refrigeration install a new Aerocool swomp cooler. The sales man was friendly, informative and wasnt pushy. The techs where spot on, they did great work and I never once saw them have to retrack their work, they where rel pros. All the staff have been friendly, caring and understanding. I had an issue with the thermostat 7 months later and they replaced it even though it was out of warranty to help us out since we are on limited income. Service was fast and taken care of in a very fast and well done the teck Milo made sure to clean up wiring and tape all wire nuts in place h stayed for the house to cool down allowing the cooler to shut down with the thermostats. I would recommend Time Refrigerators and use Time Refrigeratoation for all my heating and cooling needs. Thank you guys for being the best Refrigeratoation Company I have ever used. Keep up the good work.

I had a problem with Times Refrigeration initially, but thanks to Jesus Johnston, all my issues with them were resolved. Times Refrigeration came through as promised and I would now high recommend them.

Horrible service poor work quality do not recommend at all what so ever

Rose took care of me.. they went out and replace my water heater in less than 1 day...

Best service in town, knowledgeable staff

Excellent service!!!! All of their staff is super professional and accessible!!

These guys are all about integrity customer service and getting the job done!!!!

Thank you guys... Great job. Wow!!!!

Best prices and service!

Excellent work & professional employees.

I was treated like family.

Excellent service!!!

Bad, bad, bad.... :(

The service sucks

The service is very bad, instead of fixing things they leave them worse !! 😡😡😡

Terrible service I do not recommend them in addition super careers!