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Capital Motor Company
2833 Alpine Rd, Eau Claire, WI 54703, United States
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Capital Motor Company

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Aa
Review №1

Best purchase I’ve ever made! Nothing will put a smile on your face like a gorgeous German car! Thank you Capital Motors & thank you Steve; the whole experience was wonderful.

Mi
Review №2

The dealership and Ben in particular were extremely thorough, professional, and personable. They had answers for every question and its clear their business its built upon a well-earned reputation. I would absolutely buy from them again and would recommend them to anyone looking to purchase or have serviced their vehicle.

al
Review №3

Living two hours away and out of state. They were extremely helpful and professional. Would definitely purchase a car from them again. Special thanks to Joe and Steve.

La
Review №4

Just got my car with Steve and Ben, they provided an outstanding service, all the process went smoothly as expected, I absolutely recommend them. If you are looking for nice and reliable car they are one to look for sure. Thank you Steve and Ben!

Ja
Review №5

I had an amazing experience working with Ben, I wasted my time trying to beat the price they gave me for a trade-in and the deal I got on the financing through them by trying to do it on my own. I have bought and traded in dozens of cars in my lifetime and this by far was the Easiest stress-free of them all

Lu
Review №6

Good experience, thank you Ben.

Ka
Review №7

10/10 would recommend buying from Capital Motor Company. They are honest, reliable, friendly and will make sure you leave with what you want, not with what someone else thinks you want. Thank you Steve we love our new jeep.

du
Review №8

I bought my dream truck this weekend from Capital Motor Company. Talking to Steve & Ben was perfect, no pressure, no issues and the truck is everything they said it was. If you want to have a great car buying experience and see some beautiful vehicles, give them a call you will not be disappointed. I am giving them 5 stars because of how well I was treated by Ben and Steve. Not to mention the other employees were very nice too.

To
Review №9

Its not that hard guys - dont post a fresh ad when a car is already on deposit or sold. You only have 34 vehicles for sale so get it together, unless its a bait and switch by design in which case you can gfy!

Mi
Review №10

Awesome experience nice easy very helpful. Highly Recommend 👍🏻

Ur
Review №11

I had been looking at Lexus IS 350 Sports and Cadillac CST V Coupes. I stopped at Capital Motors and saw a few BMWs that caught my eye. Not knowing much about them I took one for a test drive. What I was looking for was nice body lines, noticeable horsepower and big torque. To my surprise the BMW 335D performed way better than I had expected. Joe at Capital Motors took the time to point out all the advantages of the BMW 335D. Joes BMW product knowledge was a huge value and helped in my car buying journey. Its now been four months and so far so good the after the sale experience is meeting expectations!

an
Review №12

Awesome small dealership with a great selection. Very fast and easy purchasing experience. Would definitely buy another car from them.

Ty
Review №13

Working with steve was nothing but a wonderful experience, and I totally love this car. All paperwork was nice and explained very well. A pain free experience and I would highly recommend capital motors to any one.2010 lexus ls460 L

Ha
Review №14

It was awesome doing business with Capital Motor, they have good car and amazing staffs, I really love my new car and I enjoy riding it. Thanks to your amazing Team. It was great working with Ben and Ariel.

Is
Review №15

Our 3rd time purchasing a vehicle from Capital Motor Co! Highly recommend! Quality vehicles, great prices and everyone is super helpful!

Ry
Review №16

Capital motor company was great to work with! Everything was fast and hassel free. We will be back in the future.

mi
Review №17

Bought my GL 450 from them!Great price and great service!Will definitely shop there for our next car.

Ma
Review №18

Quick, easy, convenient, and buying process was well explained... plus a great car

Ti
Review №19

Bought our third car from Capital. Love the upfront and clear communication. Beautiful cars for very reasonable prices. Capital will always be our first choice. Salesman spent time going over details with our teenage sons to help them understand the process.

Ch
Review №20

Not going to haggle with you. But they will make sure you are satisfied.

Jo
Review №21

The experience I had with the sales representative was good until after the sale, that is where the extra star comes from.I am leaving a 2-star rating because the vehicle was severely un-aligned when I got it and it also stunk like mold when removing the plastic on the flooring and I had to have the belt replaced.Then, Less than 400-miles into driving it, the AC system stopped working and the battery did as well.Took it to the dealership, turns out the battery was shot and had just been given enough juice to hold up for a few drives. When looking at the battery connection under the hood, you could tell it had been jumped multiple times go scratches and scrapes.Tried to return the car but it was past the 7-day return window so they told me “Tough luck.”—verbatim and offered to do the repairs at there shop, a few hundred miles away (for a charge) but I cannot drive a car without a defroster and heater in this weather. Besides, all the places I talked to said it’s about the same price if I were to do it there, their place or the Mercedes Dealer. They just said maybe they could do it for cheaper but they have to look at it.$1000 for AC, $400 for batter, $300 for belt, $300 for detailing, $200 for alignment. All at 390 miles.If you choose to buy from this place, I recommend that you put at least 5000 miles on the car within the first 7-days to make sure it nots just rigged to work for a few hundred miles.

kr
Review №22

I enjoyed working with Ben. He was knowledgeable and very helpful, even answering my texts on a weekend when I was trying to decide whether to buy the car. Ive owned the car for just two days and am already so happy with the purchase.

Ch
Review №23

Caution buying cars here because they dont like to disclose that their cars have been in accidents!

Th
Review №24

Great import service - they know their stuff!

Da
Review №25

Good people and service for high end cars!

Kr
Review №26

Steve made the entire process quite easy, they gave me a great evaluation on my trade in and I couldn’t the more impressed with the service shop set up. The whole place is filled with happy faces and everyone is quick to ensure you’re walking away with a great experience with them.

Ch
Review №27

3RD Vehicle that we have purchased form Capital Motors. GREAT PRICE GREAT SERVICE STEVE IS GREAT TO WORK WITH!!!

Ch
Review №28

Overall great experience, very relaxed environment. All vehicles on the lot were pristine and well maintained. I appreciated the promptness of Steves responses to my questions and would highly recommend.

St
Review №29

Classy automobiles, from a classy business.Thanks for your help Joe.

Aa
Review №30

Since purchasing my car at capital, I have come to realize that I paid a lot less than I would have for retail at other dealerships. I have also been back a few times for routine maintenances and have been treated in an excellent manner. My last two cars were a Honda and a Toyota, and I can tell you that the service here is much better than at those dealerships in town.

Tr
Review №31

Capital Motors is the best! The people are kind and very professional. They sell the very best cars. I would highly recommend them. I always look forward to doing business with them. Thank you Capital Motors!

ti
Review №32

Great vehicle,Steve was very helpful, Vehicle was as expected and more!!

Ma
Review №33

Love my new car! Whole experience was very easy. Found my car online. In person, the car was just as it was presented online. My salesperson, Steve, was trustworthy and honest.

li
Review №34

Nice and friendly!! Great service . And I giveem 5 stars!

Sc
Review №35

Best shop.... most knowledgeable mechanics in town

Ch
Review №36

Steve was great to work with in purchasing our new car. He explained all of the options available to us. He was highly professional yet very low key - absolutely no pressure to make a decision. Very fair with the trade-in process. Would definitely work with him again and recommend him to any friends or family.

Ca
Review №37

Wonderful experience at Capital Motor Company thanks to Ben and Steve. Easy and fast process and got me in my dream Mercedes in no time!

Co
Review №38

All the staff were very friendly and easy to work with. Service was very fast and convenient.

Mi
Review №39

Steve at Capital Motor Company was awesome to work with! He answered all of our questions and made the process very smooth.

St
Review №40

Steve was GREAT! Not only was I set up with a great car but he answered all my questions and helped me learn a lot along the way. Thank you all so much!

Do
Review №41

Great service. Car was in beautiful shape when picked up

Pa
Review №42

Nice cars good price good service,thanks Steve

Je
Review №43

We liked our whole experience with Capital Motor Company. We dealt with Steve for the whole transaction. He was accommodating, meeting us in late afternoon each time, always friendly and genuine. We feel we got a good used car for a good price and hope to be driving it for a long while. It was in excellent condition and looked brand new. Everything was explained to us in detail and we look forward to doing business with Capital Motor in the future with the routine service of the vehicle.

An
Review №44

One of my favorite car buying experiences. Extremely low pressure and genuine sales staff.

Be
Review №45

These guys are great they answered questions and they never left me feeling like I didnt know what was going on. Ill definitely be back

Sa
Review №46

Great dealership with an awesome, unique selection of vehicles. Bought a manual 2010 BMW from Steve. He was excellent to work with. He made the experience easy and enjoyable. Steve was very flexible on working with my schedule as I work late and live out of town. Steve was personable, knowledgeable, and paid attention to me as a customer. He worked with me on financing to make it a smooth process. I would highly recommend working with Steve to find/purchase your new car. Overall, great experience. Very satisfied with my car.

Ra
Review №47

Buying our new Audi Q7 here was a great experience. No hype salesman, attention to detail, very responsive to our needs. Steve is very friendly and handled all aspects of the sale professionally and knowledgeably.

Br
Review №48

Great Service Just bought a Benz super happy with the help!!! really accomidating and genuine people!!

Ko
Review №49

Very fast and professional experience buying from Steve at Capital Motor Company. I was able to put a deposit down on the vehicle I wanted and Steve got me all set to go and driving within a couple of days with a beautiful Audi S5. From scheduling and test driving to closing, it was a seamless experience. These are the go to guys for your next vehicle purchase.

Da
Review №50

I came across Capital Motor while looking for my first BMW. I found a 2015 535d through an ad they had posted online. I bought the car, it arrived a few days ago and Im loving it. I live out of state and Steve made the process extremely smooth from the first phone call to delivery of the car. I would definitely recommend to anyone looking for a high quality used car at a good price!

Jo
Review №51

We had one of our Mercedes looked at after experiencing some engine trouble. They were extremely helpful and very reasonable to deal with. I will be using them for all my German car needs going forward.

Sa
Review №52

My husband, 9 month old baby, and I broke down off of Highway 2 going East approx. 20 miles outside of Duluth in South Range, Wisconsin. On top of AAA taking over 5 hours to arrive (lying and saying a tow was coming only to find out one was not coming), we called almost 25 auto repair shops in that area (including Duluth) to see if they could work on our car since we were traveling from Grand Marais, MN to Grove City, PA (15 hour trip) and needed to get home because of the baby... we were hoping someone could squeeze us in if possible! - To our horror, every repair shop told us 1-2 weeks wait, despite our circumstances. Im not sure what the deal was in that area but where I come from, mechanics try to squeeze travelers in, if they can due to them not having anywhere to go other than a hotel. - So, thanks to all those shops.ALL THIS TO SAY, Joe at Capital Motor Company was SO quick to work us in and help us. It was 146 miles from where we broke down but well worth the extra money spent being towed there. He got it done in less than 24 hours and made sure we were safe to get home. He was helpful, kind, and knowledgeable. We had a BMW, and it was hard to find someone who could also work on it. - Thank you SO much, Capital Motor Company... Joe... we are SO thankful for all you did for us, you will never know the amount of gratitude we have!

Jo
Review №53

Super easy to purchase a car. Has a great selection of high end cars at fair prices. Every car I test drove was extremely nice and handled like a brand new vehicle. Will definitely buy here again.

Ga
Review №54

I bought a 2004 BMW X3 and had excellent experience from beginning to end! Steve really was friendly, funny, and good sales rep. If youre in the market for a new car, used car, or need a good place to work on your BMW, definitely come here!

St
Review №55

I came down from Duluth MN to look at a vehicle, the staff was very clear, accomidating and promt with my questions and service! After coming to look and test drive the vehicle, I actually left the same day with it! They pride themselves in having quality for you buck and for good reason!

Ja
Review №56

I just purchased a vehicle from Steve. He was extremely knowledgeable about the vehicle type I purchased and the process was quick and easy. Such a great experience!

Ju
Review №57

WOW!!!! Can’t believe this was my first time visiting Capital Motor Company!!!! They have a great selection at affordable prices. Steve is extremely knowledgeable about the different vehicles! Great experience- highly recommend this company!!!!!

Na
Review №58

Very knowledgeable and customer focused staff. Truly a great buying experience.

Ju
Review №59

Pleasant people to work with! Very quick to tell me if I was able to be financed, and were super speedy about getting all the paperwork done. Great experience, with a great car to boot

Pr
Review №60

Excellent service and care. They sell reasonably priced high end luxury and sports cars.

So
Review №61

3 month update/EDIT: I put about 10k miles on a BMW I bought about 3 months ago. Still a very clean car but going into an older BMW 3 months ago I wasnt sure what I was looking for as far as maintenance. Now I learned a lot more. Basically there was no maintenance done on this car ever done, they must have seen a clean car, cleaned it up more, and called it good enough. I recently started having some misfire issues. So I thought I would start with spark plugs. After getting the plugs out and inspecting the coil packs, it looks like they havent been changed recently, if ever to be honest. also with taking apart the engine i found an oil leak with the oil filter housing (common BMW problem, but this one looks like it has been going a while). again, the car is still nice, but these are some things that would have been nice if they would have disclosed or taken car of themselves. In parts alone to catch up on maintenance and to get my car running smooth again, I am in about $700. so my advice is to have your own mechanic look at any vehicle you buy from these guys, just because it is very clean to the eye, does not mean it doesnt need a fair amount of regular maintenance.They were able to get me a same day appointment with them when I called to see the car I wanted to look at. Steve was the salesmen. He was friendly and never once did I feel pressured. It took us some time to figure out delivery and some other small details but it all worked out in the end. I would take my business back in the future.

An
Review №62

Steve went out of his way to make sure we were comfortable with our purchase. The entire sales process at Capital was positive and professional. We highly recommend this dealership! They will go out of their way to make sure you find what you are looking for and enjoy the ride!!

Da
Review №63

My experience with Capital Motor Company was excellent. It began when I discovered an Audi in their online inventory that I was very interested in viewing. The price was very competitive but I needed a solid offer on my trade-in to make it worthwhile. I sent an email inquiry and received a response from Chris who promptly got me my trade-in range, pending inspection.I drove out today to test-drive the Audi, and was very impressed. Not only was the car well-represented, but Chris low-pressure approach and calm demeanor was extremely refreshing. After we test drove each others vehicles, Chris came back with what I felt was an extremely fair trade-in offer. Paperwork was a breeze and he was very respectful of my time, which I truly appreciated.All in all, I couldnt have asked for a better experience. Ive never been loyal to car dealers, but I fully intend to check with Capital Motor Company before making my next vehicle purchase. Anyone reading this should sincerely consider doing the same.

Ra
Review №64

We had a wonderful experience purchasing a used car from Capital Motor Company. From the first call I made to the test-drive and signing, my questions and concerns were all addressed in a very professional manner. Steve is a very personable salesman and made the process a simple and memorable one. If and when we are ready for ANOTHER used luxury car, we would definitely consider coming back. The service was perfect! Fast, easy and honest. Did I mention that Steve is awesome?!

wi
Review №65

Steve was great! Love my new Toyota Tundra ❤️

Am
Review №66

We felt very comfortable here coming in for a test drive, and no judgments made that I had never been behind the wheel of a BMW before! This was a no-pressure environment which we really appreciated, and led to us buying a vehicle here instead of one of the other big dealerships in town. Will definitely look Capital Motors up again when we are looking for our next vehicle. Thank you!!

Ju
Review №67

Not your typical dealership experience. There was no pressure, I was able to make appointments for only the cars I had interest in, and was able to make a decision without a typical salesman pitch. They carry an excellent selection of quality cars and provide top notch service. I was given a fair trade in value on my car and purchased an excellent replacement. Chris Kaiser was helpful in all aspects of my buying and trading experience. I highly recommend Capital Motors to anyone looking for a quality car at a fair price.

Br
Review №68

Amazing service!!! I felt welcomed and never felt so good buying a car! Your part of the family the second you walk in and even better you walk out with an amazing car I don’t think I could go anywhere else ever again!

Ry
Review №69

I had an awesome experience working with Steve @ Capital Auto. Very easy to work with i was in and out and everything went very smooth. Strongly recommend checking these guys out!

Tu
Review №70

Service is great, they are honest and really nice people. I have been bringing my car here since 2016 and I am always very pleased with their service, and just got a newer car. Reliable and good!

Ga
Review №71

Cant thank Steve enough for his help throughout this process! Received plenty of assistance and patience, which was necessary since this is my first car buying experience from a dealership. He made the purchase smooth, quick, and was transparent with all his answers. The vehicle was exactly as described and pictured. Will definitely look to do business with them in the future!

Ch
Review №72

My purchase of a BMW from Capitol motors was a easy process of locating and having it delivered. Steve was detailed and represented the car nicely. The car looks great! Thank you

Da
Review №73

We had such a great experience with Steve buying my wifes X5 I bought one for me. Steve found exactly what I was looking for. He kept me informed, found me a sweet 2016 M Sport which was clean as a whistle and the prices was severely below the dealers. Highly recommend this crew.

je
Review №74

Our salesman Steve was very knowledgeable helped with any questions we had. Let us take our time to pick the right vehicle for us.

Ry
Review №75

Excellent buying experience! Found the vehicle I wanted. Great working with Steve!

Da
Review №76

Steve was courteous and very helpful. A smooth transaction over all. We are very satisfied with our experience and are getting a beautiful vehicle. Thank you!

To
Review №77

Great team of people to work with. Very knowledgeable and quick to assist in any way. Just bought our second car from them. Highly recommended.

Ca
Review №78

Great trade in and buying experience! Super up front and honest! Steve was great to work with! Thanks!!

Be
Review №79

Capital made buying a car from them super quick and painless, have amazing inventory and we found the car weve been talking about for years! Shout out to Steve for making this so easy! Would buy from them again!

sk
Review №80

Steve at capital motor helped me find the bmw that i have been looking for. Made the car buying experience quick and easy to ensure i got the vehicle i was looking for! Pretty sweet place, go checkout their vehicle selection!

Do
Review №81

Wonderful place to deal with very professional service and people! 👍

La
Review №82

Found my BMW at Capital Motor Company while looking online. Was very pleased with the excellent condition and representation of the vehicle. Steve was a great help in helping me understand the vehicles features and created a seamless sale. Thank you!

Da
Review №83

Bought a used vehicle along with the extended warranty. 10 months later, the extended warranty is gone. I was without a car for 3 months. $9000 in repairs later, including $5000+ out of my own pocket, I am still dealing with issues. The latest episode involves 2 small copper washers causing an oil leak. Capital replaced the turbo and if they spent the extra $2 to replace them when they had it apart, I wouldnt have had an oil leak for 6 months and have to pay another $300 in labor to take it apart again. Seems to be a running theme: Do minimum amount of work and then have to pay for extra labor to do the job that should have been done the first time. Staff is friendly and knowledgeable enough, just wish there was still a lemon law in Wisconsin for used cars.

An
Review №84

This was my first time buying a car and I genuinely could not have asked for a better experience! Steve was patient with all of my questions and helped me every step of the way! The customer service provided here is exceptional! I highly recommended Capital Motor Company to anyone looking to buy a high end used vehicle!

Ro
Review №85

I purchased a 2001 BMW Z3 from Capital Motor Company. I purchased this vehicle out of state without ever physically seeing or inspecting it - and yes I was nervous about doing so. When I received this car (they arranged the shipping), it was exactly as they had described it - excellent condition. They are honest, friendly and move quickly to address your questions/issues. I would not hesitate to purchase another vehicle from them.

Gr
Review №86

After several successful deals with Capital through my parents, we decided to have Steve look for an X1 with all the bells and whistles we wanted. He was wonderful to work with, and he took great care to stick to our budget and our non-negotiables. In the end he found us our unicorn! Our golden retriever even got to be a part of the deal and was welcome in the shop while we test drove our new baby. Thanks, Steve and Capital! We look forward to a long relationship with you, and we will let our friends in Minneapolis know about this great boutique shop with excellent, customized customer service!

St
Review №87

Steve was very helpful - we love the Panamera! Thank you :)

Br
Review №88

Steve was a great help, made this process quick and easy! We bought a new BMW and are very happy with our purchase!

He
Review №89

We had an excellent experience at Capital Motor Company. Steve was very knowledgeable and easy to work with. Love this business model and their no-pressure sales approach! We will definitely be repeat customers.

Be
Review №90

Excellent, friendly and honest service. I was in town for the weekend and had a breakdown. While a few other shops would not see my car within 4-5 days, I called on Capital Motor Company Friday morning and they had me up and running that day by noon. Ill definitely be giving them a call when Im looking for a new (used) car. Thanks!

Ke
Review №91

I have a 2004 BMW 330 CI convertible. Heading to Duluth on HWY 53 almost an hour north of Eau Claire I heard a clink and saw a piece of metal pop up behind the car. Pulled over. Was unsure what was wrong, Tried again and seriously burned rubber. We called Capital Motors and Joe the owner answered. He came with the Jerry Dan personally and brought us back to the shop. His technician assessed the impact to the car, was able to find one tire in the shop that matched the odd size needed and put us back on the road.We greatly enjoyed our conversation with Joe on the return. You will never see a cleaner tow truck interior!! Because of that effort we were able to attend a wedding reception that day. Big thank you to Joe personally and the staff we met.

Di
Review №92

I have been looking for the perfect car and have been looking at Capital Motors for a number of years. I found the most perfect beautiful car and had the best salesperson to work with Steve. Thank you for all you did to get me my perfect car!!!!! :)

Ka
Review №93

I did originally start with a 5 star review. My transaction at Capitol Motor the day I purchased my BMW X5 was easy. My 5 stars went to two stars about 2 weeks after I left the car lot. I feel as I was told mis-information the day I was sold the car. I also called and stoped in the the service department with concerns about my vehicle and no one seemed to care about them or the fact I just purchased this car from them. If you are familiar with BMW and live outside of the area that has a service department that works on BMWs this could be a great option for you. If you are new to owning a BMW and have to use this service department I would recommend finding different options.

E
Review №94

These guys are the best by far. I drove from IL to buy a car from Capital and it couldnt have gone better! Absolute professionalism throughout the entire process and a pleasure to deal with. Chris was the best car salesperson I have ever encountered in all my years. I have a feeling we will be purchasing all our vehicles from him going forward. Thank you Chris, you and your team are Awesome!

Ca
Review №95

Very fast and kind service. Loved getting my BMW from Steve!

Os
Review №96

Yesterday car was available and as customer I should get a respond, but what I got was 24h later that the car was sold !This is poor, poor customer service I ever seen !!!!! Unreliable dealership !!!!0 - customer support & satisfaction!!!

Ju
Review №97

Steve helped me find my next vehicle. He let me test drive what I wanted. Handled everything with the bank in a timely manner. Very pleased!

Bo
Review №98

We just had a very nice experience at Capital Motor Company. Low pressure, very knowledgeable salesperson made us feel very comfortable. We will definitely be back in the future when we are looking for similar high end vehicles.

Gt
Review №99

Very happy that i found a place that can service my BMW at a very reasonable price! Joe has been very friendly and informative! Will definitely continue doing business here.

Je
Review №100

Steve was very easy to work with. We felt the vehicles pricing was fair and that we were given fair market value for our trade. I would recommend Capital Motor Company to others and would definitely do business with them again.

Information
64 Photos
100 Comments
4.7 Rating
  • Address:2833 Alpine Rd, Eau Claire, WI 54703, United States
  • Site:http://capitalmotorcompany.com/
  • Phone:+1 715-833-2020
Categories
  • Auto repair shop
  • Used car dealer
  • Car dealer
  • Car repair and maintenance
  • Motorcycle dealer
  • Truck dealer
Working hours
  • Monday:8am–7pm
  • Tuesday:8am–7pm
  • Wednesday:8am–7pm
  • Thursday:8am–4pm
  • Friday:Closed
  • Saturday:8am–7pm
  • Sunday:8am–7pm
Offerings
  • Buys used goods:Yes
  • Oil change:Yes
Payments
  • Cheques:Yes
  • Debit cards:Yes
  • Credit cards:Yes
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