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Trubilt Collision Center Inc
1631 Harding Ave, Eau Claire, WI 54701, United States
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Trubilt Collision Center Inc

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Aa
Review №1

They repaired some front end damage from a deer hit. Very personable and professional. Work was done quick And looks great.

Tr
Review №2

The team members at this facility were very easy to talk to and very helpful. The work that was done to my vehicle was outstanding and it looks brand new again. Thank you very much!

De
Review №3

I had both my car and truck worked on recently and am totally satisfied with all aspects. Wayne was great to work with—very competent and professional. The quality of the work was 2nd to none. Highly recommended. Thanks.

Lo
Review №4

Friendly and caring personnel....always kept me informed of the progress on my vehicle.

Ta
Review №5

Professional and good quality. Took longer than initially predicted but free rental made up for it.

J
Review №6

From the moment I walked in I was greeted and the customer service is outstanding! They kept me updated with what was going on with my car. I would highly recommend. When I picked up my car it was amazing! Great quality work!

We
Review №7

They did an amazing job repairing the bumper damage! It looks as good as new. Dave was great to work with. I highly recommend using them.

La
Review №8

I have employed Trubuilt several times over the years and I have always been satisfied with the quality of their work and customer service. That’s why I’m a return customer.

Wa
Review №9

Excellent business, well organized. Great work, car looks like new inside and out!I’m not even a relative!

Ty
Review №10

Go here and dont think twice!Luke and the rest of the crew were amazing from start to finish! Super personable, updated me almost daily and did an impeccable job! My car legit looks newer than when I bought it. He even knocked some off the agreed upon repair cost for seemingly no reason!Ive never had a better experience from anyone in the car world!

Le
Review №11

Trubilt did an awesome job repairing my hail damage!! Thank you!

Vi
Review №12

The team at Trubilt were very caring and professional. They explained everything in detail and answered all our questions and concerns.

La
Review №13

Always the best service when I go in, and the detail for life always does such an amazing job!

An
Review №14

Top notch service! Very friendly staff.

Ja
Review №15

Great service, with timely work and very helpful updates.

Ma
Review №16

They were so nice and professional. Everything was on time and they were flexible to my schedule. They even cleaned my entire vehicle even tho they were just replacing the bumper! Highly recommend

Mi
Review №17

Highly recommend, just off of covering warranty work alone. Went for assessing and repairing rust, Wayne had it all cover under vehicles warranty. Will recommend them to everyone I talk with.

mi
Review №18

Super easy to work with. work quality was great.Great communication 👍👍👍👍👍

Ju
Review №19

We have used Trubilt a couple of times over the years. Most recently they assisted with my sons car repair after a minor accident. I cannot say enough about the professionalism, courtesy and attention to detail received from every employee who helped me; from the front desk, to the online correspondence, to the gentleman who came out when picking up the keys. Quality work and value!! Highly recommend!

Ri
Review №20

Curtious service and helpful to resolve my transportation after I had an accident

Te
Review №21

Did very good work but less texts would be good. I wanted my car fixed, didnt sign up for dozens of texts and phone calls.

Ja
Review №22

Our teenage son had an accident and we had the car towed to Trubilt. They helped us and we were on our way in no time.

Ba
Review №23

It was a good experience with timely service. kept in contact with me and delivered as promised

St
Review №24

Car needed damage repaired on the right side. James was great. Pointed everything out to me, so it made sense. Went out of his way to make sure I was comfortable with all that was going on. Trubilt kept in touch throughout the process. Car was done 5 days early, and looks great. I have gone here in the past and will do so again. Very professional, polite, and nice, in addition to doing a good job.

Ko
Review №25

The service was exceptional and they made payment really easy! The only negative thing was that it took 11 days to fix the front bumper, which was four days longer than expected. Otherwise, super pleased with the service!

li
Review №26

We both are impressed with Trubilt. We highly recommend your Collision service. We have mentioned to friends and family how caring, knowledgeable etc. you are. Of course hoping they don’t need the collision service, but in case they do. You were so helpful to us personally during this time of distress. Thank you so much for your service and kindness.

Ty
Review №27

Always were in constant communication about what was happening and how it was progressing. Damage was fixed without issue and if you didn’t know otherwise I’m still driving a brand new car to most people. Great work all around.

Br
Review №28

Trubilt made me feel like everything was taken care of and not to worry about a thing. I had been in an accident and they made me feel at ease. They finished in the time they said they would and they kept me informed the whole way thru. Best of all the car looked amazing and they went above and beyond! Will definitely be using them again if I need to!

Le
Review №29

Trubilt did a fantastic job assessing my vehicle after a deer collision, working with my insurance company, and providing me efficient and excellent support informing me of updates and next steps, as well as helping me prepare my vehicle before insurance company recover it. I am very impressed by their service and professionalism, and how much smoother they made the process dealing with the collision. Thank you to the Trubilt team for all of your efforts, your wonderful and friendly staff, and for the great support you have provided.

Ko
Review №30

Honestly, some of the best customer service I have ever experienced. I’m huge on that, and they did a great job communicating exactly where the progress was on my vehicle. In regards to the repair that they did on my 2014 Silverado, I truly think it looks better than when I bought it. The attention to detail was top notch as was the workmanship and quality in the repair. The loaner vehicle that I was given was also incredibly nice. I couldn’t recommend them more—take your vehicle there if it needs body work!

Ke
Review №31

Trubilt did a wonderful job repairing my vehicle. The most impressive part of working with them was the daily communication. They would phone me every day to give me an update on where things were at with the repair and when I could expect the job to be completed. I would highly recommend Trubilt Collision Center. Truly outstanding service.

Sh
Review №32

Thank you for an excellent job our vehicle looks great. We really liked being kept informed with where you were at in the whole process. We wouldn’t take our vehicles anywhere else!

Da
Review №33

Trubilt made the repair process totally painless. They do GREAT work and the level of communication is better than just about any company Ive ever worked with. I had to coordinate between Trubilt, another drivers insurance, and a rental car agency and the whole thing went super smoothly. Everyone I worked with was thorough and detail-oriented. Highly recommend!

Lo
Review №34

Exceptional service.Professional on the phone and in person.They kept me informed daily.They notified my insurance company with immediate results.They explained what was wrong, what was going to happen and when it would happen.Everyone treated me as if I was the only customer.From the beginning to the end, the service was excellent.I would recommend Trubilt to anyone.

Je
Review №35

Hands down one of the most professional businesses I have come across in a very long time. Every. Single. Person. Was friendly, helpful, accommodating and went above and beyond . Communication was 10/10 . I was aware of everything that was going on with my car and what to expect. Not to mention my car looks fantastic! Thank you Trubuilt for giving me a loaner car while you fixed my car I really appreciate everything you have done for me ! Very pleased !

An
Review №36

Super professional. They went above and beyond to get me a loaner car and even met my request to have a Subaru to borrow! Very happy with the communication and updates. Will definitely recommend

Sa
Review №37

The staff were incredible from the first moment I had a phone conversation with them after the accident, until I picked up my repaired car today. They were able to calm my shattered nerves with their calming demeanor when I arrived (Nicki and Wayne) They took charge, walked me through the entire process, provided me a loaner car and assured me they would follow thru with the insurance company and would keep me posted along the way. Matt did just that with great feedback along the way. I even got text updates in between the phone contacts. I never had to wish I had an update because they provided without any prompting. Today when I went to pick up the car and settle the account, they reviewed with me all that had been done on the car. Jerry, the owner, did a walk out inspection with me and it looks as though the accident never happened. They also answered all my questions to my full satisfaction. A shout out to Nicki, Wayne, Matt, James, and Jerry, for offering a superior quality of service and fantastic customer care and concern. I would recommend them to anyone!! Thanks to all.

Bo
Review №38

From start to finish service was excellent! Provided a vehicle to use and kept me informed of progress during repair. Highly recommend them!!

Pa
Review №39

Needed replacement to a damaged side view mirror. Done reasonably and expeditiously.

Br
Review №40

Turbilt worked with my insurance company; it was essentially hands free for me after I contacted the insurance company. They (and ins.) returned a estimate quickly, kept me up to date on the progress (via texts) and finished a day early, cleaned and detailed. All interactions were professional and courteous. Very pleased with their work.

Ar
Review №41

Customer service was awesome! Good communication and they got the job done when they said they would. They did amazing work on my Camaro! Couldnt ask for more.

Bo
Review №42

Outstanding Shop! highly recommend them if your looking for a safe, long lasting and professional repair these folks are the only Choice.

Ka
Review №43

Trubuilt demonstrates high quality work, professional interaction and lifetime warranty! Excellent customer service by all their staff from front office to service technicians! Completely satisfied customer!

No
Review №44

I totaled my car on the drive from Minneapolis to Chicago and these guys, particularly Dwayne, seriously took care of me! From giving me rides to my Airbnb to very honestly outlining the costs of the needed repairs and why it was better to claim it a total loss, to helping me find a salvage with numbers and names to boot! Not only was the whole staff a pleasure to work with, but they also maintain a great system and relationship with one another so you have the whole team on your side! I highly recommend Trubilt!

Aa
Review №45

Excellent body shop! Took my 2018 Subaru WRX there to get a new bumper and back passenger side door. They worked with me on the pricing. I actually ended up paying a little bit less than the quoted price. I got the car back looking good as new! I would definitely recommend this place for body work.

MJ
Review №46

Awesome business to take any vehicle to. Great group of people eople that work there. Was kept in the loop through the whole process. Would give more than a 5 star rating if I could!! 😊

Ke
Review №47

Excellent customer service. Kept us apprised of any changes and took care of any hassles with our insurance agency or the rental car facility. Also provided free detailing for the life of our vehicle; four times per year!

sc
Review №48

Made an appointment verified twice, get there and closed at specified time. now it was around a holiday so i guess i can understand somewhat the miscommunication, but didnt get a call back or can we reschedule or a sorry we werent open when we said we would be.

VI
Review №49

Good service and had vehicle ready when promised. Minor problems with buffing out of hood taken care of promptly. Very cheerful employees, practiced service with smile. Have used them a few times and will use again

Sh
Review №50

Got an estimate for a private concession and could immediately tell how professional the place is. Couldnt express enough thanks to make up for the assistance shared.

br
Review №51

Trubuilt did everything possible to reduce the cost of repair, starting with free and moving up through more expensive options until we hit the solution. They could have jumped right to high end costly repairs but didn’t - they did it the right way! We will never go anywhere else!

Er
Review №52

From start to finish this has to be the best collision repair center in the area . I cannot say enough about the professionalism, knowledge and workmanship of this facility. I will recommend you in the future and use you in the future if need be.Thanks

rm
Review №53

Everyone was very nice and accommodating. The bumper doesn’t line up exactly on the passenger side - but maybe that’s how it was in the first place. I plan on getting my hood painted there next year. Thank you.

Mi
Review №54

We have been taking our vehicles to Trubilt for over 20 yrs! They always do a FABULOUS job! They go above and beyond to make sure we are happy and satisfied! They are always very friendly as well! I always recommend Trubilt to anyone who needs body work done!

Ju
Review №55

I am very happy with Trubuilt; I would not switch to anybody else. Very helpful, friendly and hassle-free. They get it done!

Jo
Review №56

Excellent service with updates along the way. Work is top notch. Will recommend to everyone I know for collision work.

Ja
Review №57

I love this place. My repairs were quick & they treated me with respect & understood how important my car is to me. Great communication with file handler, she is a amazing, explaining the repairs so i understood & not making me feel talked down to. I would definitely recommend this place to all my friends & family. Thank you Trubilt!

Bo
Review №58

They are extremely professional, do a quality job, and even go the extra mile to pick you up and take you home if you need it. You won’t find a better place to get your car fixed anywhere.

Bo
Review №59

Thanks for doing a top-notch job at repairing and refinishing the bumper on my 2004 Highlander. It looks just like new! I also appreciated the updates that I receive during the process. Top-notch service and work. Highly recommend!

Re
Review №60

This place, these people, never disappoint. Had some rust, on an older vehicle, that I was contemplating getting fixed. We discovered more than I originally saw. They discussed general costs, and asked about my overall vehicle plans (ie how long did I plan to keep that vehicle). I left with all the information I needed to decide on whether that was a worth while investment. And a plan for fixing an interior issue. Thanks Wayne, Luke, and Bruce

Ja
Review №61

After being involved in a hit run I brought my car into Trubilt. They made the process easy and my car looks fantastic.

Me
Review №62

James did a great job was knowledgeable and very friendly. He was very professional and was able to explain my quote to me. Thanks so much Trubilt for the great job.

Je
Review №63

I couldn’t be any happier with my service at Trubilt. James was very polite, understanding, and knowledgeable. Service was outstanding and I definitely recommend this place!

To
Review №64

I recently had a paint repair on my vehicle completed to perfection at Trubilt Collision Center. Not only was the repair done well at a fair price, but the customer service was tremendous. They picked my vehicle up at my business and provided me with a loaner vehicle while the repair was being completed. What a pleasant surprise when my vehicle was returned in pristine condition, washed, vacuumed, and smelling great! Thanks Trubilt for a job well done!

Sa
Review №65

Trubilt was great throughout the whole process. Trying to get your car repaired through insurance is never easy but Trubilt did a great job keeping us in the loop. Their Detail4Life program is one of a kind and I cant wait to get a chance to use it!

Ab
Review №66

This is a fantastic place to bring your car!! Met with James and he is very professional and good at what he does!! Thanks Trubilt for the awesome experience!

Ev
Review №67

Things could not have gone more smooth. From the company working with the insurance and enterprise, to professionalism, customer service, and excellent work repairing my vehicle. I highly recommend this company.

jo
Review №68

Great service, Wayne was very nice to work with, completely satisfied with car repair.

To
Review №69

They were fast and did a awesome job and very friendly and when they were done the detail shop did a very very good job .

Tr
Review №70

They are great! Did a nice job on my daughter’s car. Helped schedule for when she was home from college on break and took care of all our concerns. Thank you

Ji
Review №71

Super fast, professional service. From accident to back in service was 1.5 weeks!! Thanks for a fantastic job! The Silver Bullet rides again!

St
Review №72

Took a while but with the Wuhan Bat Virus going on I understand and am very satisfied.

Je
Review №73

Great service, super team. Very pleased with the flow of the whole process. Made it very easy for me to get what I needed done and get back on the road.

Ja
Review №74

Awesome people and they were very thorough on keeping me updated with any changes.

Mi
Review №75

Excellent repair shop. They worked with me to get a price I could manage, focusing on the structural and safety repairs without doing extraneous cosmetic work. Thank you so much for the professional, friendly, competent, and timely repair job!

Ji
Review №76

Trubilt was awesome all the way through. They were very friendly and helpful. Would definitely use them again.

Mi
Review №77

Great customer service! Friendly staff and wonderful technicians! I wouldnt take my vehicles anywhere else.

Ch
Review №78

Luke, Amy and the rest of the team at TruBilt really know how to take care of their clients. The quality of service, customer experience and time it took to repair my vehicle is world class. This team is great to work with and I would recommend them to anyone. Thanks for being awesome!

Sa
Review №79

I had to get my car fixed due to an accident and TruBilt was nothing short of amazing. The communication and quality of work was excellent. When I picked up my car the interior and exterior even had been cleaned!

Le
Review №80

Thank you so much for the kind professionalism you showed my daughter the past week. I will never forget it and I will now bring any of my auto body needs to you!

Jo
Review №81

I had body work done to my car and they did a fantastic job. The car came out looking as good or better than it did before the accident. The staff was friendly and professional.

Ja
Review №82

Everything went smoothly from the estimate to final pickup. On schedule and follow through was exactly as described. Highly recommend them.

Ja
Review №83

Friendly and very prompt!

Sa
Review №84

TruBilt and its employees possess excellent customer service skills and vehicle expertise. They gave me an accurate and reliable estimate while continuously updating me throughout the repair process. TruBilt communicated honestly and promptly via email and text. Their loaner vehicle service was quick, easy and stress-free during my service time. My repaired vehicle is like-new, they did a fabulous job! Thank you so much, TruBilt!

Ka
Review №85

My vehicle was fixed promptly and professionally. They kept me informed as to the progress and completion.

Br
Review №86

Great guys to work with.

Ro
Review №87

I could not have been more please with the performance I received from James and Trubilt. I would highly recommend their services

Lo
Review №88

Awesome work AND they beautifully cleaned the inside and outside of the car. My car looks brand new, dents are gone!!!

Da
Review №89

Trubilt did a great job from appraisal thru repair of my truck. Very professional and friendly and efficient. If you need your vehicle repaired Trubilt is the place to go.

Dr
Review №90

Excellent service! They got my car in and out quickly. Provided me with a nice clean loaner vehicle. Highly recommend!

St
Review №91

Do outstanding work, really clean all over ( shop and office ) recommend highly !

Br
Review №92

Very friendly staff that helped me through a difficult and scary time. Thank you so much for taking such good care of my car and I! Definitely recommend to anyone to take their vehicle to Trubilt!

Wi
Review №93

I couldn’t be happier with the service I received from Trubilt. I had a number of other bids a few which were lower. I asked my insurance agent who he would use and he told me he had just been at Trubilt and he was pleased. My son also had used Trubilt and was extremely impressed.After sending some time with Wayne I knew I was going with Trubilt. He provided me with the confidence that it would be done right. I got 3 different bids from Wayne with a highest, middle and low bid so I knew what the worst case senario. As expected, the work was done extremely well and I couldn’t believe that it came in at the best case scenario.If asked if I would use Trubilt again there is NO QUESTION that I would be back again if necessary. I hope you will share this with Jerry Salter because he needs to know what an asset he has in Wayne Emberson.

Rh
Review №94

They seems to be up front what they have do

Da
Review №95

I must first preface by stating I own a 2010 Legacy GT Limited in Azurite Pearl Blue which is a rare car and to say I baby the heck out of it would be an understatement. TruBilt delivered a phenomenal experience from start to finish. TruBilt exceeded my expectations. James deserves a lot of credit dealing with the numerous quotes I asked for initially and took the time to sit down with me and price out different levels of work and their pros/cons. Janet was super helpful and friendly on the phone and kind enough to call me with updates. The techs were helpful in choosing the right color set up and making sure it blended well. We ended up involving the insurance company for the deer accident. While insurance was its own snafu, TruBilt got the job done early and spectacularly. Like seriously...wow! It looked better than before! Is that even possible? Thank you for taking such great care of it! I now see why Chilson Subaru recommends TruBilt. I now will be recommending as well! Great job!

Au
Review №96

Trubilt was awesome! Janet was so professional and friendly! Great service! I recommend this place to anyone in need of collision repairs. Thank You!

Mi
Review №97

Unparalleled workmanship and customer service are the reasons I’ll only trust the Trubilt Team to repair my vehicles. Phenomenal job on getting my truck back to me in a timely manner!

Je
Review №98

Family owned and honest. Clean facilities, professional people, and the job done right.

Wi
Review №99

Fast friendly service and the loaner car was a big benefit. Great job my Vehicle looks like new!

Ri
Review №100

Awesome customer service and professional body work done! Will definitely go back but hope I wont need to....

Information
5 Photos
100 Comments
4.9 Rating
  • Address:1631 Harding Ave, Eau Claire, WI 54701, United States
  • Site:http://trubiltcollisioncenter.com/
  • Phone:+1 715-834-6617
Categories
  • Auto body shop
  • Auto repair shop
Working hours
  • Monday:7:30am–5pm
  • Tuesday:7:30am–5pm
  • Wednesday:7:30am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:7:30am–5pm
  • Sunday:7:30am–5pm
Highlights
  • Women-led:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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