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Randys Auto Sales and Salvage
10027 Curvue Rd, Eau Claire, WI 54703, United States
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Randys Auto Sales and Salvage

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Na
Review №1

Its to bad that fire happened, they lost alot or money but they are back at it..... still thriving to take care of our problems Id say its worth keeping the doors open.... keep it up Jay and crew.......

Pa
Review №2

Excellent..very friendly, knowledgeable employees.

Ka
Review №3

Only if you drive the right car when I have them do anything for you theyre not so dandy after all

To
Review №4

Courteous staff, good selection of used part and inexpensive compared to one right down the road! Highly recommended for used parts especially hard to find items.

Ja
Review №5

I remember the day the owner laughed and said go ahead and try to take me to small claims. Then I did, and I won... Look it up if you don’t believe me. Place is garbage along with what they have to offer!

Tr
Review №6

The owners seem to be lacking knowledge when it comes to supplying the proper battery for your vehicle they supplied us 3 batteries and each of them being the wrong size they were given the proper vehicle information and still managed to get them wrong.With no apologies they are offering no money back with a return witch we just wanted to be done dealing with themBut all they could do is offer to give us a different battery.Mind you at this point it has costed us 40 bucks in gas threw all this trouble also missed hours at work due to thisAnd mind you the original battery cost was 45 bucks

He
Review №7

Its a junk yard make sure you really want and need the part before purchasing. Also call ahead so that they have the part you want out and ready to go, so you dont have to wait like myself. I did call ahead of time but I shouldve called a second and third time so I didnt have to wait. But people running the place were friendly so that makes a difference plus the guy who rung me up took the tax off because I had to wait so that was good too. I would recommend this place and would go back myself in the future.

Ke
Review №8

Ive always had great luck with Randys for parts. They typically have the best prices and always top-notch service. Ive never had to wait for anything to be pulled if I call ahead. Everyone always takes a moment to be nice even if you can tell they are extremely busy. Parts are always as described and in good order.

Al
Review №9

Very helpful staff, good selection of parts, and if they dont have the part on hand, they will look at other places that have the right part and order it for you. They even helped me install my hood I ordered.

Jo
Review №10

I called several local salvage yards, and Randys had the best price on the factory original alloy wheel I needed. I showed up at 20 minutes to 5 on Friday afternoon, got my wheel, and even found the exact tire I needed, in brand new condition. The guys were good enough to stay a little after closing time getting it mounted and balanced for me, and I got charged under $100. What more can I say? Awesome. Thanks!

br
Review №11

I dont know why there is sum bad reviews on here.. But my experience with them is great! Ordered a rim from the they called me back like they said n it was there like they said! I recommend this place...if I ever need a part, I will go here.

Da
Review №12

First off, be extremely cautious when dealing with this place. They are CROOKS! If you’re not sure how much the part you’re looking cost, do your research first! They’ll charge you double or triple what it may actually cost elsewhere. I cracked the engine cover on my vehicle and was searching around for a cover. During my research, I discovered they had a plastic engine cover for my vehicle. They were the closet salvage yard that had one. However, there was no price listed. The other locations that had it were asking around $15-25. I assumed it would cost roughly around that price. So I called and ensured that they had it and they did (didn’t bother to ask how much it cost). I got there and they handed me the part. It’s exactly what I was looking for. Actually, wait I forgot to mention, the guy told me $78.98! I asked why it was so expensive and the reply I got was “we charge for labor of removing the part from the vehicle”. I told him about the other listing that I saw and how much they were asking for the part. He simply said that’s not how they do business. I’m not sure how long it takes to remove two screws? I couldn’t justify buying it and left. I did ordered from another salvage yard for $20. So folks, if you must do business with this place BE CAREFUL! OR better yet STAY AWAY!

Em
Review №13

My experience with this company has not been good. I ordered a part for my vehicle and was told it would arrive the following business day, and that they would call when it arrived. Seven days later I had not yet received a call, so I called them. I was told that it had not yet arrived, and that it was scheduled to arrive later that day, and they would call me when it got in. No call. The next morning I called again, and was told they were going to check to see if it had arrived the day before, and they would call me right back in one moment. After three hours of not receiving a call, I called them, again. The person I had been dealing with was out, and the new person who answered the phone told me it was never ordered, which made no sense to me. I called back a couple hours later to speak to the gentleman I had previously been dealing with, and he said they still hadnt received it, and that he wasnt able to get a hold of their vendor to investigate. I acquired the name of the vendor, and contacted them myself. I had no trouble getting a hold of the vendor. They were helpful and polite, and told me they had shipped out my part the day I ordered it from Randys, and that it had not been returned. I called Randys back and shared this information with them and they still insisted they never got it, and that they couldnt help me. I ended up taking my business somewhere else. The staff I spoke with seem like they are kind people, but my situation was very poorly handled, and I will not do business with them in the future.

Je
Review №14

Jay was very helpful and professional. He had the part I needed and gave me a great price. I will order from Randys again.

Ch
Review №15

I found the part I needed online. Drove out there and they were super helpful. They took the part off the vehicle for me and loaded it in my trailer. They put two tires underneath it so it wouldnt scratch my part. Got home and didnt know what to do with the two tires so I brought them back and they took them back without any issues. I would do business with them again.

Bo
Review №16

Fantastic place to deal with! Small parts I just have shipped because its so easy and fast and I am a distance away. These guys know their parts and stand behind them always.

Al
Review №17

They were very helpful, friendly, and had just what I needed.

Bi
Review №18

The individual who just helped me pretended like he couldnt find the car keys to my damaged car and used that as a pretense to dig through my new car. He tried to steal $175 I had put in the middle console.

Ch
Review №19

They have pretty reasonable prices on their parts and I had them get me a rim for my truck in and actually ordered the wrong one they said no problem next day by noon it have me the right Rim even let me go behind the counter and look at the computer to make sure we had the right rim theyre pretty nice people and they have pretty good prices for used parts and pretty fast and getting the parts in for you also! You can even have them shipped the part to your house if you live further away my best friends had that done before also!

Ig
Review №20

Good service and nice guys

Ch
Review №21

Nice atmosphere. Nice group of people

Co
Review №22

Premium prices on premium parts. Looks a little rough on the outside but the staff are helpful and offer extremely competitive prices. They have my business for life.

Be
Review №23

Great place people are very friendly! They have good prices on towing your towing needs! Cars are priced reasonable

E
Review №24

The only place in Eau Claire, Chippewa area to find me a 15 tire!!

C
Review №25

As a female its hard to find an auto shop you can trust, but these guys are always super helpful. They actually listen and want to help. Joe has helped me twice, and he fixed issues that the dealership, where I bought my car, had tried to give me a cheap fix without charging me extra. They have created a lifetime customer!!!

Mi
Review №26

Very helpful people im from outta state and needed a tire for the Subaru and I checked aroud for prices and this is the best place for anything

To
Review №27

I have mixed feelings about this place. I called asking about a driver seat and was told they had one. I then asked how late they were open and the guy told me 5PM then hung up. The customer service was a little poor for my taste but the price seemed fair and the service was quick-ish. Like I said before I have mixed feelings about this place. Seems like it could be a good place but at the same time it feels a little unwelcoming.

Kr
Review №28

This place is always busy, be prepared to be patient while you wait and they will get you what you need and treat you right. I ended up getting a bad part by accident and they exchanged it for me with no problems. Great customer service, way to go!

Te
Review №29

Not so good on fixing transmission, brought my truck to get fix and got it back the same way I brought it to them. If Joe is not fixing on your car or truck thin there is no guarantee that you will have a working car or truck that will be fixed the way you will like it.

Br
Review №30

If I could give 0 stars i would owner is unprofessional as they come. Workers are good and cool people..

PA
Review №31

They are a great bunch of folks.

Da
Review №32

Made it worth my trip will definitely buy parts from them again

mi
Review №33

So helpful would definitely return left feeling much better than I did when leaving Remington auto salvage Inc

Ma
Review №34

Bought a used motor here works absolutely wonderful these guys were a pleasure to work with unlike those people down the road there at remington auto salvage

Da
Review №35

Honest, straight forward, upstanding, good morals and a concious everything I couldnt get from the shop down the road.

mi
Review №36

Its way better than going to Remingtons auto salvage at least at randys you can go get your part and not pay an arm or leg for the part like Remingtons

da
Review №37

Order to headlight and got a tail light. Another time I ordered a control arm and ball joint and the ball joint was ruined when they took it out. Ordered a ton of parts for the same car and they manage to give me a CV shaft for an automatic transmission not a manual so I ended up biting all three of these purchases.

Ja
Review №38

Me and my friend called 4 times to order a headlight switch for my civic. 50 dollar part they said okay ill get that ordered for you on Thursday. called on Saturday to see if it had come in yet and they had NO idea what i was talking about. so i had them order it again. called back on Tuesday to see if it was in yet and they STILL HADNT ORDERED IT! I work nights so I NEED headlights to commute the 35 miles to work every morning at 3am i could have gone to a number of other part yards to get the same product for the same price. they are completely useless.

Lo
Review №39

We had a great experience! We will definitely be back! They all were very nice and polite!!

Mi
Review №40

Top notch customer service, extremely fast to get part pulled, and very competitive pricing.

An
Review №41

My first experience here was great, great service and they worked with me to get the parts I needed.

Me
Review №42

Ive been here a couple of times for used tires. And called ahead to make appointment but they just tell you to be there before 430. I showed up at 4 and they acted like they didnt want to do the job. 3 or 4 of them were sitting in the shop for a half hour appeared to be bsing. I had to go in twice to ask if they were going to change my tires. Finally a kid asked the boss if he wanted those tires changed. I mean if you dont want my business I will gladly go elsewhere. The boss man just seems rude and lazy. Groaning about having to do some work.. I wont be back.

Je
Review №43

I needed a tire for my car and had been to two other places by the time I got to Randys with no luck, Randy was quick to find the size tire that i needed and gave me a very reasonable quote, i agreed to the price and Randy had me back on the road with a good tire in a very timely manner. My night was made :) i definitely recommend stopping by Randys Auto Salvage whenever you need help with your ride.

Na
Review №44

Got the engine combo for 200 and they didnt make disgusting comments about my intelligence like remington auto salvage

Ry
Review №45

Bought an ecu and immobilizer ecu from these guys installed it and took it to dealer to have key programmed. Car wouldnt start. Dealer said one of the two or both were bad. Called Randys and basically was told that I could not return the parts and I had to eat the $100 I paid. I wish I would have read some of the other reviews before going with them. Buyer beware!!!

Je
Review №46

I called to see if they had a headlight knob for my car... it is a very common one too, the knob would fit on a 97-03 FORD F-150, F-250, EXPEDITION, TAURUS, ETC. He tried charging me $20!!!! Said that he has to pay $12 for someone to go pull it out of a vehicle. This knob literally just pulls off the dash. What a joke! Will NEVER call there again!

ba
Review №47

I dont know what you people are bitching about.I stopped in because I needed a part for my truck the guy went out and grabbed it and the cost was very cheap. Service was outstanding.Awesome place to go,they got my business.

Ja
Review №48

Worst place to get a part, told them my exact vehicle info, ended up being wrong and I brought it back to at least exchange it and they tried telling me they didn’t sell it to me when I had the receipt with there part number on it, very rude and unprofessional

Tr
Review №49

Got a few parts here for my car the other day. They were completely wrong. My mechanics said they wont work and the ones that would have worked are complete garbage and now they wont even give me credit to return them. They told me they arent their parts and I know they are theirs because where else would I have got them. DO NOT, I REPEAT DO NOT Buy PARTS HERE. BAD Place to deal with

Jo
Review №50

They had what I needed.

Sh
Review №51

Good price and they helped put my tire on.

Ka
Review №52

Took a car to him to have the windshield replaced. When i brought it home the windshield leaked. Took it back they told me they fixed the problem, some silicone gaps, needless to say the windshield continued to leak called them scheduled an appt on a monday to have them correct it on the following saturday they still had not even looked at the car, not to mention we had 5 in of rain during that week while it was sitting at his shop and he did nothing to prevent water from coming in nor did he clean up the water or even so much as check the car!! This place is a joke. Rip off highway robbers. BE CAUTIOUS IF YOU HAVE THEM DOING ANY KIND OF WORK!!

Jo
Review №53

Easy to find. Friendly atmosphere

Ma
Review №54

I called around to get prices on a used wheel, as mine broke when i hit a curb. I have a spaire on my car. called Randys, Ingrid said she would have the wheel in the next day and I could pay when i picked it up. I made arrangments with the tire shop to install it that day... Ingrid is not smart enough to do her job, she did not order the part, or call me to tell me that she did not. I called the next day when my wheel was going to be there and no one had a clue of what i was talking about. they are so dumb they could not even figure out to call Ingrid and ask her what she comitted to on the phone. I had to tell them to call her and have her call me back because she was delivering parts. ( someone else must have ordered them )

Lo
Review №55

Good just drove past their

Ju
Review №56

Disorganized. Bad communication. Nice on the phone though

Bi
Review №57

Said they had the part. It was missing! I drove over an hour! I didnt get the chance to call you. Never again!

Wa
Review №58

Great place for used parts, and a friendly staff.

Ma
Review №59

Great business, super friendly, great prices! basically all of the things you cant find over at Remington Auto Salvage Inc.

c.
Review №60

I had some tires mounted on the rims and they actually have to get the parts from the parts store. They are more of a used car and auto maintenance business.

Be
Review №61

Fast service and great prices

An
Review №62

They are rockstars! Super helpful!

Ha
Review №63

Great people and good prices on parts!

Sh
Review №64

Good selection even better prices.

br
Review №65

Went to look at a vehicle that they were trying to sell and you could tell they didnt go through it well to make sure it was operable

Se
Review №66

Very good service and parts.

jo
Review №67

I needed a stock steel rim for my 1998 Bonneville Randys wanted $100 for a used filthy one I checked at a tire store and bought a BRAND NEW one for $41

Mi
Review №68

Interesting characters that work their

Mi
Review №69

Great service!!

Ma
Review №70

So far extremely helpful ###

Jo
Review №71

Fair prices

Ro
Review №72

Fast and reasonably priced

Sh
Review №73

Nice people

Information
26 Photos
73 Comments
3.8 Rating
  • Address:10027 Curvue Rd, Eau Claire, WI 54703, United States
  • Site:http://randysautosales.com/
  • Phone:+1 715-575-7000
Categories
  • Auto electrical service
  • Used auto parts store
  • Auto radiator repair service
  • Auto repair shop
  • Auto tune up service
  • Engine rebuilding service
  • Transmission shop
  • Used car dealer
  • Used tire shop
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:8am–5pm
  • Friday:Closed
  • Saturday:Closed
  • Sunday:8am–5pm
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