I love this place however I wasnt happy with my last pedicure. The lady who served me was latina. Everything went fine until afterwards, the polish started cracking. I went back a week later and the translator said if its not gel then she cant help you.I couldnt believe it. Thatll be the last time I go there for a pedicure. Obviously the polish was old. Cool beans, theres other salons. I like T Nails just down the road from Nailsations. Ill go to T Nails from now on for me and my daughters pedicures.
Good customer service for nails however long wait time for eyebrows. You have to know when to come.
Nancy is awesome! But I was absolutely flabbergasted when I saw one of the older male staff spit in the sink in front of customers! I was so embarrassed and disgusted!
This is the Best Nail Spa in Durham to me they are very Covid 19 Cleanliness and there stations are Covid Protocol i like that wash hands before you sit in chair they get a 10+ for This Pandemic for Nail Spa. Thanks for keeping yall customers safe.
Just moved recently to NC and went to a nail salon in other place that did a bad job. Came here and they did just an amazing job fixing it. Maria is just so funny and professional. She is so attentative and did an Amazing job! Im coming back just for her.
Gladis and Jenny always treat me well. Very friendly
Been going to the Nailstation over ten years. I love the owners Ken and Nancy. They always make sure I am taken care of. They also do great work from lashes to pedicures.
Overall good nail place. I got my nails done there for my wedding. I wanted rose gold chrome nails. It took a long time because the first nail tech I got kept messing it up, so they sent me to a different nail tech and she was great! i went there two more times for fills and the second time was ok quick and easy, but the third time was kind of a disaster like the first time I went. The nail tech I got kept telling me no for anything I asked for. I wanted a flower on my ring fingers and she told me no lol I asked for some stripes she said no so at that point I just disappointed. Then she rushed me to pay so she could go do someones eyebrows. Then when I got to my car i noticed there were bubbles in the paint so I had to go back in and another nail tech had to fix them. I honestly wont be going back unless I get the original nail tech from my first appointment who fixed the first nail techs mess up. Shes the only reason I am giving them two stars.
It took 2 hours Spent 25$ for a new set and and the nail tech just didnt care about her poor work didnt have time to stay and have them fix the mess up a job she did but i wouldnt tell anyone to go there just keep your money
My eyelashes not even
I come to Nailsation every time I get my nails done and have the best time even with the wait but this last past week I go in there with my mother we wait and a guy name daniel does my nails. the previous week he messed up my mom’s nails but i gave him a chance and i had been waiting already. Her nails started lifting two days after he did them then the next week. he does my nails and my nails start lifting five days after he does them and everyone else that has done my nails does a fantastic job but Daniel is a no no the design fine but the lift girlll I can’t spent my last dollars on my nails very disappointed
Best pedicure, by Maria
I guess the say is true you get what you pay for! The lady made me bread with the nail file and it has only been 2 days and my nail is lifting up! Dont waste your time.
Nails are beautiful had quick service was so happy with Daniel
Nancy does a great job on your nails and eyebrows. I have been going here for years and never been disappointed.
Great nails
Convenient
This place is nasty and disgusting. When I brought to the owners attention, how nasty the stuff was they were using on my feet, she got very rude and aggressive. I suggest if you don’t want fungus growing on ya feet or some serious nasty disease, then go somewhere else.
I love it and Kim always do a great job on my childrens nails.
Its some really great Techs there always in and out when I go.
Same technician does a better job with your nails than others. Nancy does an excellent job with lashes!
I got my nails done here and they started falling off the next day, very thin nails and they cut my finger with the drill, I waited a hour and a half for a full set and they were the worst nails ever gotten. I will not come back!
Very professional group. Always clean environment. They do an excellent job
Vanessa did a great job on my nails!!
Very nasty people to deal with and very unsanitary. I watched the lady wax four people eyebrows straight and not one time did she change the waxing stick! She just kept using the same waxing stick for each person and dipping it in the same wax. Totally unsanitary. Then she did my eyelashes and kept getting glue in my eyes. One side was done thicker than the other and thus ended up falling off. When I went back to her to correct them she got agitated and refused to correct it. She started yelling and throwing a tantrum. I will never in my life go here again and would warn anyone else against it. Paying $30 to get your eyelashes done just for them to fall off in less than a week is not worth it. And who Knows what type of skin disease any one person could have and she is using the same stick on everyone thats gets a brow wax. SMH. Horrible, disrespectful and rude service you will find when you patronize these people. Save yourself some time, money and aggravation. Trust me. This place needs to be shut down!
1st time Gladis was very professional will return thanks. Frank
Very long wait, I waited almost two hours and they did a very poor job on my nails, my nails were uneven and they put only one thin coat of gel nail polish after drilling it real thin, I won’t be surprised if my nails come off before the weeks over. What a waste of time.
I came here because someone recommended them. I have been siting in a chair waiting for a pedicure for 40 minutes. My water is cold and I have watched 2 people that came in after me be helped. Very disappointed.
Saw technician rinse off equipment and use it on other people. Left store quickly
I waited 2 hours for a 30 minute pedicure that wasnt properly done. I still have a lot of dead skin on my heels as well as polish on my actual toe and not just the nail
Before getting my nails done I told the lady what I wanted done to my nails, and how I wanted it done! She told me I would be paying 30 dollars for what I wanted. The manger was also there. I proceeded to get my nails done ended up having to get 8 nails done over spending 2 hours and 45 mins of my time! They ended up charging me 56 dollars and no money off for what they messed up! The manager proceeds to lie and say she didnt hear her employee tell me my total would be 30 dollars. Bad service and bad first experience with this particular nail salon! I would not recommend this nail salon to anyone.
So pissed off and I never write reviews but boy oh boy.. I’ve been going here on and off for about 3 years. Today I got there at 4:50pm DIDNT leave out till 7:40pm.. Nails Techs Arguing With Paying Customers Over PaperTowels For A Child.. I Got A Fullset One Of My Nails Were A Completely Different Shape FRom The Others. Ken seemed like he had an attitude so I went to speak with Nancy and she was so unprofessional. So I tryed to speak wit ken he finally fixed it but had an attitude. I will never go back. I couldn’t believe years of going here they acted in such an unprofessional manner. I dont have time to argue but I will be filing a claim for a refund
The absolute worse salon I’ve ever been to. Will not return. Customer service was awful. Save your money and time DO NOT waste your time here. Read reviews before visiting establishments. If I had read the reviews I would have not gone to this salon.
DONT WASTE UR MONEY
Great service...took care of my dad.... Well taken care of and asked health questions which impressed me ...professional service ...we will be patronizing this facility...thanks alot
My aunt used to work there but left. Apparently, they would not properly clean the items and fungus would spread.
Wow....talk about lack of service.I am grown enough for you to tell me no, you cant or even you just didnt want to do my nails.I came in an made appointment with Mahrisha, she told me that she came to work@ 1an made an appointment for me the next day.......tell me why she didnt show up I waited maybe 2hrs.for her.You think your the best but your not ......trust me you are very unprofessial an that says a lot about the salon(Oh! Trust later that day I got what paid for good service.Nothing Rachet)Tricks are for kids hun!
Love the prices fast service
The worst place ever dont waste ur time or money!! Rude af tech Ms are not good havent had a good one yet and wont return if it was the last nail salon in durham
Was very good 😊
The men are always rough with your nails. The owner is the worst. He left nail glue all over my hands and cut my cuticle twice with the drill. low prices but not worth the aggravation.
Awesome for my first time 💜 took my nails off with out it hurting 🤗
I 💖loved my nails
Rosa does great work!
I always go here.... Their prices are good and I love there service!
Always have my nails looking cute ☺❤
Daniel is the best!
Hidden gem when you get their top technicians.
Love my nail tech
Great open on Sunday
Do not like the services they need to be more organize prices are ok sometimes but they need to be more organized and take care of costumers one by one
Hate that place...dont go there. They messed up my nails and acted like I did something wrong...very rude!!
I will never go there again all my nails is different shapes and sizes some is longer then the other the man that was doing my cut me with the drill
Always friendly and great work
They dont know how to answer the damn phone I like my nails I dont like the color and I dont like that they had someone new shes not used to doing nails
I will never go back here again Nancy that does the nails and eyebrows made a insulting comment to my 8yr old and they water down there gel polish alot of there techs dont have licence they make you wait forever and they rude and make racist comments to blacks and Mexicans
Jenni is an Awesome Tech!!! My feet feel so silky smooth!!!!
Vanessa is awesome
The old man there cuts peple
Best nails and toes in Durham
Never answers phone calls!
I love there work
The shop for my wife 👐 down
Very unhappy with my nails
Will not return
💕🔥😁💯
Nails on fleek
Racist ppl
Not enough nail technicians
Nail came off in four days!!!!!!!!
🤘🤘🤘
This place is nasty and disgusting. If you decided to come here you will have a chance to get COVID.And the problem is something the clients. I guess they think the mask helps to hold their face or as an accessory in the hand.I will not come back here.More or less service, terrible sanitation.In the middle of a pandemic where Durham has been with pretty high covid cases, you have places like these that should be closed x unhealthy. The people who work here do not use the mask correctly. It is not to support the double chin. And neither do the clients. Perhaps in a world without covid you could consider it.
Its super. Phenomenal. tea. attend. well. They are very. kind they make you feel. well
Excellent
Forever. what. boy They leave me. spectacular. The. Sweety
Sincerely they are professional (a) 💅🏼
The eyelashes are excellent