I got my nails on about three weeks ago and they are still holding on strong! I got my nails done my Jesse I believe she made great conversation and made me feel at home. I am definitely going back all though the receptionists needs to work on her customer service some, but other than that everything was great love this place!
I went in for a full set and they told me the wait time was only going to be 30 minutes I said okay that’s fine right no 30 minutes turned into 3 hours and not only that the lady who did my nails rushed and couldn’t even do the design/shape I wanted they also came out really chunky… she even took a snack break in the middle of doing my nails!!!!! 3 days later my nails are starting to pop off like press ons I am very disappointed I had high hopes for this salon but it just sucks do NOT come here
Great service, very polite nail techs, beautiful designs, nail are done nicely as well.
This place is horrible to say the least and if I could give them zero stars I would.. I went in on 6/16/21 after driving an hour to get there and NOT ONE BUT FOUR NAILS popped off. Not only that but the white acrylic turned yellow which is a clear indication of CHEAP products! I paid $70.00 for some knock off press ons. I text with the receptionist who was extremely pleasant and told me the owner(I’m guessing) would contact me by 1:30 today. At 4:08 I sent a text (pictures above) and guessss who got a CALL BACK…ME!!! So the owner kinda got slick because I wasn’t being overly friendly aka FAKE. The only thing we needed to discuss was how to rectify this monstrosity on my birthday weekend. Needless to say she didn’t rectify it and I’ll be contacting the BBB. Save your MONEY and go ELSEWHERE
Naye is the best! She does great designs and my nail shape is always on point!! 100% would recommend:)
Very very unprofessional! This isn’t my first bad experience at this establishment. I’ve been here 3 times now not one positive experience. 1st time my tips weren’t straight so some of my nails were slanted . 2nd time they put me with a person who had no idea how to do designs when I specifically asked and showed a picture from jump. This 3rd time takes the cake. I waited almost 2 hours. The girl at the front comes to a lady that just signed in to tell her there would be a long wait because everybody was going to lunch. I go ask how much longer for me she tell me she don’t know because they going on lunch. When was that information going to be passed on to me? I guess she was the manager she steps in and says yea we don’t know how long the wait will be once we signed you in and they have to eat. All that’s fine and well I couldve been handling my own business and came back if I was told the whole shop goes to lunch at 1.At this point now I gotta wait ANOTHER hour for them to come back from lunch! I was just going to leave and come back but she continues to say “well we can take you off the list”! Instead of accommodating me and the time I’ve waiting to give them business they tell me they can take my name off the list! Yep you know what do that! That was it for me. Very unprofessional! I recommend booking those that do appt cause no telling how they will treat you as a walk in. I’ve never and will never support a business like that. 3 strikes!!! ✌🏾
They was good before but I can honestly say they have fell off. I’ve never really had issues but these past few times my nails have been chunky the work and nail art is messy. I even asked for it to be redone and I still got chunky nails that aren’t shaped good at all. Definitely won’t be going back I pay good money for my nails, I’m disappointed as a customer.
The manicure was awesome as was the pedicure but my only complaint is the toe nail polish is already coming off and I just got it done but the staff is really nice I enjoyed it o was just disappointed when I got home and noticed my feet but it’s ok.
Only few speak English, they try to charge for every little thing & the nails don’t last at all ..when you address a problem they gunna let everybody know screaming across the salon to each other. Ehh find somewhere else .. both my hands were different lengths & shapes swear to god
Wonderful impromptu doodle art done by Alexia. Im in love with Pinterest and had saved this wonderful design. Alexia executed the design so gracefully. Ill definitely be back soon.
Nice staff. Awesome work.
Prices are decent. My only issue is they don’t have a “public” bathroom. I asked where the bathroom was and was told no public bathrooms. This is kind of silly to me considering it’s a business.
The absolute best place to go to get what ever design you want on your nails they are very friendly
Overpriced, not professional . go to a nail tech sis
When I tell you all Zully is the truth...I MEAN EXACTLY THAT..She out does herself each time she does my nails. I love her work. She is kind and gentle and she cares about the work that she does. She enjoys what she does, and it definitely shows in her work. Zully is so talented and I will gladly give her every dollar I have... I know that when I have an appointment set, she is ready for me. I do not have to wait, and Im out in 30-45 minutes.. With that being said, I always show for my appointment . So, if you are not going to show or something comes up; do not book or communicate that you might not make it. They take their work and time serious. Where you cant make it, someone can.The shop is clean and well kept. This is a nice little gem in Durham. I travel from Hillsborough to Roxboro Rd. Faithfully to get my nails done by Zully.Everyone there is always so kind and ready to help. I do not write reviews, but I HAD to let you all know about Zullys. I am so glad I found her and Ill probably never go to another salon again. Thank you Zully!
Professional and they can do your nails anyway you want. Ive been going to Zully for almost 5 years
So i only gave 3 stars because the atmosphere just wasn’t it. They also charge $2 plus tax to swipe your card without knowledge which is ILLEGAL just like some of the workers inside. Very unprofessional, the receptionist need an English class and they are sharing nail tips. WHAT SALON DOES THAT? I came one time and it was enough for me. As a black women i kinda felt out of place as well so i won’t go back.
So there color swatches don’t match the polishes, the wait is forever even with an appointment and don’t cut my cuticles to the point where their bleeding. I work at an hospital and don’t need you yanking skin off my fingers causing an open wound. Ask if I want them cut..yes your nails will be cute but my time and health matters.
Zullys is the best nail salon in Durham! 💕🦋
I was in town from GA and need my nails done ASAP! I booked via the number listed and and was able to book with Itzel! She listened to my concerns and was able to execute my request! I have never been to another tech besides my tech in GA! I was impressed! Thank you, long curved nail
Would not recommend. Poor customer service. You basically have to introduce yourself when you walk in. Came in for a fill in and that took 2 hrs of service time. The nail tech who did my nails was not experienced.She cut my finger with the nail drill from one side to the other. She could not do a design I requested kept messing up and another nail tech had to help her. When she finished and I went went to pay they only took off 3$ for the cut. Not a good experience at at all.
Second time coming to this shop to get my acrylics done and Ms Monika has done them each time and she does a very good job. She paid great attention to detail which is my pet peeve when it comes to nail techs. Her space and tools were clean and she was very clean and transparent with her work which was a relief. Prices were reasonable too. Ill be back.
Always a perfect experience. Only place i know can guarantee the look and service i expect
Everyone is nice and they are very knowledgeable of todays nail fashions. The prices are pretty awesome too. This Will be my new nail salon!
Worth every dime I spent
I adore this place & Zully is AMAZING! My first experience was great. She made sure I got what I wanted and she was very fast. You can tell she loves what she does. My nails have been on over a month & they still look great! My nails usually come off after 2 weeks. This is the first time ever they stay on this long! I love this place! ❤️
Very hot, ghetto, and nasty. They only have one brush that everyone uses when you wash your hands. Then they didn’t even ask me to wash my hands before the nail polish. It’s covid they don’t practice safe measures. I will not be returning here and I’m reporting it to state board.
My nails look great!!! i just had to wait a really long time to get them done, i had to wait 2 hours but it all came out only 45 so i’m very happy with the nails.
As a business woman and someone who provides customer service my first experience is they lack communication in a major way their sign says they close at 5pm but when I talk to someone for an appointment Yesterday she said they will be closing at 6:15 because they were short on staff( like really)but when you google them it says they close at 7:30 Which one is it???All I’m saying is when you have a business it is your job to provide satisfying customer service and when I went there before 6:15 the door was locked and they just sat there no one came to the door to address me to say they closed early or nothing. I seen pictures they do good nails but that doesn’t give them the right to be RUDE!!! And while they keep closing early I hope they are interviewing new staff because obviously they need it SMFH.
The best nail salon in town. Great customer service and amazing work. I would recommend this place to any and everyone
I didnt have a good experience. Nails chipped in less than 1 day. Went back to get nails fixed & Mari didnt even fix it, another nail tech fixed it & rushed me because it was time for her to leave. I guess u get what u pay for.
My first appointment at Zullys was a couple weeks ago for a fill-in with Zully. I had previously been paying over $90 for a full set from a shop in Raleigh who DOES NOT compare to the work of Zully and her artists. My nails were perfectly shaped and filled. Zully is a great conversationalist and makes her clients feel welcomed and understood. I have found a forever nail technician! You will not be disappointed in any of the nail artists!
My only complaint was the lack of colors they had when I went, I would never have imagined finding a soft pink would be such a challenge judging by their instagram. But til this day I Love how she shaped my nails they were literally perfect
Lady who did my pedicure did a great job, only problem is they def need a ventilation. Fumes are so strong. I know it’s a nail salon but still not good for clients or workers to breath all this in. Been to other salons but they all had great ventilations.
I only gave 2 stars based on the fact that they are good but there customers service is horrible. I waited an hour and a half for a fill in (which i ended up just leaving) and no one came by saying “ i apologize for the wait” or anything. It’s unfortunate because i was one of many who walked out after the extensive wait. It’s Saturday morning and they were severely understaffed.
First and foremost, Zully is very sweet and does explain things bluntly. The reason why they only received 3 stars was due to not being pleased. My nail shape looks weird, even due to the length. Some were lumpy and not what I wanted originally. Anywho, she did agree to fix 2 nails because she didnt see anything wrong. So basically the other ones I wasnt pleased with werent getting fixed. I wasnt trues to be out of 40$ due to still not being pleased, due to only being fixed. She wasnt able to, but its ok. I would try again but a different nail tech. Environment is nice and theyre friendly. Not pleased but no upset
My first time visiting Zully’s was a pretty descent experience. They stay busy but their nail work is amazing. The only downfall about this place is that i wouldn’t recommend getting a pedicure. They focus so much on nails that they let just anyone work on your feet. I got a “pedicure” and it was the worse experience, I felt like I wasted 25 dollars. The girl who did my pedicure didn’t even know where to start, she didn’t know how to operate the bowl, my polish was done horribly. It was just an overall bad experience with getting my pedicure. But the nail tech did an amazing job on my full set soI would most definitely recommend getting your nails done at this location.
I came in on my lunch break to get my nails done, I’ve been here a few times with no issues and for the most part loved my nails. Today I I walked in and there was a tech scrolling through her phone and when the receptionist asked her about me she looked up at me and said she had an appt at 12 (it’s was about 11:25/11:30 when I got there) I was thinking she could have started me but oh well no problem, 10-15mins later another girl comes in and wants services she was told the same thing she joins me waiting, the receptionist comes over to the girl who came behind me and told her that the tech said she would start her before her appt????? I felt discriminated against bc the lady behind me looked like them and the tech didn’t want to service me. I will never go back!
I became aware of Zully’s Nail salon from a friend. I’ve been to Zully about 4 times. Her designs are amazing and my nails never lifted. However, when she is doing nails she doesn’t get to the base of your nail (area near your cuticle). You can get your nails done and it would look like you need a fill in. You can see the gap in some of her pictures on her Instagram account. If she could fix this issue as well as improve her system for booking appointments, I’ll return.
Good pedicure... Very efficient... Great price... Ill definitely be back
5 starts to Monica I love the way she did my nails 😍 she has them growing perfectly and fast best nail tech in the nail salon .
Itzel has gone above and beyond to make sure I leave happy every single time! No lifting, no broken nails, I LOVE HER!
Zully do a very nice job and fast I like my nails for my bday.
Love this place! I go every 2 weeks.
Zullys does BEAUTIFUL nails, but the salon needs better ventilation because the fumes were SO strong that it is not healthy for clients or nail technicians.
Place is dirty
Clean and nice has a barbershop too
I love my nails they are one of the best ❤️
Literally 8 of my nails lifted up within a week. Terrible they didn’t know what they was doing.
Waited for over an hour to not even get a service!
This is the best nail salon in Durham!!!
Rude as hell
Great customer service
Amazing and affordable
Professional
Arrive at 10:30 amThey told me that they would call me when there was someone available to attend to me, they called me an hour after 11:30 that there was already someone to do my nails. Come in and wait another hour inside. And then they said it was a lie that I hadnt been waiting that long. And they told me to wait until a certain person was available. I said ok thanks. And I left because I didnt have the whole day available just for the nails. 1:12 pm they called me again to ask if I was still outside waiting 😭 what a bad service theToday.
Very nice place
The best place to pamper your hands