Its easy for me to show my appreciation for the relationship and the service I receive from American Family Insurance and Jennifer Wade. I bought my first policy with AmFam 40 years ago. Im a SHU (super heavy user) since Ive had them handle all my policies. all these years. AmFam is a great company with top notch agents who you can trust to take good care of you.
This American Family office located in Durango, Colorado has excellent staff. They truly go above and beyond for their customers. Lindsey has been an excellent help to me many times and was so understanding after my brother was involved in a motor vehicle accident. I really appreciate all the staff in this office. They have excellent customer service and seem to enjoy helping their customers, which seems to be a rare find these days.
We are getting quotes and responses in a very timely manner...and a good referral from another family member who has used Jennifer Wade and American Family Insurance for years....
Natalie was very helpful even though she couldnt get me what I need for now she helped so much in getting me the one that could. Much appreciated! Thank you Natalie.
Thanks so much to the Wade Agency, for taking such good care of our insurance needs. Auto, Farm & Life insurance have been attended to in a professional manner and because of your diligence, we can rest easier knowing we are well taken care of!
My post sent earlier was chopped up in transmission and did not accurately reflect my views of Jennifer Wade at American Family. The service was excellent and she makes every effort to meet the needs of her customers. She is great!!Tim
I have been with Amfam since 2004. The local rep Natalie is they key for me staying with this company. Her customer service skills, professionalism and knowledge on all aspects of insurance is amazing. She is always one call away and is very responsive. I dont think I would ever find this service elsewhere!
Very helpful switching our condo insurance to a much better rate, by using the same insurance as our HOA insurance.
We are extremely pleased with our American Family insurance policies, as well as our agent, Jennifer Wade and her staff. They are customer service pros—knowledgeable and responsive. I recently had an auto claim, which was handled seamlessly and quickly. I recommend the Wade Agency without hesitation.
Fabulous customer service. Enthusiastic, friendly and super helpful. Jennifer and Natalie are excellent!
I’ve always heard good things and wouldn’t mind getting more info
Fantastic service and great rates! My go to company for all my insurance needs!
Amazing response to our request for the HOA COI Master Insurance Policy.In our business, like most businesses, we are linked to a clock.The policy request was placed on 04/27/2021 at 12:42 p.m. The certificate was returned on 04/27/2021 at 4:46. Thats what I call outstanding customer service. Thank you Lindsey.
Always professional, prompt and responsive. Over the years we have switched all of our insurance to American Family. Jennifer and her staff are great.
Appreciate Your actual caring attitude! nough said.
Natalie is knowledgeable, helpful, goes the extra mile in evaluating your needs, and is patient in explaining coverages. Highly recommend her.
Excellent service! Jennifer was very helpful, friendly, and knowledgeable; she made our experience very easy and pleasant!
My insurance needs were complex and they stayed on top of it.
Thanks Lindsey for your Urgency and timely response!!
They have been my insurance agent for a few years and I recommend them to everyone I know
As always questions are immediately answered
Jennifer Wade has provided me with consistently exceptional service. She knows her business and is always willing to satisfy my insurance needs expeditiously. I have been a client for several years and highly recommend her to people who need a professional at their side.
I was amazed working with them. So angry and frustrated when I came in. After talking with Jen she explained everything in a way I understood... Bite size lol. I had better coverage than I thought and everything turned out amazing. Would recommend to friends and family.
Amazing customer service.. Jens knowledge of insurance in its totality is second to none.. we would recommend her to anyone in need of insurance of any form..
Great service!
Made me feel at ease no pushy feeling just over all great experience with Jen . Thank y’all so much I will be telling my friends and family
Great people to work with! Jen and Dennis really know their stuff. They helped us find the right coverage that we needed.
These guys are great. They respond quickly and are extremely helpful.
Amazing customer service. Very knowledgeable.
Best agent in Durango....hands down...yes yee
Jennifer is the most awesome agent ever. Everyone should go there for insurance.
When customer service is important to you...this is where you want to be.
Best experience ever.