I called this morning to ask if the office accepted my insurance. The receptionist Andrea picked up the phone and greeted me. As I am asking her my question she just hangs up while I am speaking. I call again and I was able to get my question out this time. She says they do accept my insurance but not for new patients. That does not make any sense to me. I think she just wanted me off the phone and not deal with me. I did not give any reason to be treated rudely.
Honest, caring, knowledgeable dentists and staff. Highly recommend. The prices are fair. Great customer service. I have done crowns, fillings and dental cleaning.
Nukoa Family is such a nice place that you forget you’re at the dentist. From the secretary to the high hygienist, the dentist and the manager, every one there is so friendly, professional, kind, and nice that they make you feel good about going to the dentist. They are helpful and understanding. They are the best!!! Dora Gonzalez went the extra mile for me and I appreciate it. Best dental office EVER!!!! Highly recommended.
Great service, they were very friendly and I love my smile now! Left me teeth better than what I could have ever imagined!
Dora, the dental hygienist is great.Professional, caring, thorough and truly interested in you oral health.I highly recommend her and thank her attention to detail.
I had the best experience today with my cleaning and tooth cavity. Dr. Claudia has amazing hands she is super gentle when she put my anesthesia. I didn’t feel it. Also Dr. Ruth, did an amazing job cleaning. Sandra is super friendly, helping the Doctors. And Andrea always diligent with her customer service. AMAZING I’m happy I had found such a great place with professionals and amazing human beings.
I had an unfortunate experience while scheduling the appointment but after visiting the office and having contact with the doctor and his staff, I have to edit my review and say that this place has kind, respectful and very professional people.Thanks for your hard work!
Absolutely love this place! I got my wisdom tooth pulled by Dr. H and he did an amazing job no pain!! Quick and easy
Great customer service. The office is very clean. They follow Covid19 rules. The staff and doctors are very professional. I recommend this Dental Office.
I have been going to Nukoa for 9 years. I am happy with the dentist. They are honest.
This place is so great and Dr. Hernandez is so good and talented! I was so scared of my wisdom teeth surgery and how I was not going to be 100% asleep, but it was such an easy experience. It did not hurt at all, my face barely swoll and I did not feel any pain. I highly recommend this place for all your dentist needs :)
Dr. Hernandez has been my dentist for years.He’s always professional and skillful.
Top of the line in every way! I love Dr. Hernandez and his staff, they treat their patients with the best care and I would recommend them to anyone needing dental treatment. Thank you, Nukoa!
Everything was good, the only thing was they gave me 5 months to come back for deep cleaning... Can’t wait that long. But so far so good.
Have been a patient at Nukoa Family Dentistry for 7 years and always received top notch care!Highly recommend for all your dental needs!
The entire staff was friendly and welcoming. They were great at explaining everything to me about my comprehensive exam and the recommended treatment. Thanks for everything!
The staff is very professional and friendly. highly recommended.
They explained me all the procedure that I need, it was an excelent experience and excelent attention
Always a great experience going to this office. I have been coming here since 2014 and I always recommend this place to everyone I know. I never looked forward to going to my dental appointments until I found this place. Everyone is very nice, informative, and patient. They are really good with children.
Doctor Juan Carlos Hernandez is an implant professional. I recommend him for his professionalism.
Great staffing! Dr Hernandez is very confident taking care his patients.. .
The entire staff is very friendly and courteous.Wait time was reasonable.Dr. Claudia is super good. She genuinely cares for her patients. Goes into every little details and explains tooth by tooth, literally.I will not go to any other dentist. Highly satisfied.Anybody having doubts? Please visit at least once to see for yourself. I am confident, you will say the same.
The best!! Excellent service.
Great experience as always 😊 thanks for everything!
My Experience with Dr. Hernandez has been positive. The staff along with Dr. Hernandez are polite and very professional. Short wait time, office always clean, and Dr. Hernandez listens to my concerns and answers all of my questions. I am very pleased with his practice and I highly recommend it to anyone.
Great staff. I had to have three fillings last year (after being 6 years without health insurance) and, while that experience is never going to be exactly fun or strictly painless, the team at Nukoa was efficient and good to work with and I got through it with a minimum of discomfort. We like them so much that even after we moved out of the area, we kept them as our dentists.
Keep up the good work Nukoa. I will visit anytime, the service is great and the place is clean, if not then I would not went there. I love to be in a place like the dentist and dont have to be worried that they are using the same equipment on every body else that would freak me out. So I can say, so far so good.
Professional and knowledgeable dentists team, attentive to details, always have an answer to question. Also very nice and helpful receptionists. Modern and hi-tech equipment.
My experience in the office was good, but their website is extremely out of date. As such, I had trouble booking my appointment initially and I found out during my visit that they no longer offer the service I was seeking, which was advertised on their website. I was however treated very kindly and referred to a specialist for the service I need.
Their dental equipment is very clean. Their prices were very fair. The level of care you get for the price is outstanding. They stayed open past their closing time when my veneer (done somewhere else) fell off and needed immediate care. Dr. Hernandez is very professional and knowledgeable. Everyone in the office really goes above and beyond to make me feel special.
Never again. Arrived for my appointment 10 minutes early so I could fill out new patient forms. I came in for a filling and had the X-rays from my previous dentist (in Miami) sent over to Nukoa a week prior to my appointment. I left work early only to be told they did not receive the X-rays and no longer had time to see me. (Should that not have been verified prior to my appointment) The dentist came out to receive me and when she saw me on the phone with my dentist she gave me a dirty look and immediately called the next patient. The receptionist then comes over to let me know they dont have time to see me. Rude, inconsiderate, and completely unprofessional.
I made appointments with a month prior... they canceled my appointments just the day before 😡😡😡😡. I lost wages cause I requested the day off Just to be there. I happened so many times. That is very outrageous and disconsiderated from Nukoa dental. I spoke before to the lady with patients relation manager and she told that wasn’t occurred again ... but it did. They should reimbursed me for lost of time at work.!!! The worst.... they keep harassing me by phone, text messages and emails.... saying that my daughter cleaning is overdue 😠😖 the nerve of these people 🤢🤮🤮. They don’t respect my appointments cause my daughter doesn’t represent them much money since she has Medicaid.... then, they should be removed from this providers list cause they don’t care about patients... they just want to serve who represents them a lot money. Greedy Nukoa Dental.
I have to say that this is probably the best dentist office that I have ever been to. The staff is very friendly. The hygienist was very thorough, didnt feel rushed and explained everything in detail. Would recommend to family and friends.
Nukoa Family Dentistry provided me with wonderful dental work. The staff is extremely friendly and Dr. Hernandez is AWESOME! I highly recommend them as your family dentist!
Reposting because it didn’t publish before. This is the best place to go to have an appointment. The prices are a little high but it’s worth every penny. Location is easily accessible and great family environment. Staff is friendly and Dr. Urrego is amazing! Definitely will be going back for my treatments. And the staff speaks Spanish!
Exelete servico definitivamente lo recomiendoExcellent service I recommend this office staff and doctors very friendly
Nukoa family Dentistry is for me the really family they to provide the best clinical care with emphasis on overall heath of their patients .anais
Excellent service and staff. Highly recommended for all your dental needs. Love my smile....
Excellent service and staff. Dr.Hernandez and staff are very professional and polite.I highly recommend them!Thank You Nukoa Family Dentistry!
Excellent service, one of the most pleasant dentist visit Ive ever had, the staff is terrific and Dr. Hernandez is a great Dentist, Thanks Doc and keep up the good work.
Professional and friendly staff. Recommend to family and friends.
It is a very nice place to come and for dental work
Excellent service.
Im getting my braces here and Im happy.
Excelente servicio, thank you
I love this group! Everyone is great!
Excellent, professional and friendly!!!
Very friendly and professional
HIGHLY RECOMMENDED .If you are looking for a professional, clean, familiar and even more so, where medical professionals really care about your specific problem and even more, about the safety of your health in general, this is definitely the place. I will trade my whole family for this dentist, they are child friendly, compassionate and truly committed to their health and safety at all times. The staff is professional and attentive, from the girl at the reception and from then on, the doctors are really good and clear, they clear up your doubts and explain each part of the procedure that you require, it is an excellent place, it goes beyond the expectations. IT FEELS LIKE HOME 🏡. Thank you all, you are angels, my best experience with dentistry.
Excellent attention, very professional and attentive all staff 100% recommended.
Very good care and following all health safety regulations for COVID 19
The best Dentist Service I have ever received. The best Dentist service I have received. Highly recommended.
Excellent location and very friendly staffI recommend it 5 stars
Very good all
I think its a scam. Im going to find out if he did it. The study of dentistry. Cosmetic because they are two different things and what they did to me is fatal. I am very sorry.