My entire experience was extremely pleasant right from my initial contact with Mr. Andrew Sabau!!! He has made this entire nightmare of being rear-ended one that had such a wonderful ending! My first encounter with Andrew was his helpful and attentive ear to the concerns and questions that I raised. He was very informative, afforded a line of communication from the time of scheduling, throughout the repairs, along with the process of picking up my vehicle. I appreciated the thread of communication as he was extremely transparent and committed to customer satisfaction! I have NEVER experienced such a caring soul when it came to a vehicle repair. It was as if his devotion was to servicing the mental health of the customer and following through with the highest level of services performed on repairing the damaged sustained from being rear-ended!If there is ANYONE that is looking to have repairs done or general maintenance performed on your vehicle, please be sure to ask to speak to Mr. Andrew Sabau as he is the guy to get the job done!!! I salute you, Andrew!!! Job well done!

Andrew Sabau took great care of me from our initial phone call to setup an appointment. Once I dropped my car off for repairs I was informed of the progress every step of the way. I picked my car up today and it looks brand new! All of the staff I encountered were very helpful and professional. My repairs didn’t take as long as I expected snd I’m so glad I was ready to get my car back 😃… Thank you Gwinnett Honda!!!

No one ever wants to get in a wreck and have to get their car repaired, but Andrew made it painless and easy. He walked me through the process of how getting the repairs done to my car would happen and gave me updates as my car was in the shop. Not only was the communication I received on point, but they were able to finish working on the repairs a week early! Truly one of the best experiences I have ever had with customer service, and though I dont ever want to be in another wreck or have car repairs done, I know where I am going if the event ever arises. Hendrick collision center and Andrew have a customer for life! Thank you for taking care of me as you would for one of your own.

Thank you, Andrew and Trent!! Great communication!! Great teamwork!! Trent helped me figure out exactly what I needed to do after my accident which definitely helped ease my mind. Andrew: I am still amazed by the quality of the work done on my Accord. He finished it up days before expected and it looks AMAZING! Anyone who needs work done to their vehicle will surely be referred to you guys! Thank you so much!

Outstanding customer service!!! Can’t recommend highly enough! Andrew walked us patiently through the entire process and was quick to keep us updated, making our terrible car incident as painless as possible. He was consistently professional, pleasant, effective, and trustworthy. Thank you, Hendrick Collision Center, and especially Andrew. After such a positive experience, we will definitely be loyal customers for life!

Hendrick Collision Center did a great job fixing the damage to side of my BMW 330i. They were very efficient and great on getting my car fixed in no time! Andrew Sabau was very helpful and pleasant to deal with as his team worked on my car. Car looks great and feels brand new! Highly recommend!

Hendrick Collision did an excellent job on our car after it was side-swiped in an accident. The quality of their work is superb! You cannot even tell that the car was scratched up. They promised to have the car ready on a certain date, and we were pleasantly surprised that it was. I highly respect those who keep their promises. I also love how they have a car rental place on-site so it was easy to get a rental while our car was being worked on. Highly recommend Hendrick Collision for their high level of professionalism and quality of work.

This place was awesome. I worked with Andrew and he was very professional, knowledgeable, and sensitive to my situation. He made me feel like my car was in good hands. On top of that, my vehicle was done way before time. I would definitely recommend Hendricks Collision Center to all my family and friends in they ever need it. Thanks Andrew.

They did an outstanding job on repairing my car! Now, my car looks brand new again. Great customer service too! The ppl who do not know much abt cars and afraid of getting ripped off, go to this place. They are very trustworthy. They will take good care of your vehicle. Keep up the good work, guys.

This was my second time using Hendricks Collision Center and they never disappoint. The assistant manager Andrew ensured me that I would get a quality repair and that is exactly what I got. I highly recommend using them for repairs.

I came here for collision repair on my car, Andrew was professional and great and kept in touch to give estimated time on the repairs. Got my car back on time. Would definitely recommend for collision repairs.

At Hendrick Collision Center a stressful and difficult time can be made easier. From the Personnel at the front counter, the technicians and supervisory staff, your experience Kendrick Collision Center will be professional, courteous and made easy. Manager Andrew Sabau is the definition of professional, courteous and friendly. He and his staff will always and willingly go the extra mile to achieve the ultimate in Customer satisfaction. Thus is the second time I have used Kendrick Collision, and although I hope I never need to again, I would not hesitate to bring my vehicle here again. Vehicle was ready before estimated date of completion and was immaculate. 5 Stars withou a doubt. Thanks Andrew and the crew!!

Andrew went above and beyond to help me with my repair! He was very professional, responsive, and knowledgeable. I was extremely satisfied with both the quality of service I received and the quality of the repairs--thank you again!!

The team here actually listens to feedback and they do commit to service.Overall it was pretty good. Staff was nice and accommodating, only downside was it took longer than was quoted, and my vehicle still had some screws that are hanging out and vehicle was a bit messier than when I dropped it off, but that could have been contributed by the time frame. Rental had to be returned that day and when I get out of work they would have been closed. They still took pretty good care of me besides that little hiccup with the schedule.

Trent Greene was GREAT! I was rear-ended at a stoplight and as frustrating as that process can be, he made sure I was in, fully repaired, and back out on the road within three days! He kept me informed, so I never had to call him to ask for updates! Once I got my car in, he ordered parts, coordinated with the insurance for supplemental payments and approval and got the repairs taken care of without me having to lift a finger to call anyone. Definitely would recommend Hendrick Collision for any body work needs! Thank you!

Amazing team behind the repairs of my car. Esurance took my claim and suggested Hendrick Collision and they did not disappoint. Andrew and team from Hendrick Collision took my my claim and worked wonders with my car. They kept me updated with emails and personal texts on the progress of the repairs. Would definitely recommend them.

The service is great. They are fast and very professional. Thanks for everything Tony Smith.

I had a fantastic experience and appreciated the help from John, Trent, and Kendal. They made my experience easy and definitely will return in the future for any vehicle needs. Thank you!

I used the body shop and was really impressed with Jamin - he was helpful, kind, patient, informative, and easy to work with. The body shop did a great job too! I would definitely go back for any work on my car I needed done. Excellent experience!

Andrew did a great job helping my girlfriend get a scratch out of her car‼️ He displayed great customer service and is a great talent for the company. That guy deserves a promotion‼️

I brung my car here after a pot hole collision accident I had near by. I was very particular about where I wanted to take my brand new car after only having it off the lot for 5-6 months max. It was a close call between this place and a another collision place near by but I went with this choice due to the reviews and fast turn around time which was most important to me. I worked with Jamin. Jamin initially told me my car would be done in 2 weeks 3 max! I knew this would be a reach but was very excited about the possibility. I was given a link that kept me updated on where the shop was at with all repairs all the way down to the date & time it would be ready for pick up. I was even giving a personal cell number for any further questions or concerns. In a nut shell my car was in this shop for over a month. They were fixing tire, axel, & a new bumper. Every time a date and time was provided my vehicle was not ready. This happened 4 different times at the least. Very irritating and frustrating process this was. After the 2nd time of disappointment I no longer wanted to work with Jamin on this case. I was told that was who had my file basically so I had to. They tried to tell me the process was taking so long due to insurance company not doing there part on time, my insurance adjuster confirmed this was not true with dates and time, they went up to the shop and expressed my car should indeed be ready. I even called and asked to speak to management. Who i left a voicemail for and never heard back. After this (a month) I had to physically go up to this shop and demand a date they approximately thought my car would really be ready by. My adjuster also reached out & even went back up to the shop for answers, it wasn’t until shortly after this I finally received a TEXT about when my vehicle would be done. The day of I had to ONCE AGAIN reach out to Jamin about a time of pick up. Fast forward to me picking up my car they still hadn’t test drove the vehicle and I now had a hub cap and lug nut missing! How?! It was here due to a TIRE incident where my tire came completely off. Why was this not done & triple checked. To this day I still haven’t heard back about my hub caps. I would not recommend this shop or shop associate Jamin.

Andrew was 5 Stars! While a minor fender bender can turn into a complete hassle, Andrew made the repair process seamless. From the initial contact to the completion, Andrew kept me updated with the progress of the repair and 3 days later my car was ready! Definitely recommend.

Hello my name is Julian and I just recently got my Honda Accord 2020 fixed because I was hit by a dumster truck. It was done a week earlier. The mechanics were amazing in the repairs, but most importantly, Andrew was amazing ! I never leave reviews but I just had to this time. He was well spoken, professional, he answered all my questions. I needed him to get a copy of my registration and he did it with a smile on his face. Please ask for Andrew he is truly a professional. Best car repair experience of my life

The absolute BEST customer service! Andrew was amazing, very kind, caring & his communication skills are excellent! Repairs for my vehicle were done in a timely manner! I highly suggest Hendricks Collision. The service I was provided was definitely TOP TIER!

It was a great experience working with Hendrick Collision Center. Andrew is the best! He communicated well and provided an excellent customer service. He was professional and pleasant to work with and totally exceeded my expectations. I would highly recommend this place.

My vehicle was hit by a deer and I used Hendrick Collision in Duluth for my body repairs. I had the pleasure of dealing with Andrew Sabau and he was amazing from the second I brought my vehicle to him. He worked very quickly with my insurance company and was always in contact with me with any updates on repairs. He even had my vehicle finished and looking great days before we had originally thought it would be complete. Andrew definitely went the extra mile and I would highly recommend him and the collision center to anyone.

My advisor was Andrew and he was amazing. He was very thorough and kept me in the loop. They finished my car earlier then expected too

I took my car to rick hendrick. I was met by kendal. He had trent handle the repairs to my car. He was informative and provided excellent communication throughout the whole process. Unfortunately when I went to pick up Trent wasnt available so John delivered my car to me. He went in great details about the repairs and I was satisfied. Trent called me when he got back in just to follow up. Kendal Trent and john did an excellent job taking Care of me. I would take my car back in a heartbeat. These guys are the definition of excellence and professional.

The guys at the shop are so sweet let me in after hours with both of my ESA dogs I definitely recommend this to any Geico insurance customers they take care of everything from a to z and beyond

Hendrick’s Collision was awesome! A great experience start to finish. Trent went the extra mile to ensure my car was looking good as new and made sure to keep me informed me as the process went along. Very professional and helpful. I would highly recommend anyone to use them!

I am so happy I selected the Hendrick Collision Center as my selected repair shop! This process was truly as seamless as it could be. I was well informed from the beginning to the very end of this process. Andrew, whos the assistant manager at this location, kept me updated with everything that was going on, which I greatly appreciated. I was told the repairs would be done by March 16th however everything was completed by March 4th, so ultimately the repairs were completed a week and a half early! Everyone I came into contact with at this location was extremely professional and had exceptional customer service. Leaving a review of this establishment was the least I could do, I would without a doubt recommend the Hendrick Collision Center – Gwinnett Place Honda to anyone looking for a repair shop.

If I ever need body work done on my car, I take it to Hendrick Collision. There are many body shops closer to where we live, but definitely worth the extra drive. Andrew Sabau at Hendrick is on top of things! He is a true professional, treats customers right and exceeds in providing great customer service!

Excellent job professional communication with Allen Kendal and Sabau Andrew make me happy my car looks new. Thanks

Clint was WONDERFUL! This was my first time going to Gwinnett Place Honda Collision Center. I am very VERY pleased with their work!

I had a great experience for the 2nd time at Hendricks! Andrew was awesome and made sure I stayed informed! I highly recommend you give this place a try anytime you need car services/repairs☺️

This is the second time I used Hendrick Collision and have been beyond pleased each visit. Andrew helped me this time and was very professional and kind in a very stressful period. The car was completed quickly and looks brand new. I highly recommend this company! Thanks Andrew!

Andrew was so awesome to work with. He kept me updated on the status of my car and made sure I knew he was available when needed. The work was actually finished ahead of the scheduled completion date so I was extremely happy about that. I’m glad I chose this shop

Fantastic experience! Jeep was damaged in a car wash. Andrew was very thorough, and made sure to keep me informed throughout the whole process. When I got my vehicle back, it looked brand new! 10 out of 10, would recommend to anyone needing repairs, and make sure to ask for Andrew!

Andrew was very helpful and extremely kind. The staff at the front desk were as well! We had a deer accident and they fixed the car 2 days it was amazing. We appreciate everything you did for us Thank you! God bless you all!

Excellent service, they were professional and paid attention to detail. They even had an Enterprise Rent-A-Car on site which after being in an accident is extremely convenient, John Southivong is great at what he does, he took care of everything and even went above and beyond what I expected when it came to repairing my vehicle. No one ever hopes to be in an accident, however if Im ever in one again (hopefully no time in the future) I will be allowing John Southivong and Hendrick Collison Center take care of it.

Was in a fender bender and took my insurance claim to Hendrick to get my car fixed. Andrew and the Body Shop team made the experience of dropping my car off and getting rental car extremely seamless. He continued to give me progress updates throughout the process. My car looks great and like it never happened. Being in an accident is a hassle to deal with, but Andrew and the Hendrick Gwinnett team made it an easy process!

Body & paint work was outstanding. My service rep, Andrew, was amazing. Extremely satisfied and would highly recommend.

Fantastic service and Andrew in the body and collision shop was top notch for customer service. Thank you so much.

My car looks new after a rear end accident.

Every staff was respectful and friendly, especially Andrew. I appreciate the thorough communication from Andrew throughout. My car was repaired earlier than expected, and they even cleaned my car! It’s the little things that matters, which is why I recommend this place to anyone who’s looking for quality service.

Kendal, the Collision Manager, was an overall great help to me and my family after a very difficult accident. He applied a personal touch to our situation, worked with us to ensure our insurance took care of my car and went above and beyond in helping me find a replacement! Thank you again Kendal for your help and support.

Gwinnett Place did a wonderful job with a bumper repair on my new Honda. Jamin was our rep and he kept in touch and kept us informed. They were quick and did a perfect repair. Highly recommend. Also buy your Honda there at the dealership too. Repair was very reasonable.

The gentleman was so courteous and professional, and he did it fast, i recommend him to anyone i know

Communication was on point start to finish. And Clint was awesome to work with! They completed our van as scheduled and everything looks great.

Great service and communication regarding your repairs. The rental car service is also in the same office which creates a seamless process.

I would give 6 stars if they would allow me.Team was very professional, special thanks to ANDREW SABAU! And not only to him. But for his professionalism, for his communications, detail orientation, friendly personality. Awesome guy. And many thanks to all behind the wall who do all the really great work. its like never happened. THANK YOU ALL VERY MUCH!!!

We brought a car in to get an estimate for repair after a collision. Trenton Green was our collision advisor and he was very helpful and answered all of our questions.

I had my SUV repaired at Gwinnett Place Honda Collision Center. Andrew Sabau assisted me. He was very professional, knowledgeable, friendly, and thorough. He took care of me all through the process...communicating with me also with texts and telephone calls to keep me updated on what was going on with my vehicle until the work was complete! He even offered a possible solution to a noise Im having with my vehicle. I was very satisfied with the repair work. My vehicle was clean and looked like new!Thanks Andrew and the Honda Collision Team!A very satisfied customer,Alice Collier

Andrew was my service coordinator and he was the best!! I was 8 months pregnant with a toddler in tow and Andrew helped make the process run as smoothly as possible. I had my bumper fixed after I had closed the garage door on it and 4 days later like he said it was done and looked good as new. Andrew was professional and courteous always and very transparent. They did an amazing job!! Thanks again.

Andrew Sabau assisted me. He was very professional, knowledgeable, friendly, and thorough. He took care of me throughout the process. Communicating with me through texts and telephone calls to keep me updated on my vehicle until the work was complete! I was very satisfied with the repair work. My vehicle was clean and looked like new!Thanks Andrew and the Honda Collision

I was helped by Andrew Sabau, he was very kind and attentive to my needs with my car and was super helpful. He also assured me that he could get the matter fixed and looking good and he did that! He was very friendly and personable that I felt like I brought my car to a trusted friend and he gave me the works!!!!!! I also appreciate Johnathan who shuttled me to Hertz to pick up my rental. He too was very nice and personable.I feel Andrew is a valued member of your Honda team and I hope that he is recognized for that. He stayed in constant contact with me and gave me updates on my vehicles progress, he also went above and beyond to make sure I got my estimate before he said that he could, and my car was done and beautiful well before he said it would be. I’m very happy and impressed!! It is very far and in between where you get someone like him to treat you as if you were family. I love my Honda, I love this Honda dealership and I would refer people to you. You gave me fast and friendly service, kudos to your professional and friendly staff!!

I am so happy I found Hendrick Collision Center! What started as a major headache (my Honda Accord was hit by an uninsured driver) turned into a minor inconvenience, thanks to Andrew and the team at Hendrick. Andrew provided excellent customer service from the moment we met him. He kept me updated throughout the process, and it is very clear that he genuinely cares after every vehicle as if it’s his own. The Gwinnett Place Honda parts center next door is one of the largest around, so all the parts were readily available. Hertz is located inside of Hendrick, making the rental process so easy! They barely had my car for 6 days before it was repaired, good as new! I’m telling all my friends about Hendrick Collision Center, and we will definitely go there again if the need arises!

I had a recall on the paint for my 2015 Honda Fit. I had a wonderful communication with Danny, the service representative, he was very professional. I was greeted with courtesy and a prompt inspection. My new paint job was completed as promised and I was happy to get my car back. The paint job looked perfect. So pleased with Hendrick Collision, thank you for the quality service and timely turn-around! Amazingly fast service and a great place to bring your vehicle!!!

I received 5 star service from Mr. Jamin Huggins at the Hendrick Collision Center at Gwinnett Place Honda. When I was hit by an underinsured driver, I was distraught. I took my 2020 Honda Odyssey van to the only place that I could trust with the repairs (Hendrick). I could not have received better customer service from Jamin. He kept me abreast of the status of my repairs every step of the way. Whenever, I called to share updates about insurance, he was readily available. My car looks just as good as it did when I drove it off the lot. Imagine wrecking the first NEW car youve ever bought, well that was me and I was devastated, but Im so glad that I received the best quality work and best customer service.

Kha tran and Andrew Sabau were both a pleasure to deal with and talk to. For my jeep repairs. Andrew Sabau got me checked in thoroughly, very professional and a “car guy.” Kha kept me posted through the whole process with pictures and stayed in great communication!!! Thanks for the awesome customer service fellas.

Andrew was awesome! He is very helpful and communicative. They fixed a dent on my door and the damage caused by an accident. My car looks brand new and they even cleaned car and especially my floor mats 🤗

I had my car broken into. My back window, including chrome frame and side of the car was damaged . Jamin Huggins at Hendrick Collision Center at Gwinnett Place Honda took care of all my needs . He responded to my email right away, scheduled me in the same day for the estimate. He followed up with my insurance company to speed the process up . Very professional and quick. Rental car was arranged on site . The job done on my car is flawless . Car looks incredible. Very satisfied. Car was returned detailed . Highly recommend Hendrick Collision Center. Ask for Mr. Huggins .

This was by far the BEST experience ever! Andrew was awesome. Not only was he professional and friendly, he was also honest and sufficient. Thank you all so much!!

The collision center took care of all my needs! They were awesome, timely and trent really kept me informed! 100% recommended!

Danny at the collision center was very helpful through out the whole process. He communicated directly to the other party responsible for the damages of my car. It was a seamless process! Highly recommended!

I was rear ended in a car accident and these guys fixed my car ASAP. Any questions I had Jamin answered in a timely manor and I was never out of the loop. Would definitely come back for any other service needed.

5 stars! My Kia K900 was hit by another driver the week before Thanksgiving. I went out of town that week and was able to bring my car in the Monday after Thanksgiving. Everyone at the shop was a pleasure to deal with. Despite several issues and delays getting Kia parts (not their fault), Andrew Sabau and his guys were able to do an excellent job making my car look like new and getting it back to me before the new year. Andrew kept in touch was honest with me throughout the process. His transparency and professionalism were refreshing. Excellent overall experience, and I would definitely not hesitate to go there again.

I brought my odyssey here after the sliding door came off the hinges. They said they couldn’t repair, only replace the entire door which would be expensive. I brought it to another shop and they were able to get door back in hinges in 30 minutes at no charge. Also I have left 3 voicemails after they called me first about getting recalls from Honda taken care of on my van. They don’t call back probably because recalls are done free of charge.

I came into Hendrick Collision Center at Gwinnett Place Honda to get my Honda Accord CRZ repair due to an unfortunate accident. This was my very first car accident and I didnt know what to anticipate- luckily I was actively assisted by Mr. Andrew Sabau. He took his time to explain the whole process in detail with a lot of care and understanding. By the end of our conversation, he really put me at ease after giving me a good idea on what were the next steps to follow. He gave me a realistic timeline for the cars estimated repair time. He also took time out to explain the preliminary price point estimate. I would DEF recommend my family and friends to Hendricks because of Andrew! Thank you again for everything. My car looks amazing!

I had a great experience at Hendrick collision center. I would like to recommend this place to others who need a car repair. I also want to thank again to Andrew who helped me from the beginning to the end with professional manner and good service.

Repair front driver side and hood from deer damage. Did a great job. After the cleaning and repair. From the front the car looked brand new. Also did an amazing job cleaning the inside. Gave a new car smell and look in there too.

My husband and I worked with Andrew on the repairs of our 2019 Malibu. He stayed in contact with us throughout the entire process and we are extremely pleased with our service.

Andrew turn a very Frustrating experience into a very positive experience I really appreciate the time he took with me to explain the whole process thank you Andrew

Andrew Sabau & the team at Hendrick Collision were top notch! From the drop-off/estimate, car rental, repair, and return - everything was right there at Hendrick & the staff for each area was great! When my SUV was returned, it wasn’t just repaired but also cleaned & detailed. Great job team!

First time at this collision center, and it was the best experience!! Clint was able to answer all of my questions, and Tiffany kept me updated. The Hendrick Collision Center team at GPH is efficient, quick, and very professional! 10/10 My car looks like new!

Andrew and his team were great! They kept me i formed every step of the process and had my car finished in no time and it looks great! I will definitely go back to these guys.

I hit a deer last night. Between my insurance company making things super easy and Hendrick Collision having things ready when I walked it, I cant ask for better service. They have not completed the job yet but if the introduction and drop off is any indication of the remainder of the service I will receive, I will be super happy. I will update as I go through the process.Clint called to update through out the process. If I called him to check in, he seemed happy to take my call.My car was supposed to be ready Oct 5, but I got the call to pick it up today, Oct 1. I explained that I would be on my lunch hour and was assured not to worry. I drive over and within 10 to 15 min, I was driving away. I walked in, told them who I was. The 2 girls behind the counter couldnt have been nicer. They took my deductible payment. While that was working, Clint went to get my car. When I was done with the girls, he walked me out to the car, explained everything they did and explained my warranty on the repairs. And I drove away. It was just that simple. They had washed the outside, wiped down and vacuumed the inside. I would definitely use them again and would happily refer any of my friends and family. Super happy with Hendrick Collision and Clint!

I took my Subaru in for collision repair on Thursday and it was repaired by the next Wednesday.Andrew was Very professional and helpful in explaining the whole process. He kept me informed throughout the entire time so that I knew what was happening.The workmanship was excellent and I would highly recommend Hendrick Collision if you need to have repairs on your vehicle.Excellent service!!!!

Great customer service and did an amazing job on my car.

I took my car in to have the bumper replaced. I had made an appointment with Rick Eve and he was very professional. A piece of my bumper had been sent to him so that the bumper could be painted before I got there since I live in East Cobb. After they took my bumper off, Rick discovered a part underneath that had also been damaged. He explained the importance of that piece but he never pressured me into getting that piece replaced too. He explained that he would have to put in the report that that piece was not replaced in case the car was ever sold. I decided to go ahead and have that part replaced b/c I didn’t want there to be a bad report in case I ever sold my car. Rick was very polite and kept coming to the waiting room to let me know about the progress. He also knocked out another small dent that was on the hood. The car looks great and I would recommend Hendrick Collision Honda body shop anytime! Thank you!

Andrew was fantastic! I had to get my mirror replaced and he made it so easy and communicated with me throughout the entire process. Honda is lucky to have him! I will definitely be coming back for all other services for my vehicle!

My car was involved in an accident and I was instructed to take my car to Hendrix Collision. There I met Jason. Jason was very thorough with the details in replacing my vehicle to factory performance.He followed up a few days later to make sure I was satisfied. Thank you Jason.

Very fast and professional. 2nd time coming here for service. Had Andrew help BOTH times with great results. This time around a deer hit my driver and driver passenger doors. They ended up having to replace them both fully as well as parts of the fenders where the deer dented it (deer walked away without any damage if anyone was worried). Only took a week thankfully, and when I had an issue with work and had to come pick it up fast after work, Andrew kept in contact with me and his team to make sure my car was ready and waiting for me. Haven’t had better service!

Jamin was my representative he is terrible at communicating everything the called at one point he couldnt find my car told me it wasnt there in drove to the collision center just to find my sitting there I was first told my car would be ready on the 5th toda is the14 and now my car is ready but it was ready yesterday and he NEVER Called me and let me know anything so it took the rental car place to call about payment for him to call me and let me know my car is ready. Dont not bring your car here if you have geico and have to deal with him

I have always had an amazing experience wherever Rick Eve has been in charge...will continue to follow him wherever he goes. He is trustworthy and the people he has on his team, like Elvin and the fabulous ladies at the front desk, are always polite and treat people with respect. I cannot thank them enough for all the honest help!

Andrew fixed up my car beautifully! Quick and personal service! Love that they updated me throughout the entire process!

I had to have my bumper and headlight popped back into place after hitting a piece of tire in the road. I called Vergil (with GPH where I bought the car and he is fantastic) and he sent me to the body shop where Jamin was able to fix it on the spot. Super fast and friendly service!

Kendal Allen & Trent Greene are the Dream team of Service. Always available, alway updating you on your vehicle progress, and always deliver on time!!5 Star 🌟 for both of them! Make sure you ask for either of them and you will not be disappointed!!!

Andrew is phenomenal. A customer service professional at his best. After learning about a relatively minor issue I discovered after a recent body repair, Andrew insisted on making it right. He followed through nicely and made a happy customer who will remember the effort when and if repairs are needed in the future. Good work Andrew and thanks again for the follow through!!

I recently had body work done on my ford . It’s already upsetting when something happens to you’re main form of transportation but when I say that Hendricks collision center took care of everything.. they did ! I didn’t have to worry about anything. They collaborated with my insurance company and I only had to pay the price that was told to me at drop off. No hidden fees. I was contacted about my vehicle, informed of any other damage and status of when it could be picked up. It was done a week earlier than expected . Andrew was so helpful and I will be returning for any other issues . Thank you !!

The entire process was very very smooth. I initially brought the truck there on Saturday for the estimate and brought it back again to drop it off at the following Monday. Andrew Sabau estimator I dealt with throughout the entire process.Andrew explain to me what would happen with insurance company, when the parts will be ordered when the estimated work would be done. He also gave me his personal cell phone number and asked me to contact him at any time I had any question in regards to the repair.Initial estimate was that the truck would be completed on April 8. Although Andrew explained he thought it would be done much sooner. Today much to my surprise on March 31 Andrew contacted me to let me know that they were not only a little bit ahead of schedule, but the truck was complete. When I showed up to pick it up he was courteous as always thank you for my business and made sure I was satisfied with the repairs that have been done to my truck. In this day and age when everyone is worried about getting customers in and getting customers out, Andrew make sure that his customers are satisfied.He also indicated that I should keep his phone number in my phone and should I ever have any future needs to please keep him in mind.Andrew is a true asset to your business and would be the reason I would return. The quality of the workmanship was also excellent but it was great to be treated as a valued customer

I am forever thankful that there are still companies out here such as HONDA DULUTH GA, that have exceptional personnel, and above and beyond customer service. Thank you Jamin Huggins, and the whole HONDA team!- A HAPPY HONDA CUSTOMER!

Experience was great!!! I worked with Andrew who was very courteous throughout the entire experience being in business I value transparency and Andrew kept me in the loop in regards to time, stages with repairs and they finished up ahead of schedule even with everything going on during thisPandemic. Great job and excellent service!!!! Much appreciated. Thanks

My experience was exceptional. I worked with Jamin and he had phenomenal customer service. My car was prepared faster than I expected.

Perfection!!I brought my car to the Hendrick Collision Center at Gwinnett Place Honda after being involved in an accident right before thanksgiving...not the best way to start the holiday season! However, from the moment I arrived to drop off my car until the moment I got my keys back, my experience and the service they offered was perfection! Thank you for doing such a wonderful job fixing my car! Thank you for doing it so quickly, especially in the midst of the Holidays! Thank you to all the staff for being so great! Special shout out to Andrew who was helpful, supportive, and super communicative through the entire process. Thank you!!!

Andrew was very professional,honest,and had a great personality. He was very easy to talk to and genuinely cared about my concerns and went above and beyond to make sure I was completely satisfied and taken care of. He kept me informed and updated at every step. The ladies at the front counter were very helpful and friendly as well. I highly recommend this place for anything you need. And Andrew was the best!! My car looks better now then before the accident!!

We have had 3 cars at Hendrick in the last few months. Andrew was fantastic he called us and let us know what was happening every step of the way. They always finished early with our car. Their Professionalism and communication was better than any service i have ever received. I even got a follow up from Rick Eve the Collision Center manager making sure we were highly satisfied. I highly recommend Hendrick Collision! I will never go anywhere else! Thank you Andrew amazing experience!

Car looks way better than when it went in. They even cleaned the inside and polished the outside. Andrew kept me updated. Never felt like I was about to get screwed over or that they were keeping my car longer than necessary. A1 service. Front desk squad even hooked me up with paperwork early so I wasnt waiting around for insurance.

Andrew was super friendly, attentive, and kept great communication, he kept me updated, and stood behind the work, and finished a week earlier than projected due date, my Honda driver side was backed into by a truck and looked totaled, and now looks as good as the day I got it, I was recommended Hendricks from the Mall of Ga Honda dealership and would come here again, I wish all other businesss where as pleasant and smooth as Hendricks

Andrew Sabau was awesome! I was in Georgia doing a travel nursing contract taking care of Covid- 19 patients. My car was hit on the interstate and, as it turns out, the location worked in my benefit because it was near Hendricks. The front desk people were great on the day of my accident letting me use their phone chargers as I had to make numerous calls that day. My car looks beautiful on two sides (ha ha). Seriously, I almost didn’t recognize my own car! The workmanship is great! Andrew worked with getting my car fixed in a timely manner updating me when I had to leave it in Georgia to return home to start another job. When I was able to pick it up, he escorted me personally to my car to make sure everything was in tip-top shape so I could drive it back home. Thanks to everyone at Hendricks!