user
Nationwide Recovery, Inc
420 Lycaste St, Detroit, MI 48214, United States
Appearance
Nationwide Recovery, Inc

Comments
S
Review №1

Unfortunately, I got into a bad car accident on my way to work. When the tow truck driver arrived he was the coolest guy ever! He made me feel at ease. I wish I would gotten his name. When it came time for me to get my things out my truck, I have to say JAMAL was the best! He was so kind to me and helped me in every way! He also made me feel at ease about my truck. These guys deserve an award. Many places aren’t warm and welcoming. When you’re already going through a awful experience you don’t need an issue someplace else. I pray I don’t need them to come get me from an accident again. But if you ever need some good people these guys are it. Oh, Allen was kind to me as well. Thank y’all for all the help! 5 ⭐️ ⭐️⭐️⭐️⭐️

Jo
Review №2

Towed my car after a flood on 75. Tried to get my car on a Saturday. They are closed on weekends and I couldnt get my cehicle until Monday. I had another tow truck called and they never contacted me about towing my vehicle. Such a scam.

Sc
Review №3

Very helpful with my situation under the circumstances I went through thank for everything you guys are the best

Ch
Review №4

If you need towing assistance then Nationwide is the company to call. They are fast, reliable and the rest your car like its their own.. Not to mention from the owner to the office assistance they are very professional with excellent customer service!!

Wa
Review №5

People are ok, good will help you

My
Review №6

Great price and fast service

Ta
Review №7

Patient owner willing to answer questions and work with customers. Towing and operator 24 hours. Office 9AM - 5PM. Cash only with ATM inside.

ca
Review №8

I was caught in a flash flood my car was dead on I-75 they towed my car the next day when I had to go to the salvage yard to take my belongings see what kind courteous and very helpful. They helped make a bad situation 100% better

Is
Review №9

The manager is very sweet concerned and helpful!!! I appreciate everything they did to give me my car ❗❗❗❗if you need help NATIONWIDE IS THE PLACE

Bo
Review №10

Agent was very helpful

Ma
Review №11

If youre coming here you probably had a bad time prior to your visit. But I mean it was a decent place with friendly employees. Storage is $20 a day for anybody wondering

La
Review №12

A rip off. There solely in business to rip off citizens and split their ill gotten gains with the city

Ta
Review №13

Someone stole my car Im from out of state Nationwide recovery recovered my car and have been being very helpful, informational, patient, and reasonable with their prices in my time of need. I would recommend them to anyone! They have great customer service. Nationwide is a terrific family oriented company with great employees! I am very thankful for them helping me deal and sort my car issue out!

Br
Review №14

Hands down these guys showed the best customer service I’ve ever experienced dealing with a tow company. Jamal and the crew made sure my car was secure and even gave me a fair rate, and I appreciate the help they’ve given me.. 👍🏽

Ju
Review №15

My car was stolen and they found it!!! Louie was so nice and very helpful. Yes it’s a horrible situation and an expensive fix but Louie didn’t charge me any fees. This man and his company are truly a blessing. By far the best in the city and they have a heart!!! Praying that God continues to bless them, as they bless others!!

Mi
Review №16

My father-in-laws work truck was stolen from his business… Nationwide recovered the vehicle and notified us immediately. When speaking with Jamal and Louie, I was treated with professionalism and courtesy. A first class business all the way. Many thanks to them again their kindness is appreciated!

Sh
Review №17

This place is great. Great customer service. Very helpful and they will work with you. Thank you Jamal and the team there for everything. I really appreciate it keep up the wonderful work.

ah
Review №18

Nationwide was very understanding and they helped me work out some great deals. The owner as well as every employee made sure I completely knew what was going on with my vehicle and was informed at all time of any changes. Great customer service

Br
Review №19

I can’t speak for others, but nationwide is one of thee best. My car was stolen and taken to nationwide recovery. Between my primary Insurance company, secondary insurance company, and the Lean holder to my car I went threw tons and I do mean tons of bs, but Louie was there every step of way, and made sure everything was a lot less stressful. Whenever I called with any kind of questions all the staff was very patient and professional. Thanks for make this long process less stressful and inexpensive. I truly appreciate you guys, keep up the good work;)

ja
Review №20

My car was stolen in sterling heights and it ended up here. they made it so easy to get back and gave me a great rate since my insurance didnt cover it. they were very helpful and professional.

Pa
Review №21

My car was stolen and left behind an abandoned building with the wheels taken off. Kenny responded as the recovery tow truck for the police and was on scene when I got there. He was extremely nice and patient and after the state police cleared my vehicle to be taken home Kenny towed the vehicle to my house and took special care to make sure there wasno further damage during the tow. He really helped a difficult situation go as smoothly as possible, absolutely great service!!

Mz
Review №22

Owner Jerry is a cool dude. Staff & drivers are nice. They get you in and out. They just do their job and try keep customers happy

Fa
Review №23

I had a great experience Jamal was very understanding and helpful in my time of need. If you car is ever impound let’s pray it’s with Nationwide Recovery. Thank you Nationwide Recovery for all your help.

ge
Review №24

The gentleman that help me was very nice, give me a discount and put air in my tires and charged my battery. I give them a thumbs up

De
Review №25

I am saddened to find out that this company is a part of a lawsuit. I was asked to write a review to get my car out when my car was stolen and sent to this lot. I was not contacted about it and I had no idea where the car was. After investigation of my VIN number...I was finally told where my car was and was being charged over $1000 to get my car out. I was told that “everyone has to make their money off your car” and in exchange for my “great” review that I would be asked to pay a little over 600 to get my car off their lot. The date written on my car window was a different date from when my car was stolen and that date was written after I left the lot and came back a few days later. I would definitely recommend contacting police first to do any business with this company.

Un
Review №26

Great customer service . My car was recovered after being stolen on Xmas eve, and I was connected by the police to pick up my car from nationwide . I was able to pick it up next day without being inconvenienced . Thank you

Ja
Review №27

Helped in the time of need QUICKLY FOUND AND RECOVERED MY CAR. THIS IS THE BEST AUTO RECOVRY IN THE CITY OF DETROIT HIGHLY RECOMMENDED EVEN REDUCED WORKED AROUND MY BUDGET

Ma
Review №28

I have to say these guys are the F’ing best the service is out the roof Customer service is excellent nice friendly people and Lifesavers I highly recommend this company to anyone they get a 300 star rating from me!!!!

Be
Review №29

Good service! Jamal was very customer focus and provided me with some very helpful tips!

St
Review №30

After being carjacked and my car missing for a week the police told me to contact Nationwide to get my car. They are so real there jamal understood my situation. Today I will be getting my car back free of charge. This is the best police impound I have ever delt with.

Ja
Review №31

Great customer service and excellent service they took great care of my car and I would definitely recommend them to anyone in need Thanks Louie

Cy
Review №32

Nationwide Recovery was kind enough to sponsor our high school robotics, Merritt Academy Cyberstangs. We are extremely grateful for all of their support and hope to continue to work with for as long as possible!

ja
Review №33

Jamal was a good person, good price to get my vehicle back

De
Review №34

My truck was stolen too as I visited someone in Detroit and I went to make a police report and was told that Nationwide Tow Co had my vehicle. I called and was told the price was $400 and there was no way I could pay that amount of money . Im on a fixed income and Im a a breast cancer surviver who has already been through enough . I went to Nationwide and spoke to a guy there who saw how upset I was and he referred to the owner Lou. I was told that maybe he can do something to help. I told him about my situation and he told me that he was going to bless me and he waived my tow fees and told me that a collision shop will fix my truck for free. I was so happy and relieved and in disbelief that this man was willing to help me and take a lost. My truck being stolen caused a big inconvenience but this company fixed my truck and had it ready within a week like it was brand new. I had a great experience with Nationwide they actually listened to my situation and did a really great deed for me. I recommend them to everyone.

Ty
Review №35

Jamal was very helpful, they wrapped my car to keep water and additional damge away, assist me all the way thru for release of my car- excellent service!

De
Review №36

Omg this the best tow company ever without them i wouldnt have my car. They gave me a good price in towed it for free they the best man.iam glad they found it n at that it was in good hands to remind u they some handsome nice looking guys n he gone get his blessings for what he do for ppl..

Sl
Review №37

My name is Tamica, Outstanding Customer ServiceI would like to thank the owner of Nationwide Recovery and the entire staff, very seldomely do you receive excellent customer service. The level of courtesy and proffesionalism given from Nationwide Recovery was truly outstanding. My nephew fled hurricane Irma, upon arriving to Detroit, his vehicle was stolen. The Vehicle was totally destroyed, the tires and the entire electrical system has to be replaced. Nationwide Recovery was kind enough to recover the vehicle and removed it from the streets of Detroit. My nephew attends Bethune Cookman University, hes a senior football athletes as well. As we all know college students rarely have savings let alone funds set aside for the unknown. The owner offered to release the vehicle and wave all fees and was also kind enough to tow the vehicle to our home. What a blessing, we are so thankful and will always remember the kindness shown towards our family. I am the wife of US Army Veteran, I would recommend all Veterans and Active Duty Service Members patronize this establishment. I totally recommend this business, if you are ever in need of a tow, please contact Nationwide Recovery.

Sa
Review №38

The real deal! Louie looked out for baby today the best in the D!

Ca
Review №39

Expected poor attitude after my phone call with them, surprised at the opposite encounter with them.

Jo
Review №40

Jamal gave Great Service, an good Rates. Due to high volume of car theft he worked with me

Ni
Review №41

Now nobody want to get their car impounded...but if i had to choose where it went it would definately be nationwide. The service was outstanding. The worker jamal went above and beyond for me frm helping with my car to making sure i wasent stranded. He was such a great guy amd he loves his company. Ill tell the bosses yess he a keeper. People like thar make a terrible ordeal a little easier to deal with. Ill say it. #nationwide #impound rocks. Dont wanna be there again but if u do get messed up...hopefully youll be bless to get your car put there cause the service is amazing

Ma
Review №42

The owner and Jamal, took care of me. I was in and out of town but they took care of my car and gave me extra time to pick it up.

Ke
Review №43

Went there nervous not knowing what to expect. They helped me with my daughter automobile. Mr.louie was very patient with me and should me what I needed to do.

De
Review №44

I was treated well by the personnel i dealt with.

Ja
Review №45

Great customer service...1 of a the cleanest tow yards in Detroit

Ka
Review №46

When my vehicle was stolen I called nationwide because I here the recover a lot of vehicles they did not have mine but when I told them where it was taken from they found it in less then 6 hoursGreat job thank u jamal

j
Review №47

Great friendly service.... the best!!

Mi
Review №48

The wreck underneath my vehicle that was stolen by dragging it! 10 thousand dollars later!

Er
Review №49

Very nice and helpful

Ar
Review №50

Excellent place

Da
Review №51

Fair.

Information
16 Photos
51 Comments
4.4 Rating
  • Address:420 Lycaste St, Detroit, MI 48214, United States
  • Phone:+1 313-822-2220
Categories
  • Towing service
Working hours
  • Monday:7am–7pm
  • Tuesday:7am–7pm
  • Wednesday:7am–7pm
  • Thursday:7am–7pm
  • Friday:7am–7pm
  • Saturday:7am–7pm
  • Sunday:7am–3pm
Similar organizations