We stayed here and it was great all besides my wife getting glass in her hand π when rubbing the top on the furniture from a past tenant Iβm assuming.We finally got the shard out the next day and heβs to get tweezers from front desk and they never sent room service after saying they were going to send them.They must have gotten busy both times we asked for them or simply forgotten or neglected our requests several times,but we had to deep clean right away after arriving to ensure our young children do not get hurtNot happy about itI never leave bad reviews so thatβs pretty bad
This is a rating based on booking and cancellation. Once you book with them, they offer no cancellation refund. I booked online and that same day about one hour later after a family meeting, we decided to cancel and was surprised to see that they still charged 50% to card. There are a lot of more options with βfree cancellationβ that you can choose from. We all have unexpected issues that sometimes call to cancel a reservation, just wished they understood that.
The room we stayed in was very nice and updated but I would never stay in a room I cant use the stairs to access. The elevators take forever and they never have had all of them working at the same time in the multiple times Ive stayed here. The beach is also very crowded. Its pretty much the only hotel in the area with 4 or 5 rows of beach chairs so its hard to get a decent view.
The Resort is nice enough. One outdoor hot tub. One outdoor pool. One indoor/outdoor pool (you can swim from outside to inside). Another pool is under construction. There is a hut to buy drinks right before you hit the sand at beach. Cafe on site near pools. Showers between beach and pools. Resort seemed clean to me. We stayed in a condo and didnβt deal with staff at the resort so canβt speak to them. The biggest issue I faced was you had to setup behind the resorts umbrellas and chairs which were six deep.
Good location but they have a policy that you are not allowed to bring your own chairs to the beach and put them in front of the chairs they rent. Consequently, they have 5 rows of chair and umbrella rentals and you are stuck behind them all where you cant enjoy the water. When we inquired about renting one of their chairs, we were told we would be on the back row because the chairs get rented as much as a month in advance.
This resort is located on the water side across from big kahunas water park. There are a lot of units make sure you get one with a view. I recommend staying higher up above the 10th floor. The views in my review are from the 20th floor. The hotel staff are nice. The grounds are well maintained. You canβt have personal Umbrellas and beach chairs near the ocean. You have to pay to rent umbrellas and chairs. There are 2 pools and 2 hot tubs. The cafe was busy and I was told the food was good. You have a wrist band to let security know you are a guest and to keep others from using the resort. There are 2 bedrooms and 1 bedroom units. The 2 bedroom units have washer and dryers the 1 bedroom doesnβt. You can call the resort directly and book a rental through them. The resort has privately owned units and rental ones. I would avoid using Rental websites. If you are using Airbnb make sure the host is not a property management company. I made that mistake it you donβt want to go through it. Avoid holiday isle property management if you can.
We are so happy we were referred here for our week long getaway.... the staff is friendly, amenities great and rooms are spotless, full of features. The condo owners at the facility always made us feel welcome and included us as if we were part of the group.We could not have asked for better and we will be back.
We stayed in mid September. The weather was perfect. Still very warm but not too humid. I took my family with 3 little kids and they all loved it here! The resort has great access right to its private beach. Our room overlooked both the beach and the main strip. The whole facility was clean, and had great amenities like multiple swimming pools, multiple outdoor showers, laundry, a gym, beach umbrella service, an outdoor bar, and multiple elevators for quick access back to your room. Very safe and close to the main strip where restaurants and shopping is located.
We had a wonderful time in this resort, the family enjoyed it...the only thing we had problems with was that in the room 1611 the bed was horrible we woke up every day with back aches....and the sofas stank like armpit they need to upgrade on this two things everything else was good and working properly and well cleaned. Thank u pelican for this awesome vacation and awesome view.
Our specific condo was great. Very clean, owner was great to work with. However, beach area super crowded during the day and they put the chairs very close together. You can only sit behind 6-8 rows of chairs if you donβt rent. They have a posting that there is a time limit on how long you can sit at the waters edge with children.
Well maintained property. Stayed in room 811. Positives: ocean front balcony and extra windows on side of room giving better visibility of the beach. On site tiki bar. Negatives: bedroom located at front of room near walkway directly across from the trash chute. Limit time to use chute from 7am-11pm. Woke us up almost every morning with trash rattling down the chute. The current pool under construction will be beautiful when completed but currently a bit of an eyesore with accumulation of trash floating in the small amount of water in the bottom of the pool.
Great vacation spot. Nice location and good beach access. They do cover access to beach with too many chairs and umbrellas though. Great rooms.
It was extremely accommodating. We ended up needing a early check in, and the manager was very understanding, and made it happen for us. The condo was extremely clean, and had absolutely no issues what so ever. We plan on returning on June.
I rented a condo through Airbnb and it wasnt up to par to all the other airbnb / condos I have stayed at. I was charged a cleaning fee but, the place wasnt clean in anyway. Bugs in condo, sand on the floor in every room and a pool right outside the balcony with trash in it.
Psycho security guard verbally assaulted me and family members because my 5 year old for not wearing a wristband by pool. Extremely hostile, disrespectful and un-professional. Following me saying βoh no you donβt, escalating the situation as I walk my scared child back to the room so that I can speak with office.
This place is beautiful and so clean. I loved staying in unit 611...right on the end and close to the stairs, not too high that I got weak kneed looking over the balcony, and a very nice and updated unit!!! Ill definitely be making this a yearly visit.
How do you write a review for a perfect condo. Nice staff. Clean. Great location. Just an all out great vacation. We stayed in room 1401 and loved our two balconies and being close to the beach.
The resort is pretty nice. The private beach access is very convenient and in addition to the pool its a great combination. The pool is often filled with kids and their families. The little tiki bar is also nice for a drink. You can also get chair and umbrella service close by.
My favorite place to stay in Destin. No roads to cross to get to the beach. They have an indoor and outdoor pool. They also have a cafe which is kind of like a convenience store in the building where you can also get coffee, baked items, etc. If you stay at The Terrace its a longer walk to the beach so keep that in mind when booking. Staff is friendly and accommodating.
We have been to Pelican for the last 5 years and ever since me and my wife had our first anniversary. I love Destin and have thought of staying at other locations but I always return to Pelican. I Like the location of the resort on the strip. Its kind of in the middle and always has alot going on. The rooms are spectacular and the views are even better. They have 2 pools and a cafe as well as an arcade. Parking is close to building and right across street from water park. Ill probably eventually stay somewhere else besides pelican but if your looking and wondering then let me say that Pelican is a great experience and Ill always have a special place for the resort in my heart. In other words its pretty dope.Get a room on 16th floor if you can. The view from here at night is amongst the best anywhere. Oh, also the water is nice and clear and gorgeous compared to other spots in the gulf.
Very nice place. Wish the beach side bar had been open.
Fantastic venue, on the beach, friendly staff, great units, especially unit 1012 and our friends were in 908 and they also said it was fantastic
Very well preserved building. Excellent location
Pretty trashy. Views were good but rooms needed updating and the space on the beach was lacking. Many other better places to stay in Destin.
We had an absolutely wonderful time my lil Granddaughter just got darker & darker every day I wish we could have stayed 2 weeks just to see how dark she would have gotten & she had just started trusting the ocean. We love the Terrences
Its an ok place. Good internet, close to a lot of places to eat and see. Sadly they cover up the entire beach in umbrellas and chairs for rent, and you cant go past a certain point to set up some chairs and towels. So, unless you wanna pay to rent those, youll have zero view of the beach while laying out or playing kids, etc.
Love it, try to come here every year!
Large spacious and right on the beach. Drawback is the assigned seats on the beach.. A very bad idea due to the small strip of beach available.
Favorite place to stay in Destin!
Very very nice place!!
Great place to stay!
Beautiful views, friendly staff
Very nice place to rent.
Nice beach front
Why did I pay so high a dollar for no fresh towels or free breakfast?
Awesome experience every time
Wonderful ocean front property
Geat
Spacious,good view,clean
Nice condo, location is great
Loved it
It is very comfortable, the guard is very friendly ... I just loved it
Excellent place
I did not like the room at all, all very old