Just got my first new car!!! Cliff Swaim went above and beyond to get the exact Forester I was dreaming of. π He made the process easy and pleasant. I was in my ideal vehicle in under a week from first contact, which is amazing considering everything thats happening with the pandemic and supply shortages. I know Mike Shaw Subaru has a great reputation, and I am so impressed that my expectations were exceeded. Thank you so much Cliff and the team at Mike Shaw! π
This was my first time buying a car and my knowledge on purchasing vehicles was mediocre. However, Jacob Her was extremely helpful and kind! I knew I was in good hands and he explained everything so simply and smoothly. Will definitely come back and ask for Jacob when purchasing another car!
I purchased two cars from Mike Shaw Subaru and both experiences were great! I was able to get the most of my trade in and get an amazing deal for a 2018 Forester. After driving around for a few weeks, I realized I needed more tech (what I was used to in my prior car). Eric Grimm helped me both times find an amazing car that suited my needs. Not only was Eric responsive and communicative, he was SUPER patient with my choosy-ness. Im happy with my purchase of my newer ;) car that is a 2020 Forester Touring. And the front desk staff is super kind and attentive!
The level of help I got at Mike Shaw was amazing. Jacob H was the salesman that attended to me and he was helpful and knowledgeable. He helped me decide what would be my best option. I will be returning here if I need a car again.
I had such a great experience! I was out of the state and put an inquiry in on a Sunday. I heard from Eric right away and he helped me put money down to hold the vehicle I wanted until I was able to come in.Eric was proactive and when I came in, he had EVERYTHING prepared for me! Including a test drive, I was in and out in 1 hour and 15 minutes! Everyone was honest and upfront, I in no way felt I was being swindled or tricked. I had an amazing experience and would recommend this dealership to anyone I know.
I shopped around for quite a while looking for a rather hard to find Outback Wilderness. Eric Grimm not only located one in a reasonable time frame, but got me the best pricing as well. Financing was quick and easy. No joke - in and out in an hour. They probably could have done it quicker if they werent so busy. Id definitely come back.
Update your website we all know cars are in demand. When your website said itβs in stock Iβll filled the paper work out was approved and I took a credit hit to my score. I got an email from the sales person said it sold as soon as it came in. Awesome no problem but be a responsible business and update your website with vehicles that you sold.
I was a first time buyer at Subaru and the salesman Jacob Her made me feel very comfortable. He was very knowledgeable, attentive, and helpful during my purchase. Would highly recommend Mike Shaw Subaru and Jacob Her as your salesman.
I had the best experience at Mike Shaw Subaru! I worked with both Keith and Tommy, and they made this process incredibly easy, with zero pressure. I found the perfect car for me, and I cannot thank them enough!
Wally, my Service Advisor, know how to deal with customers like me. He is very professional and answered my questions such that I can understand the answers.Bought my Subaru/Subby here in 2018 and one of the things I like about the dealership is that they email me specials, here n there.Today, I came in for a $49.95 ($69.95) Synthetic Oil n Filter change, which included a tire rotation... now try topping that anywhere!!!
I reached out to numerous dealerships in my search for a car, and Im so glad I ended up working with Eric Grimm at Mike Shaw Subaru. Not only did he communicate kindly and efficiently during the days leading up to my purchase and finding me a car that was the right fit, but he has been helpful navigating any issues afterwards as well. Hearing about Erics firsthand experience with Subarus was also so reassuring as I prepared myself for such a big purchase. I ended up in my dream car, a Subaru Crosstrek, and cant wait to see what adventures it has in store for me.
Just helped my mom buy her first ever Subaru and she loves it! Major thanks to Keith Traczynski for helping her with finding this Impreza! Keith was highly patient and overall very helpful and knowledgeable. Keith has such a big heart for his customers and even took his time to pray over the car and my family! He didnβt have to do that but that showed how much he loves the Lord and how much he cares about his clients! I will definitely be coming back myself to buy another Subaru from this specific dealer! Much appreciated Keith! Keep up the phenomenal high quality customer service! A++ βGod is good!β
Worked with Jacob Her! He was a great salesman and answered all of my question and needs. I will definitely come back to purchase from him in the future.
I recently worked with Eric Grimm at Mike Shaw Subaru when my husband and I needed to get a new car. Our schedule is always a little hectic, and we had a camping trip coming up, so the times we could come in to test drive were tight! Eric was SO gracious and helpful. We sent him a list of vehicles and he had them pulled up to the front so we could just jump in and test drive them without having to wait. He was also very honest, which we appreciated. We ended up leaving with our very first Subaru and were very pleased. A huge thanks to Eric and the team at this dealership! If youre in need of a good vehicle and want to work with good people, Id shop here.
Definitely happy with the experience at Mike Shaw Subaru with Alex Comar, Internet Sales Manager. This is my third Subaru purchased with Alex and he as always is exceptional with timely responses and great customer service. He definitely made the process flawless and makes the purchasing hassle free. Thanks again Alex Comar for making me appreciate being a Subaru customer.
Of all the things Ive done in a worldwide, history-altering pandemic, purchasing a vehicle from Mike Shaw Subaru may have been the easiest, and I am not one for over exaggeration. My wife and I woke up in the morning with no plans to purchase a vehicle. On the advice of a dear friend, we navigated the Mike Shaw website with ease, and found a car we both loved. Within 15 minutes we had completed all necessary paperwork online, with no pressure from a salesman, and had been approved with a great rate and a monthly payment we were comfortable with. We were contacted by the friendly and personable Christian who delivered our new car to our house, with a smile and professionalism that wowed us. We signed some paperwork within the comfort of our home, and that was it. Christian congratulated us and we were the owners of an awesome new car. 10/10 we recommend Mike Shaw to all of our family and friends and complete strangers. If you should be so lucky as to cross paths with Christian, please tell him Mike and Laura say hi.
I went in to chat about breaking a lease and possibly a new vehicle not anticipating buying immediately. Not only did I buy right away but they did everything they could to get me a great deal and made it so pleasant and easy! My salesman,Tommy Lee was friendly, helpful, patient and just awesome!I hope to keep this car a long time but Ill definitely send people their way and when it comes time again I will definitely do back! I have had many, many cars but this was by far the best buying experience Ive had.
Had a great time with Jacob Her! Super helpful guy super friendly, made things really understandable and all around great guy.
Had a great experience looking for and beginning to complete the purchase process. I worked with Jacob Her, very fortunate to have him reach out and offer his help. He explained everything very carefully and thoroughly. It sometimes takes me sometime for information to be processed and I need to ask multiple times to clarify and absorb the information (its a processing thing, personally) but he patiently explained and made sure I had every question answered even if I asked the same one! This usually makes me feel bad, but I didnt even begin to feel so because Jacob was very kind and patient about it! The process from test driving, communication between when we needed the car and even mentioning I am a veteran and getting to know each other was a breeze. I highly recommend asking for Jacob when you come to Mike Shaw, hell help you through entire process and youll feel youre on the same level. Thanks Jacob for helping us through the process and Im looking forward to finishing up! βββββ
I recently purchased a 2020 certified used Subaru Impreza Premium at Mike Shaw. Keith assisted me in the process and did a stellar job helping me in finding the just right vehicle for my needs. It was an easy process without the headaches that are sometimes associated with shopping for a new car. Keith is professional, knowledgeable and goes the extra mile to make sure you find a quality vehicle at a reasonable price. Mike Shaw has a great selection of new and used vehicles to choose from. I am highly satisfied with the experience I had and love my new Subaru!
Cliff has helped us numerous times getting into new cars. The entire Mike Shaw dealership has been friendly and helpful. I recommend for anyone wanting a Subaru to go visit them. Definitely a 10 in my book
Had a great experience working with Hutch. He was very helpful, answered all my questions and went over all the features in my new 2021 Ascent. I would definitely recommend him to anyone interested in buying a car.
Cliff Swaim helped me purchase my first Subaru! Extremely helpful, extremely polite and super dedicated. If I had millions of dollars Iβd buy 1000 subarus from Cliff! :)
Words cannot describe how wonderful my experience with Cliff at Mike Shaw Subaru was. Cliff went above and beyond to help me from the start and made the entire process of buying a new car during these times absolutely painless. He knows what hes doing, hes patient, and very genuine. Ill be recommending Mike Shaw Subaru and Cliff to others for years to come.
Professional without feeling stuffy. This is our second car weβve leased through Mike Shaw Subaru. Cliff is awesome! He had everything ready for us when we arrived at the dealership to speed the delivery process. He also made sure he answered all our questions and followed up to make sure weβre happy customers. We will definitely recommend Cliff and Mike Shaw to all our friends!
I had a wonderful experience shopping for a car at Mike Shaw. Jacob Her did an amazing job at assisting me. He answer all my questions and provided me with the best options for my pricing range. He is very knowledgeable and friendly.
Drove to the service shop with no appointment. I didnβt have a metric socket to loosen bolts needed to replace my brake light bulbs. I had purchased my own bulbs which I had with me. Kathy told me to drive on in and asked Russel to help. Within 5 minutes, they had removed and replaced both bulbs at no charge. It reminded me of the good old days when they rushed out to help fill your gas tank, check your oil and wash your windshield. Always EXCELLENT customer service here. Thank you Kathy and Russel!
Had a nice time inquiring about various models (wrx, sti, brz). Staff was helpful and patient. Thanks to Jacob Her for taking his time to talk to me and answering all my questions! Would definitely recommend this dealership to my friends.
Cliff at Mike Shaw was great! I spoke with many dealers in different states looking for my vehicle and needed it by a certain time. Cliff was the first salesman I spoke to who offered to look at new vehicles coming in and drive one over. He was very kind and communicative and I hope everyone has a similar experience when buying their vehicle :)
Robert Oja made the whole experience of buying a car easy and enjoyable! I would highly recommend talking with him if you have the chance. He made sure to explain everything from detail in the paperwork and take the time to go through every part of of the 2021 Subaru Forester I purchased.P.s. he got some good jokes as well
Our salesman Keith Traczynski was amazing! His knowledge of the Outback, Subaru in general and all of the electronic goodies in the car was impressive and what sold me on my first Subaru. He is outgoing and pleasant and even prayed for us right before we left the parking lot for our safety. Never had that from a dealership before and very much appreciated. We will use Mike Shaw Subaru for all our service needs. Thank you Keith!
Super helpful staff, but maybe a bit too helpful? I dont think they realize that some people go to dealers purely out of research. Talk. About. Pressure. It almost makes me not want to return to ANY dealer, ever. Was my 12 times I said I am not interested in buying today not enough? Maybe Ill get it tattooed on my forehead next time. I get you need to make sales and hit a quota, but you make the experience terrible. You know the car dealer Dad from the movie, Matilda? Stingy, pressuring, uncomfortable. Stereotypical, sadly. Anyways, if you go there to buy a car ~ awesome, theyll do anything to sell. If you go there as a first time buyer? or just out of curiosity? Prepare to have your car keys confiscated until you decide to buy. Sickening.
I definitely recommend using Mike Shaw Subaru! The whole process was easy and simple. Austin never pressured us into anything and made sure to find us a car within our price range as well as answering every question we had. Major thanks to him for getting me into my newer car quickly and for being so friendly!
Let me start by saying I had completely given up on the car buying experience. I was ready to settle with a buy here pay here place. My credit is not the best, and it took a lot of hard hits from search for a vehicle. Then Christian at Mike Shaw Subaru went to work for me. When I went in I was greeted by a nice front desk receptionist. She could tell I was nervous, and she made me feel better with her positive vibe. Christian was very polite and attentive. Everything I ask for Mike Shaw was able to provide. They sold me a used car, but it had low miles basically a brand new car. All incandescent say is they now have a life long customer. I appreciate Mike Shaw Subaru for digging deep for me. You truly helped me and my family. I can drive with some dignity, especially knowing the reason for me shopping for a new car. My car was stolen 3 weeks prior. Mike Shaw and Christian made my feelings of being violated to feelings of dignity and pride. Thank you guys so very much!
Jamie was awesome very easy going and help my aunt get the perfect vehicle
Griff helped my grandparents buy their 2022 Outback and highly recommend his service! He was en excellent salesman and made the process smooth! Great thanks for all his help!
Me and my fiancee went in looking for a WRX we were helped by Hutch, he was very attentive, also very patient. he was able to get us into a vehicle the same day. He was great overall and very professional. I will definitely shop here again, and also highly recommend Mike Shaw Subaru to all my friends and family. I enjoyed the experience and the helpfulness with getting us in to the car we wanted. Hutch was great and if you are looking to get a new car ask for Hutch he is extremely knowledgeable.
I came in with a Subaru sports car that my son had bought, then decided he didnt want. I had already been to several dealers and been offered a price significantly below the value of the car. Mike Shaw was the only dealer willing to offer a fair price and help me get into a different car. I really appreciated all of their willingness to work with me. The salesperson I worked with was terrific, friendly and supportive, and he even came to my house and picked up the sports car.
Griffin did a great job helping me find a car that will work for me! The used cars I went to look at were no longer available/in good condition when I arrived. But Griffin helped me find a different car that will fit my needs and is in great condition. Great customer service!
Eric was a down to earth, extremely friendly and helpful. I trusted Eric more so than any of the other people I talked to in my car search. He was efficient over text and won my business by selling me what I wanted and making the process painless. He called me at the right times through the process while still giving me space during the day to do my day job. Because of him I was able to wrap up my car search in two days. I thought it would take weeks.
3rd car from here and every experience has been great. Eric was awesome and very responsive. Will definitely be back when our current lease is up!
My daughter bought a car at Mike Shaw Subaru and I cant say enough positive things about the whole experience. The salesman Cliff Swaim helped us through the whole process. He was patient, helpful, responsive on return calls and providing accurate information on pricing and car details. Cant say enough. 5 stars easily. Will be recommending them to others. Thanks much, Cliff!!!
The service department did not tell me they were driving my vehicle a mile off of the property to a different location for service. SoA already has their eyes on my vehicle and will provide that feedback to the rep Iβm in contact with.Update: Itβs been sitting in the parking lot of a hardware store for an hour now.Update: Vehicle returned with the front window down. Dusty inside.Havenβt tested the Eyesight recalibration yet.Seems like dealerships do not care about customer vehicles in Colorado. Some people like to keep their vehicles nice inside, you know?
We had a great experience when purchasing our new Forester! After a test drive we informed Cliff that we wanted the car and that we had limited time at the dealership. He then worked very quickly to get our deal together which was greatly appreciated. Everyone that we encountered at the dealership was straight to the point (didnt try to upsell us on a bunch of things) and professional. Loved the fact that Cliff ensured everything was set up in our vehicle (phone, etc) prior to leaving the lot and went over some of the options and settings to get us started. He even sent some links in an email later that night!
I leased my car from Mike Shaw Subaru 4 years ago and it was time to turn it back in. Suffering financially due to COVID, I was uncertain how I was going to handle term fees and/or buy-out. Either way I was looking at a large out-of-pocket expense. Cliff, looking out for my best interest, offered to purchase the car back leaving me with ZERO out-of-pocket expense. Cliff - thank you for taking such good care of me! Im so grateful and you have a loyal client for life!!
Bought an awesome car from these guys. Austin was great to work with. Great attitude, efficient and professional. Paperwork was easy and hassle free. I would definitely recommend this dealership to others.
Best people along with great customer service. Willie and Keith went above and beyond to find me the car fresheners I was looking for. Car runs better after service too!
Excellent experience with Cliff Swaim. He was very responsive and helpful throughout the whole process. Overall this is the best car dealership Iβve ever worked with. I recognized a lot of the same faces from three years ago, and thatβs a sign that they treat their employees well. Highly recommended
Great service! Russell did a great job with my car and everything was done the same day even though there was a lot to be done. I also like the new way they let you know about additional services needed where you can accept or deny them, all done on my phone while waiting for the car. Great company!
My experience was awesome! I was hesitant due to an experience I had two years ago at this location. I was greeted by an employee that had a welcoming attitude, then Dan Burk took great care of me. I had my two Boxer dogs there and all the employees were greating me with treats and smiles. In the end they made sure to give me a great price on my service. I will definitely be back, the service is great here.
I thought these guys were great. I was looking for a truck and could have easily gone down the road to Omeara but I have purchased from them and never will again. Eric was the sales guy and adapted to my needs as I had my son sleeping in my vehicle, he came out to me, allowed me to take all the time I needed on the test drive and made the paperwork easy. Im use to dealers being extremely pushy and fight on the cost, that was not the scenario here. They also paid top dollar for my trade in.
Thoroughly enjoyed our time with Eric. We felt welcomed and relaxed. There was no pressure and he helped ease the process as this was my husbands first time leasing a new vehicle. Outstanding service in Sales and Finance. It was much easier than we anticipated!
This is an updated review #2.I must say Mike Shaw Subaru takes care of their customers!After an issue with a pre-owned Subaru, I couldnt be happier. The issue was addressed after a couple phone calls in a very quick manner. Im very happy with the way they handle customer support. Russell and Danny are great people to deal with in the service department and Mike Patrick is the man when problems arise.Thank you Mike Shaw Subaru, I will be a returning customer and will highly recommend your dealership!From a very satisfied customer.
I really appreciate Randon Givens for giving me a reach out when I had some miscommunications about my broken windshield.
Doesnt deserve any form of recognition this place was horrible from the get go. Highly recommend never going here for maintenance of any kind. Worst dealership service Ive ever experienced. Arrogant staff, horrible service, they will order the wrong parts then over charge you and only give you half your money back. Pathetic for Subaru.
Although I ultimately did not purchase a car from this dealership, I was extremely pleased by my experience with Mike Shaw Subaru.When I discovered they were carrying the exact car that I wanted in their used car inventory, I called and was lucky enough to get to work with Hutch. What a consummate professional. From the get-go he was friendly, patient, and never pushy or aggressive. He was happy to let me take the vehicle on a test drive by myself (a HUGE thing to me) and even let me take the car to a competing dealership when I told him I was going to compare against a similar model. Ive never heard of this and was so impressed. So much so that I immediately didnt want to purchase from the other dealership!I ended up being very torn about the decision to buy and yet Hutch never showed any irritation or impatient with me. He allowed me to take the car on several drives, and was patient with me coming multiple days to see it. He was always eager to answer any of my questions, listened honestly to my concerns, and was just an overall great salesperson.If it could take him with me to all other dealerships I would!Otherwise I was never badgered by pushy sales managers and their staff was upfront about the whole process.If the car was perfect for me, Id be an extremely happy customer had I purchased.If youre looking for a car here, ask for Hutch and youll love your experience too.Thanks Mike Shaw and Hutch, Ill look at your inventory first when looking to buy in the future ππ
Keith made the whole process of purchasing a new Crosstrek seamless and painless. The financing was discussed prior to meeting the finance department and each additional add on or package was explained in depth. I would definitely purchase another vehicle from Mike Shaw Subaru.
I had spent 1 month shopping for the perfect car after my hit and run. I decided to take the next step by emailing the dealership and Eric Grimm from Mike Shaw immediately contacted me the next day. He helped me tremendously during the purchase. We sat down and discussed what was best for my financial situation but I was adamant on a brand new crosstrek. He insisted that I do wait to test the vehicle but my decision was already final. But I think he knew that I meant business and we immediately got to work.He had been so kind in making sure the decision was the best decision for me. He helped me reserved the vehicle as it was en route. He kept me updated constantly and even helped me start the purchase process when the vehicle arrived. The minute I parked and saw my beautiful crosstrek on the lot I knew instantly that it was meant to be. The custom service Eric provided was amazing and I wouldnβt have had it any other way. I am forever grateful.
I was very pleased with the service I received. I was especially impressed with Danny the Service Manager. He was professional, quick to respond, positive and knowledgeable. I would rate Danny in the top 3 Service Managers Iβve dealt with in my 43 years of driving. The thing that kept me from giving a perfect rating was the cost, which I found high for the work done.
Caveat: if things worked out how they did at my second trip to Mike Shaw Subaru, this would be a five star review. The first car didnβt work out, but my experience with Austin during the second go-round really made up for it. He in particular deserves the 5 stars. Mike Shaw has professional team that will try to make things right when something goes wrong on their end, which is why I came back to purchase from them again after moving out of state.
I walked out yesterday with the perfect car but it could not have been done without Christian, who was super patient and really made me feel that I was priority! He made it all about me and never made me feel pushed. If you are coming to the Thornton Mike Shaw make sure you are looking for Christian!
Eric was wonderful! Very smooth experience, he was kind, helpful and not pushy at all. They gave me a good price on my trade in and the financing was super fast!
Jamie helped us find the perfect fit for us. She was super nice and accommodating. Couldnβt ask for a better car buying experience.
Customer Service is phenomenal! Tim in the service department was very courteous and returned my call right away, as well as accommodating my vehicle last minute.Just wonderful!
Griffin Hammell was a great sales advisor. He was attentive, effective communicator, knowledgeable, and overall I felt comfortable working with him. We connected from the start and he listened to what was most important to me. I appreciated Griff.Thank you, Griff.
My experience was exceeded expectations! They were super detailed with me and went over every service they were performing on my car several times. I really enjoy the vehicle inspection report they text to me for me to review their recommended services. Ill absolutely bring my business back to mike shaw.
Great service. I have always gone with the dealership and had truly great service. They let you know whats going on and how long your service will take and make sure they answer any questions. I would never go anywhere else. I would recommend them to anyone looking for a dealership from purchase to service.
Iβve a 2018 Crosstrek, my second one. The service for both has been managed by Mike Shaw and Kathy Nerka, service consultant. My wonderful car is at 30,000 miles and needed the first expensive replacements Iβd encountered. Kathy clearly explained my options along the way, and I trusted her. While waiting during the service analysis and work, sales associate Jamie was most helpful in engaging my questions, providing information, and keeping me connected during the back-and-forth.Iβm blessed with the Subaru assurance as I go forth on additional Subaru adventures. :)Thank you Subaru, Mike Shaw, and Kathy.~Jane
Wally was very helpful and informative. He explained about how the inspection worked and told me he would text with recommendations and how to approve of extra charges. Everything went to plan and my car was done on time. Having it washed was a very pleasant surprise. Being handicapped it is very hard for me to wash it by my self!
Jamie was great help my mom get into a great vehicle
My son recently got out of the Marines and made the mistake of purchasing a used Subaru from Mike Shaw Subaru. My son had to take it back after the purchase because it was overheating. The car had a blown headgasket and the dealership said he had to pay for the repairs. A deal was worked out that my son would pay half the cost. The repair was supposedly done, but the car overheated soon after he picked it up. He and my son in law opened the hood to find coolant everywhere and missing bolts and hardware. Apparently the mechanics are as incapable as their predatory sales department. The service manager said the salesman knew the car had a bad head gasket before the sale. So know thereβs back and forth between those departments instead of just fixing the car right. Donβt buy a car here.
Keith did a great job of talking through the cost of the vehicle and helping me make the right choice. I was very anxious with buying my first new car and he helped a great deal. Thank you, I love my new Subaru!
Keith Traczynski did a phenomenal job. Very knowledgeable and helpful made the entire process a breeze. Definitely would recommend him to anyone interested in purchasing a vehicle
Awesome experience coming here to purchase a car. Hutch was a great sales person, very positive energy and just a great experience in general.
I would absolutely recommend Mike Shaw Subaru to friends and family,Keith Traczynski helped me and I give him a 10 out of 10 for customer service. He really made me feel like family and incredibly welcome.I have had poor car experiences in the past. I felt a bit hesitant starting the car buying process but Keith put me at ease. He showed me multiple models explaining the perks of each vehicle. I felt extremely confident leaving the lot in my new Subaru!Keith has even gone the extra mile answering my questions days after I purchased the car. I thank you for such a positive experience.I actually am looking forward to coming back and getting my oiled changed or tires rotated! Keith and Mike Shaw Subaru are first class and I would highly recommend to anyone buying a vehicle.
Jacob Her was very pleasant to work with. :)
My sales rep Cliff Swaim, was very helpful! I am a first-time car buyer and he not only showed immense patience, but was also engaging and willing to answer any and all of my questions- I had a lot of them. He was always responsive, and helped me to find a car that I was not only excited about getting, but that fit within my budget. Great experience and I highly recommend Cliff, if youβre looking for a salesperson who has patience, is honest, and willing to work hard to help you find something youβre going to be excited about!
Austin is amazing! He made car buying actually enjoyable! He was very knowledgeable and extremely helpful throughout the entire process. He even brought my cousin and I snacks while we were waiting! Drove away in my new car as a happy customer! :)
Keith Traczynski made my recent shopping experience both easy and a pleasure. He was very thorough and knowledgable about the vehicle and its features, and took the time to answer any questions that I had. I highly recommend his and this dealerships services. Thank you, Keith!
Eric did a great job at handling things with our new car. He was easy to work with and helped us get to a price point that we were comfortable with. He also made the paperwork process quick and hassle-free.
Went in to have regular maintenance and to take care of a recall. Employee who helped me was very courteous and professional. I waited at the dealership why the work was done. Enjoyed free coffee while I waited. Used the restroom, very clean and well stocked with soap and paper towels.
Everyone in the service department was very friendly and helpful (as always), and I was lucky enough to get in for service on short notice. The service team went above and beyond too; I was having trouble with a license plate frame that I needed attached after replacing some recently stolen plates; they fixed me up. Love these folks!
Alex Comar helped us out in picking the perfect car to fit my needs. Very friendly and knowledgeable and made the process painless!
I had a great experience at Mike Shaw!! I bought a 2021 forester sport and absolutely love it! I need a car to get me though the snow in winter. Not only does it do that but it has so many other amazing features. I worked with Keith Traczynski and Josh Anderson. They were extremely helpful, knowledgeable, and supportive!
My mother and I worked with Ricky. With all his hard work we were able to get a vehicle. Thank you!!
Recently purchased a 2021 STI and had the pleasure to work with Cliff! I cannot thank him enough for how thorough and professional he was about everything and also how he went above and beyond the expectations I had set! Thank you Cliff! Definitely will be referring friends here!
Everyone here at Mike Shaw Subaru was super helpful, especially Alex C. His knowledge of Subarus helped us make an informed decision on the perfect car. Not to mention the whole process was simple and didnt take long at all. I would recommend for you to go down and see them before you make a decision, it might change your mind
My husband and I went in this past weekend to kind of just look around and see if there was a car that interested us. Alex approached us, dropped everything he was doing and proceeded to help us go out and check out my now car ! Keep in mind this is my first car purchase so I myself didnβt know much, Alex Comar was patient, friendly and overall beyond helpful to both my husband and I. He made sure ALL of our questions were answered, he made sure to see our point of view and treated us with the up most respect! He made us feel like our opinion truly mattered! If you go here make sure to ask for Alex Comar it was such a smooth process for us and Iβm sure itβll be a smooth process for who ever goes with him! From both my husband and I, Thank you so much Alex !
Second car I have purchased from Mike Shaw Subaru and Shane Monahan. I found the car in their online inventory-it was in transit. The car had the features I wanted and the right color. Shane notified me when the vehicle arrived. Shane accompanied me on the test drive and demonstrated some of the features such as the hill descent control. He answered all of my questions. I was satisfied with the transaction. Felt no pressure. Love my new car!
It is a crazy time to be buying a new car, but the team at Mike Shaw Subaru was helpful, patient and most importantly, sincere. I recommend Alex in sales to anyone who is looking for a Subaru!
I had a great experience buying a Forester with Hutch. He was very friendly and laid back, but also highly knowledgeable on the vehicle and the buying process. Definitely would recommend Mike Shaw Subaru to friends.
At first the staff was friendly. Once the sale was done no one was helpful. I called several times about an issue with my new Subaru and not one call back. I bought my second Subaru here and had a fantastic experience, this time for my 3rd Subaru I cant say I recommend them. I stand by Subaru but this dealership has become awful.
Eric G at Mike Shaw Subaru was great to work with and helped me get the car I wanted in a very timely manner. I spoke with multiple car dealerships and decided to shop here since I found most of the other care salesmen were hard to work with and gave me a lot of smoke & mirrors. Eric was very helpful and got me exactly what I wanted without any additional struggles.
I had a great experience working with Eric Grimm - not only was the process clear and straightforward but Eric has gone above and beyond with a handful of follow up questions that I have. If youβre shopping for a Subaru do yourself a favor - give Mike Shaw and ask for Eric - you wonβt be disappointed
Austin made it super easy purchasing a new car here. Was very helpful and professional the whole time.
I had the pleasure of working with Cliff Swaim when purchasing my car from Mike Shaw Subaru. Cliff listened to my needs, budget, and priorities and presented several options which all fit within my parameters. In the end, I brought my dream car home within my budget and could not be happier. I will go back to Cliff the next time I buy a car and will tell everyone to do the same.Thanks Cliff!