I been coming to this salon for over a year and Nina always makes me feel comfortable. She frequently ask or has her employees ask if everything is okay or if we need anything. The staff always goes above and beyond to get to know the clients. I always come and get the basic gel manicure or sometimes Ill mix it up with dip but they always do as I ask and if I dont like it (I let them know during the process and they will correct it)! Never have any issues with getting what I ask for! Always ask for Niña,Ben, Jen, or Ann! Theres also another gentleman I believe his name is Eric very nice and funny! They do a great job!
Truly disappointed in the lack of customer service in this establishment. I used to come here frequently in college and even went I left college I would drive half an hour just to come here and get my nails done. On the left is what I asked for which they said they could do on the right is what they did and I paid $90 for. My only fault is actually paying for the nails when I didn’t get what I requested. I just had the common decency to remain calm when I was furious. As a business owner look at this and tell me you would be satisfied if someone did your nails as awful as this. All I wanted was my $90 back. It’s extremely unfair.
Nina is the absolute best! No matter what idea I bring in to her she always goes above and beyond and puts her own twist on it. Everyone there is so friendly. Place is always clean and well kept. I’ve tried other places in Denton and this is by far the best. I’m very picky about my nails and Nina always has them perfect when I leave. Go see Nina!
I went to this nail salon on Friday to get a dip manicure. I asked for french tips and the nail tech was not able to complete a simple set. He had to file my nail shorter in length and I had to wait longer for him to fix them. My nails started to fall off on Monday, so they only lasted 3 days. Poor quality of work.
My first time I went here was fantastic! Nina did my nails. But the second time..i dont know who did my nails, but they were super rough and ended up cutting me! But the nails were good. BUT they Made my nails chunky, damaged my nails. Overall kinda nice, kinda rough. They also made my cuticles bleed the next day cause of the oil they used! Dont know if Ill ever come back.
Very friendly, clean and very welcoming. Positive environment and they really do a great job.I will be back.
They did such a terrible job. I thought at first they looked JUST like the picture I showed them but the minute I got I home, I looked at my nails and they were already chipped. I got them done Friday afternoon... it’s Monday ... I’ve never ever had such a bad experience at a nail salon. Not ONCE. never going back. Oh, and they scrambled to find someone who could do my nails. I literally had 2 people back and forth the whole time. Should’ve known to stop right there 💀💀If I could post a picture I totally would.. not sure why it’s not letting me.
I’ve been to many other places around the DFW and no other place compares to pronails! Unbeatable prices and outstanding nail work. I’m always happy and get so many compliments when i get my nails done with them. My long nail set lasts over the 2 week fill.
Jack was amazing! He is so nice and full of joy! He makes sure you get exactly what you want. He did amazing on my nails and I WILL be coming back! super cheap prices too! I love this salon!
Friendliest Most Respectful people Ive ever met in a Salon! If you are handicapped as I am the young man at the front desk will ask you to wait while he personally assist you big game changer for me! Theres a man there with glasses did my pedicure, I suffer with a medical condition in my left leg it stays swollen and hurts a lot he massaged my legs so very softly and gently with warm oils and lotions he was very professional and gentle ! This is by far the best nail salon ever! Two thumbs up ! Ten Stars!
I have got my nails and pedicures here for many many years. Everyone is so friendly. It’s always clean and everyone is professional. Nina is the best. I will never go anywhere else!!!!
Sadly, something went wrong because after I removed my light, pastel pink nail polish, my finger nails were bright magenta. No gel or fake nails...just standard nail polish. I’ve tried soaking them and scrubbing with no resolution. After at least 15 years of getting my nails done, I can safely say this was a first.
I love coming to Pro Nails and Spa. I call ahead for an appointment with Nina and she does a great job! Very professional. They remodeled the shop and its beautiful and clean. Her support staff is amazing for times I dont have time to make an appointment. She is very attentive to what is going on in the shop and works very hard to make sure her customers are happy. I have been coming here for many years and this is where I will stay!
I got referred by 2 of my coworkers to see Nina. I can honestly say she is the nicest nail tech I have meet. Thank you so much for ur great service Nina u have gained another customer.
Pro Nails is a great salon. I get good service with talented nail techs for both manicures and pedicures.
Staff is so friendly everytime I come in. I always leave w my nails looking 10 times better than I imagined. Nina takes her time and helps me put my ideas together w a little bit of her own touches too. I’ve only had this set for a day and already gotten a ton of compliments on them. Always great quality work, I definitely recommend.
Mrs. Nina was very nice and did such an amazing job on my nails. I love them. Highly recommend going here to get nails and pedicures done
I been going to Pro nails 10 plus years and I have always had a good experience. Nina is wonderful person. She always does a good job on my nails. And I Get my toes done to and they do a good job on them to toe. I have a standing appointment every other Saturday but sometimes I have to change it and they are ok with that. Wouldn’t go anywhere else.
Thank you for the Awesome Job! Excellent service at a great price. Absolutely loved my pedicure....sooooo relaxing! My fingernails look great! Thank you😁
I have been going to Pro Nails for 5+ years and have never been disappointed! They are friendly and always make sure I am happy with my nails. Nina does a excellent job and is always helpful. I would highly recommend this place.
The shop looks great! Its always clean and I am always greeted as I come through the door.Nina is my nail tech and she does an amazing job... every time!! She genuinely cares about her clients and wants to make sure they leave happy. She is one of the most positive people that I have ever met, always smiling and laughing.As the manager of Pro Nails, she makes sure that things run smoothly.Thanks for always being awesome Nina 😘
Everything at this location is amazing. I come here multiple times a month and every time I leave I’m absolutely satisfied.
I love this place. Nail techs are very friendly and they do amazing job.Thank you
I love this place Nina is the best I always love my nail sets best service ever! Highly recommended 🙂
Nina was so sweet and very talkative and she did. An amazing job on my nails !! 100% recommend
Love Nina, been coming here for 3 years have never been disappointed! Great quality, not over priced, they make sure you are comfortable and that you get the best value! Love the staff at pro nails!
Best nail place in Denton . Great work and awesome customer service they can do it all . Recommend 100%
Good experience!! Very clean, which is a must in nail salons.
Got matte stiletto Nexgen dip nails done. I forgot to get my nail techs name, but he was the only guy working on nails when I came in. He did an amazing job. His process was much more in-depth and meticulous than my previous nail tech at a different location, which in turn made my nails look much more natural despite having nail extension tips. He make sure the nails were just like I wanted all throughout the process, and if there was anything I saw, he would kindly fix it. We had a nice conversation throughout my visit as well.They also have a student discount!
Everyone in this salon is highly skilled and professional except for one middle-aged lady that works there. She knew she was doing my nails wrong but kept going,I did not say anything Bc I chose to trust the process but you could literally see the fake nail in the middle of my real nail really clearly. And to make it worse she kept laughing at me while I was trying to talk to my sister about something that had been stressing me out,and all she did was laugh and look at her other coworker trying to get her to also laugh but I could tell that her coworker was thinking she was being immature. I came out of the salon very mad over this whole thing,I don’t think it was worth the 40 bucks I spent and the nails I got done are already breaking and chipping. A waste of my money and that lady was highly immature and doesn’t deserve a job there if she’s going to be straight up laughing at her costumers and doing a bad job without caring.
I will never go to another nail salon! I come in with an idea and Nina amazes me how she takes it to a beautiful masterpiece. I also come in with no idea and ask her to just create! Always amazes me. Finally talked to my husband into getting pedicures with me. He now loves getting them. The staff is sweet! I look forward to getting a small escape from home.
They are amazing very respectful, professional and they treat you like your part of there family. Prices are amazing and affordable. I highly recommend them to friends and family.
Great pedis, make sure you get the deluxe for more enjoyment. I love this place, everyone is so friendly.
Great price great service! Won’t go anywhere else.
They did an awesome job. I love my nails ! The staff was very nice and professional and their service was not rushed. I will definitely be back !
Love the service here. I got an appt tomorrow. I cant wait for some me time!
I love this salon! I’ve been coming for years, ever since I started college. Each tech cares about your comfort and makes sure you love your nails before you leave. I always leave happy!!
I have been coming here for 4 years. Ne is fantastic and makes me feel right at home ever time I get a mani/pedi. A great place to relax and get pampered!
They have the friendliest staff. I took my grand daughter and they treated her like a princess.
Super friendly service! excellent work !!
First time getting my nails with NINA she is awesome, let’s you take your time and helps if you have trouble deciding on what you get . Love the service and the work she does . Will be going back.
Amazing nail salon. They’re following CDC and county guidelines for COVID and are mindful of making the public feel safe! The experience I had here today made this my new regular salon. Highly recommend :)
Everyone is very friendly. Ann is great!
I took my wife here and love this place, she got her nails done and pedicure. The owner is nice and full of energy great work. Thanks, we will be back again.
My go to salon!!! I always come in with pictures/ideas and leave with something even better. Love these people!!
I love coming here to get my nails and eyebrows done. It is so clean and the staff are so friendly. I only come here for my eyebrows to be waxed because they always do such a great job!
Nina at pro nails is the best . I have been going there for over 5 years or more . Never had a problem I got treated with kindness and respect . I recommend all my friends to go there and always will. They are top notch. And I love them.
I absolutely love this place so friendly and there was a lady named Nina that was sweet!!! I will definitely be coming back
Absolutely the worst salon I’ve ever been to I got a manicure done and the entire time the person working on me was rushing she cut my hands several times where they started to bleed and it is currently the same day and my nails are completely ruined they are all mushed around the edges. And currently my nails are still mushy after five hours
Favorite place to get my face waxed! Very clean and sanitary from what I can see. The ladies are so good at shaping and cleaning up a brow. I have a very prominent shape so it is very easy to wax my eyebrows but I brought in a friend with no eyebrow shape because she has never been waxed and they SLAYED her eyebrows. Love it so much! Very responsibly priced as well!
Favorite place to get my nails done. Definitely recording recommend Alex for any custom designs youre looking for.
Love Nina and Jack.... Jack has me falling asleep with the massage... Nina had my eyebrows and hands looking beautiful... felt like a princess for the day
The whole time I felt like she was racing to finish my feet and now my toes are cut up and I asked her not to remove my ingrowns and she cut them anyways. Wore her mask on her chin THE ENTIRE time and charged me 5 bucks just to get the dead skin off my feet... save your money go somewhere else
Hands down Jack is the best!!! Everyone else is pretty good as well, don’t get me wrong. But I gotta say I love love jacks work and he is also very pleasant to talk to and work with, he’s a very nice and funny person not to mention very artistic and very passionate about his work, I highly recommend him to any new walk ins 👌🏼😊
Normally I just get a pedicure and the pedicures are always fine. But on my birthday I decided to get my finger nails done with the dip powder. The gentleman that did my nails was nice enough but he was really rough and worked quick like he was in a rush. He cut my fingers several times where blood was drawn. It was a painful experience. After he was done he didnt clean around my cuticles so it looked messy, nail polish and clear coat caked around. I had to ask multiple times for them to clean up around my nails while they tried to get out of it by telling me it would come off when I washed my hands (which of course it didnt) Sad to say I wont be coming here again due to the poor customer service.
My first time coming to this salon and it’s now my favorite!! Nina is amazing she did exactly what I wanted !
I’ve been coming here for a very long time. Nina and the staff are amazing! Always friendly and I never have a problem getting in. They always do a great job and I always leave very happy 😊 highly recommend Nina and the staff at Pro Nails 💅🏻
A bit expensive, after i said its my first time. All my friends said they actually overpriced me for the work they have done.
I am military and i had a picture of how my nails should be done i. Regulation and they did an awesome job making sure i was ready to go, at a very reasonable price ! Their sculpting is very precise and not rushed at all . Anyone can glue on a nail and slap on some acrylic but sculpting is the meat and potato if a nice looking nail. And i got some great wine ! Thank you for making sure i had a great experience. Oh did i mention the staff were so nice and engaging with humorous conversation!
I enjoy coming here ‼️ Nina gets me right every time..
Literally the worst experience I’ve ever had at a nail salon. I’m a massage therapist so I cannot have paint on my nails, I tried to explain this and they looked at me like I was insane. The whole experience was rushed and not relaxing in the slightest. The nail technician didn’t even pretend to care. He was rough and made my nails bleed. The massage portion lasted about 60 seconds on each hand/foot. They tried to charge me the full price even though I didn’t receive any paint. Rude, un-caring, and aggressive. The whole pint in a spa day is to feel relaxed and taken care of. The fumes also gave me a splitting headache. Do. Not. Waste. Your. Money.
In June of 2018, almost a year I met Nina at Pro Nails. I had broken my natural nails down to the nail bed after a terrible acrylic job in Ft. Worth and I was pretty discouraged. She kept me laughing and hopeful that they’d one day be back. I promised her I’d come back every two weeks. I trusted her. And since then I have been back every two weeks for almost a year. All of the Pro Nail family have become like my family. I always ask for Joseph, as he is always fresh and up to date with the latest nail trends and nail care. He is a best friend to me. Jenny, Alex, Nina, Joseph and everyone else will do their best work on each and every customer. Taking careful attention to detail and aesthetic. The drinks are cold. The decor is beautiful. It goes beyond saying that everyone is kind and not at all impatient even if you have stayed long after closing. Nina is right there making sure you walk out looking the best and feeling great.
Nina is the best! I’ve been going to her for over a year, and am always so happy with my nails. She really cares about her customers, and makes sure everyone is happy when they leave.
That was wonderful Tracy thank you for the pedicure
Came in very close to closing they didnt really rush. Still did a great job and I had a great time.
Alex and Nina are the best. I love their services and love for their clients. Anytime I was unhappy about something they made sure I walked out happy. I love them and their staff is just as amazing
Was ran much better when the previous owner Mimi was over it.Came in for at 11:30 nail APPOINTMENT and because no one was available to do my nails they made me get my toes done. When my toes were done someone was finishing nails at the same time. So from my understanding i would be next since they didn’t even accommodate my appointment time. (There is another lady and a couple waiting to be served as well). A random lady walks in and they do her nails before all of us waiting. When 2 o click came i just left at that point. Then on top of that I was charged $30 to paint my toes in gel polish for a service i didn’t even want and that was not with any pedicure, literally just to paint my toes!!!
Absolutely amazing service. The women who did my nails was so so sweet and incredible. Rather than it being awkward and silent, she and I had a conversation just about everything. She reminded me that if she hurt me or anything, just to let her know. This is by far the best nail salon I’ve been to, and I’ve tried very many. My nails came out stunning!! I 10/10 recommend !
Their services are so amazing. Definitely coming here all the time. If you haven’t been here, I highly recommend it!
Ive spent 8 years getting my nails done and even after that the shapes were not consistent. Therefore on my search for someone who has not only good customer service, great prices, consistent prices and genuine work. Nini and Ales are the only people I trust to touch my nails. The selection of colors and possibilities are endless. Every time I break a nail shes ALWAY willing to fix it for free and very flexible. I recommend booking an appointment an I would recommend this to anyone.
This is definitely the best nail salon in Denton Tx!! NINA IS THE BEST! I’ve been going to pro nails for over 2 years and have never been disappointed!! Every staff member does amazing!!! Their customer service is amazing!! EVERYONE SHOULD GIVE PRO NAILS A TRY!!! I LOVE THIS NAIL SALON, I wouldn’t go anywhere else!!!!
Last week I went to go get my nails done and I wanted something different. I decided to go with chrome nails and they turned out AMAZING! Not only did they make my nails exactly how I wanted it but it was only $40. I always do gel and they did a great job at being gentle with my nails. This is honestly the best my nails have ever looked.
I had to come back for a fourth time in ten days to fix nails. They even charged me! Also there were two other girls getting fixes on their nails from studs coming off same day they were done.
I love this nail shop. My nail tech, Alex always gets my nails perfect. The shop is super clean and the staff is really friendly. My favorite part is having a cocktail while getting my nails done.
I love pro nails shop ..I love nina
I love this salon. Everyone is friendly, its super clean, and they do a great job! Nina is the best! 😊
Love this place. I have been going here for some time now. I first started out with 2 different technicians and then on my 3rd visit a nail technician named Nina, the boss lady, did my nails, I was hooked and ever since I only do my nails with Nina as she is so sweet and does amazing work. She makes sure you are good and satisfied with the work done. At another time I walked in with my daughter to get her nails done and Nina was busy with another client. There was another technician that was free to do the job. He turned out to be very impatient and grumpy where me and my daughter felt very uncomfortable and we had immediately had him stop, and we preferred to wait for Nina to finish up with her clients for her to continue and complete the job. When Nina found out about his actions, she immediately apologized and promised to take care of my daughter herself, and she did. BTW, she also took care of the situation altogether. Since then, I had referred my mother with Nina and now she only does her nails with her as well. We have made many referral and they all have been very satisfied with her work. Thank you Joseph for always having a smile and doing such a good pedicure job. Thank you Nina for caring so much about your clients and taking care of your business.Loyal client until the end.
Nina was amazing! She worked really hard to make sure my nails were what I wanted! Excited to use her again for my wedding!
Excellent service every single time I come! Always a friendly environment. The manager always takes good care of me and meets my needs!❤❤❤
Really awesome workers. The SNS was a little thicker than I prefer but thats a frequent problems for me. Bright side its stayed on perfectly for 2 weeks, both of which Ive been on crazy vacation.
I have been going to Pro Nails now for over 15 years and EVERYTIME I go I get surperb attention in every way for my manicures and pedicures ....the people that work there are very nice and attentive to your individual needsThe Spa is very relaxing ...clean in every way ...and a wonderful place to go for individual attention.... I would recommend this Nail Spa for a 100% guarantee to experience a wonderful day for a woman or man ....it’s like a heavenly moment ....I GIVE THIS SPA 100%Carol Collins10 stars 👍