I want to give all 5 stars to the company but 10 stars personally to the young lady Johnnekka Taylor she’s very outstanding and very professional. Attitude is always on point she’s always positive & communication skills is AWESOME!!!! Great job Ms. Taylor!
Really enjoyed working with Zach Cravens and team. He is extremely knowledgeable and very professional. Would definitely recommend his Agency to anyone looking for a great State Farm experience.
Highly recommend Zach. He was very informative and responsive. In 24hrs, we were able to seamlessly move over my auto and home insurance and Zach was able to get me better policies for much less.
I had a Great experience and received Awesome customer service from Patrice and Keena agents @ your office.. Keep up the Great job!!!
Patrice and Keena always Nice and Polite.Answer all my Questions. And Follow up on any Situation..Thanks
Great Agent and Team! The transition to Zach Cravens Statefarm agency was seamless, and the team is always quick to respond to requests. Not to mention the best rates! Its good to work with an agency that has my best interest in mind. Highly recommended..
Zach Cravens and his team was a great help with all my insurance needs. I felt like I was treated as top priority. I really enjoyed the experience.
Zack and his team were very professional and helpful! Initially I was apprehensive to join because I was with my last insurance agency for 7 years... But they were awesome with answering all of my questions and giving me a quote that I couldn’t resist! They helped me to save more money than I was paying with my last insurance company! I was also able to get more coverage than I had before! So changing companies was a win win for me!!
First time getting insured as an adult. They made it all really simple, which is great because the less Ive gotta think about this, the better.
I have been with Zach the whole time I have been with State Farm. I highly recommend Zach and his team, they always go above my expectations and I always get an answer when I call the office along with what ever concern I may have handled immediately.
Great service provided by everyone I met. Chris Sanders was especially helpful!
Fraud !! I received a call from this center with a fictional story and attempts to steal my money from me!
Zach is a new agent with a very experienced staff. So proud to see his commitment to giving back to the community he serves as he opens the doors to his new agency. Im looking forward to years of service from his agency! Congratulations Zach!
This insurance agency is amazingly. Zach and his team (Ernest Ross) have helped me out a lot.
Great service I really love that intern Chris Sanders very professional.
I love this location they took really good care of me ms. Johneka Taylor assisted me she made it quick n easy for me she had A wonderful attitude she was patient with me n explained everything step by step I’m looking forward to being apart of the State Farm family!
Johnekka was a lot of help and very nice.
This is an amazing insurance company. Ernest Ross helped me out a lot.
Today I came in Zachs office to open a checking account with Ms. Johnekka who was absolutely great!. Everything went smoothly and everyone was pleasant! Zach even sent me away with some Statefarm Gifts!! And the other lady desk looks great!!! Keep up the great work!
Their costumer service is amazing. Highly recommended.
This agency is amazing and provided outstanding service. Ernest one of Zach team members was a lot of help.
Zach Cravens Agency is the very best in Decatur,Ga. Zach team Patrice,Keena, and Johneeka is always there with a smile on their faces willing to offer REMARKABLE SERVICE! They make me feel like family, and treat me like a good neighbor. I highly recommend this agency to handle all your insurance needs, as well banking too. Thank you Zach for being my agent and taking care of my family!#ZachCravensismyagent!!!
Professional customer service (Ernest Ross was very helpful at this agency)!
I am a current sf customer and have been for a couple years with another agent. I saw that this particular agent was having an open house and decided to go. Im so happy my family and I came. We met the agent which I was surprised bc I never met mine. I was able to speak with Kina who provided me with the importance for the gift of life ..life policies. The way she explained everything was throughly I will be switching over very soon. Thanks Zach
This is a good insurance company and Im glad to be with this office and I advise anyone who needs insurance to come to State Farm and this office
I walked into this agency and immediately felt like family. The professional manners, friendly atmosphere, and knowledgeable staff made me comfortable enough to join State Farm. I wish nothing but success for this office
Great service. Fast treatment.
I had such an amazing experience with agent: Johnekka Taylot, not only was she patient with me on the call, she was extremely knowledgeable she provided excellent southern hospitality style service, meaning she cared. she was very attentive grasping key points within our conversation to better assist me . Johnekka made me feel like i was going to be the only StateFarm customer in the world and that attention to detail and kindness is essential when running a business. I will be referring all of my friends and family to her to get the same wonderful experience I had.That simple how are you doing today?How is your day going goes a long way. When you love your job and are great at what you do it shows.To anyone looking to switch or get a quote I highly recommend her services shes amazing and great at what she does!!
Zach cravens and his team, especially Ernest, are a great agencies and have the best rates
My experience dealing with Zach and his team was outstanding!!!! Highly recommend
I have been with State Farm for over 35 years. I love this office because of the concerns that they have for you.
Very knowledgeable and provided cost effective solutions to my various insurance needs.
Zach And his team are an amazing insurance agency.
High integrity agent with solutions for almost all situations. A+ customer service with competitve quotes.
Top notch service. Saved me $400 a month on my car refi!!!
Amazing service from Ernest Ross!
Zach has an amazing and professional team.
Fast and valuable service.
He was nice and helpful
Fantastic, quick, and efficient service
Great service
Zach Cravens is the Best Agent Ever!!!!
Very friendly