Best State Farm agent and staff! Attentive! Always returns phone calls. Low turn over rate with staff which means Patrick is a great leader!
Amazing costumer service!!. Super professional staff very respectful and relatable. They are always happy to answer questions that I might have about my insurance.
Amazing service. Always there to answer questions and explain.
Awesome customer service!! Highly recommend
Hands down the best insurance agency Ive ever dealt with. Theyve always treated me very well on claims and rates
I have only been with Patrick Johnson State Farm for about 9 months but Mike has exceeded my expectations time and time again. From quoting me new policies to helping me through a claim, he has been patient, knows how to help and works to make the customer experience painless! My rates came back at the same price as my previous insurance policy but my coverage was two to three times better! The customer service you get from Patrick Johnson and his team is just the icing on the cake. Thanks so much for everything you do for your customers!
Always available to answer my questions and make recommendations. Diane will send emails and text messages so I do not have to spend too much time on the phone. Never any pressure to buy coverage I do not need.
I needed a quote to compare to my current insurance and was pleasantly surprised how much lower State Farm offered me. Knowing Patrick as a honest and respected businessman made the choice even easier to switch. Mikes service was the kind you rarely see these days and show that hope is not lost for great customer service! Patrick Johnson State Farm has my business!
They have always helped me, I give them 5 stars! They took care of my daughters claim quickly and handled it really well. They have even helped me get my finances where they needed to be to get my daughters schooling taken care of. Highly Recommended.
Patrick Johnson has been our insurance agent for 5 years, and he and his staff are the best. We have had the best customer service experience - if we have any questions or problems whatsoever, we know that Patrick and his staff will take care of it.We recently went through a complicated two-step house move - and one of the agents that works for him, Michael Hitt, is just awesome. He made the entire process of getting our policy on our new home, rental insurance on our temporary rental, our PODs and storage unit coverage, our auto and other personal items coverage - everything we own - he made it PAINLESS! He even helped us find an agent for our daughter, who is attending college in Florida and needs renters insurance.We have moved to Huntsville, but we are keeping our insurance agent! :)
I would recommend anyone who need insurance for whatever type, and they were very nice.
¡Good service!
They treat you like family
Theyve helped me out a lot. Mike, Diane and Mashaila all have been very helpful after being here for only a short amount of time. Besides just insurance, they saved me hundreds on my car loan. look forward to being with them for a long time!
Patrick Johnson agency has the best customer service I have ever met. They are very attentive to your questions and needs and I can honestly say I will never need another insurance agency. Thank you all for everything you did for me .
One of the best companies to work with, very pleasant and friendly, knew the answers to my questions. I recommend using this company, Diane was great to work with. My rates were cut almost in half. Thanks for all the help.Thanks again,Charles Watts
I have been Patrick for 5 years now and his agency has always been ready and willing to help me. My son recently had a car accident totaling his truck, and State Farm claims paid us quickly and very generously. We have been very happy with them!
Patrick Johnson is very professional and always well prepared. We are glad to have him as our State Farm agent and feel he looks out for our best interest. We would highly recommend him.
Very helpful. They answered ALL the questions that Ive had. There was no beating around the Bush. Very straightforward.
Mike Hitt, my insurance guy at Patrick Johnson State Farm, has went above and beyond helping me! If I could call and sing to him without him laughing at me, Id call and sing how great thy are! It doesnt matter when I call him, he answers. If I have to leave a message, he returns it within 5 minutes. HE IS THE BEST!!! Thank you Mike Hitt for all of your help!
Patrick Johnsons office works to give you the best rates. Ive been extremely pleased since I moved my policies to his office! He has a great team!
State Farm has the best deals around and by far the most friendliest staff! Always there to help! I highly recommend using Mike Hitt. He is awesome!
Micheal does everything he can to ensure the customer is overall satisfied an he handled my claim really well while we were dealing with a difficult insurance company whom there insured was at fault been with them for 8 yrs an very satisfied.
Patrick is an honest, reputable, straight shooting type of man. He will not steer you in the wrong direction or try to sell you things you do not need. The next time you are in the market for insurance you need to give him a shot.
Always helpful! Patrick is honest and you can trust him to take care of you when you need it! Highly recommend
Good service
Respect Patrick Johnson very much, not only for the honest, reliable rates he offers through State Farm insurance, but also for his community relations. Patrick is heavily involved in making Decatur a stronger community to work, learn, and raise a family in.
Michael with Patrick Johnson’s office is so incredibly helpful and helped me save a ton! Thanks again!!
I originally got State Farm because my parents had it, and the agents changed over the many years, but Patrick Johnson & his office staff are amazing; they really go above & beyond to help with any services, questions or concerns I may have & personalize the experience so you dont feel youre simply conducting a business transaction.
Patricks office is very customer oriented, and they always do what is right for the customer. They are always on top of the latest rules and regulations, and they will always advise me of my best options.
Very welcoming from the time I came in the door. It was a professional and pleasurable experience.
Great agency ! Mike was great to work with ! Not only did i get better coverage but i also got a lower payment ! ! Patrick Johnson StateFarm is the way to go!!!
Patrick and Shaela have been awesome! We had an accident, that was not our fault and Shaela called the other drivers insurance company and took care of everything for us! We will definitely recommend you to all our family and friends!
Thankful for the service Patrick Johnson State Farm offers! My rates are very affordable and I am always pleased with the office!
Havent been here long, but Nationwide couldnt beat their rates. Nationwide kept increasing. Great customer service!
Michael Hitt was super friendly and did a fantastic job explaining my discounts and coverage!
BEST SERVICE EVER. STATE FARM MADE EVERY EFFORT TO GET THE BEST COVERAGE AT A REASONABLE RATE.
Thanks to patrick Johnson I saved hundreds and they provided a comfortable environment for me and my husband
I am extremely pleased with my service
Awesome customer service! Very informative thank you!
Awesome customer service from Mike at Patrick Johnson State Farm! We were able to bundle our home and auto insurance at a great rate!
Everyone in the office is a pleasure to work with. They always follow up with you and answer any questions you may have. I definitely recommend them as your Insurance Agency.
Very efficient and a great help with new policy! Thank you
Nice and helpful took the time to explain everything to my wife and i
They always do a great job
Amazing
Patrick Johnson at State Farm is so awesome ! I love using his office for my needs !
Its good
Very expensive Insurance,was not happy at all while I was insured with them.Will not be going back!!!
I love the atmosphere at this office!!!
Fast and friendly service
Awesome service
Very good customer service. Very professional and friendly when offering any assistance. I am very satisfied with my service and I highly recommend them.
Very good attention and above all the help to save on your car and home insurance.
I recommend Patrick Johnson .. priority to the customer.
I recommend them