Susan is great!! Im sending mike people to her FOCUS.
I needed car insurance and they fixed me up with a great policy.
I have been working with Susan Nabulsi for the past few years. She has always provided me with the best rates available and been available for every call with professionalism and great advice. Thank you Susan!
Susan is always so friendly and helpful. I called Infinity and they told me my policy was going to non-renew on May 7th because I have a business. I panic thinking I wouldnt have any insurance. Susan was in her car she said. I will call you when I get home. She explained that I just needed to send in the vehicle registration for all cars. I gathered the info and emailed her after hours. She immediately respond and said, I will get the information to Infinity in the morning. I have remained with Focus for close to 10 years because Susan is always available to help me with any concerns.
Greatest insurance company I have every used, The writers are extremely nice and friendly. Susan goes out of her way to help me. Would recommend to anyone especially in commercial insurance needs. Thank you all you are great.
I am a dealer and i LOVE sending customers to FOcus. My latest today dropped her existing insurance and added her previous car AND the new car to her focus policy because the service and rates were so fair. Thanks to Melinda, Susan and the crew. Chris at Cobalt Cars in Doraville.. A loyal focus customer for 5 plus years...
I am beyond satisfied with the high level of service at Focus Insurance Group. Susan is amazing to work with. Shes kind, responds quickly, and just makes things easy. As long as Im in the Atlanta area, I will always work with her.
I’m over please with the service I get from focus insurance group, my agent name is Susan she goes above and beyond to get you the best quotes possible, she is always available & reliable whenever I called to talk with her if she’s not available 2% of the time to take my calls she often respond back in a timely manner within the hour of my phone calls. she’s always willing to assist clients. I’m a happy customer
Very impressed with the fast replies from Susan! She took initiative to request travel cards for Canada from Progressive when we just told her that we have planned to drive there. I find this pretty awesome as this is probably saving us some time. Thank you very much for great service!
Very good service and prices. My agent Susan is the best agent I have ever met. She is very honest, nice and helpful. Highly recommend Focus!
I am very pleased with the service I receive. I have been with them for over 30yrs ( including with the previous owner). Suzan is amazing! She is such a caring, so thought full with outstanding customer service. I would recommend this agent for any one who is looking for insurance.
I have not been disappointed with the the personal experience that these people have given me through the years. Whenever I need Anything to do with coverage car, home or my business they are always available and giving the best advice and quotes. I have only had AMAZING experience. You wont regret doing business with Focus Insurance. Thanks Melinda!
Im pleased to say, Focus Insurance Group has been very good to me. As a customer, I now have commercial, business and homeowners insurance all in one place. Melinda is an amazing Agent when she helped sell me insurance. Her attention to detail and knowledge of the business was incredible. I will refer her to all my family and friends.
I have been with Focus for many years and they have treated me like a valued customer regardless of my needs. big and small.
Susan has been my insurance agent since I was 16 years old. Couldnt ask for anyone more helpful and friendly. Always a welcoming environment, and the best rates Ive found. I recommend them to everyone I know.
Great customer service. All their team members have extensive experience and will get you quality coverage at affordable prices. Simply put, they are a great example of what customer service should be. Thank you for your great service to the community !
This company is awesome! Great rates and most importantly Great Customer Service and support. Always available when I need to change something on my policy. Two Thumbs Up!
Awesome service! I never realized how much I was overpaying for insurance until I starting using Focus Insurance. They take the stress out of shopping for the best deal on insurance.
Susan Nabulsi was very patient and helpful in finding the best policy to meet my individual needs. She took the time to review and explain multiple different policy options, both by phone and email, so that I could review each option carefully. When all was said and done, she saved me several hundred dollars while placing me with a highly rated company for my bundled home and auto policies. In my opinion, Susan Nabulsi and Focus Insurance put customer service first, and let the sales come naturally. Looking forward to a long term relationship with this company.
I have been using Focus Insurance Group for several years now. It is always a friendly experience. They make sure that I get the best policy at the best rate possible. Outstanding, Honest and Pleasant Customer Service which is a rarity these days.
Great customer service. Susan was very polite and answered all questions.
What can we say? Focus gave us a fair price, and fast service.They know what they are doing,and seem to enjoy their work, too. Very refreshing these days.
My Godmother (elderly) was paying too much for her auto insurance, I contacted Focus, Melinda was knowledgeable, polite, and patient with us. It was an EXCELLENT experience and we SAVED money.Melinda is AWESOME!!!!!!!
I have had insurance with Focus for 21 years and absolutely love the company. My agent, Melinda, does a price comparison across the many lines they represent each renewal period to guarantee I am getting the best price for the coverages I need.
Overall great company & customer service, i was assisted by Melinda Garland and she made my experience so easy & quick would definitely recommend her to anyone looking to work with Focus Insurance.
Promptness
We were really in a pinch for my sons insurance, and the nice ladies at Focus Insurance Group helped very quickly. Id recommend them
They are always there to help you in anyway possible.
Have been with Focus now for about 6-7 years now. Amazing service great people!
Steve and his agents really seem to care about their customers. We are very satisfied with the service and prices.
Okay
Bad customers service.