Al and his staff and are always very friendly and helpful. They know us by name and we feel like family. Al takes his time to make sure our claims are done quickly and effectively. Thanks guys!!

I asked lots of questions and Rodrigo, Al, and Lisa patiently answered my questions! I was impressed at their willingness to explore various options. I found them very professional and responsive. State Farm provides a good value and quality in what they offer. Thanks team!

I have been a State Farm client for over 40 years. Al Schelling agency keeps me informed and ensures I have adequate coverage and good rates. The support staff are courteous, knowledgeable and prompt. Thanks for keeping us covered!

We switched to Al Schelling at State Farm from another company after our insurance went up again. The State Farm agent was amazing and saved us OVER HALF of what we had been paying for years. I would recommend State Farm to everyone for their insurance needs.

Rodrigo Is such a pleasure to work with. Great representative of this business. Always taken care of here.

Never any problem getting in touch with someone to fix an issue. Have needed to use the insurance a couple of times and everything is handled expeditiously. Recommend to everyone I know.

From our first meeting with Al and his team to discuss our insurance needs, we felt comfortable and well-informed. Al was personable, helpful, and knowledgeable. He answered all of our questions honestly and never pressured us to choose State Farm. Since choosing State Farm, Al and his team have provided exceptional service whenever we’ve needed it.

Al was very helpful and personable. He made me feel comfortable getting a new home owners policy the bundling my car also. The price was amazing and now I have a new home and a hometown agent. I couldn’t be happier.

I have consistently been impressed with the quality of the customer service from Als office. Each representative that attends to my needs does so in a professional manner and is efficient in their work. I receive attention to detail and am always left feeling that I have received the best which Al Schelling State Farm Insurance has to offer. Superior service happens in Als office!

I am extremely happy with Al Schellings State Farm office. Ive received excellent customer service, notably from Scott Baker and Rodrigo Soares. They have both provided excellent customer service for me. I would highly recommend State Farm and specifically this office to anyone.

Al and his team are so knowledgeable and friendly. I had some concerns about coverage for my entire family and they took care of everything. I highly recommend Al Schelling State Farm for anyone, regardless of what your insurance needs might be. Excellent!!!

I have been with this office for years now and never experienced a bad moment. Always good vibes and excellent service from everyone. Good quoted rates so I would definitely recommend to get your insurance through State Farm as well as this location. Great Service!

The people here are amazing and extremely helpful! It’s always a pleasure working with this office.

Very fast, great service & always working to get you the best deal & prices. I love the app for smart phone! It allows you to view your policy and make changes with ease!

Great service, and very easy to work with. Everyone we have dealt with has always been so nice and accommodating. We would definitely recommend Al Schelling - State Farm!

Great prices on car and renters insurance. Al and the reps are very nice and answers all questions. Very professional and wouldnt switch for no reason. Great. Keep up the awesome work.

Very fast service and nice people to work with to get the best car and house insurance.

I have had the opportunity to work with this local office multiple times and their costumer service is superb. All the agents are super nice, helpful, knowledgable and ready for action. They make the process and the interaction easy and fast as possible. I am glad to have them as my agents!

Absolutely great and friendly service with great pricing!!! When we got homeowners insurance and bought our new home we received a letter in the mail congratulating us in a personal way. It wasnt just a copy and paste letter it was actually a personable letter which totally describes how Alan has been since the beginning!!! I highly recommend!!!!!!

Al is a wonderful and caring agent. His staff is kind and helpful each time Ive called. He is on top of things and quick to act in the unfortunate event of a claim. My whole family has switched to Al and State Farm!

Rodrigo Soares offered to pay me in gift cards to give a review. This company is bribing people to have good reviews. If I was impressed with your company I would review you.

Very quick quote and super affordable. They helped me right away and made the experience easy on my wife and I.

They are always courteous and helpful when I call the office. They have great customer service and are also very knowledgeable.

Super helpful staff, flexible hours, and a great location. They always come to the table with the mentality of how can we save the customer the most money.

Went in half hour before closing and he didn’t mind. In and out fast great customer service! I suggest then 100%

Great customer service with immediate response to claims!

I have been with State Farm and Al Schelling for many years and have never once had a complaint toward their service and/or staff! They always go above and beyond for their customers!

Excellent service . Very professional. Im glad I moved my business here.

Highly recommend!!! Lisa and Al are very responsive and customer service is #1.

Great Insurance company. Reliable, friendly, and fast service.

This is my insurance office, great local service.

Robert G. worked for months to help me find a good rate on my car insurance. He was never pushy or demanding, but always composed and kind. He truly worked hard so I could save money! Would definitely recommend!

Have you ever done business with a good friend that you know has your best interest in mind? Thats what working with Al Schellings office is like.I really dont write many reviews but, in this case, Im making an exception.Whether its Auto, Renters, Home Owners, Life, or Health insurance, Ive worked with Al and his office for over 5 years. From day one, Ive known that I was getting the very best value for my money and that I was not paying for anything I didnt need.In that time, Ive moved, traded several vehicles and unfortunately, had to make claims on my home and auto insurance as well. Als team has had my account information available as soon I say my name over the phone and made the entire process simple and easy. By the time I hang up the phone, Ive got a smile on my face and feel as though Ive just been speaking with an old friend.When making a sound investment or when dealing with difficult troubles that require making insurance claims, this is exactly the type of office that you want on the other end of the line.I cannot recommend Al Schellings office any higher!

Did actually save me money by switching companies. Also the only place I could find to insure manufactured homes. Glad I switched!

Always quick and courteous to take care of my needs!

Lisa is amazing! She is so informative and is always there when i have any questions. Adulthood is hard but she made it easy setting me up with a life policy, renters insurance and car insurance.

Great customer service. Always helpful and informative and great rates.

Al & his team are always very friendly. Knowledgeable staff! There to help when needed!

Have never had an issue with Al or anyone in his office. They have always been super nice and understanding. Even when topics include things like payment issues. I feel like they truly do care about me at least as a customer here.

When I was shopping for homeowner and car insurance Als office was very informative on what I would need as a first time home buyer! Megan Dickerson walked me through each step along the way. I am very thankful for the whole office and for their assistance and knowledge! Any time I have a question on any type of insurance I know who to call! Thank you Al Schelling and his office for all of your help!

Very professional & attentive to all questions

Ive been with Al Schelling since 2013. Al is great. He is quick to respond and calls if there Is anything that may benefit me as well. If your looking for a great insurance or insurance agent please give Al a call. He will work for you for all your needa.

Great insurance to have especially for antique vehicles

LOVE Al Schelling! We have been with the same insurance company for YEARS & yesterday we switched to State Farm with Al! We set up home insurance & auto insurance for 3 vehicles...I couldnt be more excited! He has GREAT rates & we saved money just by switching. He was very upfront and honest on it all. He is great at walking you through every last bit of information you need. 5 stars! Great man! If you are thinking of switching insurance companies, please check out State Farm: Al Schelling on Water Street!

When I switched to State Farm, my insurance costs were cut almost in half. Everyone at the office is incredibly nice and helpful. I had some trouble with the safe driving device and they spent nearly an hour helping me get that set up. They even called tech support for me. Today they called me just to make sure everything was going well and to see if I had any questions. Great rates, great customer service, knowledgable and helpful employees. Ive definitely made the right choice.-Jacquelyn Spence

Great service! They are very easy to work with and get what I need done in a timely manner!

I met with Lisa to renew my auto and home policies. By revisiting each policy individually, she was able to save me lots of money. I truly feel like Lisa cares about her clients and that is why she also recommended other types of policies that would ensure that I am covered in the case of an emergency. I highly recommend Lisa Hopkins and Al Schelling State Farm for your insurance needs.

Not happy, had other peoples info on my profile, I was constantly confused with others, and really unhappy with state farm in general....very poor experience

Great customer service and affordable rates! We are extremely pleased with Megan and her quick assistance in getting our son insured! Highly recommend checking them out for better rates and excellent customer service!

We’ve had a great experience with State Farm over the years but Al Schelling and his office have excellent customer service. They make everything easy to deal with. I would highly recommend them.

Everyone in the office is very friendly. Al takes very good care of you. Great insurance agent.

He is very professional, friendly, and diligent. I definitely recommend him as your agent.

I have been with Al Schelling since he opened his business on N Water St. Al has an amazing staff, especially Lisa Hopkins. I have worked with Lisa for years now and I am not just a client at Als office, I have become a friend. Al and his staff strive to take care of their clients and always put our best interest 1st. They go above and beyond to take care of their clients. For my birthday, I received a call from Lisa who sang Happy Birthday to me! No matter what could be offered by other companies, it would never be enough to get me to leave Al Schelling. If you are not doing business with Al and his staff, then you are missing out on the best customer care out there!

I love working with Alan! Very friendly!

Al and State Farm have been great! I have recently received the discounts I deserve that no other insurance would give me in the past for being such a good driver with no incidents. I also have renters insurance with them, and I am thinking about life and investment opportunities. I couldnt ask for a better agent and friend!!

Al Schelling is always there to answer any questions I have concerning my insurance needs. I have multiple auto policies, home owner policy and recently added my teenage daughter to an auto. he was very helpful in explaining the different options available and helped her to understand what car insurance is all about. I even opened an IRA through State Farm after a conversation with Al. Every visit to the office is fun and he always has answers to my questions and needs. State Farm has great rates I would recommend them and Al to anyone needing insurance.

I have been with State Farm for many years. After my agent retired, I was sent to Al Shelling. He is awesome!! Anytime I call with a question, he is happy to address it himself and let me know if there are any other options that would be beneficial to me and my family. We are thrilled to be with Al Shellings office! Great caring man, great caring staff!! Thanks Al!!

Happening agency. Not your typical dry agents office. Nice people, great environment!!

Al really helped me when i thought i was stuck between a rock and a hard place. He had the knowledge and experience to really tell me what my options where and the best way to go. I would recommend him to all my friends and anyone that i come across looking for good auto insurance.

I was referred to Al Shelling by a fellow employee. Ever since I switched over to him, I questioned why I didnt switch sooner. He is the best & his staff is amazing too! They are all so friendly & very helpful. If anyone is looking for an agent, I would definitely recommend him!!

We used Al when we lived in Decatur before and didnt hesitate to call his office when we moved back a few weeks ago. Al and his staff are wonderful and Scott made our transition back home easy!

I have been with State Farm for 36+ years and they have never let me down. After having the same agent for the first 30 years we switched to Al Schelling and they have continued to provide excellent and prompt service as well as follow-through on all claims from the little things to the not so little! Chose Al and his agency and you will not be disappointed!

Prompt response to questions, helpful in cost saving premium options.

We had Al as our agent for a long time and we were sad when he went to corporate. So glad hes back and being our agent again! His office staff is great and Lisa helped us get to the rock bottom of our cost by coming up with discounts that I could never have found on my own. Cant recommend the Al Schelling agency enough!

Have always had a positive experience. Always helpful and get right back in touch with you. Would recommend to friends

I have an awesome experience every time I call or come into Al’s office-him and his staff are so friendly and helpful!

Kind, Friendly service, but prices go up way to offen even when you have a good INS Term an driving record

The best Doctor ever. Im seeing Dr. Woods today.Everything going well!

Ive had insurance at Als office since Ive had insurance. Always quick to respond, great to work with, and always helpful when needed.

Al and his staff are passionate about their customers, and they have been helpful as I transition from college to purchasing my first car and renting my own place! Al is also extremely active in the Decatur-community, and I appreciate that he goes out of his way to recognize me by name and say hello outside of his office!

Absolutely the best customer service around! Lisa and Megan have always went above and beyond for my familys needs!! Thank you for all that you do!

Been with Al for over 13 years. I love my coverage and my price.

Al Shellings office is wonderful! they are speedy and very helpful! So glad we chose this agent! The Claims department is wonderful as well! No disappointment whatsoever with this company!

I always have a great experience! They are all so friendly and have great rates. My family has been going through them for years and theyll be getting business from me for years to come.

Before I called Al Schelling about insurance I had progressive Auto & Renters insurance which I was being charged a little over 200 for. When I called Al, I was only looking for Life Insurance. Upon talking he informed me that he could save me money on my Auto & renters! Who doesnt like to save money! He sent me some quotes and just like he said it was under 200 for Life, Renters, and Auto Insurance. Al saved my pocket, gave me more money to spend on my kids. Thanks Al, truly, thank you. Im young and I dont know everything but I know Im covered with State Farm. Are you?

Al Schelling, Scott Baker and Lisa Hopkins have all been wonderful to me for the last couple of years. My deceased Mother Billie Powell was with Al for many years and I know she would want me to say Als place is COOL I am glad to be one of their favorite customers!!!! Cindy Schaal

Was nice and friendly and helped get my car insured with amount that I could afford to pay each month

Al has taken care of my insurance for years and does a great job!

Scott was very nice and informative. I had great experience..

Fast and easy process. Very nice an sweet people. I highly suggest them to anyone!

Al Schelling and his staff at State Farm Insurance are to be commended. They are professional and have always immediately attended to any problem. I have been with them a long time and have had no issues, I would recommend Al Schelling for excellent service.

I had all my policys transfered to Al, one of the best choices Ive made. He has saved me lots of money and also has helped me invest into my children and I future. His office is very welcoming and I know who the employees are and they know who I am. They are all so very kind. Al is not only a great family man but very knowledgeable about his career. Answering all my 1000 questions (sometimes more than once) he was patient with me and with sucker for the kids and cold bottle water for me, I would refer anyone to Al.

Al is always so extremely friendly every time that I come in! He is always really easy going and relate-able and is quick to help me with whatever I need! I wouldnt choose any other place!

Scott Baker is my Agent here at Al’s office. He’s been amazing. Quarterly follow-up’s on all my policies. Top notch service!

Friendly, quick responses, very helpful to help find the best rates! Thank you for your assistance! Highly recommended!

Great place to get your auto and renters ins.

Everyone in the office is so nice. As soon as u walk in the door u are always greeted and offered a drink.

I love my insurance company they take good care of me with all my concerns

Love the staff! Everyone is so awesome to work with and so accommodating! Al is very kind and efficient. Im glad I was referred to their office!

Extremely helpful and very nice

Great customer service and cheaper rates than my previous insurance company.

Al is a super agent! He helped us save on insurance and gave good advice on what we needed. I will definitely recommend him. 😀

Really helpful and patient with all questions. Highly recommend.

Great agency, very easy to work with & very helpful. Very fast, great service & always working to get you the best deal & prices.

Very knowledgeable agents and Very fair prices. Danielle was very helpful in getting us the coverage we needed for both of our vehicles.

GREAT PLACE TO GET AUTO INSURANCE FRIENDLY STAFF THUMBS UP

Al was super helpful in switching our out of state policy and made sure I understood all of the infomation, while also saving us money on our policy. He was fast, efficient, and extremely helpful.

Just had my policy review with Lisa super helpful and saved me money too

I love State Farm and love Al office ....Al him self and Lisa are very caring people. Everytime I call or go in I always feel welcomed... Plus I love there rates....

Very disappointed in how business is dealt with here. I have had renters insurance for awhile and its been great but I went to try and switch our car insurance and also start life insurance through them. I was completely denied car insurance for a ticket from 2 years ago not even offered a more expensive plan just denied all together. Then life insurance I was denied which is no problem Im over weight and not completely healthy so okay thats fine but was charged for a month to get it started and now am having a Hell of a time getting my money back since I was denied. My daughter has been approved but my 5yr old is pending because of the fact he has seizures. Needless to say if hes not approved our money will be going to another business there ia no point in having a million policies from a million different companies.