Deborah Roland was very helpful and patient with me while I located information. She set me up with renters insurance. Would definitely recommend. Thank you Deborah.

My experience with Deborah Roland was superb. She worked with me throughout the day until after hours to make sure that the car that I was purchasing would be insured. She went as far as to stay with me on the phone, as I was purchasing my vehicle from someone that I only had contacted through Facebook. I would recommend State Farm Insurance, because their employees go above and beyond.

I looked up a new agent after the agent assigned to my quote was taking a little while to follow-up. So happy I did! Alicia has a wonderful team eager and well-informed to help. I spoke with Jasmine Freeman and she answered my questions and helped me finalize a quote and get my insurance in under 10 minutes. There was no haggling or pressure. Im sure if I didnt already know what I wanted and the terms/limits of my plan then she would be more than willing to speak longer and offer guidance. I highly recommend Alicia and her office.

Alicia and her team are top notch! They are helpful, knowledgeable, and really go above and beyond for you as a customer. Nothing but great experiences!

I just want to. say Jasmine at State Farm took care of me and my son in no time . shes very kind, professional, and very knowledgeable of her job and I highly recommend this office along with Jasmine to take care of your needs. Brenda C.

Alondra Simmons is absolutely great to work with. With this being my first car and no knowledge of auto insurance she was really helpful and gave a lot of tips and suggestions of what I should do. There wasn’t any rush and she was always responsive. It was a great experience working with her.

Thank you Alicia and Deborah for taking care of my auto insurance update today in a quick and easy phone call. Giuseppe

Jasmine Freeman comes highly recommended and anyone would be lucky to have her as thier agent. She goes above and beyond to make sure you have all the information required. State Farm is the best.Thank you so much for your customer service!

Jasmine is absolutely phenomenal to work with. Jasmine helped me with Home Owners Insurance for our first home. She was extremely responsive and friendly. She also helped me through the best discounts available as well. Great customer service!

State Farm is best known for offering property and casualty (P&C) insurance products, especially in personal lines.insurance gives you quality coverage at a great price. At State Farm safe driving pays. Connect to Drivewise® and save. Thank you for always being there State farm💪🏽💪🏽

Kellman left a great first impression with his high level of professionalism. I chose to switch to State Farm because of Kellmans willingness to find the best policy that suited my needs.

When my account first got transferred to Alicia, I immediately pre-judged her company and requested a transfer to a different company. After speaking with Alondra and the other team members I finally realized I was in great hands. I decided to stay with the company and has not need more satisfied. They insure all my vehicles, my bike, my home and my life; my husband and I absolutely love them and the service they provide. Recently I signed my daughter up with them and she too is absolutely satisfied. I would and you could not get a better insurance team than Alicia Wallace.

I really enjoyed working with Alondra she so pleasant, professional and efficient. I told her to give me some time to think things over and she was not pushy and rude like so many others. I will only work with her. Thank you for your great customer service!!!!

The agents are wonderful here at this Decatur office. They are very nice and helpful. Provided me with all answers to my questions. Please go visit the team.

Deborah was incredibly helpful in getting my family set up with life insurance. Will most definitely be recommending this team to everyone I know!

Jasmine was a big help and very professional helping me with my car insurance.. thank you

Alondra was great with my time and very resolving of all questions and needs. I appreciate her service and all help given even though we didn’t exactly agree to any terms but I am for sure intrigued and excited to work with her again going forward!

Honestly I hesitated for a while before I switched my insurance because that’s kinda a big deal for ME,but Mrs. Deborah Roland was SO SO AWESOME and made everything so easy. If you’re shopping for insurance (car,renters,etc) Do not hesitate to give Mrs.Deborah a ring she is AMAZING

My overall experience was outstanding! Mr. B was the agent who I had the privilege to work with and I have to say by far he is amazing! His level of excellence, his ability to get things done, and his friendly personality made my experience one of the best I have had in a long time! This is truly a 5 star business in my eyes and I would refer them to anyone I come into contact with.

Alicia was very professional and very sincere about helping me figure out the best policy for my family and I. She was very consistent and focused on my needs. She also made sure to stay within my budget, which was a major plus. She was always warm and pleasant on the phone and in person. I also received a very nice welcome gift. I strongly recommend Alicia to be your State Farm Agent!

Alicia is very professional, easy to work with and strives to proved optimal customer service! She works hard to provide you with all possible options, provide custom quotes that ensures you have the best coverage!

Alondra was very patient with me, I called to make a few changes to my policy and she advised me to make the best changes to where I was able to save some money, thank you again!

Deborah was very professional doing her job, I wasnt ready when she did my quote, but she followed my case. Great job

I used Alicia Wallace State Farm firm and have reduced my insurance policies by over 50%, as well as have more coverage. Combining my vehicles and house have also made it easier for managing bills. The service from this firm has also been above the top they even followed up to ensure I have all the appropriate discounts and policies applied!! Next up is life policys for my family as well as my new start up business surety bond will be with State Farm.With my experience thus far and money saved from car and house I will be advocating for Alicias firm to assist my friends and family going forward. The personnel is amazing and very knowledgeable. I HIGHLY recommend Alicias firm if you want affordable insurance coupled with amazing service. Do yourself a favor CALL them TODAY!

Alicia was very professional and knowledgeable about the policies. I have recommended her company to all my friends and family.

I was in the area and decided to go into the office for a quick quote. The office is conveniently located across the street from Emory University and the staff was very helpful. Jasmine was eager to help me find the right coverage for my vehicle. She was attentive, explained my coverages and was able to offer me several discounts. I’ve always been under the assumption that State Farm is too expensive, but Jasmine helped me get the right coverage at the right price. I really appreciated her time and patience with me.

Very knowledgeable and very patient. I probably gave Alondra a hard time, but she never pressured me in to rushing to make a decision.

This has been the worst customer experience I ever received.

Great service! Alondra was very helpful and made everything make sense when making the switch to State Farm.

Switching to State Farm was one of the best decisions that I’ve ever made. I’m not going to mention the company that I left, but my experience there was horrible. It is truly important to have insurance with a reputable company. I’d like to thank Mister B for his professionalism and helping me make the switch. He truly broke down my coverage and explained to me what I was getting. I’m definitely going to him for all of my insurance needs.

Alicia and Ms. Deborah were extremely kind and patient with me. I didnt feel like I was just another customer, I felt like I was a friend whom they cared about. Alicia explained policies in a way that was clear and easy to follow. The overall service provided to me was excellent.

I’ve thoroughly enjoyed working with Alicia. She is very professional, kind, and works hard on my behalf! She also takes time to educate me on various products and helps me make the best decision with no pressure. Her staff is very welcoming and polite, and they always make me feel at home when I go to the office. I highly recommend letting Alicia help you with all your insurance needs!

Jasmine is always a pleasure to work with. Always so helpful!

Great experience working with Alondra! Been a long time AllState customer for 15 years but switched to State Farm because of her knowledge and customer service.

This State Farm agency is brilliant !!! I cannot say enough... Jasmine is fantastic ! I saved 68 DOLLARS A MONTH. LET ME REPEAT SIXTY EIGHT DOLLARS A MONTH. They have been kind considerate always answer any and all questions promptly. They definitely know their car insurance. Btw I AM SAVING 816 DOLLARS A YEAR !!!! Need I say more !!!

Jasmine is always Cheerful and helpful! Im not phone savvy but she gets it together for me! Thanks

Jasmine explained all the discounts I was eligible for and went over my coverages. She was even able to refinance my vehicle to get me a lower interest rate and monthly payment. I didn’t even know State Farm had a bank! My experience at this agency was a great one.

Awesome staff! Jasmine helped me select the best coverage for me.

Alicia and her team go the extra mile to take care of her clients! She is patient, caring, and honest! The best service in the Atlanta area!

Great service!! I appreciate the support and effort Alondra!!

Mr. B was awesome very informative, Excellent customer service. His answers was easy to understand my questions. And professional. Definitely recommend state farm insurance to family and friends because of Mr. B

My family has been with State Farm for a while, so when it was finally time for me to purchase insurance of my own the choice was obvious. I had the pleasure of speaking with Alondra and she was such a wonderful help. She listened to all of my questions and gave me answers that not only explained the process but also put me at ease. I couldn’t thank her enough over the phone for all her help. I would recommend her services to any and everybody who is looking to learn more.

Jasmine provided exceptional service, and quickly got me through the process.

Alicia was very helpful on providing OPTIONS!!! She cared about what I wanted to have in place for my family and what I wanted to accomplish in my future. She did that by asking me what I wanted and provided options on how to get there. Alicia also informed me of the financial options for saving for your future, auto loans, and SO MUCH MORE!!!! Give her a call and you will not be disappointed!!!

I loved the atmosphere at Alicia Wallace State Farm Insurance company! They were very professional. One thing that stood out were the great attirudes. This young lady named Jasmine Freeman was exceptional. She introduced herself as I approached her work station. She was very thorough with her details, as she explained the types of insurances that are offered.

Jasmine was so helpful in helping me with a better rate and she is so nice to me and i would recommend anyone to Jasmine of Alicia Wallace State Farm insurance... They are all great people

I highly recommend Alicia, she is awesome! She answered all my questions and reviewed several policies with me. She took time to explain in detail what’s included with each policy and helped me decide what was the best fit for me and my family. She made selecting a policy easy.

The agents here are effective, hardworking and try to always please they’re clients.

Mr. B has great customer service skill. He went over an above his mean to help me find the best coverage options that suited my budget and need. He aslo was very thorough and knowledgeable in explaining my policy coverage and what I should expect from the company.

Brandon Clayton was absolutely amazing. Answered all my questions. I was so unsure on insurance and he help me out amazingly. If you want the best service ask for Brandon Clayton you won’t be disappointed.

This office is awesome! Brandon Clayton was very nice and knowledgeable and made sure I understood my options and made me feel comfortable with my decision. Thanks again.

Very good service. We will stay with.

Alicia is so attentive and patient. She really listened and asked great questions about my families insurance needs! Its such a pleasure to work with a team of individuals that care about you as a person and not just a dollar! Thank you Alicia I am a customer for life!

Customer service is great here. Jasmine was very knowledgeable and helpful. I was considering dropping my auto, life, and homeowners insurance with State Farm due to previous negative experiences with other agents. I decided to give State Farm another chance because of today’s experience.

The representative was extremely informative and patient. Appreciate that. I definitely recommend others to reach out to Mr. Brandon. Thank you so much, sir.

The employees of Alicia Wallace State Farm are amazing! I’ve had nothing but positive experiences since Alicia’s agency opened! Jasmine was quick to send me all documentation needed for me to drive off the lot with my new vehicle.

I had the best experience working with Brandon! He was knowledgeable and helpful in answering all my questions about auto insurance. Am definitely going to recommend to others.

Had the pleasure of speaking with Mr. B, and he answered all of my questions. He even answered some I forgot to ask. Thanks Mr. B your incredible

Alicia Wallace at State Farm is a pleasant and great person. She is very knowledgeable and I received a wonderful quote. If you want someone that is knowledgeable and has excellent customer service skills, Alicia Wallace is the person call or go to.

All my questions and needs were answered and met. Customer service was outstanding because of one employee Jasmine Freeman. Excellent people skills and very helpful all around good experience.

She’s literally the best I’ve met this far! I really appreciate her helping me and my family!!!

This company is unmatched ! Alondra’s customer service was nothing less than excellent. I wouldn’t have wanted to go to anybody else . Highly recommended for everyone to at least go have a conversation with her . She’ll have your back no matter what.

Great service! Shared knowledge about various features, I wasnt aware of. Made me feel appreciated and welcomed as a new customer!

Keep doing BIG THINGS ALICIA & DEBBIE @ State Farm!!!!!! Much LOVE💝💝💝💝💝💝🐼☺

I worked with Jasmine. She was the most delightful person I’ve ever spoken with about insurance. I’m always skeptical when it comes to insurance because I always thought it was just about the sale to the company. But jasmine made me realize it was much more than that. It’s about our daily lives and making sure we’re prepared for the inconveniences thrown our way. Now that I have statefarm I wouldn’t want it any other way. Thank you so much Jasmine for softening my heart when it comes to statefarm and making me feel so at home through the process of it all!!

Insurance is a must and Mister B was very knowledgeable with all the information he provided. He answered all my questions, explained and broke everything down so that I understood clearly. I will be switching from current company. Thank you Mister B.

I came in this past week for an update on some policy changes I wanted to initiate. After just a few minutes’ delay, a young woman, Alondra, was most helpful with facilitating those changes, and advising me on steps moving forward with State Farm. I’d definitely recommend not only State Farm, but this particular branch as well, if you reside in this area.

Alicia definitely knows the business of this company. Her customer service skills are wonder! Thank you sooo much Brandon for recommending me to her!!

Excellent service. Wonderful staff, very helpful and attentive

Alicia Wallace State Farm Agency is a warm friendly place to visit. Alicia and her staff are very knowledgeable and they can help you with all of your insurance needs. Alicia offers Financial Planning Services too!#alwaysaskalicia! I do!!

This office is great and very knowledgeable, Brandon is the go to person professional and not only takes the time to address my concerns but goes above and beyond the call of duty Im proud to be affiliated with State Farm .. Thanks again Brandon ClaytonHe Will take care of you.

It was time for me to switch insurance, and i reached out to State Farm. I had the pleasure of working with Alondra. She listened to me & helped me pick the best plan. Definitely will recommend Alondra & this agency to anyone looking for any type of insurance!

Alicia insured that she uncovered all of my needs with a in-dept discussion regarding my finances and final plans. I am very impressed!

I was assisted by Mister Clayton who was extremely helpful in providing facts about a credit card that i was interested in getting.I look forward to Mister.B helping me with renters insurance.

Alicia’s knowledge and customer service is unmatched, and her determination to provide the best quote will surly leave you pleased! I highly recommend Alicia if you’re currently shopping for quotes!

Mr. B was amazing. The support was magnificent!

Alicia is one of the best SF agents that I have experienced. Great place to do business.

Jasmine has a great attitude dealing with customers. Loved my service today will be recommended.

Speedy response time. Excellent customer service and professionalism. Im glad I switched.

If your in need for insurance look no further Mr.B at State farm went above and Beyond to get me the absolute best quote for auto and home he did everything to make me happy hes very professional and patient.not to mention great customer service!!! I will definitely tell all my family and friends...

Alondra Simmons and Alicia Wallace, was so supportive and informative! Appreciate their service.

Alondra at the Alicia Wallace Agency was polite, professional and very helpful, answering all of my many questions! Thank you Alondra!

Alicia is very personable and has great customer. Looking forward to working with her.

Mrs.Roland was great help.

Prompt and professional service!

Spoke with Brandon, and the guy knows his stuff. Thanks.

Jasmine is very respectful and professional at what she does.

Just signed up with rhis agency. THEY LISTEN to you. They arent following a script..

Alicia it was a pleasure working with you. Thank you for being patient while providing a numerous amount of services.

They worked with me concerning a payment that they were not obligated to do.

Jasmine was very nice I loved it!

Very attentive, personal and professional, i am glad i switched to State Farm.

Brandon C. Was Really Great

Informative and reasonable affordable life insurance

Receive great customer services from Jasmine

The service and information given was awesome!

Very kind and informative

Brandon is awesome!

Mr.B was helpful