Christina at this Decatur, Georgia Geico office was awesome to work with on my new homeowners policy and save me a lot of money. Very professional and quick getting things done and all through communicating online. A very happy customer! I will be recommending to my friends.
Nichalas definitely loves his job. His attitude towards helping me made me feel at ease the whole time.
I am very satisfied with the service I received from Asia R. She contacted me on the scheduled call back date with the agreed upon quote amount. She was able to get my rate 100.00 lower than what I’m currently paying with another well known insurance company. Asia is kind, professional and straightforward all the things I love and embody myself. Give her a raise !!!!!! Thank you Asia R.
I would not recommend geico to anyone. Im sure all insurance companies are the same but I just really got screwed by them this time. They didnt explain anything to me until it was time to pay on my claim and wouldnt work with me. I was paying 400 a month, mind you- 0 points on my license no tickets and no accidents. Im 30 years old so I have definitely crossed the threshold. I switched to progressive and saved over 200 a month for double the coverage and they explained everything from a to z. Hope this helps
Im very thankful I connected with Nicholas. I had an issue I knew would be complicated to resolve. Nicholas took care of it for me in an extremely professional, courteous and efficient manner. Ive been with Geico for 16 years. Its representatives like Nicholas that foster that kind of loyalty.
I got a quote online (which was a lot higher than other places, by the way) and ever since they have NOT STOPPED trying to contact me! I KEEP unsubscribing and blocking their numbers and emails but they KEEP sending stuff! I get that youre trying to sell me something, but this is OVER THE TOP!STOP!!! I went with another company because 1) youre more expensive and 2) youve beyond annoyed me with contacting me! Its like youre a psychotic ex of mine that wont leave me alone! 😐Update: they KEEP GOING!! Over a week later, after emailing them to stop, and blocking/reporting their emails as spam.... I STILL keep getting them!
I have my insurance with this great company nGreat rates. Check them out.
I spoke to Nicholas and Ryan yesterday and they were both very helpful. Nicholas is extremely professional and he made me feel in the loop. Couldnt help but think My gosh I love this office!
Nicholas is a very good geico representative. if they were all like him more people would be with geico.
Love geico insurance, been with going on 3 years. Great price good customer service overall.
Nicholas is the absolute pinnacle of quality customer service and professionalism. I called to cancel my policy and it was completely painless. He even apologized for poor customer service I had received in the past by another branch, but the poor customer service in question was actually just average customer service, and Nicholas deems that unsatisfactory. Nicholas has no pity for a customer service representative with anything below 5 stars. I was so content after Nicholas helped me, that I was able to climb Mt. Everest in my pajamas and flip flops, fueled solely by Nicholass infectious happiness and high standards for excellence.Nicholas could singlehandedly and simultaneously run every single Geico branch in the world, by himself, and profits and efficiency would increase by 300%.Nicholas is the god of insurance.ASK FOR NICHOLAS
Marcus did and amazing job with helping me. He was so kind and he was very knowledgeable.
I bought my insurance from this branch, and I am paying in auto pay. But when I was trying to renew my tag, the tag machine told me I dont have insurance and I immediately called GEICO and they asked apology for the inconveniences (they didnt transfer my insurance) and I am told to go after 2hrs. I go to the machine after 4 hrs, nothing changed. I called them again, but same thing. I called for third times and the representative confirmed me I can renew. For the third time, the Georgia motor vehicles registration doesnt get my insurance, and come back home with out renewing my tag. I am very confused on what is happening. I am still paying.
Very poor customer service. They discriminated against me I will never come here again.
This agency is absolutely amazing. Kim Dao and Keanna Leggett are so efficient and all around rockstars. They will take care of your every need quickly and correctly! Highly recommend this agency!
I arrived at 1:25 pm on Saturday (March 22) and the doors were locked. The sign outside states they are open until 2:00 Pm on Saturday. The ladies inside just ignored me. Very unprofessional and poor customer service.
Nicole Gibbs is my insurance agent. She is very professional, knowledgeable, and personable. She helped myself and my family save hundreds of dollars on our car insurance. Every question we had, she answered with details. I am grateful for Nicole and look forward to doing future business! Keep up the outstanding work!
If your looking for more than an agent and someone who really cares about your auto needs and budget. Nicole Gibbs is the best agent, and will get you what you need. She’s more than just my Insurance agent! 😃
Switching over to Geico was super easy with Claudia. She answered all my questions thoroughly and even helped me save some money. I highly recommend switching over to Geico!
There was no problem.it was as easy as 123.no hassle,no long wait.Great.
Roadside assistance is one of their most beautiful qualities, coupled with low quotes!
Great service with great prices! I’m extremely satisfied with my quote and how knowledgeable my agent was of Geico policies. Thank you so much Nicole Gibbs!
Sales Representative Nicole Gibbs Was Very Professional And Educated On Geico Insurance. I Have Dealt With Other Representatives In The Past And She’s By Far The Best Encounter I’ve Had.
Thanks Nicole for helping me save u are a great agent and extremely nice and patient... Looking forward doing business with Geico... I got a great agent.... Nicole
Good job! Very patient and very helpful!I switched from Progressive to GEICO. ALSO I saved lots of $$$ Thank you, Mohammed!
Not only am I so happy with my new GEICO policy, I am in awe of the amazing customer service I received at this location! Aaron Charles was so attentive, knowledgeable, and went above and beyond my expectations!! The staff was so welcoming - highly recommended!
Switched over to Geico, today, and yes I did save More. Thank you Marcus
GEICO is the best insurance company. Ive been with them forever and never once had an issue. Thank you Geico for being so awesome
We have always been happy with Geico we have been customer for years great service always answer our questions
Kim and her team are extremely professional and efficient!! They gave me the best price for my auto insurance and great customer service. I couldnt have asked for more!
Thank you so much for your help Ms. Millicent Goggins, I was extremely stressed because all the major insurance companies where charging crazy prices. She called and was very patient and save me a lot of money! Thank You for all your help its GREATLY appreciated!!!!!
Great service
Do Aaron was absolutely amazing!!! Great job getting me a quote that was affordable and cheaper than I expected! Great communicator, sense of urgency, respectable, smart young man!! I was very satisfied with my experience!
TEISA WHISBY was very helpful. she great at her job. she explain to me everything we asked .Great personality. Great at her job .thanks for your help
Nicole Gibbs was wonderful i’m so satisfied with her service ! She helped me to get a awesome quote 400 dollars less than what i was paying !!! Ask for Nicole let her work her magic for you too !
Aaron Charles is a fabulous agent. He took the time to call me, rather than waiting for me to contact him. He gave me everything I needed at half the price of my old company. Hats off to Aaron Charles!!
Great experience with CLAUDIA VARGASLove the help I got with understanding in our language
Nicole Gibbs was very happy, professional, knowledgeable, and personable. She helped me save on car insurance. Thank you for your help.
Claudia helped me get a lower rate and was patient with me throughout the three days that we spoke over the phone due to me having to work. She’s a very nice person, I really can’t thank her enough!
Nicole was great she helped my brother and sister save money by switching to Geico.
Just got the best rate and worked with Milicent. She was very consistent and knowledgeable. I will refer others to her at this location. The building is in a beautiful location as well. Thsnks for all!!
Mr Mohammad Islam was very patient and had a professional kind spirit.He made it easy for me to switch to geico
I received great customer service with Ms. Kim Millicent. She made sure that I had the best quotes and I really appreciate doing business with her.
Geico is not a good insurance company!! They will raise and change your premium without notice!!! Be aware!
Recieved a call from Millicent at the Decatur office offered me a quote with Geico that is saving me over $100 per month this is a great savings for me and my family. Millicent was awesome very good customer service explained everything and made sure i understood. Saving money is a great way to start my weekend.
Never will I got with a company whose claims department drops the ball on purpose and cost me money and also not available on the weekends... Never will be a geico customers ever.
Erica Thomas was a very good agent for my grandmother she work with her to make sure she was satisfied with her service and even held a conversation with her with her nice and sweet energy
Millicent was so amazing. She was very nice, helpful, conversational, and knowledgeable. She made me feel very confident about coming back to Geico. If you need insurance, holla at Millicent.
My reps name is Carlos! He was patient, kind, courteous and professional! He took the time to explain ALL of my concerns!
Mohammad M Islam is the best ever,he help me and made sure i got a good rate,, I would refer him to anyone thats looking for a good rate.. Mammie
Great service with great price. Highly recommend if you are looking for insurance
Very professional and responsive staff. I highly recommend Ms. Dao and her team to quote your insurance needs.
Geico is a nice insurance company they were are very polite to you the customer
I just received the Best customer service as well as an awesome policy. Millicent you’re awesome.
Millicent was awesome. Very informative, helpful and patient.She was very knowledgeable of her job,and was able to get me what I needed.
Mohammed mahbubul Islam is a great agent ...he gave me great prices and I’m so happy with his service. thank you once again, Mohammed, for your service :):)Give him raise
Erica Thomas has excellent customer service 🙌🏾 Give her a raise!
Repeatedly asked them to stop mailing me junk mail.
Great service ! Juwan was awesome to work with and he managed to save me some extra money. Highly recommend
Thank you they gave me good price and mohamed mahbub he is nice customer services .
It was a great pleasure to talk with and work with Mohamad mahbubul. The environment is very clear and nice
Thank you Team Geico
Geico Agent Was Very Professional.
Ms.Kimi was very informative and cordial!!
Needed insurance
Got my issues resolved
The worst Company for auto insurance
Good
Very rich all recommended
Very good ... excellent ...