Terry is THE BEST!!! Extremely knowledge, professional and kind! He is the main reason I have stayed with Master for well over 10 years and purchased a new Geothermal system from him. In addition to referring 2 others that purchased (1 Geothermal & 1 Gas Heating and Air) systems from Masters!I hope the owners value and appreciate Terry as much as his customers.Best regards,Have a nice day,Kathy Goudy

I can ALWAYS count on Terry T to be on time, super courteous, and quickly diagnose and fix my problem. He is the BEST by far, especially when it comes to boilers. I ALWAYS request him for my service issues.

Always courteous and on time. Ive got a scary basement and an old boiler and Terry is always able to fix my problems! Bravo! Hes the BEST

Of course it’s a Holiday Weekend and hot outside. You turn the air on and of course the air doesn’t work. So frustrating!! Not sure who to call so we picked Masters. Best decision we could have made. They squeezed us in and fixed the problem !! Best part was they had what we needed on the truck. Air was fixed that day. Thank you Masters, you will get our business again. Terry was kind and friendly. Terry definitely knew what he was doing. Terry will be the one I request next time!! If you need HVAC service call Masters you won’t regret it!!

We have been doing business w/Masters for a long time - ever since they installed our geothermal unit over 10 years ago. We always ask for Terry - he is super knowledgeable and does fantastic work. Last time he was here doing routine checkup on our geo, he overheard me saying we wanted a new water heater and told me about a current promotion Masters had for that. A week later, we have a new water heater! Thanks Terry, youre the best!!

Terry is very professional and very pleasant. Im always pleased when I know he is the technician providing my yearly service!

We were happy with the quick service that we got, because its going to get hot this week. Terry was pleasant and explained everything to Roger, hopefully well be good to go the rest of the summer. Thanks!!!

The service is ALWAYS very good!! They dont try to oversell you with add ons and give you all of the options so you can make an informed decision!! They give you the most bang for your $bucks$!!!

Good job fixing my central air on the 4th of July.Did not know if I could get anyone on a holiday but called and they sent someone out.

AWESOME SERVICE WOULD RECOMMEND TO EVERYONE

Excellent after hours trouble shooting and awesome follow up the next morning! Prompt service and repair. You cant go wrong with Masters. Terry always takes great care of us!

The tech was knowledgable and professional. He found the problem and fixed it with same day service.

Most absolutely amazing people to work with! They are there when you need them,their called Masters for a reason. Fast, reliable and very professional. Most definitely calling again and again!

Terry was great! Extremely professional & addressed any/all concerns that I had! I would highly recommend Masters Heating & Cooling!

When I needed service on my Water Furnace I called Masters Heating & Cooling, and they promptly sent Terry to diagnose and repair the problem. Terry quickly determined the source of the problem and he replaced the defective part. My Water Furnace was restored to good health promptly, and Terry determined that much of the repair costs were covered under the factory warranty.

I was pleased he was early and everything went better than expected

Terry T. was on time and performed the service quickly and efficiently. He answered any questions I had and was very courteous. I recommend Masters for heating and cooling needs.

Master’s is always on time and my technician Terry, always gets the job done. He is extremely knowledgeable of his field and I would recommend him to everyone.

Dustin was very courteous and did a great job. He checked for things that we were never told about before, like the fins on furnace where propane goes thru. He is an excellent worker and pleasant to talk to.

Terry was courteous and professional. Fixed problem quickly

It doesnt get any better than Masters Heating and Cooling! I recommend them. I had them put in a new AC unit and Furnace. They had it all in, in just one day start to finish. Kerry came out and got me a good estimate from the start. They really made it happen!

Terry Tebow is the best tech one could ask for. Always timely, polite, proficient and a joy to have in my home. Has been our go-to tech for years and hope he never retires :)

Masters Heating and Cooling has been servicing the equipment in my home for over 20 years. I have always received excellent and timely service from this company. I trust the work that is done and the advice of technician Terry T.

Always call them for my heating or cooling needs great service thanks

Your employee Dustin C. Is a great tech very good at what he was doing. He should be one of the valued employees of your business.Larry Atkinson

Terry was very friendly and knowledgeable. Excellent job. yesHe has always taken good care of us.

Technician (Terry) is always very friendly and polite. He does great work and explains the issue and what he did to repair it.

Tech was friendly, on time and cleaned up after annual check was completed.

My mother-in-laws furnace quit working and Masters were there within an hour to check it out. Turned out the motor quit and they had to order the part. They went above and beyond because they had to go get the part themselves when the part didnt get shipped. She is elderly and they wanted to get her taken care of. The total was even below the quoted price and they had to replace another part. Thanks so much Masters.

Absolutely, blown away by Masters Heating and cooling service, repair, sales & installation. My AC Unit went out on Labor day Terry came out the next morning a hour after I called he took his time checking my AC Unit even explained the ins and out of replacing parts or getting a new unit. Due to his level of explanation we decided to get a whole new Unit. Kerry came right out within 30 Mins and walked through with Terry and sold us a new unit. Now your installers, Wow what can I say they were respectful and worked very hard I had multiple gentlemen working here (both Tims, Aaron all day to ensure we Would have cool air again. I want to thank your entire team that helped our Family

Terry was prompt & efficient as always. He is like a family member & a friend.

Great service! Terry did a great job!

Arin was very informative, thorough and cleaned up after himself and everything was explained in great detail. Very happy with his service and knowledge

Terry does great job is very through and pleasant.

Said theyd call back. Never did.

80 dollar trip charge286 dollars for a 5.99 partThey installed a brand new air conditioner and furnace 1 year ago and started that the humidifier they moved and remounted was not covered be careful and check prices before hiring them

Tried to find work.when ready they well call.thanks you and hope my resume will be looked at in Ft.Wayne

If you want it done right the first time Masters is who you call. AAA+++

Fast and courteous service