I called today to see if someone could come look at my a/c unit, Justin called me back immediately letting me know that one of the guys would be able to come see what’s going on . Gregory called me maybe an hour later asking questions about what was going on && for the address because he was going to stop through to see exactly what was wrong in case he needed to grab equipment ! He stated he would come back later this evening after a previous appointment he had but would call me first, he called at 4:54 letting me know he was on his way back over to fix our a/c unit,, he came && got the issue fixed within 30 mins ! EXCEPTIONAL WORK,, EXCEPTIONAL RESPONSE && PROFESSIONALISM !!!! Thank you so much for coming && making sure our a/c was working properly !!!!
Had an emergency with my AC unit late in the day, Justin was very attentive to my request and showed up within an hr. Found out a part needed replacement, and came back 1st thing next morning. Answered all my questions clearly, I even learned a bit more about ACs from a quick conversation - highly recommend!
My AC unit went out and needed servicing quickly. I believed it only needed free on so I called Hoke Heating & Air. When the tech came to service my AC unit he said it needed a small part. After he replaced the part he could have charged me for freeon, however he said all I needed was the part and my freeon was good. This company operates with honesty and integrity and has no complaints at the BBB. For a working female with limited funds Hoke gives good value for their prices and I will use their services again.
Excellent