Have purchased several cars at Carmack. Love my Honda CrV!
I can’t say enough good things about this company. We were traveling from Ohio to Iowa and blew a tire. One of the Lugnuts was rounded off and wouldn’t come off to replace the tire. Long story but after a couple tows and lots of issues we got it to Carmack right at closing. They gave us shuttle service to a hotel got it fixed after 2 other places weren’t able to do so and gave us shuttle service back all at an extremely affordable price. I can’t thank Rob, Corey & Kenny enough! They were life savers!
Tom in service was great and they performed my oil change, tire rotation and recall service quick! Bill Lucas was our salesman when we bought our Honda and he is great to work with and even gave me a loaner car so I didnt have to wait during the service. Thank you Carmack!
I have leased 2 cars from Carmack and have had each of them serviced both here and elsewhere. The price has been competitive for minor things like oil changes and tire rotations every time. They always let me know of any coupons that might exist to save me money and some services have been rendered free! So what Im telling you is that you will probably do well getting any Honda/Hyundai from Carmack serviced here. They have ALWAYS been polite and gone that extra mile. I like going to Carmack for my service needs.
We always get good service I wil always take me car there for any service
Kenny, Rob, DeWayne and Corey are the best always take great care of me. Fast service and the coffee is the best in town.
Always very professional and great service! You guys are the best!!
Had an issue where a repair did not go as expected. Service manager apologized and told me he would make it right. In todays world where profit is over ethics. I was sold by his honesty and the way I was treated. They have serviced my cars several times since with great service and no issues. Price is competitive.
Great service department! Very professional and patient. No matter how trivial or hard to describe, they find it and take care of the problem.
They said it would be a month before they can get me in to get my transmission R and R
The service and people, as usual, was superb. Never a complaint with Carmacks service or people.
Always fast friendly and very professional
Derek sanders was was very knowledgeable and helpful to find me the perfect vehicle for me!! If you go to Carmack ask for Derek he is the best!!
Carmack has a reliable service department with a friendly and helpful staff. I received fast service on my oil change and tire rotation for a fair price.
We have owned our 2014 CRV for 6 years. It has had no problems for 162,000 miles. Only needed battery and tires with oil change every 10,000 miles. Great car with great service!
Happy with the turn out at CCC, brought car in thinking I had something wrong with my back windshield wiper, but, they checked it out and said nothing was wrong. They took awhile checking things out, (approx. 45 min. to an hr.) assured me my car was safe to drive. They wouldnt even accept any pay for their time. Now that is what I call awesome service, especially in this day. I appreciated the way they took care of me and my car. Thanks again CCC. Great service.
Great place for diagnostic
JESSE FLORES AND BILL LUCAS WERE GREAT IN GETTING MY DEAL WORKED. I WAS EVEN ABLE TO SAVE ALMOST 100 DOLLARS A MONTH ON MY PAYMENT. I LOVE MY NEW PILOT AND WILL DEFINITELY BE BUYING ALL MY CARS HERE IN THE FUTURE.
I have used Carmack Service Center for more than 8 years. They have always handled all the repairs and service in a timely and professional manner. They take care of my vehicles with the utmost care, and always let me know of any concerns they find so I can decide before proceeding with the necessary repairs. They are knowlegdable and honest, and treat me with respect. Tony and Tanya are an asset to your business.
Wouldnt go anywhere else for maintenance. Tom on the Honda side and Ken on the Napa side are exceptional employees. Rob the Napa service manager has gone out of the way to treat me fairly after an oil change issue awhile back. I will continue to recommend them to my friends and family.
Having my car serviced at Carmack is one of the easiest things I have to do. Appointments can be made online, the service staff is always helpful and pleasant and very knowledgeable. And they have a shuttle service with a very friendly driver. Another reason why I am glad I chose Carmack!!!
Service was excellent, I will be back.
Great service department The staff is very friendly and always helpful. Every visit results in very quick service. If you havent tried Carmack Service Center, you should do so.
As always they were super friendly, helpful and fast! We will always use them for all our repairs and general maintenance.
We only bring our car to your service area. We now have had another problem. Regarding todays tire rotation- they did last rotation....and now this time, when we looked at kit for tire rotation...THEY HAD LOST our lock for our tires to be rotated. Now we expect them to replace this item as it was safely in our car when the last rotation was done. My husband asked the service man about the missing item and he said...well we dont need that....BUT WE want it to be replaced and put back in our car..My husband wanted to talk to our salesman but he was busy. So we are responding in writing. Sadly the servicing we have gotten this past year has come with serveral problems. It all started when they moved our servicing to the south building group.We should not have to double check our servicing each time, and leave with a feeling of question IF they did the work or not. We had no problems when our servicing was in the NORTH building.
First oil change and tire rotation on my 19 Ridgeline. service director Rob Lovell went above and beyond. A pleasant difference to service departments Ive been to in the past.
Associate was waiting with my ticket as I arrived for an oil change, and tire rotation. My service was completed quickly; allowing me to enjoy the remainder of my day.
Service is professional and fast!
Great service and staff is so friendly! Quick service ! Thanks again ☺️
Great service department. Tom Allsop is always courteous and helpful.
Carmack always takes the best care of me in sales and service. Shout out to Kenny in service for everything you do!
Salesman are kind of pushy and impatient. Theyre only trying to look out for themselves and not the buyer.
Wonderful service people that take pride in their work
Always take oue car there they r friendly and very honest they do a great job
Great staff. Quick, efficient, and does excellent work.
I brought my car in to have a tire fixed and rotation. It was taken care of the car runs great.As always CARMACK did a SUPER JOB. THANK YOUCARMACK!
Great people to do business with.
Outstanding customer service.....
The service department is awesome!!
The service department is awesome!
Tony was so kind. Top notch employee!
Fast service friendly staff
There was an obvious miscommunication about a part that was needed for my car and it resulted in a lot of frustration. Had the lady behind the counter been more specific about the part for my hood prop, a lot of headaches could have been avoided. The waiting room is tiny and only seats six people. The day of my appointment, the room was packed, which resulted in me and my children sitting outside in the cold, or standing around in the cramped entrance. Needless to say, I was very unhappy and I will not be returning here!
Had a tire rotation here. They forgot to tighten all of my lug nuts. Caused several studs to break and some missing lug nuts.
Id like to send my infinite thanks to the hospitality and effort of the staff at the Danville Napa Service Center. I broke down on my drive back to Canada from Indianapolis and the effort of Rob and the staff to help me out as well as help make sure I was comfortable and taken care of was amazing. Thanks again guys!!
Great service, decent waiting room, shuttle service fixed vehicle & stood behind work
Friendly and helpful
Great place to buy a car
Great service