Great for budget, but had to cancel...I booked with Las Hadas back in 11/2017 for my wedding in 10/2019. Although the parking lot and food were not great, their amenities and customer service was excellent. I had worked with Ivette from the beginning and she was amazing. For the past year and a half, I had made arrangements for vendors and other important decisions based on this venue. In 01/2019, my Fiance, mom, and I arranged a visit to discuss and play with decorations. We checked out the ballroom and chapel one last time to make sure our vision was falling into place. Now, keep in mind that the chapel was in progress when I booked it but they had shown me their blueprints and layout. When we saw the chapel at this visit in January, it was incredibly beautiful and perfect. It made us very happy and secure with the decision we made to book with Las Hadas even though it was not exactly what we wanted (more to do with family than the venue, but things like food and some of the permanent ballroom decor could be better). Anyways, I asked the staff if there were any more pending changes or decor missing in the chapel. The staff responded, No. This is it. After some long hours spent with the decor, the staff encouraged us to return for their open house in February to check out all of their options. So we returned, and the first thing we did was visit the chapel so I could show my Wedding Coordinator, and walked into one of the most ghetto and horrific murals on the walls of the chapel. I was in shock and asked the staff if the paintings were permanent, to which they confirmed that they were in fact a part of the setting. I was heartbroken because the one thing that I loved about the whole venue was now the thing I hated the most. We went back into our car and we cried from disappointment. I immediately called Ivette to ask about this change and inquire on why I was not informed about it. She did not really explain any reason other than offer two solutions: cover it up with drapes or she can provide a full refund. I told her we would think about and discuss our options, but I did express my disappointment. After a whole week of deliberation, we decided it was best to obtain our refund and find another venue. With less than 8 months to our scheduled wedding date, we were stressed with finding another venue. Luckily, things fell into place and we found the venue of our dreams and accepted this inconvenience as a blessing in disguise. My main purpose for this review is to share my story, and hopefully prevent this from happening to others by encouraging brides to stay on top of their vendors. We took a leap of faith and trusted Ivette and her business to do their parts. We would have never known about this mural because it was not communicated at all. It was because we are very involved in the wedding planning process that we made this discovery. I am glad things turned out very well for us in the end. We had to change our wedding date, and were lucky that all of our vendors were available for the new date considering that we had placed over $5000 in deposits; also, we are happy we did not print our wedding invitations or save-the-date cards early on like we had initially planned to do so. Again, we were lucky.One last thing, the staff did give me a hard time in refunding my money. I made it very clear that I had spoken to Ivette and she ensured I would get a FULL refund, not the partial refund that I was being offered. I pointed out that the contract even stated that I would. Ultimately, they did call Ivette and ended up giving me my money.
Best game room ever. Service and food very good ❤️
Parking can be trouble sometimes but apart from that it was all good!
Worst place ever! Everything is shady and no one should go. The owner is not good at business and I hope that some one catches her. I wish I could of put no stars
Beautiful place but parking is tight if you have a SUV and scary neighborhood
A great ballroom! Had our wedding there. Loved it! From the owner to all the staff. Everything came out great.
Great venue foe a dance fitness fundraisser. Lots of room, clean, plenty of parking
It’s pretty good if you like to vibe
I have had some events here. Food and service was great. I would highly recommend to anyone.
Just had our wedding there on the June 30th on ballroom 3. The staff was awesome. They were very friendly and always had a smile on. We had Dj Dynamitize which does many bookings for the venue, they are a must have for your event if you want a young spirited, easy going, professional and great light setup. The food was delicious, we had the Italian. The bartender was very friendly and knowledgeable. The policemen were always on the lookout and very courteous. Parking was a bit tight but not a big deal. I would strongly recommend this venue to anyone that wants to have a memorable night and not have to worry about a thing on their special day.
Great place! Several different ballrooms that can accommodate any type of party, and very attentive staff.
Its elegant and has a playroom and its monitored by a worker so kids are safe
Excellent service!! kids rooms and best food!! Awesome place in the Dallas area. 👏
The ballroom looked amazing, the employees were nice and helpful.
I see lot of people rent and host partys here alway a good place to use for partys or get togethers
Ballrooms are elegant, clean, food is homemade, and done to your likening. #1 in dallas
Interesting part of town. Went to a quinceañera there. It was the right place for that.
Really nice, clean, efficient service... Great service.
Is nice, they think on the kids too..
Today Im hear the kids room is awesome
Good staff I am the dj
Great place to have your events
Very nice place
Great venue with different available ballrooms
Luis Coronel was there I am so happy!!!!!!
Nice set up
Very nice
Good
Cool
Clean!
So pretty 😍 l like it all Decorations.Very nice place, excellent arrangement I love it Congratulations 😉👏 Success
Hermoso....y elegancia
Its a good place and apart I liked it
It meets expectations.
Very elegant for a good special occasion
We went to participate in the auditions of I have a lot of talent. Only the location does not look very safe.
Excellent game room for children. Very good weather excellent
Perfect and suitable for all types of events
Is very. Beautiful. To have. Good ones. Memories. In a good place and. For the excellent service q. Dan here. The staff. I know. Esmera. In attending. The most. Best. To. People and. A lot. Amiability
Security couldnt even control a 15-year-old boyIn addition they demonstrated bad procedure, excess of force, it would be perfect that a demand were won for that reasonThey are on the news and they dont even tell the truthShow it with videoA safe and familiar placeIt has security cameras.I said.!!!!!
Good place. Cleansed!!
Partyyyyyyyy timeeeeeee
It is the maximum they invited me to several parties and I liked it a lot and now I am going to rent these rooms that are super equipped
Incredible place, the employees are very attentive, the food exquisite and the owner very attentive to our needs.
Excellent place for social events.
Very good salon and cervisio
Excellent venue for events, the best food and attention
I loved it and more because they made my dream come true by recognizing an artist 😍😍
Excellent place
Very rich lunches. Especially the coffee ☕
Good place
Excellent and very professional
Is very pretty
They have good service, good staff
I do not recommend the food.
Nice place