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Cooper Hotel Conference Center & Spa
12230 Preston Rd, Dallas, TX 75230, United States
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Cooper Hotel Conference Center & Spa

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El
Review №1

Beautiful hotel, Awesome location, quiet and peaceful. Customer service like none. Staff provided us with a fridge and microwave, so we can feed our babies. Big Amazing gym and pool. Love the trail, our babies loves the ducks. This hotel got it all. Love it!!! Will definitely be back.

E.
Review №2

My favorite hotel in the city, bar none. The whole place is kind of like an oasis, separated from the concrete jungle outside the fence. Its the epitome of old-school-cool, circa 1960s, Dallas style. We love playing on the tennis courts, walking along the trails and feeding the ducks at the pond. Rooms are large, comfortable, quiet and clean. Ours had an awesome balcony through french-doors and overlooking a lush courtyard, super chill. The gym is AMAZING, the lap pool is tops. Staff was always attentive and accommodating. Were looking forward to our next visit.

ja
Review №3

Receptionist was polite and open to help in any way needed. Room was so clean you would think it was new. I appreciated that the room had an additional blanket. We were told there was a breakfast available in the morning, although we were leaving at 5:00 to check in for surgery. Which brings me to the reason I chose this hotel. I was looking for a quiet haven before surgery and I found it at Cooper’s. It gave me everything I needed.

Bi
Review №4

Its a nice enough hotel but given its price very lacking in amenities. There is no refrigerator in the room. The ice machine is on the first floor only. And someone needs to hear that putting a full sized mirror opposite the toilet is a bad idea.

Ke
Review №5

I give a 4 for the hotel but a 1 on the clientele. We booked this hotel because it was the cheapest around for the weekend that had really good ratings. We were attending the Texas Frightmare Weekend with our kids. When we arrived we thought it was the wrong location. Its in a fenced off, well manicured area(tennis courts, walking path, ponds) that had medical buildings inside. But it was the correct address. The front desk receptionist was very friendly and told us about the sauna. Hot tub and pool. But once we got settled in I started to realize this was probably not the best hotel for a family. I felt like I got transported to the movie Cocoon. All I saw were older people. And Im 50 and they were older than me. Older and snooty. They made you feel like you were beneath them and didnt belong at the hotel. Giving you the stink eye. I have never felt so uncomfortable in a hotel before. They pool was a lap pool and there was never a break in older men doing laps. My kids wanted to go in the pool but I didnt want to have to deal with what more than likely would have occurred. Which would the snooty old people complain that kids were disrupting their time. Dont get me wrong. The hotel was a good hotel. Just not for a family. Or a simple middle class couple. If you think you better than everybody else then this hotel is for you.

Ga
Review №6

Very clean and spacious room! Price was great too! Nice quiet location that feels like a private apartment.

Ye
Review №7

Enjoyed bargain $ for spacious quiet room, high quality sheets & towels,central location, miles of walking trails, fitness center with classes & 2 pools. No breakfast but torchy tacos & Maple Leaf diner close by.

Ki
Review №8

The room was clean and cool. The front desk staff were always so friendly. Tyler especially went above and beyond. He had Chick Fila type of costumer service haha. Y’all are lucky to have him! And so are we. We were there for a moms weekend getaway. It was the perfect place! The grounds are stunning and peaceful. The spa was amazing! We spent a lot of time in the hot tub, steam room and outside pool. The ponds are so relaxing and the ducks and turtles are great entertainment. It was such a pleasure staying there!

or
Review №9

Website says this is an oasis, and its true! As you drive onto the large Cooper Hotel Conference Center & Spa (CHCC&S) campus, the traffic and hubbub of the DFW metroplex disappear! However, you still have easy access to all of the metroplex (including only 20 minutes to DFW!).From booking to departure, all guests in our group experienced excellent customer/guest service and appreciated the peaceful, comfortable, spacious accomodations at Cooper Hotel Conference Center & Spa (CHCC&S). We booked directly (due to varying arrival and departure dates and rooms needed for guests in our group) and experienced patient, friendly service with good suggestions for rooms best suited to our needs. The front reception team members (especially Tyler) were friendly and also patient regarding questions abouta the scope of activities and services available to us while we were guests. The rooms (2 king suites, 1king room, and 1double room w/disability access) are spacious, clean, quiet, and very comfortable. We enjoyed complimentary hotel guest access @ the Fitness Center for workouts and classes. All Fitness Center team members were friendly (especially Kameron & Scotty - Fitness Reception & Instructors and Frances - helpful w/spa purchases). Enjoyed speaking with Jill Turner, president of Cooper Complete, as she shared samples and info from the Cooper Nutritional Line.Just book here, youll be glad you did and sad if you cant stay long enough to enjoy it!

La
Review №10

Our hotel room was lovely and the spa experience was pretty good.

Cy
Review №11

Hidden gem in the best Preston area.

Lu
Review №12

Nice accommodations! A little older hotel, but it was clean and had everything we needed.

Br
Review №13

Small, well appointed hotel with incredible facilities located within the Cooper Institute health & wellness campus. An amazing value for the $$$

cr
Review №14

Upscale safe and accomodating_

Je
Review №15

My fiance and our extended families stayed here the weekend of our wedding. We couldnt have been happier. Each staff member at the Cooper was awesome: helpful, accommodating, and friendly. The rooms were spacious, incredibly clean, and very comfortable and cozy. We didnt want to leave. Weve traveled extensively and this was one of the best hotel experiences weve had. I highly recommend this property to anyone who wants a five-star experience.

Al
Review №16

5 star as always

C-
Review №17

Truly a magnificently blessed experience, far greater than the words I can use to express the fullness of my stay.Krista & Tim are just phenomenal, as they most graciously assisted me in getting seamlessly settled in from my red eye flight, and helped me work through some challenges I had with my reservation, prior to arrival.Thank you both, again, from the entirety of my heart—filled with utmost gratitude! 🙏🏼Many Blessings back you all’s way, to your family, and to the Cooper family, for such remarkable accommodations!👌🏼👍🏼

Ma
Review №18

Our experience was very nice, the staff was very attentive. I liked that it was not a typical hotel, it had walking trails and beautiful trees. They also had a really nice pool to do some laps.The only thing I would say could be better might be the breakfast like the eggs - their powdered eggs. They have a couple more options though, which were good so no complaints.Another thing that was not the hotels fault, was some snooty customers. Since its a nice area your going to be surrounded by some customers who think they own the place and the staff which if your like me, will upset you and make you want to stand up for them. (not all customers were like this though). Just a heads up.Thank you Cooper Hotel for a beautiful and relaxing stay.

Hu
Review №19

Even in September, The problem is - The thermostat. Even with temperatures in mid 80s, the cooling did not go below 72 for 5 hours—- when it was 2 am. They then charged me for $270 for a second room. Tried to give a credit for 1/2 price!! Which is what I paid for our first room. Not happy.

Mu
Review №20

Easy Checking and Splendid stay. Rooms are big and beds are really comfortable, stunning interiors.Breakfast served is was really tasty and lots of option. High end bedsheets will make your sleep cozy and comfortable.

An
Review №21

“Fantastic option”An excellent option outside of downtown Dallas. Very spacious rooms in a really nice property. Bathroom is perfect, as in a high end hotel. Continental breakfast is quite nice. Customer service was excellent, very accommodating. Overall quality for price is sensational.

Ja
Review №22

Very nice and quaint hotel. I was staying for a week to attend a conference so also experienced quite a bit of the food. The food was very good and well prepared. The room was nice and well kept. Staff was always acimidating and friendly. I did not use to much of the centers amenities so can not comment on them.

Ja
Review №23

Very awesome! Quite, peaceful!! And the fitness facilities were amazing. It was a nice getaway in the city. You forget that you are just off a very busy road. The trees around the property really shield you from they city.

Kr
Review №24

This is a lovely hotel and a lovely property. And no nickel and diming. A refreshing change from most hotels these days. I would absolutely go back.

Da
Review №25

Very good, we always stay here when we come to Dallas.

Pi
Review №26

Love this hotel! Always comfortable rooms and kind staff! Relaxing, quiet hotel and incredible excercise facility make this a great place to stay. Highly recommend if you are looking for a first class experience at a great price!

Jo
Review №27

I had no idea this hotel was around, and Im so glad I found it on my Expedia app. The staff was extremely professional, friendly, outgoing and helpful. My wife and I stayed there for 1 night to get away from normal life at home for our wedding anniversary, and we were both impressed. Only 2 down sides to staying here for most, but not for us: there was not a mini fridge in our room, which would have been good to keep her insulin in, and there was no microwave either. The hotel and the rooms was super clean. Definitely take the time to have the continental breakfast, it was amazing. I will be back for sure!

Em
Review №28

I have stayed there a couple times while they were doing some work on my house. I attended a conference are the other day and it was well-run. Great experience overall.

Se
Review №29

We used the conference room for a four hour long meeting and it was great! The staff was very helpful and polite. All needs were met promptly. When scheduling for the meeting, they were prompt at getting me the contract and booking us in a very timely manner. The rooms were very clean and the lobby was very nice.

Ro
Review №30

This place is an absolute gem. Service is excellent, nothing is too much trouble. Breakfast was perfectly adequate, nothing fancy but fresh and complete. Tthe rooms were huge and spotless clean. The neighboring gym is outstandingly. We will be back!

Ji
Review №31

My stay at Cooper Hotel was great! The room was clean and spacious. Facility and grounds were beautiful. Breakfast was the only part of our visit that was lacking - average breakfast included at your average hotel quality. Overall, though it was a great stay!

Je
Review №32

It was great

We
Review №33

Great place to hold a conference but I was a bit sad at no breakfast when I stayed there. that said was clean and affordably priced

Ju
Review №34

The room was wonderful. All of the furniture and beds were brand new and super comfortable. Everyone working on the property was helpful and addressed any issues immediately. I will definitely be back and recommend the Cooper Hotel to friends visiting Dallas.

Al
Review №35

The hotel has a very homey feeling which is what I look for when I am away from home. Very nice staff. Quiet rooms. Spa services on site. And Not too far a way from North Downtown Dallas. I would defenitely recommend this Hotel.

Sh
Review №36

I was really impressed, I actually get to experience what was being said by previous guests. Very spacious,nicely decorated room, calming environment, impressive fitness center and tennis court. I plan on staying again. And of course, the complimentary breakfast was appreciated. A very therapeutic place to getaway away from home.

Pr
Review №37

Great little boutique hotel tucked away on an AMAZING campus with running trails, ponds, and access to one of the nicest gyms in Dallas. The rooms are very nice and come with complimentary continental breakfast. The surrounding area has a bunch of great restaurants and things to do as well. This is one of the hidden gems of Dallas.

AL
Review №38

Great place to stay

Ro
Review №39

Great room with cozy balcony. Enjoyed our stay very much. Go to the maple leaf for breakfast though. The provided continental breakfast is not the best. Overall great spot

Oc
Review №40

Copper is a top of the line clinic, fitness center, hotel, and research institute. The staff and facilities are first rate and there is something for everyone. Come in for an assessment or get fit with one of their professional trainers. Highly recommend!

Cu
Review №41

Outstanding continental breakfast, awesome fitness facility (LEGIT GYM), pool, tennis courts, beautiful campus, 1 mile and 1/2 mile walk/run tracks, huge rooms, and more!We booked this place thinking it was a normal hotel. The beautiful boutique hotel is attached to a physical rehab facility (NOT DRUG, PHYSICAL - INJURY STUFF). It was a pleasant surprise to be surrounded by such positive staff and guests. Uber to downtown is roughly $12. All of our trips to and from our Dallas site seeing spots were less than that.

Li
Review №42

Love the Cooper! Hidden gem in a great neighborhood with everything a girl could want just a block away on Preston and Forest Ln. The hotel is small but still seems very private. A lot of amenities at the Cooper Institute. A health and fitness lovers dream! Rooms are really nice. The one bedroom suite is my favorite. Its like 900 sqft!! So many good things I cant name them all! Check out Clotheshorse Anonymous in the shopping center at Forest Ln. Best consignment store EVER a short walk from the Cooper.

An
Review №43

Clean. Nice staff. Large rooms. Good amenities. Only downside is that everything felt just a little dated. But I’d gladly stay here again

Am
Review №44

My husband and I came out and enjoyed ourselves at this amazing and relaxing hotel. We found it very relaxing and peaceful. We were extremely comfortable during our stay. We highly recommend others to stay here. Thanks.

Gr
Review №45

Fascinating hotel, great rooms - super clean, you feel like you were transported 30 hears into the past, but in a good way! Access to the fitness center and spa make staying at this hotel easily one of my favorite hotel stays. Continental breakfast is average.

Wi
Review №46

You do not need a membership to stay. And if you stay you have access to the gym. 12130 Preston Rd.

Er
Review №47

We stayed a week here and was more than pleased. Very nice and helpful staff, place was clean and well taken care of and the bedrooms were very nice and clean. Would defiantly stay here again!

St
Review №48

Cooper Hotel Conference Center and Spa is magical! Whether wanting to have a Spa Day trip, running on the track, swimming laps, taking in the beautiful scenery or all of the above this property is wonderful! Very highly recommended!!

Ma
Review №49

Very nice secluded hotel that is just a gem... My room was amazing. The staff was wonderful. Housekeeping does a wonderful job in preparing the rooms.

da
Review №50

My Husband an I decided to check out this perfect hotel for a weekend getaway and we were glad we did. Check in was a breeze the hotel was nice and very clean, the beds are very large and comfortable we loved the double doors to the balcony there we over looked the pool area and different couples walking on the walking trail. From the beautiful plush towels to the his and her bathrobe this place aim to deliver comfort to each guest. We also enjoyed the complimentary tea and coffee in the room and also the complimentary breakfast was healthy and very good we love it so much we are sending our parents there for a 52 year wedding gift.

Ri
Review №51

Ok but older and brings me back in time. Could definitely use a remodel. Just does not have the high end feel you would expect from a hotel of this caliber.

na
Review №52

This place was a very clean and nice facility. It was great my wife and I were able to get our kids in the clean pools and were able to work out while we were there. That being said, I was only able to give a 3/5 for a couple of reasons.1. My 3 year old “lost” his teddy bear during our stay. The staff did what they could to help find it and even put us on a lost and found list, but it was never found. Thinking back and talking to my wife about it we are now about 90% sure it was stolen, and the only people who had access to our room other than us was the cleaning staff. My wife knew where she placed the bear prior to us leaving for the day and it wasn’t there when we returned. Needless to say my son was devastated.2. We were fairly certain a member or members of the staff were smoking weed in either the stairwell or the maintenance room near the stairwell as the odor radiated through the 2nd floor hallway outside of our room. Neither my wife or I really cared if someone wanted to smoke, but we did not really appreciate our kids being exposed to it. Had it been an issue in the room where we were staying we would have requested to move rooms. My children made several comments to us about the hallway stinking. I believe it was someone with the hotel because when checking in on May 4th, the front desk attendant reeked of weed when he checked us in. Being in law enforcement I’m very familiar with the smell and what it does to someone who smokes. There wasn’t much hiding his red, bloodshot eyes. Having said that, I could care less about whether or not someone wants to smoke it. Just try to be a little more tactful, and not smoke at work I guess.My wife’s and I decided we would probably stay here again given the cleanliness and what amenities we were able to get for the price if we ever make it through Dallas again.

JP
Review №53

They were having a sale and we were able to go here. Its an amazing hotel with the beautiful grounds and workout facility. You can attend most of the exercise classes. The staff was really helpful and friendly.

Ke
Review №54

Wow! This is the greatest experience with a motel our family has ever had. From the pleasant staff to the beautiful clean rooms it was a wonderful place to stay. Dont pass this treasure up for some name brand upscale luxury hotel.

Wi
Review №55

A little valentines eve suprise overnight stay for me and my queen and everything was great staying here. Thanks for the friendly staff great room and amazing bed and the complimentary breakfast was delicious! We will definitely be back.

Ro
Review №56

I stayed there with my girlfriend for one night and it was an amazing experience. The amenities were great, breakfast was very peaceful in its setting as well. We definitely recommend a stay.

Ka
Review №57

A well maintained hotel. There are many useful amenities to enjoy especially the spa. Staff are all kind and amazing. Ive had a great stay here.

Ro
Review №58

Unique hotel on a lovely health campus. Was only here for 1 night business. Didnt take advantage of all the health amentities. But room was great, very comfortable bed, good value that includes breakfast.

La
Review №59

The bed was like sleeping on a marshmallow. I and my mother really enjoyed this hotel. We also enjoyed the spa. The fitness center was fantastic! The only downside was room service is limited in food type and hours of operation.

Sa
Review №60

Spacious and well kept rooms. Gorgeous fitness center with nice shower facility. Always look forward to coming back!

Ra
Review №61

Mike was great!! He helped me so much with a question I had. He engaged in friendly conversation which truly made me feel welcomed. Ive traveled the world and this has been one of the best experiences.

Mi
Review №62

Went here to relax.. Ended up staying in a room next to a family with small children. Did not get a lick or rest or relaxation. Cancelled our second night here based off this experience. Front desk was unhelpful.It appeared to be a nice facility, but we were unable to enjoy it due to lack of sleep. Will not recommended and will not return.

Aa
Review №63

Very quite place in a huge city. Very accommodating staff! I will definitely go back.

Ru
Review №64

Very nice. Clean. Peaceful walk among the oak trees. Safe.

Ga
Review №65

It was a bit hard to figure out how to get inside the gated hotel, but once we got in the service was amazing. Our rooms were super clean and nice looking.

Ro
Review №66

Great place to stay for the physically active travelers. There are many aerobics events and activities at the facility. Highly Recommended!

To
Review №67

Excellent location and stay. Peaceful and relaxing.

St
Review №68

The rooms are really nice. The grounds are pretty nice. The breakfast is typical hotel quality. Televisions had spectrum cable with your typical channels plus hbo. Staff was friendly.

Ka
Review №69

Has been a pleasant stay so far. Nice facilities and quiet.

Le
Review №70

Excellent stay incredible customer service will be back definitely

Ca
Review №71

Stayed here 2 weeks ago. Nice hotel. Clean and I was happy about that bc Im VERY picky. So after inspecting the room there was a sigh of relief. The room was spacious and comfortable. Staff greeted me with a smile on my way in and out, very polite. Checking in and out was easy. The Cooper is hidden away which I like, yet it was close to everything. Perfect location. This will be my hotel of choice anytime I visit Dallas.

Ju
Review №72

Very nice place. I truly enjoy my time there. Im very satisfied.

Gf
Review №73

Ok, I can only do the review on the staffI Deejayed a wedding at Cooper Hotel. I checked in with a real nice gentleman who directed me to a friendly lady that led me to the back of the Hotel to the reception to the Hotels Coordinator. She was very friendly and directed me to where i would be setting up for the evening.The place was wonderfully decorated for the evening. When guest arrived the were welcomed with a beautiful staircase that led up to cocktail hour.The Bar was stocked beside the staircase with wines, beers and assorted signature cocktails. The 2 bartenders were very friendly and faster than some of the other bars l have reviewed on here.The wait staff was perfect from serving of the hors d’ oeuvres, salads to make course. The gentleman that was in charge of dinner was very nice and checked on all in attendance.

Ma
Review №74

You get charged a very different price than the one you sign for and they do not have any explanation as to why that is. Wonderful place - just expect to pay over one hundred dollars more than you expect to pay!

Er
Review №75

Great hotel with good facilities. Worst customer service I have ever experienced in a hotel. Stayed there 3 times and every time service is just bad. Rude and slow, especially front desk. Management really has to do something about this, otherwise, good hotel.

Ca
Review №76

Thank God we found this place - thanks, TripAdvisor! Talk about your hidden gems! The hotel is part of a large campus - Im not sure how big, but Id say 10-20 acres. Its lush with vegetation; very quiet and very CLEAN. If youre into fitness, this place has it all: 2 pools, a well-marked 1 mile walking trail (nicely shaded) and a huge (I think I read its 50,000 sq ft!) fitness facility. Also tennis courts. The rooms are quite spacious and we even got upgraded to a suite (without even asking). The people at the front desk were incredibly cheerful and helpful with suggestions (shout out to Eric Martinez!). Conveniently located about 20 minutes north of downtown Dallas - less than a mile from I-635. Also, the breakfast was more than adequate - they called it a continental breakfast, but it was more than that - eggs, sausage & waffles in addition to the standard Continental fare of fresh fruiit, cereal, yogurt, muffins, breads, juice, coffee, tea, etc.

Ja
Review №77

Super nice large room. Below average free breakfast. Eerily quiet/empty when we were there.

ev
Review №78

The best place to stay but very pricey

To
Review №79

Extremely comfortable, serene hotel. Great rooms, comfortable beds, great shower, extremely business friendly and excellent campus with great workout facility. I will stay here on every trip to Dallas going forward

Ma
Review №80

Very nice location and atmosphere. Finding the parking lot was a little confusing. But the event was good and the service nice.

Gr
Review №81

This is a great place for business meetings. The staff is helpful and friendly. I cant say enough nice things about this venue.

Mo
Review №82

I attended a wedding at this venue and found the accommodations quite nice, although as a venue they do not provide alcohol, but will serve beverages procured and delivered for an event.

Ma
Review №83

As a 30-something I got the vibe that this place had mostly seniors guests. We loved it; super quiet, super clean, super accommodating.

Je
Review №84

Was surprisingly wonderful for the price. I definitely would stay here again. The breakfast was lackluster, but it’s supposed to be healthier so I won’t knock them.

Wa
Review №85

Great place to stay! Ask about stash rewards!

أس
Review №86

Great experience. Thank you for your great service. I really invited being here.

Pa
Review №87

Spacious room, its very clean. However, hotel has some age to it. Only thing to complain about it is the A.C.. A.C. is very good, in fact, too good. Feel very cold when the A.C. is on, but very hot with the blanket on and A.C. off.

Ku
Review №88

Theres a reason why the Presidents visit here. Top notch doctors--some of the best like Dr Ho. Best of all docs in the USA here, and wonderful people that work with those doctors as well.

Ch
Review №89

Bed was wonderful. Very quiet. Only place we will stay in Dallas. Breakfast was lackluster

Ty
Review №90

May be forgot by house keeper. All nice but we found blood in bedsheets. Look like house keeper did not clean properly

St
Review №91

We had our company holiday party at the Cooper hotel conference center and everything was perfect. The food was excellent!

Bl
Review №92

Room was much larger than expected, with modern look and new furniture. The room was clean, and staff was very friendly and accommodating.

De
Review №93

Most relaxing and beautiful

Aa
Review №94

Great place. Clean room, clean pool, complimentary breakfast is better than other similar hotels.

Ab
Review №95

Yes this is the best hotel Ive ever seen. The swimming pool is amazing also the room is very clean and the service is fantastic

St
Review №96

My husband and I loved our stay here! Our room was comfortable and spacious, the staff were friendly and helpful, and we appreciated the free parking and laundry. One suggested improvement would a change to the policy of not accepting credit cards without names on them, eg. Travelex Mastercards. We could have used our pin or signature and the hotel would have been covered so it’s probably an unnecessary precaution.

Ta
Review №97

From check in with Karina, to check out, I was treated as royalty! My stay was for a cosmetic seminar, and I never had to ask for anything! My room was 5 star, and the bed, I didnt want to get out of!!!! So luxurious!! Turn down service, with chocolat, what women wouldnt want to close her day with chocolat?!

Da
Review №98

This hotel was beautiful, clean, and very quiet. We would definitely stay again and highly recommend.

Mi
Review №99

This place is great! Nice, clean rooms. Comfy beds! Would totally stay here again!!

Ju
Review №100

Great hotel, the grounds are amazing, the spa and gym are outstanding and included with your hotel stay, I wish I could have stayed longer, highly recommended

Information
98 Photos
100 Comments
4.6 Rating
  • Address:12230 Preston Rd, Dallas, TX 75230, United States
  • Site:http://cooperhoteldallas.com/
  • Phone:+1 972-386-0306
Categories
  • Banquet hall
  • Hotel
  • Conference center
  • Wedding venue
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