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Texas AirZone
10763 Mapleridge Dr, Dallas, TX 75238, United States
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Texas AirZone

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Ja
Review №1

I was referred to Texas AirZone by my cousin who has used them for several years in Preston Hollow. They installed a new A/C and heating system in her house and have performed general maintenance for her as well. I’ve been using Texas AirZone exclusively for the last three years and they have never, ever disappointed me. They also installed a new A/C and heating system in my second house (upstairs) which didn’t have one before. Professionalism, honesty, quality, responsiveness, kindness, and reasonable are all words I would use to describe the team. Customers will not be disappointed. 5/5 stars, for sure.

Lu
Review №2

We called this morning because the AC on one of our rooms stopped working last night and they were able to schedule a visit for the same day at noon. They were on time, very professional and courteous, and fixed the issue promptly and at a fair price. We have been their clients for a while and we highly recommend them

La
Review №3

My a/c went out on a Saturday. I called around 10:30 am but didn’t hear back. I called their message service again at 2:00 pm and they returned my call quickly. Apparently the first message taker didn’t pass along my phone number. The technician showed up about an hour after my second call. I asked if he was vaxxed and he wasn’t yet, but he was happy to wear a mask that I provided when he was in the house. He diagnosed the problem quickly and had the part in his car. He was knowledgeable and very nice. I’m very grateful for the weekend service!

Ia
Review №4

My 4ton downstairs unit went out early afternoon. Called and was given a good possibility that a tech could make it out the same day. Within 1 hour from my call, they were able to confirm a tech could make it. Tech showed up on the early side of the scheduled window and had the unit repaired in less than 30 mins. Great job and great service!

N3
Review №5

Extremely knowledgeable. Will do business with again. A+++++

Ch
Review №6

My thermostat died on a hot Saturday afternoon and the Air Conditioner did not function. I called Texas Air Zone and Frank was here in about 2 hours. He determined that the thermostat had to be replaced and he would have to order it on Monday. However after checking his truck he found one and quickly replaced my thermostat. I was lucky and very pleased with the service I received from Texas Air Zone. Thank you so much. Chris Jonsson.

Am
Review №7

Speedy, professional and cost effective business! I’d gotten quote from home warranty to replace a damper motor on my split System and not only was Roy diligent in confirming my findings and fairly priced, but he was able to order and install the part next day in less than 30 minutes!Every interaction with their office staff and crews left me feeling genuinely cared about!

Be
Review №8

We called at 3:30 and they said they could not give us a time but they would be there later that same evening. Showed up at 6:45 and we were up and running within the hour!!! So thankful! It was a hot day. They were very nice and professional as well!! Will definitely be using them again and recommending them to friends!

Ch
Review №9

Excellent service. Called yesterday and they were able to show up today. Person took pictures to show me what was wrong. Appreciate the detail before and after.

Fr
Review №10

TAZ installed two units for us 2 years ago. We had a major water leak/overflow from one of the units. The service man was excellent. He cleared the line. However he had to do a rewire because there should have been an auto shutoff when the water level (in the drain pan) was high. We were charged for diagnostic ($95.00) and repair. We thought we should not have been charged for the diagnostic since it was not wired correctly. I have talked to TAZ and theyre looking into the charge.Otherwise we are happy with TAZ.

Al
Review №11

Easy and relatively quick reply considering it was the first hot day in Dallas! Professional and easy communication too with the text ability. Our rental house was cooled down by the end of the day!

Ma
Review №12

The technician Roy was extremely thorough in checking our entire system and cleaning the compressor area for summer maintenance. He was very careful about cleanliness, and communications from the company were excellent.

Ju
Review №13

I had a 6-month old HVAC system installed in the attic that wasnt working properly and the installation company could not find or fix the problem. Finally accepting that I needed to look elsewhere I called Texas Air Zone and asked for someone who liked to solve mysteries. Brett Barnhart did just that. He checked out everything with the equipment, air flow, attic, etc and solved the mystery. He did not try to sell me all new equipment but promised to keep as much of the existing as possible - which he did. Brett was thorough, knowledgeable, listened to my concerns and I could not have been happier. Every person I dealt with was professional and responsive. Cant say enough good things about Texas Air Zone.

Al
Review №14

Great response time! Greg is an excellent technician- always great to have him out. Very thorough and professional. Thank you Gary for your excellent crew!

Er
Review №15

Great experience with Texas Airzone. Filled out the online form on a Sunday, they called me that night and came out the next day. Technician was nice and easy to work with. Fixed our air quickly and did not try to upswell us a new unit. Would highly recommend!

Sh
Review №16

I called to ask for an estimate for a new AC unit based on information from another company. The other company said we needed a new unit and Texas Airzone repaired our existing unit for under $300. It is working great. I have used them in the past as well and found them to be honest, competent, and reasonably priced

Ch
Review №17

Hands down the best service, honest, accountable and super responsive — and in our case after hours when we really needed help. Can’t say enough! Your in good hands with these guys.

Ma
Review №18

They have always been responsive and honest with us. I have recommended them to my neighbors and they have treated them well also.

n
Review №19

Texas Airzone is by far the best and most reliable company to meet your heating and air needs. Our issues were addressed in a timely and professional manner. Texas Airzone surpassed our expectations!

Br
Review №20

We had a 15 year old unit go out in July. Texas AirZone sent Brett to repair. He was able to and did such a fantastic job. He was knowledgeable and promptly got A/C going! He warned that the unit wasn’t going to last much longer, so we got an estimate for a new unit. We decided to replace and it was a good decision because the unit gave up within a week. In July!! The day of install was truly an incredible experience. Texas AirZone sent close to 25 men to install. They knew what to do and they worked in such an organized fashion so quickly. They were done in 5 hours with a new unit and 2 ducts installed. We just had our first service call with Logan to see how the system is running.Everyone is courteous, knowledgeable and friendly. We will continue to use this company and definitely recommend to anyone who has A/C trouble.

Da
Review №21

Frank came out & serviced our condenser/evap coil/furnace/thermostat. Completely resolved our concerns. Incredibly polite & courteous!

Ch
Review №22

They techs are always professional & super knowledgeable. They walk you thru every part of what they are doing & why in language you can understand. Friendly techs who are efficient with their time. We get the same tech every time, and he knows our home & HVAC systems like they were his own. Fair pricing, & great customer service with scheduling.

Ma
Review №23

Isaac always does an excellent job and explains what is going on very well. I have been using his services for years and he is always prompt and provides excellent service.

T
Review №24

Excellent service for our AC unit that broke down suddenly. Thank you, Brett! He was on time, kind, and wore a mask during servicing.

Ma
Review №25

Outstanding customer service and response time. Isaac was amazingly efficient and professional. My heat pump went out during this unprecedented freeze so I called at 3:30am. I received 2 follow up calls promptly thereafter and Isaac came to my house first thing that morning.I have been in the service industry myself for 40 years and this experience exemplifies gold standard service, hands down! Highly recommended!

Na
Review №26

My technician luckily was the same one that installed my unit before I purchased my home, and was able to reprogram it and get it up and running when their competitors couldnt! So incredibly happy with my service. My only regret is that I didnt call them first.

Be
Review №27

Frank explained everything to me as he checked things out. He was very thorough and professional.

Ji
Review №28

Roy and Drake did a tremendous job and in 30 mins fixed a problem we’ve had for years (and didn’t even know about!) There are so many people in the HVAC biz who don’t do the work and quote you crazy rates. These guys went to a VERY difficult-to-reach part of our attic (we have an older house and it’s really tight up there!) and found and fixed the problem. Now, our room that used to have no air is cold! Can’t rave enough about this company. They are honest and trustworthy. Thanks for the amazing service yesterday!

Ma
Review №29

Great service and so knowledgeable! Very considerate of the work that needed to be done and keeping the work reasonable. Super helpful! Very appreciative!

Ma
Review №30

Amazing service- after a very long day working for the servicemen, they showed up at 9 pm to keep us from having another hot sleepless night . Will definitely use your services again when necessary! Thank you so much!

Ti
Review №31

Our A/C unit stopped running and a Texas AirZone technician came out the same day. The tech was friendly and professional and had us back up and running in about 30 mins. I would recommend them!

Ta
Review №32

I was able to schedule service quickly and Greg did a great job getting my repair done. Explained everything very well.

Ri
Review №33

I’ve used Texas AirZone for many years. They installed my current A/C system. Their service is the best I’ve experienced in my 50 years of home ownership. Excellent service!!

Ed
Review №34

Issac was very personable and told us what went wrong and some actions we could do to try to get the heater back on line. Explained what went wrong and had heat back on in a matter of minutes. We have used this company for years and have always received the best service.

Ca
Review №35

Tx AirZone is trust worthy. They are detailed and care about you and your AC/Heating system working properly. They installed 3 new systems in my house and they are working amazingly. They cleaned up and were very conscientious about not tearing up my home. Tx AirZone gave us a really good deal since it is February. I would recommend them highly to anyone!

Ro
Review №36

The service is excellent and on time. I recommend Texas Air Zone for all HVAC services.

Ma
Review №37

I have used TX Air Zone for many years. They show up on time, they wear booties on their shoes when in your house, they were a mask. Every technician theyve ever sent knows what he is doing, and theyve diagnosed and fixed my AC issues every time. From little things to full blown unit replacements. I feel their replacement work is the absolute best. They take the time to go over the units that are best for your house and WHY, explain what you are buying with SEER ratings, etc in terms non-AC people can understand, and help you make good buying decisions. Most importantly, they stress the importance of upgraded duct work b/c what good is a new high efficiency system if its trying to blow air through 25 year old leaky small duct work. I recently had one unit go out, they sent Frank out, he was on time. He diagnosed the issue within a few minutes and fixed it. Did not try and sell me a bunch of stuff I dont need. Again, a great experience. There are A LOT of AC companies out there but I will always enthusiastically use and recommend TX Air Zone.

Te
Review №38

None beside... None above...Texas Air Zone is a highly reputable company that has serviced our two-unit house for 10 years. Before finding TAZ we tried multiple companies, all with various issues/concerns ranging from not fixing/catching issues or recommending changes/upgrades that werent needed to water streaming down in-ceiling light fixtures when bursting clogged run-off pipes in the attic. We were desperate for a company that wouldnt try to sell you something that wasnt needed, that understood HVAC engineering and most importantly, did business with integrity.Texas Air Zone ticks all these boxes. They have provided fantastic service throughout the years at a competitive price. When our units eventually give out, theres no doubt who will install our new system.Take it from a happy customer... If youre looking for a reputable HVAC company to service your system, you will not go wrong with these guys!

Ja
Review №39

Great people to work with. Their Technician Mr. Frank was very professional and knowledgeable about his work. Answered all my questions and pointed out things which I need to be paying attention to in order to keep the system running smoothly.

Do
Review №40

Texas Airzone installed systems at my current and previous homes. They are honest, fair, courteous, and just the best service company that I have ever done business with.

W.
Review №41

Great team and they worked quickly and knew exactly what the problem was and got us cooled back down

St
Review №42

They have the best crew! I have worked with Texas Air Zone on the Commercial and Residential Side. On most of the jobs I see the same crew and I they go above an beyond every time. Lots of longevity with in their employees, and to me that speaks volumes. Quick, Fast, easy to talk to, great customer service and the price is always right. You wont be disappointed to with the Texas Air Zone for your HVAC Needs.

Ch
Review №43

I found Texas Air Zone from a trusted friend. I contacted them to replace two return air filter plenums. They showed up to the job early, with a previous call and knocked out the job. They updated my systems with quality craftsmanship, courteous service and reasonable pricing.

Me
Review №44

Greg was simply amazing. Honest, professional, helpful, and kind. Will absolutely use him again!

Am
Review №45

This is the most reliable and effective Heating and Air conditioning service company in the Dallas Metroplex. Ive not been disappointed with them for the last 8 years that Ive used them. I would stand behind them 100%

Cr
Review №46

Texas AirZone has always been outstanding ever since they installed a new HVAC system six years ago. We would not use anyone else.

St
Review №47

Jessie was thorough and explained all that was done. Gave us good advice on use of certain filters and was professional a d respectful. Office staff and scheduling were easy and excellent as well!

De
Review №48

Logan was our technician and his friendly and professional manner was greatly appreciated!He was on time and explained his service process before he ever began the work. After each unit was serviced he explained what he had found. We felt confident with his work. Logan is truly an asset to your company!!!

ma
Review №49

Great service during an emergency. I’ve used them numerous times and will be recommending them to friends.

Je
Review №50

Very punctual and professional. Installed a wireless thermostat and showed me how to use it.

Do
Review №51

Came out 3 hours after I called on a Friday night with 100 degree weather when nobody else would.

Ce
Review №52

Chris and his team at Texas AirZone have helped solve multiple problems on the AC units in our church building - a lease space. They have saved us money by correctly identifying the problems and performing timely maintenance. I have found their technicians trustworthy and reliable. I would highly recommend Texas AirZone.

Ri
Review №53

Jessie did great work on semiannual check up.

Ji
Review №54

Replaced a motor that had caused one zone to fail. Very happy with their response time and the service.

St
Review №55

Brett showed up a few minutes before our scheduled appointment. It wasnt quite cats and dogs, but it was raining pretty hard when he arrived. My wife, me and Brett stood in the entry-way and said our hellos and talked a bit about our concerns, then Brett went to work. Part of his job meant that he had to go outside and check a condensation drain on the side of the house. Each time Brett returned from being outside he put shoe coverings on; he was in and out maybe three times. He checked out our heating system and gave us a thorough report. Brett was friendly and professional in his demeanor. I liked the guy. We are very happy with the quality of service we receive from Texas AirZone and will continue to use them for our HVAC service.

Su
Review №56

Texas Air Zone is a phenomenal company with a phenomenal leader, Chris. I have been using them for 8 years. I have referred over 20 friends to them and everyone has had a stellar experience over the years. I had a recent issue and was not satisfied with the service I got. I called them up to let them know on a Saturday late evening. Chris the owner promptly returned my call on Sunday morning and assured me he would take care of things. And he went above and beyond to make sure everything was taken care off. Thank you so much Chris and wish your team the best in your expansion efforts to other parts of Texas.

Ju
Review №57

I’ve used Texas Airzone for 7.5 years and they continue to provide expert, excellent service for our HVAC and wine cellar cooling systems. We have a maintenance agreement to have our HVAC units serviced twice a year (once for cooling & once for heating) which has extended the life of our system. They are professional, respectful and reasonably priced. They also installed replacement HVAC units and done excellent work. Highly recommend.

Da
Review №58

They did a great job, are very friendly and caring. I highly recommend them

Jo
Review №59

Always prompt, thorough, and affordable. Would not use anyone else.

co
Review №60

Brent came out for maintenance check on heating system. Great guy! Thorough and quick.

Fr
Review №61

I have used Texas AirZone for several years, and I continue to work with them because they are responsive, professional, and provide great quality work.

Mi
Review №62

Always great service.

Mi
Review №63

One of my units was leaking freon

Ka
Review №64

I always have a positive experience with Texas Airzone employees and today was no different. But Logan was so helpful and polite and experienced I have to give him extra props! Thank you Logan you’re amazing!

Me
Review №65

What an amazing company!!! They treated me more like family then a customer. Not only did they fix my current issue but we have a game plan moving forward on my 20 year old system. They give state of the art service with old fashion values!!!!

Ch
Review №66

Texas Airzone is amazing. Their informative and no pressure style gives me comfort that I am making the right decision for my home. These are large investments that impact everyday life - it’s nice to have all my questions answered and options identified.

Li
Review №67

I’ve been using Texas air zone for repairs and routine service for several years. Great company! Knowledgeable technicians, they always in the same person so he/she develops familiarity with my system. I will definitely use them when it’s time to replace my units.

Ga
Review №68

Ive used Texas Air Zone for years. Great service and knowledgeable technicians. Very honest. Great follow up.

Ly
Review №69

Have worked with Texas Air Zone for routine checkups. Inside blower unit on 15 year old Trane not working, outside fan running, but no cooling inside. Technician tested the outside freon line found it OK, tested the inside control plug on the fan motor, replacing it several times and unit began working. Appreciate very much the honest, logical and simple approach to solving a problem and not taking advantage to make a big sale.

Ke
Review №70

I called in the heat of summer. They put me on the waitlist and were able to fit me in the next day. They were extremely knowledgeable and did not pressure me as it was a significant repair and I had to consider whether to go through home warranty. We will definitely call them again for our A/C needs.

J
Review №71

Used them a number of times over the years. Staff is polite, professional, and explains everything they are doing. Could not recommend more highly.

St
Review №72

These guys were recommended to me from several friends. Texas Air Zone was extremely knowledgeable and professional at every juncture. In addition they jumped on my assignment even when I communicated that it was not an emergency even though it is 100 degrees outside. I am thankful to have a new A/C professional to call on. Brett and Logan were awesome!

Ab
Review №73

Great work on a big job. HVAC was moved from a closet to the attic and all air ducts replaced. It was a full days work. The crew was excellent and polite!Looking forward to a better cooled house in summer!Thank you!

Sa
Review №74

The technician, Jesse, was extremely knowledgeable and walked me through all of the diagnostic testing he performed on my A/C unit. He saved me from spending money on unnecessary repairs that were quoted by a competitor. For that, I truly appreciated his honesty.

Da
Review №75

Isaac was great. Diagnosed the problem, explained it to me in terms I can understand, and gave me several options. Very good experience.

Ma
Review №76

My daughter’s heater quit working last night. Called these guys- girl was super polite and helpful sent a repair man out today. He was on time, polite and knowledgeable. Her heat is back on all for less than $110! Highly recommend!

Me
Review №77

Very professional and informative. Chris saw our A/C installation through to the end. He was available to answer any questions as we got bids from other companies to compare. The crew that came in was respectful and thorough. They did a fabulous job! I highly recommend them to anyone needing an A/C company!

Je
Review №78

I’ve used Texas AirZone for years now and always appreciate their great service.

jw
Review №79

I have always been very satisfied with their professional service.

Br
Review №80

We have used Texas Air Zone for many years and they are the best

Sc
Review №81

We have been using Texas Air Zone for the past decade after an extended search to replace a well known vendor who had not done acceptable work. They have always been reliable and have kept our large home in University Park running efficiently. Brett, Armando and a large reliable crew are always responsive to our requirements. They are honest, hard working and exhibit integrity in their approach to work.

Ja
Review №82

These guys saved the day. Capacitor went out on condensing unit at 4:30 today and Chris and his team got me back up and running within 2 hours. Greg our service technician was extremely knowledgeable and identified the issue right away. Overall, excellent service and we are very pleased with how fast the response time was. Highly recommend

Pa
Review №83

Professional and answered any questions. Communication was simple and timely response.

Me
Review №84

Francisco was great!

Me
Review №85

After a really bad experience with the winter storm, the last thing to go was our downstairs heater.Texas Air Zone was very responsive and fixed our heater right away!

Da
Review №86

Frank Rodriguez at Texas Air Zone in Dallas was outstanding. Very knowledgeable and trustworthy. I highly recommend Texas Air Zone and Frank!

Br
Review №87

We love Texas air zone! I wouldn’t use anyone else. Issac is the best and we have used him for years. Thankful for them!

Ra
Review №88

Very detailed explanations were appreciated.

Di
Review №89

Always prompt, thorough and affordable

Da
Review №90

They have been servicing my homes for the last 10 or so years. They have always provided wonderful service, been on time and have provided excellent recommendations, if needed. Extremely professional and wouldn’t use any one else!!!

Ch
Review №91

Polite, punctual and professional service! Provided cost-effective and creative solutions to issues we had with hot/cold spots and protecting Freon lines near driveway. Patiently explained options and followed up on questions.

Al
Review №92

For all the regular maintenance needed to keep our systems in top shape, we use Texas AirZone. We save money on repairs by taking care of problems before they occur.

Ma
Review №93

Great company. Prompt and very professional.Respected my house and my property. Pleasant and polite. My technicians where Logan and Jeff. .I would highly recommend these gentlemen and their company.Martin H.

Je
Review №94

Very professional. Performed the maintenance check up with no problems.

La
Review №95

I highly recommend this company. Same day service and very professional. We are moving and I wish I had found them sooner. Isaac was super nice and knowledgeable.

Mo
Review №96

Quickly addressed my issue due to the severity. Issue was diagnosed and resolved to my satisfaction. I called before 8 am and service was completed a few hours later. I can always count on Texas AirZone to fix the issue at a fair price with no frills.

Ja
Review №97

Working with Texas AirZone was great. They responded to our need so quickly. The install team worked so fast and made sure to keep our house extremely clean (my wife loved that). We recommend them to anyone who asks.

Ra
Review №98

I’ve used TX Airzone for more than 15 years! Never had a bad experience! Always on time, communicate, honest and fair!

Ty
Review №99

Always appreciated TexasAirzones bi-annual check ups but they really shined when the AC went down this week.Fast emergency response on a weekend and great follow up the following Monday to complete the job.

Fl
Review №100

What a great experience! I got a no pressure reasonable quote, no condescention like some other companies that came over to give me estimates, and quick and efficient installation. The installation crew was promt, efficient, and so polite. They did an amazing clean up after the install too. Just a great experience all around! I totally recommend them.

Information
49 Photos
100 Comments
5 Rating
  • Address:10763 Mapleridge Dr, Dallas, TX 75238, United States
  • Site:http://texasairzone.com/
  • Phone:+1 214-828-2665
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • HVAC contractor
  • Furnace repair service
  • Heating contractor
Working hours
  • Monday:Open 24 hours
  • Tuesday:Open 24 hours
  • Wednesday:Open 24 hours
  • Thursday:Open 24 hours
  • Friday:Open 24 hours
  • Saturday:Open 24 hours
  • Sunday:Open 24 hours
Offerings
  • Repair services:Yes
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