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Rice Tire
11300 Pittsburgh Plate Glass Rd SE, Cumberland, MD 21502, United States
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Rice Tire

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Jo
Review №1

I was in Cumberland for my granddaughters graduation when I sliced the sidewall of my tire pulling into the parking lot at the Ramada Inn. Called several places and no one had my tire in stock. Rice tire made a special effort to get the tire by the next day when I was scheduled to leave for my home in Florida. Thank you Rice Tire. Your special effort truly makes you special.

Th
Review №2

We blew a flat on the way home to Maryland from Ohio, and Rice Tire was thankfully near by. Before changing the tire, the wonderful Dave W. checked all the tires, and noticed that they were actuallya size too small for our make & model! Gave us a great deal on 4 new tires, and we left (for the 1st time in who knows how long) with the right tires for our car. We could feel the difference right away. Were so grateful that when we needed a new tire, we happened to be near Rice Tire in Cumberland, and Dave W. happened to be on duty. Delighted customers!

Ki
Review №3

Quick and excellent service in a tight spot on top of the mountain. Changed two on drivers side efficiently and even smiled. Thanks Grant, we appreciate your professional service.

La
Review №4

Needed a tire replaced that couldn’t be repaired. They had the odd size in stock and had me on my way in about an hour. Highly recommend them.

Ni
Review №5

Great customer service and excellent workmanship! They got me in quickly and kept me updated throughout the process of the repairs needed and the cost. No surprise charges when I went to pick up my car. It was actually cheaper than I was quoted!

Le
Review №6

They are well known around town so ultimately that makes them very busy.

Ca
Review №7

Amazed by high level of customer service, fair price and availability. Every step was handled in a friendly, professional manner. Highly pleased. Definitely recommend. (hard to find size of tires, they fixed us up promptly!)

Ma
Review №8

The service preformed on my car was good. I had an oil change and tire rotation done. I used a coupon from the website and saved $15 which was nice. I’m not sure what the $4.90 material fee went towards since I supplied my own oil filter. At the end of the day the service was great and I’m not bent over the $5 fee.

Ju
Review №9

Great team of people they helped me find a very affordable pair of tires along with installing them all within a timely manner and for a good price I highly recommend using rice tire

Du
Review №10

Great service great prices good people will always take my truck there

ka
Review №11

Staff was very nice, very patient, explained everything thoroughly and even helped us out with a coupon they found! pricing was absolutely fair and the job was well done!

Da
Review №12

They were all so nice and courteous....We were 500 miles from home and having tire troubles they figured it out in no time. MANY THANKS

pa
Review №13

Excellext Customer Service. High Quality products and Excellent automotive work. Sometimes there is a small waiting time but its worth the wait. You wont go wrong by bringing your care here for Tires and more.

As
Review №14

Great service and friendly staff. I recently purchased tires, alignment and an oil change and was satisfied with the service. Definitely will go back for whatever I need. Thanks guys!

Le
Review №15

Weve been bringing all 3 of our vehicles here, for !YEARS!. Ive never had any problems or issues. Maybe takes a little longer sometimes than others but busy shops are busy . Going in to have new tires on my truck this week. Id say weve bought at least 7 sets of tires from here. HIGHLY RECOMMEND.

Je
Review №16

I had a great experience at Rice Tires! After being turned away from a big chain business.

Sc
Review №17

Staff was amazing my 36 foot trailer got a flat no appointment needed fixed it as good as new in 15 mins I was just passing threw everything should have a shop like this..thank you again

De
Review №18

I like the out the door pricing. Prices are competitive and work was done as requested.

Kr
Review №19

Great place great people and great prices!

A.
Review №20

Great friendly and reasonable service 👍

Su
Review №21

Everyone was very friendly, knowledgeable, and a great help. They finished my vehicle very quick, so I was able to continue on about my day with minimal interruptions.

Br
Review №22

Best place to go for Tire service.

da
Review №23

Great services. Great prices. The staff was very friendly and service was great.

To
Review №24

Always great service, I think it is Dave that has taken care of me each time and it has been a pleasurable experience. I have had no issues with the work they have done on my vehicles.

To
Review №25

Always friendly and very convenient process! Won’t go anywhere else.

Ma
Review №26

They fast and very courteous, great tires at a good price

Co
Review №27

Very helpful and I was completely satisfied with how they did.

Vi
Review №28

Couldn’t be less interested about helping customers.Went in for an alignment and installation of 4 tires I purchased from TireRack (their in-stock selection is appalling to begin with), made the appointment which took 4 days and their wheel alignment technician stated he couldn’t align my tires due to parts being worn. 600 dollars and a week later I come back in and he states my suspension parts are installed wrong (which I debunked through a suspension diagram. They were installed correctly). The technician refused to do the alignment. The appointment was for 3 PM which leads me to believe three things: Either it was too late in the day for that magnitude of a job and they wanted to go home, they didn’t know what they were doing or last, they resented me for having bought better tires elsewhere and having them install them. No hard feelings, I won’t be going back there ever again. They do commercial work, so it’s probably better they close the retail portion of their business in all entirety. The very next day I went to a competitor who not only performed the alignment, but double-checked the suspension components against the manufacturer’s specifications and confirmed they were indeed installed correctly and mounted all 4 of my tires. Your mileage may vary.

Ni
Review №29

Excellent job GREAT WINTER TIRES NEVER EVER will you catch me @ Walmart Tire & Lube, wonderful job

de
Review №30

Fast service, quality products and congenial employees

No
Review №31

Very good, professional, quick, and curious service.

Pa
Review №32

Great people great prices.

Tr
Review №33

Great help really appreciated the good service!

Da
Review №34

Pretty busy for a Tuesday. But they got my camper in and 5 new tires and a rim were put on. Prices for tires did not include off, on and balancing. That was $50 for labor.

Ja
Review №35

I have gone to these guys several times to buy tires and they have always given me a good price. The new shop is really nice and very clean. All the Service guys are really friendly and always help. I recently went to get a flat fixed, ran over a screw somewhere. They got me right in and had it done in about 30 minutes. I will definitely be returning when I need new tires.

Ja
Review №36

Always great service!

Jo
Review №37

Fast service at a great price! They got us back on the road very quickly.

Br
Review №38

Good oil changes and tires are a good value. Always quick and kind and the coupons save us Money - THANKS for being honest !

Br
Review №39

Excellent service very mannerly and polite

Ra
Review №40

Great prices, awesome people. And best of all quick quality service

An
Review №41

Great service great people. Will use again and again.

Ja
Review №42

Exspensive

sa
Review №43

Great prices on tires that are great quality sold here. They dont take appointments, its 1st come 1st serve. There was an almost 2 hr wait to get the tires on. I think we may have come here during lunch time tho. Tires are quiet on the road. Makes for a nice ride.

Je
Review №44

Great service, super helpful and friendly employess! Fantastic prices!

Mi
Review №45

Excellent work! They did an awesome job and were very friendly. They made sure my wife and daughters were comfortable and even our dog while our RV was being repaired. Thanks to Rice Tire were back on the road!

Am
Review №46

The service at Rice Tire was excellent. They had the tires I wanted in stock, no appointment necessary. They replaced my old tires quickly, and I LOVE my new tires. Quiet and smooth. Thanks!! I will be a return customer!

Ji
Review №47

Very friendly and helpful

Li
Review №48

Passed through for a monster truck experience but was all of the sudden having tire pressure issues they took my car in immediately and assured me all was well. Very friendly staff n a great event free to the public. Highly recommend!

Ja
Review №49

Friendly and knowledgeable staff. Work completed in a timely manner and at very competitive prices, will definitely go back when the need arises.

Ri
Review №50

Very nice people and helpful l what to personally thank the guy that change my tires.

Da
Review №51

Andy always takes care of me, in and out in an hour with 4 new mounted and balanced rubber to go

Ge
Review №52

Clean friendly and most importantly work done right.The waiting area has free wifi and is kept clean. The salesmen keep you updated on your vehicle while what ever service is being done. The technisions also do a fantastic job of taking care of your vehicle as to not mangle rims while changing tires. They even take care of my overly needy requests (marking winter tires for proper rotation and documentation of services) that some shops always seem to take exception to.

Mi
Review №53

On the 21st of September 2016 I had the pleasure of visiting Rice tires and getting a complete set of Goodyear Assurance tires. Andy was phenomenal he was intelligent and versed on the products that he sells. I am so happy that I choose their shop to get my new tire instead of Walmart. The Goodyear tires that I purchased ride like a dream, I am one satisfied customer. Thank you Andy. I will be back to see you again MichaelJust wanted to and I had a problem with an oil change where I believe the bolt was over tightened. I brought it back to the shop and they took care of everything at no charge thank you very much again Rice Automotive.Just wanted to give them a shout out for doing what was right. Taking care of the customer when theres an issue

Mi
Review №54

Purchased and had installed 4 new tires. After it was finished. Tires were dirty with spot of smeared brown mud. Couldnt tell they were new. Also had glue all over side walls and my custom wheels. Will not go back in the future.

Ol
Review №55

Discover flat tire during PTI go to Rice tire co change semi tire for 30$ and its took 30 min very good price and super fast

Ca
Review №56

Very good experience. Fast service! A guy named Andy helped me tremendously! Will come back again!

To
Review №57

Quick Excellent Service, Great Price

Wi
Review №58

Professional and knowledgeable staff. I had struts replaced and truck runs great. Thanks guys!I can’t say enough about the Falken Wildpeak A/T3W tires I purchased last year. Smooth on hwy and excellent traction in mud & snow. Thanks!

Fr
Review №59

Excellent Service

Da
Review №60

Great prices and good people to work with.

Je
Review №61

Really fast service in-and-out not a problem and they knew exactly what they were doing

Ca
Review №62

Shopping for tires and of the 3 hrs of online and calling all the other local tire shops for tires rice seems like the direction I will go as the customer service on the phone was very helpful not only did they explain the better tire for my need they have it on hand ....well see how it goes ...Thanks Rice Tires in Cumberland

Fr
Review №63

Fixed tire with leak. But not the fastest or friendliest bunch. Probably would only go back as a last resort.

Ch
Review №64

Rice Tires are very knowledgeable and have better prices than any of their competitors. I would recommend buying tires for any vehicle you have.

Bo
Review №65

I have been dealing with Rice tires for 30 years and they always have the best prices and their folks know there business

Jo
Review №66

Took my truck in because the arm on my driver side windshield wiper broke and they looked at it and did even charge me labor to check it out and order the part I needed and it arrived the next day. They even tried to get me in the next day but couldnt but did the following day and didnt charge me an arm and a leg to fix it. I think we founded our honest machanic. Will deff return with more things needing to be done to my truck. FINALLY an honest shop.

St
Review №67

Good place. Nice people

Ja
Review №68

I’ve bought cheap tires for my old truck a while back had no problem good price. Then I had an 4 wheel alignment done here not to long ago (roughly Month). The next day after getting the alignment my wife was driving it (her car) and herd bumping I checked it when she got home 3 lug nuts was screwed on just enough to hold the wheel on (I have no clue how they didn’t come off the way she said her car acted) so she was driving with 2 lug nuts she could’ve got seriously hurt not to mention how much I paid them for said alignment. This has caused us so much stress her steering wheel shakes BAD now smh, I just bought 680 in tires my paycheck before the alignment Was done. the last 600 dollar set that we just replaced was squared somehow but everyone says nothings wrong with it! When they did the alignment it showed the alignment hardly off how would that cause square tires?They did offer me to bring it back after I asked, but we work and didn’t have time now our new tires and getting ruined after draining my pockets I know mistakes happen but that’s a big mistake and I didn’t feel he was the friendliest to me cause I had my dog who goes everywhere with me.

ri
Review №69

Not a good selection for the size I was looking for. What they did have seamed to be high priced.

ke
Review №70

Great service

Pu
Review №71

Always helpful and great prices.

De
Review №72

Very quick service, Excellent people they know their job.!

Ta
Review №73

Service is very good. And andy knows what he is talking about and vouldnt Beat the price

Da
Review №74

Great prices and service. Just do drop off dont wait easier.

Ti
Review №75

Good staff and willing to work with you get your car fixed

CH
Review №76

Great guys good tire prices nice facility.

Ga
Review №77

Treatment of the people is great

Am
Review №78

They are ok

Sa
Review №79

They were good at telling us what we needed

Mu
Review №80

Good prices and people

Jo
Review №81

Good service with fair prices.

Ge
Review №82

Great service, great selection of tires, ALWAYS very professional.

Ma
Review №83

A month ago I had a HORRIBLE experience with the gentlemen at this establishment, they have to be some of the absolute laziest, most talkative employees I have ever seen. I never in my life would have believed it would take Two HOURS to change two small tires. But when you pay people to stand and talk instead of doing their jobs things get dont quickly and well.

Ri
Review №84

Good prices and geat servic

Ch
Review №85

Great service

le
Review №86

Very busy shop, be prepared to wait, no scheduled appointments

Gu
Review №87

Very knowledgeable staff

Wi
Review №88

Great employees .

Je
Review №89

Very professional and speedy

Sh
Review №90

Great customer service!

Ro
Review №91

As always great service.

St
Review №92

Very good

Tu
Review №93

Their prices are good BUT they missed a bent wheel on my truck and it was bent bad ended up costing me another set of tires on top of buying wheels it was very noticeable bent Im very surprised it held air

Jo
Review №94

Fast and courtious service.

Bi
Review №95

Took our only ambulance in for all six tires told me two hours a little over four hours we finally had it back if we were told two hours should have been two not four

Ca
Review №96

Did a great job

Ke
Review №97

A very pleasant atmosphere

Je
Review №98

Oil change done. Little slow but done correctly.

We
Review №99

Great customer service

De
Review №100

Good people, good service

Information
14 Photos
100 Comments
4.5 Rating
  • Address:11300 Pittsburgh Plate Glass Rd SE, Cumberland, MD 21502, United States
  • Site:http://ricetire.com/
  • Phone:+1 301-777-0400
Categories
  • Tire shop
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Diesel engine repair service
  • Mechanic
  • Oil change service
  • Truck repair shop
  • Vehicle inspection
  • Wheel alignment service
Working hours
  • Monday:8am–5pm
  • Tuesday:8am–5pm
  • Wednesday:8am–5pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes