Very professional and arrived early. My rugs were in the pretty bad but after the cleaning they look amazing. The job was done efficiently and didn’t take very long. He started around 10am and finish up a little after 11am. I had 4 bedrooms, my loft and stairs completed. I would highly recommend!

I just Got my carpets cleaned yesterday and let me say I LOVED the service! They removed the stains and it was pretty quick too they came and got the job done pretty fast !I highly recommend…… by the way Very affordable prices !So if you’re looking for a company that will actually get the work done and give you an ASAP appointment? This is it !!!! Don’t hesitate and give em a call 😊😊😊😊

5 🌟 ⭐⭐⭐⭐s to SteamMasters ! Wow😮😮😮🙌🏾🔥🔥🔥🔥The service was top-notch! Im SOOOOOO happy i used them! Thanks so much for everything! Much appreciated I highly recommend them! Kolt Connelly was my carpet guy and he was amazing.

Kolt was great! Showed up with a big smile. Very professional and friendly. There were some stains due to my dog so he recommended using an enzyme for pet stains and odors. It was a little extra but totally worth it. I highly recommend him and Byron. Love being able to support their small business!

Kolt was so professional and on time, He cleaned each room with perfection and with a accurate amount of products. I will definitely use this service again and also refer my family and friends! Check out the before and after photos

I loved everything about our carpet cleaning experience. Kolt, our cleaner, was wonderful. He was knowledgeable and friendly. He took his time and did an amazing job. We will absolutely use this company again because of the excellent customer service and how great our carpets look!

Excellent customer service, prompt, and professional. Cleaned my carpet and removed pet stains and odors entire house in 2 hours. I will definitely use Steam Masters again and highly recommend them for your carpet cleaning.

Kolt Connelly was amazing. He is professional and through. He went overboard to make sure our heavy traffic areas were super clean. We will definitely us this business again.

Kolt, with Steam Masters was on time, very courteous and professional. He did an amazing job cleaning my carpets. I recommend him to anyone looking to have their carpets cleaned for a reasonable price. I will definitely be using him again in the future.

Highly recommend They called 20 minutes before arrival on time very professional and the Stain removal and carpet cleaning was Excellent.

Kolt showed up on time, extremely professional, clean cut. A pleasure to work with. Did an exemplary job of cleaning my carpets and my hall runners. Will definitely be using them again on a regular basis

Outstanding!! Kolt was extremely professional, early, and went above and beyond! I’m so happy with this company and will be using them again.

I just want to say Thank You for your Work. You guys renewed my carpet. Excellent Service

Kolt was very friendly and professional and the rooms look amazing. I would highly recommend them. I used their services previously and was very satisfied.

Kolt was Great. My carpets look and smell great.

Kolt did a great job on our carpets, looks new again got hard stains out of carpet

Kolton came out today and deep cleaned all rooms, hallway and staircase and when I tell you these carpets look and smell AMAZING!! I highly recommend this company as Kolton was extremely professional, fast, punctual, informative and very respectful and courteous. I’m a first time customer and I’m VERY particular about companies and services provided, but I can honestly say I got it right!! I will recommend to all my family and friends!!

Kolt is Amazing!!! He’s cleaned my carpets a couple of times and I must say I only want him to come today I got a text saying Marcus I was disappointed However KOLT showed up!!! They are both friendly and respectful plus got the job done right and quick!!! Please ask for Kolt when scheduling your appointment!!!

Mark and the crew are phenomenal with great attention to detail and awesome customer service experience. I’m already planning for the next cleaning schedule. Highly dependable and fast. House smells like a garden of flowers and new. Very friendly and remarkable work truly. I’ve dealt with a lot of carpet cleaner companies but I’m pleased with this experience. Now my family and I can rest knowing steam masters took care of our floors with care!!! Thank you again for an amazing experience.

My old carpet looks almost new!! Very pleased. Mark was right on time, quick and efficient, and affordable. Had several areas that looked stained, or at least quite dirty, and they cleaned up very nicely. Ive used SteamMaster 3 times now plan to continue using them.

My carpet and chairs looks the same but when I ask why the stains did not come out I was told that I had to pay 60 dollars more for deep cleaning and there is this horrible scent in my house.

I had to pleasure of having Marcus do my service. He was on-time, the thoroughly explained the products he was using...he was very professional. It take him long to clean the entire bottom floor and the stairs. Marcus did an awesome job. I just wish I would have gotten before pictures, because my carpet was filthy; with having my family children all the time and family gatherings... Lets just say I will be recommending SteamMasters to all my neighbors, friends, and family. I will be most definitely using them again and soon.

Mark was great! Very happy with his work and his kindness. Would highly recommend him and Steam Masters!!! Will definitely use again!

I am glad I found this company. I have used them 5 times and wouldnt use another company again. They are very professional and love what they do. My carpets come very clean and looks great. I have referred this company to many family members that also love them. Keep up the good work!!!

Omg! Where do I start?? Marcus told me what time he would come and he was on time. He was quick and efficient. My carpets look AMAZING!! I want to cry! Best Carpet Solution tried to charge me $500 yesterday. I felt so defeated. SteamMasters are very affordable and detailed. I love my carpet and I have a new carpet company. Best part - He was so nice!!!! I wish I could give more stars!! Excellent job!! October 2, 2019

Review!!!SteamMasters (Kolt C.) Was phenomenal!! I was prepared to clean my own rugs with the rented rug doctor from the store. Due to COVID-19 they were unable to do so. I saw SteamMasters in a FB group and decided to check them out. I sent a message from their FB page and had a response immediately. I gave them my info and received a quote AND an appointment (for 2 days later).I received an email and text message confirming the appointment and who the worker would be. Prior to the appointment I received a call from Kolt giving me an estimated time. He was friendly, professional and knowledgeable!! Hes a Raven fan...that was my only slight issue. 🤣🤣 The carpet was cleaned and deodorized to perfection!(Also, I was alone with my children and felt completely comfortable with him there until my husband returned. )We will DEFINITELY use them again for carpet cleaning and other services they offer.

I had moved into my new home only a couple of months ago and the carpets, although in good shape, had not appeared to ever been properly cleaned. The Steam Masters team arrived exactly on time and scoped out my home to identify any possible problem areas. They were extremely thorough during the cleaning which resulted in the carpets appearing almost as new (a huge improvement over the previous condition). They were also able to fully clean my living room couch to like new quality. Would definitely recommend for anyone looking to improve the carpets in their home

Mark was able to bring my carpets back to life. He did a fabulous job. He was on time and the communication was great. No hidden fees and did a 5 star service. Thank you again!

Absolutely love the end result. Mark and his staff brought our carpets back to life. Our carpet is clean, smells great and is fluffy again! We highly recommend their fast, professional and courteous service!

Excellent service and didnt even take that long. My old house is smelling like brand new.Worth every penny and then some.

Showed up on time. Explained the whole process in depth. Very knowledgeable.Work turned out good. Very friendly and considerate. Would definitely use services again.

Mark and crew were professional, efficient, courteous and not to mention our carpet looks GREAT! They dont use harsh chemicals either so I dont have to be concerned about my toddlers being exposed to them. The citrus smells wonderful.

Mark cleaned all of my carpets. He was extremely professional and did a great job! My carpet looks amazing and smell even better! I will be calling you to clean them again in the future. Thank you!

Great service, great communication, great job, very knowledgeable. Mark gave me a lot of information about the stone in my bathroom that I didnt even know. I am very pleased with the service and definitely going to use them again.

Excellent job. These guys are awesome. In/out and would recommend them to others. 2nd time doing business and will see again pretty soon for more work on my home. Thanks so much.

Mark and Marcus showed up on time and got right to work. Both these men were polite, professional and hard working. Our carpets had been soiled by our new puppy. Now they look brand new and smell fresh.

Fast, professional and very affordable. Quick response one and easy to schedule. Highly recommend.

They are very professional in every way! The results of their cleaning are exceptional!! I never expected our carpet and upholstery to look as good as it did!! If you are looking for great results, give them a try!!

I normally read reviews and ask myself were they that good or did they get paid to say those nice things. Well today, you can believe me, this is an honest review. This company is amazing, affordable. Not only that, their professionalism is of the highest quality. Communication was explicit. The quality of work left no room for doubt. I hired steam Master to shampoo my rugs, I had a tenant with a pet that left a lingering pet smell. I was afraid I would have to replace the rugs. He made them look new. I will bring him to my home to do my own rugs. I akso had him powerwash my home. Amazing job. Thanks mark. You will not regret his service

This is the second time that we have used these guys. Great folks to work with, got us in during a busy period. They do a superb job!

Mark and Marcus were professional, courteous and truthful. They delivered what they promised! Our carpets have never looked this good.We will do business with them again.

Family owned and operated. Love working for my family and meeting new people. One of the best out. Give us a call

Marcus did an outstanding job on my carpets today!!! He was early, finished quickly and was super nice!!! My carpets look awesome and smell great!!

To start off with I began looking for a carpet cleaning company that offered true professional cleaning done with professional truck mounted equipment. And those searches on Google led me to steam masters in Charlotte. I saw some good reviews and when I called I got excellent pricing compared to a similar Stanley Steemer quote. I definitely wanted to avoid a company that was going to only bring in mobile equipment like a rug doctor type machine that I could’ve rented myself from Lowe’s or Walmart. This is the experience that steam masters promised and they delivered.The office staff was very friendly and able to work us in quickly to get our rental home ready for its new tenants. After we had scheduled our appointment I very quickly received a text message and email confirmation which was very nice. Shortly before our appointment I also received a confirmation and it let me know who my assigned technician would be. In the morning, the cleaner Marcus called me to let me know their ETA and that they were on the way. They arrived in the hour as they had promised.When Marcus arrived he was cordial and very Efficient. Customer service was excellent as Marcus took the time to walk through the house and help me understand the process, set my expectations at a proper level, And made sure I understood all the options for getting rid Of the tough areas like pet odors and a teen room that smelled like a gym bag.I will say my only surprise was the additional cost of the pet odor and stain treatment. At the time not knowing how good the product would be, the price seemed a little on the high side. After seeing the end result, and smelling the end result I can definitely say that was the best money I have spent all year. I left the team to do their work and was notified via text and email that the job was done later in the day. I went to the house to check out the job and to say I was impressed would be an understatement. The carpet looked brand new. Our home smells amazing. I am a true believer in Steam masters Charlotte. You can best believe I will keep them on speed dial for all of my investment properties.

Always does great work for an affordable price. Have recommended them to many friends.

Did a great job on five year old carpet, carpet look brand new..

Very good carpet cleaning. Reliable and professional service!

Very professional, fast and efficient. Definitely recommend their services!