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Byers Chrysler Jeep Dodge Ram Service Center
465 S Hamilton Rd, Columbus, OH 43213, United States
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Byers Chrysler Jeep Dodge Ram Service Center

Comments
Ra
Review №1

First class treatment by all. Customer service very helpful with all of our questions. I recommend the dealership to all of you. Bought my 2020 Chrysler Pacifica great price and looking wonderful ride. Thank you Byers!

Eb
Review №2

So far not good. Took my dodge in for service paid $2900.00 and it drives more rough then 8 bought it in. Yet Marcus told me bring it in he seemed shocked so we will see what happens

Ch
Review №3

Interesting approach. I took a car there for electrical service. They gave me an estimate of $5,000 to work on a 2010 car, which I decline. Didnt offer me opertuntity to talk to a new or used sales person to maybe trade for another car. Traded car to another dealer for a new car.

Di
Review №4

The staff was very professional and courteous. I was in and out in great time.Thank you!

sh
Review №5

Great service thanks Marcus!😁

An
Review №6

I brought my vehicle in on 2/18 due to my car having trouble starting intermittently and to address my check engine light, as well as the recalls. Prior to drop-off I had my engine light read at auto zone (still have the originals). when I took my car in the service manager Jace Campbell was very condescending towards me as if I didnt know what the recalls were on my car. I left my car there and was advised I would get a call. Jace called me advised a camshaft sensor needed to be replaced and a tune up was the reason why the engine light was on. a few hours later I was told my car was ready and I came to pick it up. I was not greeted and had to tell someone I was there to pick up my car and then was pointed to the cashier office and not verbally told. I paid $632.49 and was given my keys but had no clue where my car was parked. I had to ask where my car was and was given another hand gesture. I got in the car engine light was off and started fine. I drove it home and didnt drive it anymore that day. The following day I drove it that evening and the engine light came on again. I was highly upset. It was a Friday and the dealer was already closed for the day and they are closed on the weekends. I had a family emergency and I called them on 2/23. During my conversation he was very condescending basically said that the engine light could be. from the gas cap and I advised the car has not been refueled since the repairs were made also said I would need to be responsible for the repairs and diagnostic fee again. I brought the car back in on 2/24 at 12 noon. Prior to going I stopped at advanced auto to get the light read and the codes coming up were in regards to the camshaft( have photos to prove). Once inside I speak with Jace again, he checked the codes on car and saw the camshaft codes and then explained that they can have me schedule to leave my car and I would be responsible to pay another diagnostic fee if it shows that its not due to the repairs made. I honestly didnt feel comfortable with them working on My car at this point. He asked if he could take it to the tech. I waited 20 mins and he came back said the tech reset the light.I explained thats what you guys did when I picked it up so it wouldnt appear to be on. I asked if you test drive the car after repairing it he said they drive to Broad Street and back which is 5 miles. I looked it up it is not 5 miles in distance. I was asked what I wanted I said a refund. He went and got his manager and and the manager also wanted me to leave the car and I dont feel comfortable considering I spent so much money and the engine light is still on. Stated if I go to another dealer and they prove it something wrong with the work they have done then they will consider a refund. If I go to another dealer I would have to pay another diagnostic fee. I would just like a refund so I can take it to another dealer and have it done right

Ma
Review №7

Very clean and quick after waiting for the parts

KE
Review №8

The only place i will ever take my vechile.I not only like the way they take care of my vechile but i also trust the work they do.

De
Review №9

Bombdiggity Customer Service!!! Called in a panic and offered Uber while car was being fixed. Car done in 45 min and Uber sent back to pick me up. They did not gouge and I paid less than $100. Thanks for having a female Service Rep. It builds our confidence that we are not going to be exploited. #Excellent&Seamless🎉🎉

Mi
Review №10

Courteous, timely and kept this customer in the loop. Would definitely recommend

Mi
Review №11

Service Dept takes good care of my vehicles.I cant honestly find fault at this location as of yet..

Mi
Review №12

Great service

Information
30 Photos
12 Comments
5 Rating
  • Address:465 S Hamilton Rd, Columbus, OH 43213, United States
  • Site:http://bit.ly/32UA90X
  • Phone:+1 614-681-8375
Categories
  • Wheel alignment service
  • Brake shop
  • Car battery store
  • Car repair and maintenance
  • Car service
  • Mechanic
  • Oil change service
  • Tire shop
  • Transmission shop
  • Auto repair shop
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:6AM–6PM
  • Thursday:6AM–6PM
  • Friday:6AM–6PM
  • Saturday:6AM–6PM
  • Sunday:7AM–6PM
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
Planning
  • Appointments recommended:Yes
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