I was in and out in less than 30 min with a new tire, plus it was right before they closed. I was greeted with happy, friendly faces and felt right at home. They only gave me what I needed and did not upsell me. I will come here for all of my tire needs. Thank you :)
Tim is by far the best serviceman I’ve encountered in all the Express Oil Change locations. He goes above and beyond to make sure your vehicle’s regular maintenance areas are assessed before you leave. Not just what you came in for. Makes the experience pleasant and fun. Simple. Fast.
Very courteous and thorough. Didnt take long and they show concern about their clients safety. Will return for my next oil change!
The Service manager amazing! I brought in my vehicle for an air air conditioner problem and he went above and beyond making sure my vehicle was repaired properly. 100 percent before I left the store! Highly recommended will return for future repairs!
The staff here is fantastic! Brandon was great! No upselling, just got me in and took care of what I needed. And reasonable prices!!
Recently I was in a pickle and found a large screw in my tire. I called multiple people frantically, and Express oil was the most courteous and prompt company that I could found. They got me patched and on my way. Thank you!
They are working in this heat, yet have a great attitude! They even offered us cool beverages while we waited.
Great service. Amazing staff. Josh came and got me of the side of the highway to fix a manufacturer defect. Thanks!! Yall are awesome.
John provided a terrific customer service experience. Quick service l.
Understand, these ppl do NOT care & will tell you anything to get your money. They move with no urgency either. If youre just looking for a quick oil change they may be ok I suppose depending on the line. But if youre getting any other services done.. DO NOT listen to them when they tell you the amount of time it will take.. they have been the worst experience Ive had just getting simple services done. They will also find something other than what your initial problem was or what you went in for. At least that was the case for me. Idk how these other reviews are so positive, must be family? Again, oil change ok, anything else.. go anywhere else!!
It was kind of a wait, but I did get in and had an awesome technician that assisted with my oil change. Im really glad that I was able to get in regardless of the wait tho considering I had called 4 dealerships and they didnt have an appointment for 2 wks.
Service was faster than I expected and the staff was very friendly. Prices are a little higher than lower end places, but honestly Id rather spend the bit extra for better service. Will be coming back for my next oil change!
Fast and courteous service! You just stay in the car. I love it
Great service and good pricing. Very speedy and competent mechanics. Theyre very patient to answer your questions!
They need to pay more attention to what they are doing. I took my 2013 dodge ram in for oil change. The guy told me to start my truck up when I did the guy in the pit was hollering for me to shut my truck off. He didnt have a new oil filter on my truck so oil went everywhere. This was on 06-30-2021 at the shop by Lowes on veterans parkway. I have been using that one and on out by Publix on milgen rd. since 2005 needless to say they lost my business.
Very poorly managed. I got there and was told that they were closing a lane so l moved to another lane. Then other cars that came last was moved to the lane I was just taken off. So vehicles that got there last were taken care of first. I take 5 vehicles there that I will never take again. I spoke to one of the guys and he did nothing. There are okey of placed to change oil.
I went through to get an oil change. Had the pleasure of getting Zach. He was awesome. Very polite, very professional, funny, hard worker sweating his butt off the entire time. He made that experience for me. Ill always keep coming back! Need more workers like him in this world!
This is such a great place. There fast and courteous than manage and Mechanical side are very experienced and they are all great mechanics. I would highly recommend this amazing establishment to aby and everyone.
They do great work. I had some issues with my vehicle and they were very patient with me!
Service is always fast, almost immediate after initial contact. They answer all your questions with patience & help educate you regarding the problem you are having with your vehicle. I especially appreciate this being a woman with little knowledge of vehicles. They are always friendly & seem appreciative you chose their business to serve you. I always feel welcomed & they always treat me with respect & like a friend, not just a customer. I totally trust them with my vehicle needs. I have used them since coming to Columbus 7 years ago & will continue to do so. Highly recommend them!
Owned my truck for 4 years and used their services in the past but because my truck is lifted they wanted to charge me an extra $40?!?! This is absurd and ridiculous. Never been charged extra cuz my truck is higher. Don’t use this business. They’ll find unnecessary charges to fill their pockets. Needless to say I didn’t use their services and I won’t be going back there.
These guys have been great every time I have taken one of my cars there. Highly recommend.
They are always friendly and the service is fast they do everything from safety inspections to small repairs in good time
𝐴𝑛𝑡ℎ𝑜𝑛𝑦 𝑖𝑠 𝑡ℎ𝑒 𝑝𝑒𝑟𝑠𝑜𝑛 𝐼 𝑠𝑝𝑜𝑘𝑒 𝑡𝑜 𝑜𝑛 𝑡ℎ𝑒 𝑝ℎ𝑜𝑛𝑒 𝑤ℎ𝑒𝑛 𝐼 𝑐𝑎𝑙𝑙𝑒𝑑 𝑡𝑜 𝑖𝑛𝑞𝑢𝑖𝑟𝑒 𝑎𝑏𝑜𝑢𝑡 𝑎𝑖𝑟𝑖𝑛𝑔 𝑚𝑦 𝑡𝑖𝑟𝑒𝑠. 𝐼 𝑤𝑎𝑠 ℎ𝑎𝑣𝑖𝑛𝑔 𝑠𝑢𝑐ℎ 𝑎 𝑝𝑖𝑠𝑠 𝑝𝑜𝑜𝑟 𝑑𝑎𝑦 𝑏𝑢𝑡 ℎ𝑒 𝑚𝑎𝑑𝑒 𝑖𝑡 𝑏𝑒𝑡𝑡𝑒𝑟 𝑤𝑖𝑡ℎ ℎ𝑖𝑠 𝑔𝑟𝑒𝑎𝑡 𝑠𝑒𝑛𝑠𝑒 𝑜𝑓 ℎ𝑢𝑚𝑜𝑟 𝑎𝑛𝑑 ℎ𝑖𝑠 ℎ𝑒𝑙𝑝. 𝑊ℎ𝑒𝑛 𝐼 𝑎𝑟𝑟𝑖𝑣𝑒𝑑 𝐴𝑛𝑡ℎ𝑜𝑛𝑦 𝑤𝑎𝑠 𝑠𝑢𝑝𝑒𝑟 ℎ𝑒𝑙𝑝𝑓𝑢𝑙 𝑎𝑛𝑑 𝑖𝑛𝑓𝑜𝑟𝑚𝑎𝑡𝑖𝑣𝑒! 𝐼 𝑤𝑖𝑙𝑙 𝑑𝑒𝑓𝑖𝑛𝑖𝑡𝑒𝑙𝑦 𝑏𝑒 𝑟𝑒𝑡𝑢𝑟𝑛𝑖𝑛𝑔 𝑤ℎ𝑒𝑛 𝑛𝑒𝑒𝑑𝑒𝑑! 𝐼 ℎ𝑖𝑔ℎ𝑙𝑦 𝑟𝑒𝑐𝑜𝑚𝑚𝑒𝑛𝑑 𝑡ℎ𝑖𝑠 𝑝𝑙𝑎𝑐𝑒 𝑡𝑜 𝑎𝑛𝑦𝑜𝑛𝑒! 𝑇ℎ𝑒 𝑠𝑒𝑟𝑣𝑖𝑐𝑒 𝑤𝑎𝑠 𝑝ℎ𝑒𝑛𝑜𝑚𝑒𝑛𝑎𝑙 𝑎𝑛𝑑 𝐴𝑛𝑡ℎ𝑜𝑛𝑦 𝑖𝑠 𝑠𝑜 𝑓𝑟𝑒𝑎𝑘𝑖𝑛𝑔 𝑎𝑤𝑒𝑠𝑜𝑚𝑒! 𝐼 𝑎𝑟𝑟𝑖𝑣𝑒𝑑 𝑓𝑒𝑒𝑙𝑖𝑛𝑔 𝑙𝑖𝑘𝑒 𝑡ℎ𝑖𝑠 😑 𝐵𝑢𝑡 𝐴𝑛𝑡ℎ𝑜𝑛𝑦 𝑚𝑎𝑑𝑒 𝑠𝑢𝑟𝑒 𝐼 𝑙𝑒𝑓𝑡 𝑓𝑒𝑒𝑙𝑖𝑛𝑔 𝑙𝑖𝑘𝑒 𝑡ℎ𝑖𝑠 😁 𝑇ℎ𝑎𝑛𝑘 𝑦𝑜𝑢 𝐴𝑛𝑡ℎ𝑜𝑛𝑦! 𝑌𝑜𝑢’𝑟𝑒 𝑡ℎ𝑒 𝑏𝑒𝑠𝑡! 𝐴𝑛𝑑 𝐼 ℎ𝑜𝑝𝑒 𝑦𝑜𝑢 ℎ𝑎𝑣𝑒 𝑡ℎ𝑒 𝑔𝑟𝑒𝑎𝑡𝑒𝑠𝑡 𝑑𝑎𝑦 𝑒𝑣𝑒𝑟!!
Today my service tech he was awesome he did such an awesome job he did what I asked of him very friendly Ive been going here for at least 10 years now
The service we received was great. Everyone we encountered seemed friendly and knowledgeable however I recommend you get an estimate before you begin letting them do anything to your car.For an example. We requested a full synthetic oil change for just the engine and a regular tire rotation (no balance)for a Toyota SUV.Our bill at checkout was $123.00.We were charged a standard oil change fee of $18 plus a $35 fee for the synthetic oil upgrade plus the cost of the oil per quart. WOW. If we wouldve know this we would have went to the dealership.Ive reached out to corporate for a better explanation and maybe they will help me understand their billing. Hopefully this was a billing error.
My wife took her vehicle in for a simple balance because she was having vibration and they tried to take advantage of her and sell her 4 tires when the vehicle only has 20,000 miles. I told her to leave and take it somewhere else and ask them to look at them and they claimed the tires were absolutely fine with 30,000 miles of life left. Extremely unprofessional and they try to take advantage of women. Avoid this place
The two guys did a great job.
The team here is FANTASTIC. James was OUTSTANDING. Good prices and very fast service. Definitely our new go to shop. Thank you guys for the great service
This is the first time I have ever written a review as I normally dont do this. Today I called and ask how much a basic oil change was going to be for a 1997 GMC truck and was told $44.95 plus tax. So I went there and again I ask the attendant how much and he told me the same thing, $44.99 plus tax equally $48 and some change, so I said proceed. When they were done the attendant told me $51 and some change. I asked how it could go up and I was told I had that I had a special oil filter. I was never told of this price increase before they installed this special oil filter. I questioned how a 1997 GMC truck could have a special oil filter?? I have changed it many a times myself but because of a recent surgery I could not this time. The attendant told me that they could not control the price and they offered to get the manager for me so I said sure. The manager came out and I explained to him how I was on a fixed income, I called beforehand and even asked again when I got there to verify the price. He basically repeated what his attendants had, that I have a special oil filter and he doesnt control the pricing. I shared with him that it was bad business to operate like that and it was dishonest. I stressed that I wasnt trying to be a problem but that I really felt I was treated unfairly and that if that is how they do business I would pay the extra amount but that I would never come back again (and yes I have been there a few times over the years, though not much) and that I would take the time to write a this review and the manager could care less because he said thats fine and walked off. Maybe I am still old school but I expect the truth and to be treated fairly and when I worked with the public I was always taught the customer is always right. For what its worth .... Ward Jordan
My go-to place for oil changes, tires, and anything else car related. Staff are always friendly, honest, and responsive. I have never felt taken advantage of and they frequently charge less than originally quoted. Highly recommend!
I love the guys here; very understanding&informative. Professional&quick service always a plus with me! Keep it up guys!
Good place. I went in for oil change and stayed in car for it. Decided to get tires rotated and did have to step out for that. They were polite and fast. Its first come first serve. No appointments. Gonna send my hubby there for his car when he has time.
Overall awful experience! I was using this company religiously however not anymore! Was told to move to another line and after the young man moved me over a line every car that came behind me got serviced before me!!!! I waited almost a hour and a half before my car even got serviced. The manager didn’t offered anything but a best of luck to me in the future because what was done has been done he said! What the heck? I appreciate the luck but what would have been better if he actually cared about the poor service that was being displayed. I was consistently overlooked as if all of the employees did not see my and my black car sitting waiting to be serviced!!!
Young man was very nice. He looked at whatever I asked him to. He offered windshield wipers and I purchased them just because I felt like he was taking care of me and my car. Also gave me a quote for tires. My first time here with my new car.
I am from ny but attend college In Georgia knew nothing about getting a flat took my car and spoke with Anthony who was absolutely amazing he walked me through everything I needed to know about getting a new tire because my tire was a bye bye lol he was absolutely amazing kind generous and very informative I would like you to know dealing with him made me realize I will be going there for all my car needs for as long as I am in Georgia thank you Anthony
Anthony (General Manager) was super friendly and helpful when my car died after an oil change. He noticed the seal for the air intake was loose and corrected the problem, tested the battery and explained the issue. Will go to again.
Thanks to James King 4*s are given. Friendly, reliable attitude, quick. Will change rating if I ever need full service. Thanks guys keep on rockin
I would like to thank James the manager, I had taken my truck toanother tire store to have some work done that store did a bad job,James took in my truck and got the problem solved. Great job, quickservice. My father Michael Gallman had his truck serviced their and recommended them. They have earned my business and I recommendthem. Thank you very much....
Amazing, quick, service. After going to over 10 different tires shops with no help, we were in, helped, and complete in 20 minutes! OUTSTANDING prices and best customer service I’ve ever received!
All Five stars, Thank you James!!!
Jimmy takes great care of us when we come through! We’ve been fortunate to have him at least twice. These guys are friendly and thorough. I appreciate how they bounce ideas off each other, for instance when discussing where to take our car for more specialized work. See you next time, guys! And thanks as always for quick, great service.
Consistent service with a smile. Always a good group of people working there.
Quick Service. I do not understand how state engineers board lets them get away calling themselves engineers.
Poor Customer Service. Manager came out and opened up a new bay. Moved cars from behind me around and it front of me. This made every vehicle after me now be in front of me. I was waiting for over an hour to get service and he put other vehicles in front of me. Then when questioned he tried to explain the bays we’re moving faster. I ended up going behind vehicles I was in front of. He never addressed my complaint and I will not return to this location for services when the manager is not going to honor my complaint or resolve the issue.
Great place to get your oil change. Very quick, and knowledgeable. Answered all the questions I had.
Was excellent thank you
Friendly People and Atmosphere. Keeping you informed as u wait and get you out in a timely manner..... everything I can ask for...
Only place we get our oil changed from there the best
Great service! Great team, full of gentlemen. I felt comfortable and relaxed the entire time I was there :)
These are my guys! I take all 4 of my vehicles here for whatever I need. Tire Engineers prices are great, it’s not the cheapest but definitely not the highest, but you receive high price quality work! You also will not find any shop more honest than this one. I took one of my mustangs here, as I was having trouble with it cranking sometimes, and not cranking other times. Everything had been replaced but the ignition switch. I was forewarned that if the ignition switch wasn’t the problem I would be out of $200, well the ignition switch did not solve the problem, however the mechanic told me he wouldn’t charge me after all because he could not help me with the problem. I don’t think anyone else would’ve done this. Turns out the problem was due to an Faulty car alarm left in by the previous owner, and not a mechanical issue that they would’ve been able to catch right away. I will forever be loyal to tire engineers!
The service is fast and thorough. The guys that work here are very knowledgeable and can educate on any questions you have about your vehicle and getting it serviced!
Great service and very polite
Outstanding service. Quick, efficient, friendly staff. Fair prices. Very good experience.
Very good place to take your car to..very kind people there to help you..
Friendly service they are very good with your vehicle
They did an awesome job!!! My AC had been out for 3 years. The manager Anthony made sure my AC would be good to go. Back on the road cool, calm, and collected. Thanks to the mechanics that worked on my vehicle, you guys were awesome. Im definitely going back if I need anything else.
We needed RV tires and fast so doing it one tire at a time ourselves was out of the question! Express Oil was the only place we found that would get the tires, change them for us the same day, and at a comparable price to the big shops like Firestone (who wouldnt touch the RV at all!)! Went so well we took my hubbys truck in for 4 new tires two weeks later and they were actually cheaper!! Great locally owned business that will do just about anything you need done!
Very fast, very knowledgeable. Highly recommended.
The team was super friendly and professional they got me in and out fast and made sure my car was taken care of definitely would recommend this place to anyone!!
They took excellent care of me
I purchased four new tires and had an alignment. Anthony helped me choose the right tires for my circumstances and made sure the tires were available when I wanted the work done. I was in and out in about and hour. I appreciate Anthony explaining his recommendations in an easy to understand but not in a condescending manner. We will be back. Oh... also I thought I needed work on my brakes but upon inspection Anthony let me know no work was needed. The trip cost less than planned.
The service was great the wait time was very little less than 10 minutes to wait for service I went for an oil change andi was done in less than 15 minutes. I really enjoyed staying in my car. I hope this is a service they keep doing. Thank you Express Oil change.
After I got my oil change I drove around for about a week. Then I started hearing a noise coming from my engine compartment. When I had mechanic look to see what the noise was. They found the tool they used to take the oil filter off hitting my fan.
The manager, Anthony, took the time to thoroughly educate me on the services and parts that I was paying for. I felt more comfortable spending $700 on two tires replacements, realignment, and the replacement of two tire sensors after. This team presents as honest and personable. Anthony really went out of his way to make me feel like I was not being taken advantage of fiscally.
Currently doing stay in car oil changes for corona, very quick and friendly service
You pay a little more but it is well worth it. Staff is knowledgeable and polite.
The Whittlesey Blvd. location normally is a pleasure to visit. The last 2-3 times that I have been to that location for services, John has always assisted me. He is such a personable, helpful and professional person. He has always made me feel appreciated and valued as a customer. So kudos to John...he makes that place! On the other hand, this Kyle character that works there is rude, unprofessional and needs EVERY form of customer service training ASAP. My vehicle was serviced for an oil change and a couple of other things where I was promptly greeted by John even before I came to a stop. It was near closing time, but he was so professional in helping me with the services that I needed. The next day I returned due to a pressure issue with my tires according to my vehicles warning system. I pulled up near the service bays this time instead of the oil change bays and saw this Kyle person. He had his back turned organizing tools or something. He heard my vehicle apparently and turned around so I waved hi and proceeded to stick my head out of the window...this person turns his head and continues to do whatever he was doing. Not so much as a someone will be with you or any type of acknowledgement that I (a customer) was there. I sat there for nearly 8 minutes waiting for him to assist me...he never did. I stepped out of my vehicle and asked him if there was anyone available to help me and the hatred on his face for me bothering him was very, very disturbing. The manager finally came out and assisted me, but when I expressed my concerns about the issue, he only made excuses for Kyle. Upon leaving, I saw the manager approach Kyle and they both had themselves a good ole boy chuckle I will take my business elsewhere. But, John needs to be promoted to management as his level of customer service is invaluable to any business.
Excellent service & kind workers
Famous 10min my @$$
Very good experience. My daughter needed a oil change before we set off for destin with the grandbaby. Not only did they do a quick oil change they also did a quick saftey check. Thank you for caring for the people. Awesome job fellas!! Thank you
A professional and respectable service. Im impressed with their courtesy
I was having some issues with refrigerant leaks on my cars ac system. Anthony and his staff were very honest and knowledgeable, and worked together to come up with the best solution for me. These are the only guys I will let repair my familys cars. Over the top customer service.
Best shop Oil and Tire specialist around! They helped me fix my flat tire for my moped! No wonder there is always a line of cars waiting to get serviced! Friendly and helpful customer service goes a long way!
No idea if this place is the cheapest or not, but it is the most reliable. Ive been coming to this location for the last four years and trust them with every vehicle. You pay for what you get and they provide quality and reliability you can trust.Outstanding team led by their service manager Anthony!
Very professional ...quick service...gained a repeat customer..
Good service
They take great pride in what they do and took care of all my automotive needs. Highly recommend.
They did really good Job and finish it on time with in 10 minutes.John is really nice to me and gave all the information what i need
Been coming here for about two years and all that I can say is: Great service and great support. This guys never disappoint me. Keep up the good work and God Bless.
John is excellent customer service 👍 guy. Ive had him a couple of times now and he always does a great job. Will always recommend Express Oil.
I drove up from Florida and was needing my oil changed. The guys there were so helpful and nice. Jon and Jimmy are incredible!
Excellent service and done in a very timely fashion. I was from out of town and they took very good care of me. They were slightly more expensive than the other places I called but their level of professionalism was Top Notch
Great experience 👍
My husband went for a routine oil change and the service was quick, all staff was very personable and friendly, and prices were affordable. Based on our first experience there, I will definitely be going back in the future.
The staff is friendly but there is not enough of them. I pulled up as second in line and should have been done in 20 minutes or less. I was instead there for close to an hour as 2 people tried to take care of 3 bays. Overall, is a great place but unless you see 3 our more people working, come back another time.
Four hours from home, my tire separated. Express Oil was the first place I called, and in less than 30 minutes, I was back on the road. Anthony and his crew (at Whittlesey) are SPECTACULAR! If you live in N. Columbus and need maintenance or tire repair, go there!!!
Been using this location for oil changes over the last 9 months or so. Last trip in with the truck, I was told I needed a Level 1 diagnostic test b/c the truck was slinging fluids ALL over the shop floor. 3 different colors - green, red and darkI told the guy, well, I JUST paid a local mechanic to go over the truck VERY well, as I plan to sell it soon. So just two weeks ago, Im told its in great shape minus the tires, and now its pouring fluid?? The tech reassured me that it was terrible and I needed help with it right away.I chose to drive it on home and get up under the truck myself with some Brake Clean. At this time, I also check my transmission fluid, radiator and oil levels. Got the undercarriage clean as a whistle and drove it several days. Checked again, no fluids. Levels still at same point.Im utterly disgusted that someone tried to take advantage of me. Yall picked the wrong girl.
Ive been here several times to get my oil changed but today was my best experience here by far. My tech, Chris (with the red hair) was awesome. He was informative, professional and QUICK. Such an important thing for a busy mom with small children! Plus I got $5 off because it was ladies day which made it even better. Thank you Chris!! See you again in 6000 miles.
Good place. I had my tundra done here John helped me with my service. The guy underneath didnt hear him say clear or what ever. Anyway long story short they had to redrain the new oil and put new oil in because the guy underneath hadnt changed the filter yet. Any way 16quarts later. Good people good quality and John is a good guy. Thanks
Very professional very informative about other services that they provide, in and out in no time will for sure recommend to other people, scale of 1 to 10, 10 for sure
Awesome service. I go there everytime!
I took my truck there to get tire pressure sensors and front brakes put on. Was for sure impressed with how they treated me, treated my vehicle and got the job done. That they wanted to be sure to make me very informed of how the job progressed and any potential issues I certainly liked. Would recommend.
Attentive reasonable polite top ten service
Everyone at Express Oil is professional and courteous. They perform safety and travel checks without being asked... its just part of their service. WONDERFUL experience !
Best, friendliest, fastest oil change around town