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Tire Discounters
2810 Stelzer Rd, Columbus, OH 43219, United States
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Tire Discounters

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Bl
Review №1

Sonny was very helpful and got me an Uber to/from the store so I didn’t have to wait in the store.

An
Review №2

I was in a bind and the Hamilton Road store geared me in the right direction and sent me down the street to Steltzer Road location where they hooked me up in the same day with a new tire in stock and I didn’t miss a beat including varsity football and JV the next day go New Albany Eagles! And thank you tire discounters I wouldn’t shop anywhere else!!

Ar
Review №3

Stirring belt broke when leave grocery store... Walked in to GREAT customer service, I was able to get my van fixed same day and the wait was shorter then expected. Team was GREAT

Da
Review №4

Sonny quickly helped me by phone yesterday to find our what I needed, ordered the tires and set an appointment for today. Today they quickly put on the new tires and aligned all the tires. Great service!

Ho
Review №5

I have been a customer of Tire Discounters since I was 16 years old and had my first car. Sonny was patient and took time on the phone to hear my concerns and schedule me an appointment. I was in and out within two hours! New tires with warranty and alignment along with a brake inspection! I appreciate his help and will continue to return to Tire Discounters for all of our car needs!

Je
Review №6

This tire discounter team has always been amazing to work with. They’ve given me great service and deals in the last few years I’ve been with them, and I go to them almost exclusively for my service needs. Professional and friendly, and I’ve never been offered anything I didn’t need, unlike dealerships I used to spend time in. I trust this store and their employees!

Sh
Review №7

Great experience with Sonny and his team!I called the store after noticing a bolt - not a regular nail - in my tire. 1. I was given an accurate/realistic time frame for drop-off and pick-up. 2. Upon arrival, I was taken care of and told what to expect - to include their policy on patching versus replacing. (Usually, places are ALWAYS ready to tell you a tire HAS to be replaced - no matter what.) 3. Sonny reached out about 2 hours later (as promised), told me I could pick up my car AND - as he said - they were able to patch the tire because of the location of the bolt. I will be back when it is time!

Ki
Review №8

Sonny was very professional. He was honest with me when he seen the rather large screw in my tire. He said a patch may not hold and was not comfortable trying to patch the tire; he recommended replacing the tire, which I agreed with. I appreciate his honesty, kindness, and professionalism. Thank you Sonny!

Br
Review №9

Manager and crew were ready to do service. Very quick. Great tires.

Ja
Review №10

Great experience always! The employees there have never steered me wrong when it came to my SUV. They are honest at all times and if they cant assist you they will point you in the right direction of where to go or what to do.

Mi
Review №11

We walked in needing tires immediately and they were able to get us in and take care of all our issues. The staff is very friendly and explains things thoroughly! My fiancé and I are very happy! I called another Tire Discounters to see what their wait time was and if they had a certain tire, and they couldn’t help us, thank goodness the Tire Discounters in Gahanna was able too! Thank you Nate for taking good care of us!!

Bo
Review №12

Friendly service with helpful information.

an
Review №13

Sonny and Nate are Amazing. I have been coming here for years and they always go above and beyond. I highly recommend them for all you automotive needs!!! 100%!!!

Ev
Review №14

Service was great and fast. Brought truck in last minute and still got 4 tires put on before they closed. Thanks

Ma
Review №15

I was told that 2 hours wasnt long enough to balance and rotate the tires on my big truck (I drive a Colorado). Apparently thats a huge job these days....

Sh
Review №16

Courteous staff response to my needs and operated in a timely fashion.

Hi
Review №17

These guys were so great! I was traveling in Columbus when I hit a curb and flattened a tire. The staff here were able to get me in right away to get me a new set. Even though they didnt have the right tires in stock, they got me ordered some pronto and had me out in about 3 hours! They were even kind enough to order me an Uber to Easton so I could get some work done while I waited. 5/5, would come again (but hopefully not for any more emergencies!)

St
Review №18

Amazing staff! If you need tires I strongly recommend you shop here.

Jo
Review №19

Good service, good prices ! Nate was very knowledgeable and helpful. Service was quick and easy

Ga
Review №20

Please don’t go to this place and the people who work there are not happy to be there. They act they don’t want to help. When you ask them question they are rude. If you want a good service go Discount tire they are much better.

Ri
Review №21

Sonny and the guys at the Easton Tire Discounters took great care of me. It was a last minute appointment with valet service and it all went off as smooth as it could. Thanks againn

Je
Review №22

They were able to take me within a short time frame and began work on my car right away, (YMMV on the time frame). And they even got my steering wheel straight during the alignment!

Mi
Review №23

I called in and they gave me same day service. Excellent customer service!

Em
Review №24

Great customer service! Sonny and Nate were extremely helpful, I will definitely bring my vehicle back in for a service next time!

Ke
Review №25

I have been to this location several times and always have quick and quality service. The staff is amazing will always have your back!

Sa
Review №26

Called in for a quote same day Great experience. Went in for a tire repair. Jon helped me pick out new tires, great deal too. 10/10 would recommend. Thank you so much

Ga
Review №27

Great service with detailed explanations during the process for your convenience!

Er
Review №28

Always a good experience. The staff is always helpful and try their best to help give you a good deal. Showout to Soney for making it easier to take care of your car.

Je
Review №29

Tire discounters truly has the best price for services and they were able to assist my needs that same day I called in. The employees were welcoming and helpful, especially considering I am not too savvy with cars. I appreciate tire discounters for taking the time to walk me through my service needed. Very loyal employees and I highly recommend for those looking for an auto shop.

Er
Review №30

Great service! Clean area, pleasant staff and got me in and out in 30 minutes! Will definitely be a repeat customer 👌

Ju
Review №31

Great staff members and Really helpful!! Definitely made sure that you are set.

Ca
Review №32

Very helpful and very kind employees! Fixed my tire fast and even put it on for me:)

Ma
Review №33

I love this location, they did an amazing job on my car. Service was beyond excellent! I didn’t have to wait all day. Nate and sunny customer service was the best I felt so comfortable with leaving my car and knowing it was goin to be done right! I will FOREVER come here when it comes to my car! Thanks tire discounters and team🥰🥰🥰🥰😘

Ch
Review №34

Sonny helped me out so quick. I was have a terrible morning and he got my tires on my car in 40’mins and had me on my way

Do
Review №35

They always give me excellent service and they’re always considerate of my time.

An
Review №36

This is a great shop I always received great treatment and they even get me in when I dont have a appointment and they have great deals on tires and other services

Ne
Review №37

Sonny was more than helpful and quick great job will be returning

Co
Review №38

Customer service was great, and the service was completed in the time promised. So glad I came here!

Hu
Review №39

Good people good service definitely recommend 💪🏽👍🏽

Do
Review №40

Very friendly and helpful staff. Got my tires replaced same day and they did not force sell me anything, just got me what I needed, and answered all my questions.

tr
Review №41

Great service and pricing! Also gave me a recommendation for someone to fix the door on truck.

Da
Review №42

I haven’t taken any of the cars I have owned to any garage other than the dealership in over 10 years, but when I wanted a specific set of all season tires to replace the Summer ones that my new Supra came with and the dealer didn’t carry them I decided to give Tire Discounters a try. I am glad I did. The prices were good, the customer service was excellent, and the install was perfect. They made me a believer and I can’t imagine going anywhere else for tires in the future. Nate and team provided an exceptional customer experience today and my only disappointment was in not being able to shake their hand for a job well done.

Jo
Review №43

Oh my God, I cannot scream praises high enough for everyone at this location! I have a car that is now in A much better condition than what it was when I took it there. This location has given me deal after deal, and has helped me financially stay afloat when coming to car repairs. Not only staying afloat but actually caring about me, my and my rent! I have had several occasions where I’ve had to spend well over $600-1500 for repairs and they’re alway looking out for me and my car health/safety! I’ve had them come and get me from Easton because my car had broken down. They paid for the towing and only charge me for the part. They may have also charge me for the labor at that point but they got the job done in like an hour or so.I’ve been going to this location with multiple cars, and I’ve always been taking care of, soooo well! I’ve had my alternator replaced, a couple batteries, ball joints, breaks, calipers, several tires, one off pieces and that I don’t know the names of, and many other parts. The level of customer service is outstanding. But moreover, the level of HUMAN COMPASSION, you’re just don’t find anywhere else! outside of something A repair that I would have to make with the maker of my car, I will be taking everything to them! Thank you tire discounters! And thank you Steltzer team! You guys are the f***ing best!!!!!!!!!!

Sa
Review №44

Phenomenal service every time.

CD
Review №45

Going to TD is like going to see family. Great job as always.

Na
Review №46

Bought my tire in service was quick

Kl
Review №47

Fast and friendly service! Will be back the next time I need a new set of tires.

Lu
Review №48

Excellent service, friendly staff, they explain everything to you clearly to allow you to make an informed decision.

Ro
Review №49

Great experience. Went in for a tire repair, tires too bare. Sonny helped me pick out new tires, great deal too. 10/10 would recommend

Me
Review №50

Theyre always great at customer service and servicing my car. Its why I keep coming back.

El
Review №51

I used to always go to my local Tire Discounters when I lived in the suburbs around Dayton, OH and they ALWAYS took great care of me and my cars. I even applied for their credit card because I loved going to them for any car need. When I moved to Columbus, I looked for a TD to continue my business and get my tires rotated to keep up with my warranty on them. I took my car into this one for a routine alignment, oil change, and tire rotation. 1. There is a gentleman there that is beyond rude and will refuse to acknowledge you even if you’re the only person waiting in line. 2. They didn’t get me into the books correctly and I had to wait over an hour and a half for something that’s typically 45 min or so. 3. When I got my car back, it started making a weird loud grinding noise anytime I drove it. I called back and told them the issue. They had me bring it back in and told me my wheel bearing needed replaced and that they’d make me a “great deal” and quoted me a price. I told them that the causes the issue because my car never made the noise before my service with them. They refused to take ownership of the issue. I took my car to a different tire discounters to have my wheel bearing replaced because I didn’t trust the team here in the slightest. When I got my quote, it was the exact same as the one the Easton TD quoted and I asked the rep if that was the standard pricing for a wheel bearing replacement and he said yes. So Easton’s TD likes to make you think that They’re giving you great deals when it’s their standard pricing, will mess up your car during standard and routine services and will not acknowledge that they caused it, and employs some of the rudest representatives that I have ever met. All in all, because of the services and lies received here and in the TD in Powell, I will never go to another Tire Discounters.

Da
Review №52

Had fantastic service at this location !!!! I will continue to have my vehicle serviced here. THANKS NATE & SONY !!!!!!!!!

ju
Review №53

Great place great service!!

Al
Review №54

Amazing same day service. Sonny was so helpful.

Mi
Review №55

Good people, good work, good prices. What more do you want? ..well lucky for you they have a list of extras ready for you, at little or no cost. Stop wasting your time and your money and go here. Four new tires for me. Thank you guys! I really appreciate you. ☺️👍

Kr
Review №56

5 stars took care of me on a busy day with no appointment. I appreciate the help as always

Sc
Review №57

Fast repair great service.

Ji
Review №58

Very good customer service would highly recommend for tires and alignments i do my own mechanic work so I can not speak for that but seem to be very well

Re
Review №59

Came in from Firestone distraught and Sonny and Nate took very good care of me!

Da
Review №60

Great service, quick, and good communication.

Ma
Review №61

Very fast and friendly service from Sonny and staff.

Gu
Review №62

Tire Discounters customer service, is what every business should aspire to. Ive never had a bad experience with them, and would never shop anywhere else.

Sp
Review №63

Kind and friendly service very professional

Al
Review №64

Loveeeeee this location. I’ve been a customer for almost 5 years, servicing two vehicles and I always receive top notch quality service. Great customer service from the guys at the front desk, Sonny(hopefully I spelled that right) and Nate.

T
Review №65

This location is AMAZING!! Please ask to speak to Sunny when you go. I am sooo thankful that I choose to get my tires here. Sunny gave me the added tire protection which is fantastic because I travel a lot. I purchased my 4 set of tires from here. When I got a flat I needed a new tire and because of the added protection that Sunny recommended I received a brand new Good Year tire replacement which only costed $55.00. I am truly thankful for your professional service.

Ch
Review №66

Great service and do great work.

Wh
Review №67

These guys are fantastic. I can only speak for the Steltzer Road location near Gahanna, but every time I have had to come here with some tire emergency they have been very courteous, the work is completed much quicker than the initial estimate, and at a far lower cost than expected. They never try to upsell or nickle and dime you.The only con I can think of is that the chairs in the waiting area chairs could be more comfortable, but there is complimentary coffee, free wifi with good speeds, a clean unisex bathroom for guests, and a couple power outlets are available on the wall behind the waiting room chairs so I was able to charge my devices throughout the wait.Highly recommended!

Er
Review №68

Tire had a leak in it and they were awesome! Nate fixed it up quickly, definitely will be back!

Ja
Review №69

Sonny and Nate were awesome

Ji
Review №70

Everyone is super friendly and helpful every time!

Be
Review №71

Love them ! Amazing service !

Na
Review №72

I have always come here for my tires and oil changes for about 5 years now. They have always have great service and I have never had to stay there longer that an hour. I was just there yesterday for my tie-rods. I thought that I was going to be there all day and I was only there for about an hour and a half. The staff was very nice and thorough. Not to mention the palace is always so clean. I have always enjoyed my experience there and will continue to go there thanks guys.

mo
Review №73

Worst Service- I would Give 0 Star if I had a Option.I got a new certified car just 2 weeks back and got tire New Installation service from these people. They ruined my Car. The Right side front tire was not installed properly as result the Tire came out of the Rim/wheel. Due to which my Rim/Wheel is Cracked.First of all they didnt place the gum properly in between the tire and rim (Wheel) due to which the tire came out and my rim got damaged. Please find the pictures below. I am very much disappointed with the services because i am not even answered properly.They said the Rim was damaged before but if it was damaged why they did not inform me and also install the tire. Today because i got a problem they are just throwing it on the rim. If its rim break they should inform me before installing the tires.Its a new certified car i got just 2 weeks back its all checked and verified. So it does not have Rim Damage before. How can a tire go flat and come out of wheel within 24 hours of Installation. .As the tire was not installed properly it damaged my rim and also i paid my towing cost. Now i need to pay for the rims and also took it a dealer because i dont want to believe Tire discounters and i will also be suggesting my friends the same.I told them about this and they are not even ready to cover my Rim cost or give me a refund. Please dont get any Service Done at Tire Discounters you will ruin your car.

Re
Review №74

I just purchased 4 new tires for my Mustang and my car is riding better than ever. Great customer service, clean office, and friendly staff.

Ha
Review №75

Tire discounters is a nice shop they do everything if you have a small car and have issues you can visit there specially tires they will tell the exact tire number you need

ch
Review №76

Fast friendly service

Ma
Review №77

While I was standing there the manager told a woman he didnt have time to help her unless she wanted to tip one of his men, gross

Da
Review №78

I had my back tire completely blown out and came into the store without an appointment and was helped immediately. Sony was very kind, and helpful. He recommended that I get two new tires because my other back tire was not in good shape either. I wouldn’t have known this if it weren’t for him!They were fast and done in less than an hour. I will definitely be back!

Ke
Review №79

Sold me a General brand tire just over a month ago, instead of replacing the tire under any sort of warranty, they charged me full price for a tire that had less than 500 miles on it. Do not go here, you will wait for hours to only get scammed with inferior products and lackluster service.

Sa
Review №80

They got me right in and fixed my problem

H
Review №81

Brought my truck in needing alot of suspension work and tires they did a great job very reasonable had it done in a day they will get all of my business thanks guys

Je
Review №82

Great staff to work with and knowledgable. I bought all new tires with them and I got the road hazard along with them. I am so glad I did cause I got a hile in one. They couldnt fix it cause I used fix a flat to get me to them but a new tire only cost me 53.00dollars. I was a very happy customer.

Ma
Review №83

These guys are GREAT. Honest deals and great service. They really care! I do ride share and I tell my passengers about them! Im going to get my shocks and struts replaced here also!

Ja
Review №84

Nate is always good to work with. He stays on top of his store and does his best to provide great customer service. I always have a good experience with him.

Yo
Review №85

Good customer service

Da
Review №86

Sunny and Nathan always take care of me when I need something done. The whole Steltzer Rd crew gets stuff done right the 1st time. If you need your car done look no further!

Ma
Review №87

I was getting auto service at another auto repair shop. The mechanic informed me that a screw was in my tire. The tire was safe to drive on so I drove the car back to Tire Discounters where I purchased the tires with the insurance and my tire was promptly repaired and I was on my way!✅

Is
Review №88

When value exceeds price, a transaction is made. Nate is an amazing person with a spectacular customer service oriented work ethic! Came in there for a full set of new tires, and Nate really showed the value in exchange for the price and gave us such a phenomenal deal! 10/10 5 star all the way!!! Will be back for an oil change soon!

Kr
Review №89

Nate, the manager, was AMAZING ! From my first phone call to cashing out, I never once felt taken advantage of or skeptical . He let me know what was needed and by when. I knew he was going to help me find the best fit for myself and my car . I paid for 4 tires, got a free alignment, and a set of free Bengals tickets ! It was an amazing experience, all the workers were extremely friendly and polite . I would highly recommend getting your car serviced here.

Al
Review №90

Great place, caring staff. Got me in and out very quickly. Will def. recommend.

Ke
Review №91

Got me in@ out in hardly any time,very satisfying

Ta
Review №92

Quick and efficient

Iv
Review №93

Quick service and friendly, knowledgeable and skilled staff. Thanks Nate!

So
Review №94

Nate was really helpful and knowledgeable. He went above and beyond to help me explain my car’s issues. We should have people like him at every work place. Such a great guy! Thank you.

Ta
Review №95

Nate is always pleasant and helpful! Sonny and Jeannie were awesome, too. Great deal on 4 new Michelin Defenders, alignment, seal rebuild kits and road hazard warranty for our Toyota Sienna van. The only bad thing about me getting my new SUV for second car was that I no longer get to see Nate to help with my Sonata. Great people who really care!

Fr
Review №96

I came to this location to order new set of 4 tires. I called the day before to set up an appointment to drop my car in the morning, which I came to find was meaningless. I dropped the car at 8:30am with only 1 person ahead of me in the waiting room. They were not finished with my car until 5:30pm! Even then, they never called me about the car, I had to call several times throughout the day with the assurance that my car would be looked at soon. At one point I called and was placed on hold for 17 minutes.Does it take 9 hours to change tires? If I brought my car at 8:30, why is it being worked on at the end of the day? With an appointment? Trash customer service was defensive rather than offering an apology, saying it was busy. Then maybe you shouldnt overbook your own selves? If youre looking for timeliness, look elsewhere.

Da
Review №97

Edited following resolution:After contacting the company through the Contact Us link on the website, the regional manager returned our message within 1 day. He agreed credit our $150 toward the purchase of new tires at any local store. Fast and helpful! Thanks!My wife brought our 2014 CRV in for a balance/alignment. Afterward, the drive was still shaky. She called immediately and set a new appointment. She was informed that new tires would be the only further remedy. We asked that the $150 we spent for what amounts to nothing at all for us be credited to the set we of 4 new tires, arguing that had they informed us of the need for new tires in the first place, we would have purchased them and received the included service without the extra $150. We were offered a discount on a set of 4 high quality tires. After the discount, the total would still amount to a total higher than a competitors price.Because this was not what we requested and was a totally unsatisfactory remedy, she asked to speak with someone who might be able to authorize our request. She was informed that there was no one further up the chain with whom we could address the issue.We were left feeling cheated out of our money.

bi
Review №98

Wonderful Experience! My 19 year old daughter had a flat tire the night before. We live in NC and she is in school in Ohio. Andrew, at the Steelier Rd location, took exceptional care of her. Tire was patched! They did not take advantage of a young lady. They made this daddy a happy customer! Thank you Andrew and the team at Tire Discounters!

Ke
Review №99

I had a great experience staff was friendly and knowledgeable. I would definitely recommend.

Ad
Review №100

At some point on my drive home from a summer interning in Minneapolis, I collected a nail in my front left tire. Needing to replace all four tires anyway due to low tread, I went into this Tire Discounters store after 6pm on 9/14 expecting to hopefully get an appointment scheduled for later in the week. Mr. Calloway and the crew took care of my car that same night, helping me find the optimal tires for my budget and needs. I cant say enough good things about the helpfulness of this staff; it certainly took a lot of stress off of my plate!

Information
93 Photos
100 Comments
4 Rating
  • Address:2810 Stelzer Rd, Columbus, OH 43219, United States
  • Site:https://locations.tirediscounters.com/oh/columbus-2810-stelzer-rd?utm_source=Google+My+Business&utm_medium=Website+Button&utm_campaign=2019&y_source=1_Mzc3ODM3OS03MTUtbG9jYXRpb24uZ29vZ2xlX3dlYnNpdGVfb3ZlcnJpZGU%3D
  • Phone:+1 614-944-6041
Categories
  • Tire shop
  • Auto radiator repair service
  • Auto repair shop
  • Brake shop
  • Car repair and maintenance
  • Oil change service
  • Warehouse
  • Wheel alignment service
  • Wheel store
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–6pm
  • Friday:8am–4pm
  • Saturday:Closed
  • Sunday:8am–6pm
Service options
  • Curbside pickup:Yes
  • Delivery:Yes
  • In-store pick-up:Yes
  • In-store shopping:Yes
  • Same-day delivery:Yes
Health and safety
  • Staff wear masks:Yes
  • Staff get temperature checks:Yes
Accessibility
  • Wheelchair-accessible car park:Yes
  • Wheelchair-accessible entrance:Yes
  • Wheelchair-accessible toilet:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
  • Toilets:Yes
  • Wi-Fi:Yes
Planning
  • Appointments recommended:Yes
  • LGBTQ-friendly:Yes
Payments
  • Debit cards:Yes
  • NFC mobile payments:Yes
  • Credit cards:Yes
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