Was not happy with the quality of work. 3 of us came here for my daughters 12th birthday earlier this month for a manicure for her and pedicures for everyone.I had to have someone fix the polish in my toes because the 1st person that did them didnt get the whole nail and it wasnt smooth. My daughters polish on her toes was peeling off 2 days later and her manicure looked as if she needed a fill-in right out of the chair.

My sister and I came for gel pedicures & dip manicures. There was little to no wait, which was awesome! We ordered margaritas, which were literally ONLY cheap margarita mix! It had no tequila in the drinks at all. The guy (his station said Dan) who did my pedicure was rude and got upset when I told him the color he used was not dark/pigmented enough, so I asked him to use white as a base color. He then went to do a almond shape, dip manicure. He left dust all over my hands and residue on my fingers. On top of him NOT offering a hand massage or lotion/oil. I believe for a $290 bill we deserved a MUCH BETTER SERVICE!

Came in for the first time today and was serviced by Lisa. This by far was the best experience I have had. She was so sweet, professional, talented, and honest. I wasnt sure which acrylic design to get so she suggested the ombre and Im so happy she did. This looks so natural and down right beautiful. I will be back for my fill in for sure.

I went yesterday to get my nails done and get a pedicure with my aunt and the lady was very rough with me. This was my first time getting a pedicure and she was not gentle whatsoever then right after getting the pedicure she rushed me to a chair and did my nails quickly and rushed through the whole process. I was cut twice and now on the second day of having them they’re extremely sore. I wouldn’t recommend coming to this location.

My sister and I went to get manicures and pedicures yesterday. Yes we left with our nails done but that was the only positive part of our experience. When I chose the lowest priced pedicure package she asked me three times if I wanted to upgrade and my sister who did pick a more expensive package was tried to convince that she should spend more and get the bigger package. Also, when she sat down at her pedicure station part of her dress went in the water she was laughed at. She is having a baby in a month and all she wanted was time to relax and this was quite the opposite. When we were getting our nails done both of us were bleeding and sorry was not said until we brought it up ourselves. Never have we had to physically and verbally pull our hands away from a nail tech but we had to yesterday because of the pain we were in. The amount of money we spent, should have been reflected by the quality in our services which did not happen. I have given this salon multiple tries and every time they disappoint me. Also make sure you have cash because its 5% more to pay with a card and if you want to use their ATM to get cash they will get the ATM fees. I also would like to bring up the point that I have never been so uncomfortable at a salon before. After my service my nail technician went up to the counter and stood their while I paid and waited for me to give her her tip. I would not recommend this salon when there are so many more options, choose somewhere else so you can have a good experience.

Smaller than Worthington location, but offers same great service. AV is by far one of the nicest salons Ive visited!

Very friendly and accommodating staff. Coke has been my nail tech and has done a phenomenal job each time - shes quick but doesnt rush the job. She takes her time and accommodates all of my requests as Im rather particular on what I want. Shes always patient and friendly with me and always checks if I need anything to drink and remembers details from whatever weve discussed before. She definitely makes this business shine with her personal touch. There is another young lady there as well that has service just as good- Im not sure her name but shes the only black lady Ive seen working there. She is so kind and accommodating and knowledgeable as well. Between her and Coke,I dont think Ive received better service anywhere else. The only criticisms I have for this establishment is they are a little pricey but worth it in my opinion, they only allow cash tips and they dont have the color changing nail polishes I like.

Very good service. Pretty nails. Ask for Helen!

I’ve been coming to Helen for over a year. I get both mani and pedis. I’m never disappointed. She’ll stay late to get me in after hours if my work schedule conflicts with hers and she even came in on her day off to get me together before I left for vacation!!

Loved loved loved Ivy who did my daughters nails for prom her very first visit here. Shes been a few times after and since being here just last weekend for a mother daughter nail date she has only been disappointed once in the outcome. I however was not very happy considering I normally do my own nails for little to nothing but decided to treat myself since I hadnt gotten my nails done in years well got my nails done Saturday and Sunday morning had one break clean off and one Crack by Sunday night all ten were broke off and had done nothing to cause such damage Ive gone to work with glue on nails that lasted me a month before they were worn but still in contact when I reached out to salon they could only offer to look into it if I had time dated pictures and a picture of receipt which I had tossed unfortunately so 74 dollars down the drain and they seemed to not care much at all I will not be going back here and told my daughter Id only pay for hers if done by ivy

No direction, never told me to go dry my toes under the light. Did the minimum with the spa pedicure. Just finished painting, thought maybe she did a quick dry polish, she didn’t. Waited for my sister to finish. Put my shoes on and regular polish wasn’t dry. $50 completely wasted. The experience didn’t at all add up to the look of the place. Basic service, spa prices. Won’t go back.

I took my oldest daughter for her first manicure/pedicure appointment and they were so gentle and answered all her questions. I also had my 9 month old in my lap and they helped me entertain her and even offered to hold her while i was being helped. Truly great service!

2nd time here and definitely not coming back!! Did not get the color that I wanted plus the lady was very rude. Prices are ridiculous for the service you get!!

Woke up today and wanted to thank Ivy and this nail salon! Love my nails and my friend loved her peticure which was done by Coke. Came in as a walk in and it was fast to sit, will for sure be back!

I had the best mani/pedi service ever by Coke. She did a great job, made great conversation and was very nice! She wasn’t too pushy as some nail techs can be. She made she we received all the services we needed ! I highly recommend trying this salon and if you do ask for Coke!Follow up 7/1- please advise themTo not use a drill on your real nail for buffing. I know have a ridge in my mail that will take me about 6 months to grow out.

Absolutely love this nail salon! I never go anywhere else and always recommend this place to friends and family. Now a days it’s hard to find a good clean nail salon where you treated with respect and don’t have to wait long for your appointment. Thank you for always providing great service!

If I could give zero stars I would, I went for a manicure and pedicure. My pedicure started off okay, only because you dont get the massages until after they apply the gel polish. My tech didnt understand i wanted a silver glitter, then I just settled for white gel toes because of him not understanding. He put the top clear gel coat on then went to apply my white coat my white polish was sloppy lines throughout my toes, he then goes to apply the clear top coat. I ask him was he only going to do 1 coat of white he ask me do I want another, of course I want another coat thinking it would fix and smooth out the lines to my surprise that coat is just a sloppy I ask him to just remove the polish and finish my pedi. Throughout the rest of my pedicure only thing he massaged were my legs with the hot towel and hot stones. Didnt touch my feet for a massage not once. After such a horrible service I decided not to get a manicure (no way he was going to try and polish my nails) when I went to check out and told the manager my service sucked he just looked and cashed me out then had a attitude that I asked for my recipe

So, I’ve been coming here for some time now and it just makes no sense how high their prices are for the quality service and just everything with this place. I came on Saturday, and left spending $150 on a pedicure and for my manicure gel but the nails were acrylic and they were so short. It’s my last time going there for sure. The last time I went was for my birthday and one of the techs were so rude and she didn’t do my nails like I wanted them to be like in the picture. They are smiles and giggles but once you tell them what you want or don’t like that’s when the attitude shows. They are too expensive and half of yall saying their work is good, okay maybe, but spending so much money? And I legit think they be making prices up. But all I know is it’s my last time.

This was my first time at an Anthony Vince salon; I’m so impressed and will definitely be back. I got a gel manicure and pedicure, and everything looks so good. I was very well taken care of by Lena, and some of the other staff members I interacted with. Beautiful atmosphere, hospitable, and kind people.

I found this place online a year ago and it looked fancy, so I wanted to check it out. Beautiful interior, very nice workers and I love that you can relax and have a drink. Every time I’ve went, no more than 10-20 min wait which is expected, especially when doing walk ins, but haven’t been dissatisfied yet! Already booked my next appointment!

My appointment was for 3 pedicures and manicures scheduled for 12:30 which I arranged several days prior. When we arrived we had to wait for 30 minutes and once we were seated they didnt even have the common sense to make sure they had three working chairs in a row...hence having a broken chair that separated me from the rest of the party. The point of making an appointment was so that we could sit together and be on time for the next appointment. I sat for 15 minutes in cold water waiting for the technician and never once were we asked if we would like to order a refreshment. I believe that they knew I wasnt pleased but not to my surprise no one had the professionalism to apologize for all of the inconveniences. Bottom line is they bite off more than they can chew. Instead of accepting multiple walk-ins combined with committed appointments they need to design a better system to ensure punctuality and attention to details so all customers have the best experience.This was suppose to be a nice Mothers Day treat for much needed relaxation only to be in a place that was overrun with customers, severely disorganized and for me stressful as it made me late for my next appointment. My daughter who decided to get acrylics got a final product that she was not pleased with but with us already running late we had to leave...so she is out $75 for something she will need to have fixed and her pedicure looked like something wed do ourselves at home. By the way my daughter was talked into an upgrade for this pedicure which ended up costing $44 & looked like a cosmetology student provided the service. Terrible! Wont be back.....Overpriced and disappointing!!!

I had great experience today. Its very nice to talk with Tan. Hes fun and professional. I am gonna request him for next service

Excellent positive environment. Ask for Ivy she is the best. She is quick, thorough and professional yet has a sense of humor.

This place gets slammed even with reservations. They have a kids menu that the kids love and my daughter really enjoyed herself. Definitely a great spot for mani and pedis I strongly recommend!!

I sent my daughter hear for prom nails. I wish I had sent her elsewhere. She asked for acrylic nails with an ombre paint. The woman used gel and then painted silver glitter on the tips. The glitter barely covered the tip. The thumbs were completely misshapen. I called and the manger, Kim?, said to send her back. He reshaped her thumb and painted the sides to match the gel nail. She had to ask him to put the glitter on. Neither he nor the original tech used cuticle oil or any moisturizer on her nails or on her feet after the pedicure. My daughter had to come home, add to the glitter, reshape a nail, and put her own oil on. Press on nails could have looked better. I will never return and neither was she. Oh, and they wont even discuss a refund. Stay away. This place used to be really nice.

Never disappointed appreciate the service provided to me every time that I have recommended this as a nail shop of choice to many of my friends.

I won the drawling for 2 free pedicures the week before my wedding so I took my matron of honor! They did an amazing job and really took their time to make sure it was perfect. My polish still hasn’t chipped or anything 3 weeks later! Will definitely be back!

Great service! Did exactly what i asked for.

I have been here a few times and it’s usually a decent experience. Today I came in to have my acrylic soaked off and instead of soaking me in acetone, a nail tip was used to dig under my acrylic and pop it off. It was extremely painful. I complained about the pain and the tech continued. I specifically asked to be soaked off in acetone and she put that hand in acetone and then started popping my acrylic of manually on the other hand. I had to voice a complaint again for her to soak both hands. After manually popping my acrylic nails off, she used a the electric buffer instead of a file. It overall was a painful experience and after leaving my nail beds are red, raw, and hurt really bad. Mechanic buffers/files are NOT supposed to be used on natural nails and you definitely are not supposed to physically pull acrylic off the nail. For what they are charging, the fact that they can’t take an extra few minutes to not damage their customers nail beds is really frustrating.I would not be writing this review if things changed after my complaints. The nail tech watched me verbally express being in pain and heard me request to be soaked off and continued to manually pop my nails off.If you’re going for a regular mani/pedi it’s fine but beware if you’re going for acrylic. They do not know how to maintain the health of your nails.*****Edit: Just coming back to say, its day 2 and this place literally damaged my nail beds. They are so raw, I cant even wash dishes in warm water because it is so painful. Do not come to this place.

I live out of town so unfortunately I’ve only been once but it was hands down the best pedicure I’ve ever had! My cousin gets married next year and I look forward to coming back to get my nails and toes wedding ready 😉

I have been going to Anthony Vince for sometime now. I say sometime now because as soon as I went my first time there was no way I was ever going to any other nail salon in Columbus. The people at Anthony Vince treat you with upmost respect. Nowadays I feel like a lot of salons do not care so much about making the customers feel at home and feel heard.At Anthony Vince I know Whatever it is that I have to say or how picky I am with my nails I know that they will listen and try their best to give me what I want and trust me I get exactly what I want.Another thing that I really like about Anthony Vince is that they are always available to take you no matter if you call that day and set an appointment or if you just walk in. They always have someone available to take you and they never give you that look of “ oh my god not another customer.” No you won’t find that here. The nail techs here WANT to work!!I have always referred friends and my whole entire family comes here. I have six sisters and a mom that also come with me and of course we always get to go together because again they always have someone to work on you. I am probably one of the most pickiest people when it comes to getting my nails done so take it from me, this will always be my favorite nail salon in Columbus.

Made a reservation for 4 pedicures and 1 gel manicure on 5/23/2021 at 3:02pm online @ the Easton location for 6/2/2021. The appointment was confirmed via email on 5/24/2021. Because there were 4 of us I called to ensure that they knew 4 people needed services. I was assured that they read the note and would be ready for 7:15pm appointment times. 3/4 members of the party arrived early (7:05) and I proceeded to the counter to check in where I was told there was no one with my name or any name like that with a reservation for 4 people, or even 1 person. Associate didn’t believe that I had scheduled in advance but LUCKILY I have receipts and was able to show her my email. After informing me that there was nothing they could do for us, would not see us, and that we were welcome to return another time we were each given 25% off coupons. Same woman I verified the reservation with was the one who couldn’t remember - long squared black and white nails.

I felt very rushed throughout the whole appointment. After sitting down I looked around and there were used cups and tissues all over the place from previous customers. You could clearly tell some had been there for a while as the leftover wine at the bottom was dried. I witnessed the tech beside of mine argue with the woman beside of me because she told him that two of her nails were not filed straight at the end and he didn’t seem to like her asking that he correct them. Then after she left he sat down and laughed and talked about her. Extremely unprofessional. My nails were uneven and the acrylic was filed down so thin that 3 nails broke within a week. The gel polish was thin and uneven. To make it worse the price compared to the quality of service you get is unbelievable. I would not recommend anyone to go there. There are soooooo many amazing nail salons within minutes of here, with much better prices, cleanliness, and professionalism.

This place is phenomenal. I went their for my first time, not knowing what to expect and I was not disappointed. From the moment that I walked in and showed them the very detailed mail selection I wanted done, to the point that I left two hours later: it was amazing. My technician, Coke, did not hesitate to give me exactly the design I wanted. She was humorous and kind the entire time. Ive gone to many salons and always told they can only do basic things, even to being told that they can’t do simple designs. She went above and beyond for me. I will be returning to her and this establishment for the rest of my time in Columbus. As for the price, it can be expensive depending on what you want done. I got a full pedicure and an ombré set with lots of gems and gel polish on both my nails and toes, plus the tip and I spent $180. If you want basic toes and nails it will run you about $110. They offer alcoholic beverages while you get your nails done. It’s a beautiful atmosphere. Definitely recommend.

Me and my fiance went here and had a horrible experience. We always go to the worthington location but they had no opening. . These guys half ads did my fiance feet and talked about her feet not knowing we understood every word. The lady when doing my nails said I couldnt get rhinestones on my nails because she didnt want to do the work. I will never go here again in life. And as I see a response to my review about rhinestones.... how do you not offer rhinestones if the whole box of rhines stones were at the lady desk, she simply told me to my face she did not have enough time to give me rhinestones, and told me I could only get one color 🤔

Great place, great Bar and bar tender, awesome nail techs! Doesnt make straight males feel inferior about keeping up with their hygiene💯

Love it here. Dan did my nails and I love them. 😍

I had the best pedicure. I felt so relaxed the whole time.

I had a bad experience. But they reached out and made it better.

I was a walk in.. got in right away on a Saturday... great atmosphere

Horrible service we waited 30 mins to even be seated at the pedicure station even with an appointment most of their chairs are also broken. My feet look like I did them at home horrible paint job for 44 dollars. It seemed like the man doing my acrylic didn’t know what he was doing he tried to say my nails were long acrylic when they we’re definitely short. I wish I could upload a picture because this is suppose to be a luxury nail spa and this is not even the equivalent. If I could I would give them zero stars hopefully I can talk to someone with some authority about the service the employee provided and get some of my money back or at least someone to fix my hands and feet

My new go to place since moving to Westerville. Thanks to my cousin for referring me to Lisa! The only reason for the four stars would be the miscommunication, regarding my appointment not being in the system that I requested Lisa and there was a bit of a wait. Overall it was a pleasurable experience.

I went here on Saturday for the first time. I had a pedicure with Ivy. It was a most painful experience from the start. My water was filled boiling hot to point you couldn’t stand it. I asked for it to be lowered and it was lowered to ice cold. She looked at my feet and scowled and said I had to have the more expensive pedicure for her to do my heels and my feet aren’t bad by any means! Which is just plain rude and pushy of her. The cutting of my nails and cuticles hurt terribly to the point she could see my discomfort and stopped to give me a “rest” only to continue to be extremely rough. I got one sloppy coat of my polish and was done. I left sore with legs almost bleeding from the rough scrub she did. What a waste of money. I will not use these salons again. Terribly crowded, over priced, and definitely not the relaxing time I wanted with my friend.

Absolutely A M A Z I N G! So attentive, engaging, and patient! I LOVED IT!!

Vy is an excellent nail designer. When I want to pamper myself with a mani pedi, I always count on Anthony Vince.

Well... it was my first time doing polish gel in that place, the attention was excellent and the incredible place was really excited, the nails were perfect but 3 days later I broke one, and I went and fixed it immediately, then 2 days later I broke others but because of my little free time I went a week and found that they could not fix it more because there were already 7 days, first I think it is an expensive service and therefore there must be a guarantee, they only offered me 15% off on new ones. I think it is not fair because the problem was not me, something was wrong with the polish ( it could be old) or the person who made it for me. Because days later I took my mom and her nails are still perfect after 20 days, I dont think they give you a good guarantee for your nails and I dont want to be paying every 6 days $64. Sadly they lost a couple of customers.

Some techs are much better than others as I observed. I wont go back ever. Its beautiful inside but thats it.The person who did my pedicure was sooo much better then the one who did my manicure. When I spoke on the phone the day before, the person was sooo nice and said I will be well taken care of. And Id get a complementary birthday beverage. When I told the man who said he was the manager, he did nothing but said what service you want. While getting my feet done, I was asked if I wanted to purchase a drink. Yeah, wont be back.

Vy did my abstract nails and she was so creative and fun to talk to! I would definitely go to her if you want to get some unique looking nails!

First time coming here with my mother in law and daughter the pedicures wasn’t bad which is what me and my daughter got. But my mother in law got solar nails they turned out to Be terrible first they don’t let u pick your length they come short then the guy rush to get them done and they charge way to much for the nails that look horrible ended going back to get the nails re fix this place really need to not charge all that money if they are not going to do a good job.Poor quality for the prices

I made a noon appointment online for the first time. I received a text message asking if I can come at 1pm, sure that was no problem. I arrive at 1 pm to be told they are running behind and I may have to wait 20- 45 minutes even though I made an appointment. I wait 30 minutes, go back to the receptionist and ask how much longer and who is next in line. Only to be told there are 4 ppl ahead of you. Clearly when you told me the wait was approximately 45 minutes that was not the truth.This place was chaotic with no order. They are over booking and trying to squeeze as many people in as they can at the expense of peoples time. I will not return and will spread the word to everyone I know to not patronize this business.

Loved it like always. I got Gel and fill/ Overlay. My friend got FreeStyle/ Overlay

Absolutely amazing!!! You’ll be in love with your nails and never go anywhere else!!!

Great salon and a great price. It is super fancy inside with a bar and friendly nail techs. There is also an ATM inside

All of the people are very nice and very professional! I have only been coming here for a few months, but will continue coming back!The only thing that bothers me sometimes, is they are never clear on the prices. They change from person to person. That really needs to be cleared up and then I would definitely give 5 stars.Thank you!

I absolutely love this place. Very clean and friendly staff. They did a wonderful job on my gel manicure and I love the energy of the environment. Can’t wait to come back!

Im not usually one to leave negative reviews but I would not recommend this nail spa. Ive been getting gel on my nails for nearly a year and can usually make the manicure last 2-3 weeks. Within less than a week after getting gel here, my polish is cracking/chipping and my nails are breaking - this has never happened to me before and I am extremely disappointed. I will not be returning to get my nails done here.

Very friendly staff, clean and inviting atmosphere. Loved my pedicure, will be back!!!

Terrible. They completely rush you the whole time. Nothing about it is relaxing. Rude. Try and upsell you and do a terrible job. I’ve given them several tries (because I like that you can have a drink), and everytime has been the same way. Will no longer spend my money here. definitely don’t go here if you’re looking for a relaxing/pampering experience or even want a good job done on your nails. 0 stars if I could.

Not only did I already wait as a walk in today (6.13), but the nail technician I had, LEFT ME, & started on someone else ( pedicure) -- what kind of service is this? Is this how a business operates? So now, my hands are wrapped & Im jus standing on the lobby, wasting even more time. Front desk reps not helpful. Will not be returning. Poor customer service

I’m not very happy with my nails. I got acrylics done and it’s almost as if I was assigned a nail tech who wasn’t sure what he was doing he drilled at my actual nail thinning it out which caused my acrylics to break off with ease and painfully (not even a full week after may I add). Also they said they could do my design but when it came to doing it he was messy and asking me everything. I will not be returning and if you decide to go here request someone you know will do well. Hope you have a better experience.

Best experience I ever had. Will definitely be going back again.

Staff is polite and welcoming as soon as you walk in the door. Total relaxation and they will ensure your time here is just that. Highly recommend this Spa even for a walk in and immediate service needed.

Cheap products. Paid $20 extra per hands/feet for gel polish. Polish chipping within 4 days. They rush you and are nice rude its not relaxing as it should be.

I love this Solon ! I am here every few weeks to get my nails done. They do a great job . If you ever have a problem with service or quality they always make it right to make your experience great! I always am recommending Anthony Vince to people that need an idea where to get your nails done!

I absolutely love AV at Easton. It took me some time to find a nail salon I wanted to keep going back to because I truly enjoyed the experience. I found AV when I lived in the area and even after our move continue to go back. I usually go to Lisa or Susan who are such a joy. Their work always is perfection. They make sure you enjoy every step of the process taking the utmost care of you and your nails. The staff is wonderful, and so is the atmosphere. I truly cannot speak highly enough of my experiences with them over the years.

Love coming to this location when I feel like treating myself! Very clean and professional! Can’t wait to go back!

Tasty drinks and great pedicures. Everyone is respectful and courteous.

I got my nails done by Rebecca. I love the color she suggested and she took her time to make my nails look nice. I work with my hands so they look awful but they looked 10 times better when I left AV. At the end she lathered my hands up with oil :)

I would not come back. Place is beautiful but not worth it. My tech did not remove all the nail polish from previous set. Went from yellow to French tip so you can see the yellow in corners. Very sloppy work the gel look lumpy and cracking 24 hours after being done. Some of the acrylic is thicker than others.

Let me just say that I came in at 4pm on a Sunday in tears, as I had just left another nail salon who totally messed up my hands. I was an emotional mess. However from the time Ms. V said hello she showed me so much care, concern and professionalism while she fixed my nails so beautifully. and then I met Ms. Helen who was polite and professional and asked if I wanted my brows done so I obliged and she did them very well. This will be my place moving forward and I am so very grateful. Keep up the good work.

I received the AV spa pedicure and it was amazing. The welcoming when I came in gave me good vibes and scenery is so peaceful. The chair is relaxing. This was my first experience and I loved it.

HELEN IS THE BEST EVER ! My Pedicure literally still looks GREAT 2 1/2 weeks later ! & IM BACK ! Love her, she’s awesome!

Went in last saturday to get acrylic fill in and gel polish the employee who was doing my nail (dien or dan) did a terrible job on my nails he burnt me numerous type while drilling my nail down to get the gel polish of the Machine kept get really hot and I could feel on my finger tips I kept telling him that he was burning me and he apologized but kept doing then moving on thru the steps of getting my nails he also cut me numerous time around the cuticles and I will pictures and when I told him they he seemed to get frustrated and just shook his head and continued to do my nails the way he was doing I am very displeased with that service and will return to this establishment ever again

Very friendly staff, excellent nail techs. Always very clean and attentive/caring staff. Excellent beverage bar as well... Now if they sold wings and nachos itd be the new hang out spot!Is a bit pricey, but you get what you pay for!

My friend and I got pedicures done here on 02/06/2021.The water was unbearably hot and so were the towels. When I let the lady know that the towels were too hot, she paused for just a second (to cool off the towels) and then proceeded to wrap my feet/legs, even though the temperature hadn’t dropped enough to make it comfortable.Now, just 9 days later, I have already had 2 issues with ingrown toe nails which is not typical for me. My friend has had the same problem.What was supposed to be a treat to ourselves has since done more harm than good. We will not be returning to this nail salon.

The ladies are super friendly and its a very lovely location

I’ve been here multiple times and will continue! The environment feels so high end yet so comforting and welcoming. Everyone is so polite and the artists are fantastic. The bar is such a nice touch! Definitely recommend!

Highly disappointed in my visit. It was my first time, and my last time. I arrived as a walk-in and the receptionist told me it would be a 30 minute wait. No big deal, I was fine with waiting as they were busy. Thankfully I only waited 10ish minutes before my name was called and they took me back for my pedicure. I knew I wanted gel polish for my toes because I am going on vacation and I wanted them to last. But $20 in addition to the $36 for a pedicure? Crazy. I should have left then. But I said its ok and went on with it. It turned out great. Never caught my technicians name, but as she was wrapping up my toes, she was informed that she had an appointment just walk in. So they had me sit in the waiting area for the next available technician. I waited over an hour for someone to help me. The receptionist offered to give me a free alcoholic drink which I declined since I dont drink. She should have removed the coke I had, but she didnt.It went from bad to worse when my name was finally called, and my technician Lily took me back for my gel fill in. She kept calling it a balance and I asked her if she could explain the difference for me and she just ignored me. After commenting on how bad my nails looked(totally unnecessary) she processed to use a nail tip to remove some of the gel that was on my nails. It hurt so much, and even after pulling my hand away she kept doing it. I dont know why she didnt just shave it down like normal. She pulled one off so hard she made the nail bleed. And acted like she didnt even see it. Unbelievably painful. She didnt even bother to sanitize it or wipe it. She just continued on like normal. After I pointed out the bleeding nail, she flipped the switch. Her attitude was so sour and repulsive. She kept yanking my hands and tossing them away when she moved on to the next one. I had one broken nail so I asked her to file them all down to be the same length as that nail. After she was done taking off the polish, she asked if I wanted to cut them down.... Of course I did... If she wasnt being so rude and rushed she would have heard me. I asked her if she could do coffin shape, and she said your nails are too short its not possible. I said my nails are always this short, please do what I ask. After rolling her eyes at me... she did what I asked. Not well, but she did it. My nails are all lengths, and different thickness. She cut my skin in multiple places. Simply because she was being so rough with me. She said at one point... why are you looking at your nails? You look at them too much. She missed lots of spots and I asked her to fix them, and with her huffing and puffing she finally did it. I dont know how many times I had to correct her but I know if I said one more thing I would start crying. I didnt want to embarrass myself or make a scene, so I just shut my mouth. After paying $126.85 and thats without tip... I realize I shouldnt have kept quiet. For that amount of money, I expected so much better. I was there for close to 4 hours and it looked like I was in and out in 5 minutes. I have never payed that much for mani/pedi(even if it was gel) and I dont think I will ever return there again. Lily has no business working with people if she cant be courteous and respectful to a paying customer.

Not only were they 20 minutes behind getting drinks that were given to is in plastic water cups, then then physically tried to rush us out while we we’re finishing them. My gel pedicure chipped 3 toes off the same week, when I emailed about getting them fixed i was one day too late from the “grace period” no one ever mentioned. Im so tired of this kind of subpar service. Never going here again.

I love this place! Everyone has their favorites and this one is mine! Ive been coming here for years. Ive been to other AV locations but always end up back here. Yes, sometimes you have to wait even with an appointment. But patience is a virtue people. I always leave their looking and feeling amazing. All the employees are very friendly and they do try their best to give everyone the best experience they can.

During the service it went fine except how hot the towels were. But 2 days later and my toe hurts SO BAD. like an ingrown toenail. I have never had pain like this. I am so disappointed for the amount i paid to have this service done and driving 35 minutes to get there.

Nail tech rushed through. Prior gel not all taken off. Bumpy nails and even a scratch that was painted over. Even my hubs noticed. Won’t be going back. Radio silence from salon.

Vy is great! Never an issue here. She takes pride in her work.

I tried to find a reasonably priced place for pedicures and this place looked like a good deal. I ended up paying more than double what their menu prices were online. They did not give any reason for the boost of prices, but I didnt find this out until we were checking out. It was VERY frustrating and we will not go back.

Anthony Vince at Easton is absolutely gorgeous!! I got a perfect gel color change and pedicure there and it was truly great service. Tons of color options, super friendly staff, and they even helped me with a design. Would definitely recommend!!!

I dont often leave reviews, even this one is about two weeks after the service I received because Ive been too busy to leave an honest review. I am a FT single mother and therapist, working an average of 50 hours or more a week with no time for self-care, which makes this experoence particularly upsetting.First I will say Ive been to the AV Salon in Upper Arlington several times and thoroughly enjoyed my experience. For the first time in a very long time I had some time to myself and since I live in Gahanna I decided to check AV Easton out! I will admit I did not have an appointment, however I called and was told to come in as the wait would only be 15-20 minutes. As you might guess, it was 53 minutes and even those with appointments were waiting for almost the same amount of time. I will note that the front of the lobby had boxes of what seemed to be inventory stacked around the bar and was overall quite messy. It didnt bother me at all, just found it durprising for a place such as this.Once I was finally able to get my service, I was not asked if I wanted water or to purchase a beverage (which was their loss because thats one reason I chose to stop in and I wouldve ordered one). I wanted a Gel Manicure, which is to include The Spa Manicure includes nail shaping and cuticle grooming plus a lower arm and hand massage. A hot towel wrap and your choice of regular polish to add the finishing touch and the gel. For reference, the Spa Mani is $18, the Gel Mani $36. While I did receive the standard shaping and cuticle grooming, and of course the gel, that was about it.After finishing my gel the tech very (and I mean very) quickly massaged lotion onto my arms and hands, and that was that. No actual massaging or hot towel to be spoken of. Up to the front where I was then charged $38, $2 more than the service price after essentially just getting gel polish sans-manicure. Again, this was my first effort at self-care in a long time, so not receiving the actual service and then paying more than the menu price was/is very disappointing. Then I had to rush home as the experience took at least double the amount of time I expected it to.To make matters worse, the gel was lifting in just two days, and by day 5 all had lifted/were getting caught in my hair. Day 6 I had to peel all of them off, and they did just peel off.Truthfully the whole experience was only made manageable because I met a wonderful woman/nurse who I got to chat with for a good while waiting.I do understand being busy, I really just would have preferred theyd told me they were too busy. Quite upset with myself for paying what I did, but the place was clean and at face value my nails did look okay. I think Ill just stick to the UA location 😕

This nail spa is pretty great...amazing interior, services, and quality. They always put in their best effort to make your nails flawless. However, they always rush you to pick out a nail color, even if you come early. I would recommend at least having the color you want picked out before you come, and then pick the shade when you arrive. Also, I paid $70.20 for dip nails with tips and an additional 20% tip for a total of $84.24. They do a great job, but it’s much more expensive than other salons in the area. They could work on having more patience, but it’s understandable considering that they are still open for services with Covid going on.

This was my first 70 dollar pedicure and I must say it was the worst I have ever had, before receiving service my feet was naturally soft with a glow however after the service my are hard cracked and pilling like no one’s business. I have reached out many of times and nothing. For the price I paid I would NEVER be interested in anything this place has to offer .

Love this place couldnt ask for better service

Great experience. I love the staff. Theyre quick and very good.

My dad had a great Fathers Day here!

I got my nails done this weekend with my sister I did a gel mani and the royal gel pedi. We had an apt at 5:45 and they were behind. My sister sat down and wanted a French dip the tech said she couldn’t do a French dip, my sister was getting married and really wanted the French dip so I asked the guy who was doing my nails if he could do dip French he said yes. He did her nails. I got a gel mani, My nails have started to become discolored I’m not sure if the gel was watered down? In addition -I wanted design. The person I had couldn’t do design so she asked someone else (I guess there is only one person who can do this and she was busy - so they had someone put sticker design on my nails, not my fav but whatever it was $12 for stickers) overall, my nails are discolored and I feel for the price is was not worth it and unfortunately I wouldn’t go back. The reason I did not contact you directly regarding my nails is because there is no point I live an hour away and I’m not going to drive that far again

By far the best place I’ve ever been to to relax and get my feet done they are very thorough and professional highly recommended!

The service was good but pedicure was not done properly. Still had dead skin and now my dip powder is falling apart. My nails are already cracking. Will not go back.

I called and asked do they have time for manicure and pedicure, they said yes. I came in when there were little to no people and the tech rushed on my pedicure and was very rough and rude. I ended up stopping my service early because of the poor quality and customer service. I will not ever be back.

Great pedicure today at Worthington location - very pleased!

Wow. What a great place! Get with my girl Lisa! She knows exactly what I want before I do! Such a great environment and it smells so good in here not just the salon smell! It makes you feel like you have a little get away! Hit them up!!!!

Immaculate customer service 💎 10/10 would book again

V was great.. she was very friendly and did a great job.. I found a new spa! Thanks for taking such good care of us!

The lady I wish I remembered her name was nice and was doing her best to make conversation. She was sweet! I love my nails so much! And she sure was fast.