I don’t normally leave reviews but they are top notch! We took our dog to the urgent care first for OSU in Dublin and they were swift about getting her back and checked out. They had already started the process of getting her transferred to the main campus to be hospitalized. Dr. Finstad at the main campus was phenomenal!! They called us multiple times a day with updates on our baby girl, as well as spending time on the phone with me explaining everything from start to finish! She answered all my questions even ones that weren’t relevant to the situation. I highly recommend this team when your pet is in need! They are phenomenal!

I took my cat to OSU ER vet due to her seeming to be constipated for days and her hind legs not working well. I paid the $300 ER fee at around 10:30 am. Everyone had to wait outside. Finally the Vet called saying pretty much nothing.Bloodwork would be done. X-rays. I asked about her legs Vet said she is walking around her cage. After 4 hours Vet said she is fine and just follow up with regular Vet. Well my cat was NOT fine. I paid $745 at OSU ER and had my cat wait for 4 hours frightened in a cage for nothing. This Vet asked about getting an ultrasound done instead of X-rays. I said no. Turns out I Googled it and found out what was happening with my cat. I will not take my cat or dog to OSU ER. They are all about the money. My cat, thanks to me, is now back to her wonderful self.

Our dog was diagnosed with renal dysplasia and of course was experiencing her worst days and pain on a holiday weekend. OSU was able to get us in and was so kind to us and our dog during the difficult decision to put her down. We got to spend as much time as we wanted with her, they made her extremely comfortable and made sure we knew exactly what was happening. Thank you to all the staff we came in contact with that day-youre kindness meant a lot to us.

An ER hospital visit costs an arm and a leg, whether or not they fix your animals problem. To me it seemed as if they have a bunch of OSU vet students and residents running the show over there who don’t have the knowledge or experience to do so yet. Not trying to be rude or mean but that’s about how my experience went.

Dr. Carmen was amazing in helping us decide what to with Rex. She was through in his care and in explaining tests, results and treatment. Unfortunately we were unable to save Rex and she was very compassionate when we made the decision to end his suffering. I appreciate her honesty and compassion.

I had to take my dog Maia to OSU vet hospital for emergency surgery. I had previously went to my normal vet and they weren’t able to figure out what was going on with her. After her symptoms progressively worsened I knew that she needed to be seen right away. OSU got her in as soon as possible and took care of my dog better then any vet I’ve ever worked with! They called and kept updating us on her condition, how she was feeling, and even kept her for a few days just to ensure that she was back in the best health before returning her home. I am so grateful for all of the hard work that they did to make Maia better. Maia is as happy as can be and it’s all because of OSU. We can’t thank you enough for helping our little girl!

Exceptional care with our dog! Treated him like one of their own. Couldnt ask for a better place for him to be for care! The staff and Mitch did a wonderful job with Harley!

We just had our dog Jess here for ACL Surgery. We could not be happier with the care she received. We were sent home with clear directions and she is resting so peacefully now. Thank you for looking after Jess and for your very responsive nature. We very much appreciate it.

I was more than satisfied with their professionalism and communication when I (unfortunately) had to make use of their emergency room for my cat. It wasnt cheap - not that it was overpriced, just a service that would be expensive anywhere - but I was pleased with what they provided. As expected, they could perform any test, but I was also happy with the communication - updates multiple times a day, and then when I picked my cat up, I was sent home with multiple pages summarizing the tests, his issues, and the course of treatment. For such a large institution, they do a great job of taking care of their patients and the patients owners.

I have a girl dog who was in labor and at 9:30 she stopped pushing as much and having a hard time. I knew she was not able to have the puppies. They said they will not do a c section unless the puppies and mom was in distress and it cost 250.00 for every test to see if the puppies was. What a joke. The so called Dr said we will wait 2 hours to see if she has them and she didnt so I called again and then thats when she told me they have to be in distress. Well thankfully I found a vet that did the check and said she needed a c-section. She had one big puppy and she would had never had it on her own. Mom and puppy are doing good. No thanks to these uncaring people. She wait 6 hours in the parking lot waiting on OSU to do something.

Well first of all let me say that the result was not what I was hoping but to no fault of the center. I will spare the details but the center was quick to act and give us the options/prognosis. They were straightforward and professional but they also displayed their sympathy and made a very unfortunate experience bearable. The only complaint I will give is for animals being euthanized, I feel that the best billing option would be to send a bill in the mail. It was a little off putting to have someone and have to take payment before we put our beautiful girl to rest. However, that is how business runs.

You’re obviously not having a good day when you need to go to a vet hospital.... but if you have to go to one, they will take care of your pet and take care of them well. The staff was friendly, the vet students were great, and the Drs were informative.

Beyond compassionate and very impressive. Had a doctor call about my pup twice daily with detailed updates. They took amazing care of my dog. Wouldnt go anywhere else for the health of your loved one.

This is actually my first time ever writing a review but I am very impressed & thankful for the OSU vet med center this weekend. I had to bring in my cat on the 4th of July & all the staff was so kind, helpful, & understanding. You would have never known that they were stuck there on a holiday because every one was so great & positive. It felt like they truly wanted what was best for my cat & gave me regular updates. Dr. Bowden called me this evening just to check in on him the day-after which I feel was beyond what they needed to do, especially since it’s not his primary care. Thank you for what you guys do!!

They were amazing, super friendly, and fast. So glad we brought our dog here.

Always super helpful and nice even though they see so many patients. Newly remodeled lobby is more appropriate to the caliber of vet teaching hospital than the old space. This is the only place I take animals after regular vet hours.

One of the best veterinary experiences Ive ever had. I help run a rescue and we rushed 4 hours from Conneaut OH to Columbus OH to see the specialists at OSUVH for a kitten. The kitten had been hit by a car and wasnt well. We wanted a second opinion. Unfortunately we had to put the kitten to sleep. However, we were given several options. The kitten would have lived a life of pain if mended and kept alive. We did the humane thing for the baby.The hospital knew we were coming. As soon as we arrived into the ER section they called for help stat. Vets and technicians literally came running from the back to get this kitten.They truly care! They explained everything to us fully. When it was time to help the kitten pass in peace the vet was amazing. She was beyond gentle. She spoke quietly to insure the kitten wouldnt be startled. It was rough on us, but they were just so caring. We will definitely use the vets again for our rescue kitties if needed! We would make that drive all over again..RIP Chili Boy! 🌶

Amazing facility here. We had brought our dog in after a recommendation from our primary vet to get his bulging eye looked out. We shortly found out later that it was a malignant, and very active tumor behind his eye. They quickly jumped into action making a treatment plan. Within a week we were with the integrated oncology team and they had performed his surgery and removed most of the tumor (along with his eye) from the affected area. Afterwards we continued work to make sure we were taking all the correct steps to get it as gone as we possibly could. We had a plan for radiation treatment as chemotherapy so that we knew what we would be facing. They were always upfront about all costs and risks and it was a huge plus that all final costs came in at well under the expected amounts. We also found out that we qualified for a grant for his radiation therapy which really helped make it affordable. I firmly believe that if it werent for this establishment, this hugely important member of our family would not be here today. For that, I will never be able to fully express my gratitude. Thanks everyone there so much for everything.

This is such a wonderful place, they took great care of my cat. The staff members were all very kind, caring, and compassionate. They were sensitive to what I was going through. They were also great about providing updates, and they were always willing to help when I called with questions. Many thanks!

Thank you so much the OSU veterinary medical center!From calling and speaking with Andrew to my experience with Ian at the front desk to communicating with the veterinarian was amazing.Yes amazing even dealing with the possibility of losing my dog.I will say for emergency services one will be paying $300 down and one should be prepared to pay anything to save their animals life.OSU it’s not responsible for your animal you are which means paying money for services. So I would ignore the negative reviews.

My dog had a UTI so I called to have her urine tested and they said, “Well we will have to do a full checkup since you haven’t been here in a little while. You’ll have to drop her off.” This place is such a money grab. I went to the Vet closer to my home, tested her urine, got the meds, and now she’s UTI free. Never coming to this place again. Also don’t buy medicated shampoo or flea and tick meds from here. Get them off Chewy. You’ll save SO much money.

I recently took my horse Temp to OSU Equine Hospital for a fractured tooth extraction with Dr. Chiero. I was blown away by her professionalism, attention to detail, kindness, and expertise! In fact the entire OSU staff was outstanding, from the wonderful girls in the office to the very special students that were involved in Temp’s care! I believe the students names were Lisa and Arthur…they are going to be two great equine professionals, they’re learning from the best!! Temp is beyond “just” a horse to me, he is my partner and friend, Dr Chiero and her team were reassuring and kept me informed throughout the entire procedure, that meant a lot to me! Temp was very well cared for and was kept comfortable before, during, and after his surgery, along with clear and concise after care instructions. I highly recommend this facility! If distance is an issue, it’s worth the drive!!! Thank you again everyone!Jackie and Temp

We have had nothing but good experiences here. A couple of years ago, one of our dogs had a heart condition that eventually required him to be put to sleep to end his suffering. They were honest about his condition and gave us all the information we needed to make the decision. They were very compassionate and caring.Fast forward to today, our other guy fell ill and unfortunately and medications didnt help his condition. We called ahead and explained everything and that he needed to be put to sleep. Upon our arrival they took us straight back to our own room. They listened to us and in turn explained everything we needed to know. Dawn was excellent from the time she answered my phone call and through the whole process. They did not draw it out. Thank you Dawn and to the Vet in training (Im sorry I dont remember his name). They made a big difference.

Our dog was very sick and we were left with no choice but to take him into an ER. This is the first time I have had emergency treatment for an animal where I felt that the vet genuinely wanted to help my pet without trying to make money. They kept him over night and on constant watch and an IV until he was 100% better and all this at a price I wouldn’t have found anywhere else. We are very thankful we chose to take him to this hospital.

This people are wonderful. They now have helped save two of my dogs lives. Tess you were amazing and I cannot Thank you enough.

Our dog Jax had right knee surgery here 9 weeks ago. Everything went amazing. He has just recently turned 2 years old so it a blessing to see him being able to play again and just be a normal dog. Hes never been able to. Thanks to the staff and surgeon here its basically changed our lives. Dr. Dyce is an amazing veterinary surgeon and comes highly recommended. Dr. Johnson is also wonderful. The detail they give us before the surgery, during the healing process, and at his 8 week post-op visit has been outstanding. In highly recommend this place, their friendly, caring, staff, and all the students and doctors are just great across the board. Its worth the travel. Pricing for major surgeries is comparable to local places if they even offer it locally in the first place. So, if you have a chance to go here for an important surgeon or emergency situation I would definitely encourage it!

An incredible staff who has saved the life of my beloved cat Meatball more then once!wouldnt think of taking him anywhere else!Thank you Cardio team!

The team at OSU are the best around, they are kind, compassionate and understanding. I had to put my dog down today, they made the hardest day of life as seamless and stress free as possible. They made it possible for me to just focus on him and not the process. Thank you all for what you do.

Our dog was having some issues going up stairs and we thought it was from his previous knee surgery until one morning he couldn’t even walk or stand up without screaming in pain. We took him here at 6pm and left at 11:15. $300 later, they gave him pain medication (not even enough to last the duration of their recommended cage plan) and told us they think he has Intervertebral Disk Disease and to keep him in his crate for 4-6 weeks and if that doesn’t fix him, then call and they’ll refer us to neurology. They did blood work to check his liver to make sure he could tolerate the pain medication and that’s it. He literally can’t even stand up but they did no further testing, no X-rays, radiographs; didn’t explain how we should care for him, how to help him use the bathroom, how to carry him or move him around. Nothing. Just pain meds and lock him in a crate for over a month? I understand the reason for the bed rest but for an emergency visit, not receiving any information on the disease they diagnosed him with or how to care for him when he’s not practically paralyzed and waiting 5 hours just for pain meds, kind of ridiculous. Mind you, we waited in the emergency drop off lane for 45 minutes AFTER we paid and they called and told us he was ready to leave. We just sat there for nearly an hour just for them to bring him out to us. Thank god for YouTube because otherwise, we would have been screwed. The only reason I put 3 stars is because when we dropped him off, they told us they wouldn’t even seen him for under $300 (just for the visit) but we ended up paying just a little under that amount including the meds.*edit* moving to 1 star. This is crazy. I just waited on hold to speak to someone about how tf I’m supposed to help my dog use the bathroom who can’t even stand up without screaming in pain! I feel like this is a pretty important bit of information needed to send a family home with when he leaves your hospital unable to walk or stand. I was on hold for almost an hour and within a couple of seconds of finally getting to talk to someone, the phone disconnected!!

Called about 30 times over the span of 2 days in an attempt to get scheduled with the oncology department (multiple myeloma). There’s only one receptionist for the entire department. Even when called during their normal hours, they never picked up the phone - not even once. Did not return my voicemails as well. My vet called them as well & still no answer. I understand this is a big hospital & were in a middle of a pandemic but this is quite concerning. I ended up taking my dog to M****t in Worthington and they got back to me AND had me scheduled the same day. I had heard good things about OSU vet clinic but after this I am not sure if I will ever come back or recommend it to others.

The best of the best. Really appreciate the knowledge and professionalism of Dr Dyce and his staff. Truly the nicest people. We will be back soon!

OSU was so great with our 16 1/2 year old cat when time to put her down. Miss Seal. Although this happened about six years ago have not forgotten the compassion that was shown.1

Can not say enough about this half their. They treated my baby Stella as if she was there a dog. Turned out she had cancer and the surgeons or able to remove the tumor successfully. They also did an emergency speeding on my other baby sona. So they saved both of my dogs life.Love to all the doctors and nurses there

Excellent experience at The Ohio State University Veterinary Hospital. Took our dog for behavioral issues and the staff is incredibly friendly, very knowledgeable and the facility is amazing. I was in awe of the horse stables for issues with horses. Overall the work these Vets do to help our furry family members is incredible. I highly recommend utilizing the services, especially Dr. Kyle Bohland and his staff - incredible! Thank You!

They saw our girl because her vet saw metal in her stomach on an x-ray. They took her in that same day and saved her life.

I hope one day. Someone that has power there make the change. If the vet of OSU truly want to help all the cancer animals.... I think testing what kind of cancer on animal should be Free of charge..... Not till the animals died and ask to test what kind of cancer for free for future study . It just make non-sense... Is OSU truly want to study and help the cancer animal. Please test cancer for free. Thank you.

Words cant express my gratitude for OSU Veterinary Hospital. They saved our dogs life. They provided us a ton of information, allowed us to ask questions, were super responsive when we thought of more questions to ask and were very honest but optimistic throughout the entire situation. When we took Mowgli back to have his staples removed, he was happy to be there. I certainly did not expect that considering hes anxious every time we take him to the vet - it was like he knew they saved his life & he was grateful for them as well. While I hope we never have to go back, I would hands down take him there first for any issues that come up as they were quick to identify the true problem & paved the path forward for him. Thank you so much!

I drove 3 hours from northern Ohio because of hearing many positive things about OSU’s specialist services. My dog had a mass that I was worried about, and I came to see the soft tissue specialists here. Let me say that everyone that I’ve dealt with has been Amazing! Bryan the senior vet student was just great- both he and the resident, Dr Pogue, who took our case spent lots of time with me discussing options and possibilities and I felt very comfortable asking questions and talking about possibilities and outcomes. I did not feel rushed whatsoever and they made sure multiple times that I understood everything and had a chance to ask questions. I did not feel like ‘just another case’ I felt as though everyone was generally caring for my feelings and the well-being of my dog.I was exceptionally impressed when Bryan first came in the room, my dog (who is quite large) was very nervous and displayed some defensive behaviors. Instead of immediately muzzling him like most would be inclined to do, Bryan came in and sat passively across the room from us and allowed my dog to sniff and investigate him. As soon as the pup was sure that Bryan wasn’t a threat, they became best friends, and my dog allowed an exam with vigorous tail wags.I ended up having to leave my dog overnight for a procedure, and the Dr called me again, discussed the plan of care, and again made sure I had no questions. I couldn’t stay in the waiting room due to COVID- but she even told me I could come back in and say goodnight to him before I made the trek home and had to leave him for the night, which honestly meant the world to me. I was nervous about the whole thing, and she even promised to send me a photo of my dog ‘relaxing in his overnight accommodations’ at bedtime 😊 love that. I feel as though these folks are treating my dog as if he were their own, and I couldn’t ask for anything better.Now I head home feeling positively that my dog is in the best hands, and that gives a little peace to and anxious dog momma who only wants the best for her fur baby.

I brought my dog there after our local vet recommended her having an MRI to see what was going on. The front desk was helpful and friendly from the first call I made. She was sent to neurology to have an MRI done. It was a very scary and stressful situation because I didn’t know what the MRI would tell us & was worried it wasn’t going to be good. Dr. McBride couldn’t of been more kind and thorough, making sure I understand what she found and where we could go from there. She helped me every step of the way till unfortunately I had to put my dog down. I felt like I had a doctor by my side through the whole process, one who genuinely cared about my dog & that meant the world to me. I cannot speak more highly of Dr. McBride. She truly made a difference for me and my pet when going through a difficult time & I am so grateful for that.

Your mask policy shouldn’t trump the CDC. The excuse I was given was because you are a medical hospital, you treat animals. Not humans. If you refuse to wear a mask, they kick you outside. I was vaccinated to get rid of my mask but doesn’t matter at this “medical” center

Live in Cleveland, 2 hr. drive, wouldnt take my daughter horse anywhere else for medical need an care she (mare) needed. Best staff, so informative and caring.

Simply put, if you love your pet go else where.

I can not say how grateful to these people I am, they took care of my boxer like she was their child, after a year of treating her for heart disease, she passed away on the way to their location. they treating my wife and I with the most respect. This pup was one of our children and they understood that.

I unfortunately had to take in my kitten last night to the ER due to her seizing and not doing well at all. I got there and the receptionist immediately called for staff, stat. They wanted to take her back and check blood glucose levels. I knew it was not a good situation. I went to desk after they took my kitty and finished the Check in process and then was asked to go to a room and Dr would be in very shortly. Both Dr and tech came in with kitten and said that there was unfortunately not a whole lot to be done as her little body was not strong enough to over come. Their time and compassion was extraordinary and I cant say enough about their care and compassion of my kitten and me. Of the very few after hours ER vets in Columbus, i will never hesitate to take my pets to them if the need ever arises again. If i could remember the 2 womens names i would thank them by name. THANK YOU

While on tour, I met Brutus! The teaching centers are so advanced since my time at OSU.

Our dog got sprayed directly in the eyes and mouth by a skunk at almost 11pm. I was reading mixed recommendations online to whether I should bring our dog in ASAP. I gave them a call in a panic since they are open 24/7. SO friendly, and the person on the phone inquired so quickly! They gave me the peace of mind knowing that I didn’t need to bring my pup in. He’s doing well and we gave him peanut butter in his KONG.

Cant speak to the facility or quality of care but as far as communication, I was unimpressed. The receptionists that I spoke with were pleasant, but I called multiple times to attempt to schedule with a surgeon, or at least start the process. Each time I called I explained my dogs recent diagnosis and what type of surgeon my vet wanted me to see. Every time I called I was forwarded to that department and got a different persons voicemail. Every time I left a message explaining why I was calling, my name and number, and requested a call back to set up an appointment. I never received a call back and it has now been almost two weeks. I expected to probably have a wait to see someone as I know they are busy, but it was never indicated that they were too busy to respond. I ended up scheduling her elsewhere, her condition is not acute but that does not mean I want to take my time with it either.

I cant say enough good things about the doctors and staff here! They were very helpful diagnosing my horses issue.

Folks from other states, not just Ohio, come here to treat their pets of all types and sizes. Kittens to thoroughbreds. You name it. Anything from treating a sneeze to state of the art oncology cancer treatment. Best of the best. Just ask Copper, hes an OSU alumni!

The care our dog received here was amazing. My dog went in after she was hit by a truck, we drove 2 1/2 hrs after evaluated by our local vet. They saved her life. Yes it was expensive, but the estimate was communicated every step of the way, and I was not pressured into any decisions. I would recommend them to anyone for any issue with their animals. Even after we got home I had a question and was able to reach our surgeon to ask questions. Love this place! Everyone was so nice!

The only bad thing about this place is that they love my dog so much they want to kidnap him!

Awesome people treated us as family and tito as their own

I appreciated the fact that they were upfront and knowledgeable about payment and didnt try to sneak anything into the cost of the bill like other vet offices are notorious for. Staff was very friendly and I really felt like Dr. Gordon did a thorough job of diagnosing our senior dog, who was there for stroke symptoms. He called me promptly the next day to discuss test results and took the time to answer any questions I had. He also called a second time to ask how my dog was doing. I would definitely recommend this hospital.

Not friendly, refused any advice unless I paid a $300 fee up front.

The staff at this facility are very compassionate and caring. The facility is clean and there were seating options for our large family to wait separately for news on our fur baby. Unfortunately, our fur babys condition resulted in a referral to a specialist at this hospital who gave us many options, but none of them good (considering longevity and quality of life). The staff were very understanding of the difficult decision we had to make, and made sure we got to spend as much time as we needed with our pet before the procedure. The front desk staff were alerted to what was happening and were asked to come back to our room to settle the account, so there was no standing around crying at the front desk (which was very much appreciated). Excellent service, excellent hospital, excellent staff.

It took forever but eventually we did get out of there with our cat with his ear medicine. One of the 2 kittens that were 2 weeks old and checked by the vet died a few days after the visit. It is very disturbing that they knew one had died and the reason we were there is to make sure the other 2 were ok and were told that they were. The kitten on the right was not ok! Im really upset that he died and the vet said he was ok.

Staff is courteous and knowledgeable. Every staff member we came into contact with were so professional, caring and compassionate. I recommend.

AS A HEALTH CARE PROVIDER I DO NOT RECOMMEND THIS FACILITY. Take your fur baby to a place that has compassion, is honest, and upholds ethical principles. Their lack of communication within their own facility and specialties are embarrassing. Their orthopedic team is a joke and always uses the excuse of being busy for not being attentive. Also, their doctors hide behind the walls as if their patients are human and have covid-19, instead send the residents and students out!!!!! A resident (Dr Zann) flat out lied on my dog’s discharge paper stating I refused x-rays because I had to leave for another appointment, when in reality they could not sedate my dog well enough to take good pictures and would not sedate him again because he has a heart murmur and needed clearance from a cardiologist. Yes I had to leave to get to my vet’s appt after being there for 5 hrs, you made me wait 1 hour in the room after xray was completed; I wanted to at least make sure my dog was ok because no one reassured me after xray, the front desk kept saying they are having a busy day, emergencies, etc. They also will not release your pet until you pay in full. Yea, this facility will take your money and will not give you results. Also disappointed with Dr Dice, ortho, as he did a consult on my dog during cardiology procedures when he was sedated but failed to order xrays per Dr Jones instructions knowing that this dog is at cardiac risk going into every sedation, I called and requested to speak to him and he would not speak to me because technically this was a cardiology appointment!!!!UPDATE:Do not take your dog to Dr Clark the cardiologist, seems very inexperienced and non-cooperative, just passing the buck to my own vet, when he told me in first place to call him if my dog’s cough gets worse after stopping all his heart medications; when called back to in fact notify him of his cough worsening, he said just take him to his vet for chest xray as they are booked for next 2 months, even though they still owed me a free xray as they could not get a good ortho xray on my pet in previous visit. Dr Clark refused to order it. This place is a Joke and so money focused, instead of providing quality safe care. If something happens to my dog I will come after you.

Our dog Dixie received wonderful treatment by Dr. Jinks and the entire staff. She was seen for an eye emergency and ultimately the removal of her eye. Our dog is advanced in age and has other health concerns that made the surgery challenging. They kept us posted and took great care in making sure everything went well. I highly recommend them!

Our dog was vomiting off and on for about 12 hours. We brought her in and our friend who works at the ER/ICU took really good care of her. She gave us exactly what our furry friend needed to feel better, and she did in a couple of days.Reception was very welcoming upon arrival. All around good experience.

They made me call poison control myself to give them a bin number which I thought was kind of strange they didnt do it themselves, also its pretty over price. Overall, they did give excellent care for my pup, and treat her with great care. Happy my dog made it through, they definitely saved her life.

I had to rush my very sick cat to the vet ER. Everyone was wonderful, kind, and very knowledgeable. They got him in right away, did necessary tests, and determined an immediate treatment plan. The next day he was transferred to Internal Medicine where they continued his treatment. They were excellent at communicating his condition as they worked to improve his condition and in how to manage his care after release.

They were wonderful during an extremely stressful night. Our dog was shot and they were amazing Im taking care of her and being conscientious about how much it would cost.

This place could not have been better. Had an emergency at 3am with my dog in severe pain, and they were the only ones in Columbus I could find that were open. Super nice facility. Great staff. Relatively quick diagnosis, with professional accuracy youd expect from an OSU facility. And ultimately, I got out extremely cheap compared to other animal hospitals that can charge up to a grand for an ER visit. Best $240 I ever spent. Thanks for looking after our pup.

Excellent place for an emergency. The doctors were honest, gave me options, explained the circumstances clearly, and were patient. The staff is kind and helpful. I returned a while after I had left to ask a couple questions. I was treated with respect and promptly, and the doctor came out to talk with me. Also, they are open 24/7. I had called the night before and talked to someone for advice. Great service all around!Expect to pay $120 for simply walking in and then $80 for the exam. This is up-front, and then you pay an additional $100 deposit toward additional services. So, $300 minimum. But, this is an emergency and a hospital. Not bad, I think.

They did a great job helping our little guy Bosco.

We are so grateful for OSU Vet hospital. We were here 3 times in a week trying to figure out what was wrong with our puppy, but every step along the way they were caring and attentive. The front desk as well as the doctors were so kind and answered every question. We had an emergency situation and each time our puppy was taken care of immediately and in great hands. They also called daily with updates, continuing to answer questions and were respectful. When you go to a place like this you expect to pay extra money, and you get what you pay for. They also communicate every single thing before proceeding so you are not blindsided by any costs. Thank you so much OSU, especially Dr. Thyen and Dr. Alva ❤️

I called at 10pm to seek help for my cat who was sick...the vet tech I spoke with got accusatory with me implying that since it was 10 pm at night why was i now reaching out...well cats are notorious for hiding their illness and thats something that should have been taught!!! And I knew better than using anything from OSU since they nearly killed me 30 years ago. Oh and if you dont sound or smell of money you arent worth OSU medical time....IMO CLEVELAND CLINIC IS WAAAY BETTER

I dont often give anything/anyone a perfect rating. But it was hard to find any way our visit to the OSU Veterinary Hospital could have been better (within their control). There was a slight wait beyond our appointment time, but that was purely based on the number of emergent visits they were having that morning. The staff was professional, courteous, and kind. They had our dog and our personal best interest at heart. We came away with a treatment plan, all of the necessary prescriptions, and a follow up assessment scheduled. I would highly recommend the OSU Veterinary Hospital if you have a need for your pet.

When I couldnt take my dog to his normal vet after hours I called OSU. They told me to bring him right up. They told me of the $300 charge over the phone. Which is what it would have cost at my normal vet for an emergency visit. The staff is giving me daily updates on his post-op.But they (OSU vet hospital) do a fantastic job. They will treat your animals large and small with the best care. OSU vet hospital, thank you for taking care of my little buddy. Im ready to have my Titus back home. But I know he is in good hands while he is there.

Thank you for saving my baby!!

Waist of your time, they are horrible at scheduling and will tell you your surgery is one day, send you emails, and then tell you something totally different just prior to your appointment or in our case surgery. Also we were informed that the doctor doing the procedure was newer and that this would be a first time experience for them and would be over seen by a seasoned doctor. This is quite opposite as to what we were told in the beginning. We were to have a doctor handle this surgery who had the experience with a prior case. They say it’s still safe there over looking the student learning on your pet... if that’s the case it should be free. If I am paying for the most experienced professionals to work on my pet, I want the best. Do your home work and find a vet that has been in the field for years with the specific expertise you are seeking.In our specific experience with The Ohio State Vet. We were very disappointed. To anyone else who comes here, do all your homework ahead of time, ask as many questions as possible, and don’t be fooled by the name and fancy building.As a side note Dr. Sandra Diaz and Debb of the soft tissue department were outstanding and they gave us grate confidence in this facility to begin with. However when meeting with the younger vet/doctor prior to surgery all confidence was lost, this individual clearly did not have the knowledge and experience to be handling our case. Very big let down and waste of time and money not to mention the added stress to our pet.

Unfortunately I am unable to really review based on quality of services provided. We came here with an exotic (hedgehog) asking for euthanasia due to complications from cancer. I understand that they do not treat exotics which is fine. My issue is that the customer service at the front desk (11:30pm on 11/21/2019) kept interrupting my wife every-time she tried to explain anything or ask questions. There is no need for rudeness, especially to someone who is already grieving. I would have been just fine with a Sorry we dont do that, can you try but we didnt. Instead we got a very rude person who refused to listen to 3 words without interrupting.That being said, if you have an exotic and are in need please go to MedVet Hilliard. They are able to handle the care and was able to help us end the suffering of our beloved pet.

Even though we were there for a sad reason, this place was wonderful. The treated us kindly and with respect in our time of need and presented us with a wonderful memorial of or dog. I highly recommend this place

The care and compassion my doggo and I experienced here were exemplary. The veterinarian was direct and forthright about what tests were recommended, which were most needed and how much each step would likely cost. We are about 2½ hours out of town and the staff made the trip as smooth as possible by including local info, places to go and stay and about how long to expect to wait. Its a tough situation not knowing whats wrong and having to take my girl out of town for treatment, but Im so glad our vet suggested OSU. They make a tough situation as smooth as possible. Thank you!!

I had an absolutely great experience with the staff they were prompt to get her in professional caring staff and called me the following evening to check on her.

Diagnosed our dog and saved his life after we were told to put him down by a local Columbus Vet! Awesome Experience!

Very compassionate and knowledgeable. Even though they could not help my puppy they took the time to explain why and offered their best course of action I should take. Im very thankful to them for what they did.

Don’t take you animals here if you can help it.I was lied to about recovery times and care for my dog. I also was rushed out of the waiting room left to figure things out in my own. When it came to payment they didn’t know how care credit worked, or what the programs they offered were. They over charge for medication as well.Right now I am sitting in the parking lot waiting on my dog which I was told would be out an hour ago, but here I sit and wait. The dr called me and told me it would be $550 for medication which I can get for half that through my vet.I have given this place $4,000 to get surgery for my dog which I think is a lot of money, and all this place cares about is sucking every cent it can out of you and pushing you out the door so they can get the next victim.Piss poor

This site has seriously concerning communication issues and I wouldnt recommend anyone to bring their pet here. They told us they would call us with an update/plan when they were done triaging out pet, but they never called. We called every hour for an update and they kept brushing us off until we demanded our pet be looked at. It took them 3 hours to even look at our pet and give us options of what to do for her, and it was only after we insisted we not be left waiting anymore for her to even be looked at for a plan to be made of what care she needed. The nurse who triaged our pet also passed along wrong information to the doctor about our pets issues. The doctor told us that the nurse told him that our pet was hiding which was not her issue at all and nothing I ever said to them. We needed to give the whole history again after 3 hours of her already being there because it was incorrect when they first took her- ridiculous. They were completely unapologetic about the whole situation and clearly didnt care at all.

The staff here are excellent. My dog was seen immediately, and assessed for emergency care. I highly recommend if you are bringing your animal in, CALL before you go. Theyll make sure someone is immediately ready to see you, and take care of you and your buddy. The wait time was long, but they took excellent care of my dog. The emergency fee is high, but the actual veterinary care outside of that is relatively affordable.

I called them after hours because I was clipping my dogs nails and cut her too short, which caused bleeding. I was not able to stop the bleeding so I called to get some advice. The only thing that they were willing to talk to me about was that it would be $300 up front to even speak to us. They refused to help me in any way. The girl rudely stated they could not give any medical advice over the phone. I then called MedVet in Hilliard. They told me exactly what to do. I ended up having to drive her to there because we could not get the bleeding to stop. At Medvet the Vet herself came out to my car with some KWIK STOP powder and gaze. She instructed me what to d and stated she was trying to save us the $167 it would cost to bring her in for something simple like a nail. I am so disappointed in the treatment I received from OSU. All they cared about was the money. DO not even waste your time with them.

This is insane my pet has an medical need and for her to just be seen is $300! $200 dollars for the exam $100 for medical treatment told by the receptionist. Spaying would be free.I commented on the price and then she hung up the phone. And Id be notified of any further charges. I cannot believe that the facility such as this while in the state of emergency is able to price gouge treatment for an animals.

Best pet hospital ever! Very nice staff. They took really good care of our dog before,during and after surgery. Thank you so much! I wanna give 10 stars lol

Found a kitten that was actively dying they let me surrender the kitten as a good Samaritan but my wife who was distressed over the kitten asked what they did with it and the lady was extremely rude with her. The lady stated since we were giving it up we dont get to receive that information. I hope we saved this kittens life but it would of been really helpful to put my wifes mind at ease. It was unnecessarily rude especially towards someone who was completely in shambles. Honestly it should of been common information and it worries me that it was such a secret.

State of the art facility. Doctors are concerned as much as per owners. The student vets share the same trait...I am glad I was able to take my dog here!

Clean, professional, well educated

HUGE facility! Be sure to immediately put your parking pass on your car after you check in inside. CampusParc is relentless and heartless. Huge clean facility. Good for dogs and cats. I giggled at the large animal / farm animal garage door entrance, but that totally makes sense that that is the kind of door they need there. Staff is friendly and understanding. A little less pleased with some surgery on my partners cat. There was a tooth that was supposed to be extracted but wasnt. But otherwise, the vets there all seem to be really helpful.

So happy with my experience there! I came in for an emergency for my dog and they knew what they were doing. I would like to thank all the students, doctors, and other staff members that took care and loved Bilbo during his stay. I also appreciated the daily calls telling us how Bilbo was doing. They do very well on explaining everything and making sure that we knew what to do with my dog when we got home. I am so happy to have my dog home safe and healthy all thanks to the staff here. Bilbo would also like to thank them for all the pill pockets he got! I would recommend them to anyone who is looking for a vet or for an emergency.

I cannot thank the wonderful staff at Ohio state emergency farm animal. These ladies last night came in and took care of my pot belly pig who had been in labor since early morning. They took great care of her and her one surviving piglet. These vets and staff there are AWESOME!!!

They were so kind and professional when we had to put our dog down. They were patient with us and gave us time to say our goodbyes. They were also great when we brought our other dog it. They are so kind and Im so happy we bring our dog here.

Took my Beagle in last night around midnight. He ate some rodent repellent that he found in the basement. They checked him out, and also looked at the rodent repellent, and told me it was non-toxic. They said he would be fine and they didnt even charge me to look at him. Cannot recommend this place enough.

Awesome place! The people are great, and the caregivers are passionate. These folks truly care and it shows.

They are absolutely amazing! They have saved 2 of my animals and diagnosed another with a non life threatening disease! They are so attentive, kind, informative and I wouldnt go anywhere else. I live in Cincinnati and I make the drive gladly for whatever the issue is. My dog Twix started having seizures in August and when I brought him up for a consult after getting him stable at a local emergency hospital that I was not happy with. As soon as they saw him and saw that he was having focal seizures which the other place told me was under control they literally ran to get someone to help get him immediately admitted and under constant observation. There just arent enough words of praise I can give to the doctors and med students and all the staff! If you can please go here!

We had to take our little dog in an emergency and she needed to be euthanized. We had never gone through anything like that before. They were kind, considerate, caring and very nurturing about the whole process. I cannot recommend them highly enough.

Able to diagnose a metabolism dietary deficiency issue with my cat that my hometown vet clinic couldnt. Very up front on expenses and only proceed with treatment based on your permission relative to your approval of expenses. Full diagnosis (via a full testing regime) and treatment of ALL injuries, diseases and afflictions (relative to known treatments) is available here. Lowest cost for MRIs (if you need to go this route) for all surrounding STATES.Highly recommend - most courteous, understanding and animal sympathetic staff all around!

Very kind and compassionate staff. I was there to help my faithful friend Buster to Rainbow Bridge and I couldnt have asked for more kindness while making such an agonizing decision. Theyve cared for my other pets and this is the second time Ive used their euthanasia services. On both occasions their kindness was exemplary.

They were very knowledgeable and answered every question. They utilized a white board to put my dogs diagnosis in writing as well as even draw pictures to help explain whats going on. Be prepared to spend a few hours. This is not your normal vet visit. They will do blood work and depending on what you are there for and how cooperative your pet is, they may need to sedate your pet for further testing.

We never fail to be impressed with the upbeat professionalism, progressive treatments, and compassion of OSU veterinary personnel, from the folks who issue parking passes, those who answer the phone, check clients in and, of course, actually treat our horses, mules, and dogs. The clinic’s world wide reputation for excellence is well-earned. I can not recommend them highly enough.

Caring staff & Student Veternarians. Went here as a last ditch effort to try a Procedure our local Vet doesnt offer. Our 10 year old Tabby received a radioactive dose to correct a Thyroid issue that had it gone untreated would likely have shortened his expected life-span considerably. Happy to Report hes doing So Much Better! A valued companion & life saved