Customer service was very helpful and polite. The young lady at the front desk at my location was a joy to talk to and very informative.

Jamia was very helpful in making sure I was able to reserve my unit. She even assisted me with doing an electronic signature by the fact I am coming from out of town and would be unable to go to the office the next day due to it being closed. Overall I have nothing to complain about 🙂

Very nice folks, very fair pricing, even using them for years!

I have been a customer for a year now. My rate started at $65 a month not including the BS insurance they make you have that covers Sonic booms 🙄. But my rent has slowly gone up and today I just received a notice in the mail it is now going from $88 a month to $95 a month still not including that BS insurance that costs about $20 extra a month. Even besides that the business is on a side of a hill and the and it has crazy sloped and angles on any given driving path to the point you cant even being a trailer directly to most units because your going to pull the taillights off on the ground. Also I would say most sedans could not drive to the units because you will bottom out many times just getting to your units. I will be looking for a new storage rental as of today.

Nice facility and great staff I recommend that anybody try it if they need to store something

I love this place its kinda pricey . but its right where I need it to be in

Tatyana was very helpful and sweet. She did everything she could to help us in this troubling time. Property was very clean. Amazing prices.

Iron today storage unit from storage rentals of America off the website today because the store is closed how do I get the access code to or the gate code to be able to get to my storage unit

Great friendly staff. My only complaint is that the roads between the units are very uneven, so if you drive a car you’re likely to scrape the bottom of your vehicle.

Im a little disappointed in the fact that they raised my storage bill from $62.00 a month to $77.00 a month without notice via email, mail, or even a phone call. I have had my things in this storage every since May 2020 up until now. I dont remember in anywhere in my lease they state that prices would increase. With this being said this company broke lease agreement. If these prices continue go up. I will not be able to afford the prices they offer for the storage size unit I purchased. I will have to probably move my things out and put them into another storage unit with a different company that will be cheaper and within my price range. The customer service or GM could do a little better in letting ppl know about any price changes. Warning to all reading this. These ppl are not good about cleaning the storages once other ppl move out. There were gallons of paint in the storage before I moved my stuff in and you will mess your car up if you are not careful operating your vehicle going up and down the hills where the storage units are located.

Never rent here they will go up on yo bill without notice and lock yo stuff up if you don’t have the money cause they went up on your bill without notice I been renting this unit since July paying 75 a month nobody never said it will go up 100 Jan 1 no text no call or email then she say it’s in my lease it will go up 5 or ten a month well 75 to 100 is along way from 10 to 5 dollars I’m a veteran who is out of state and they still showed no sympathy

Former customer of this Storage Rental of America. I like it better when it was Cube Smart. They do offer great customer service from ladies in the office. Storage Rental does not give refunds or prorate your storage bill if you move your stuff out early. I paid for a full month for my storage rental. I only kept my storage there for a week for this full month I paid for. Then learned the day of the move that I could not get a refund.

Tatyana Pope was such a big help with getting me moved into my storage unit! Even when I needed to change days to move in she was able to adjust it for me. I love it here 💯💯

Nice, Well Cleaned Environment. The Ladies Are Very Helpful And Respectful . I Highly Recommend Anybody To Check Them Out, You Wont Be Disappointed.

Working away from home can be a hassle. I have rented many storage buildings in many states and this is one of the best! Management is top notch. Only downside is unit has very tight passages and is a tight fit for any larger vehicle, but that is a small price to pay for the great service received at this location. Thanks highly recommend!

I had an excellent experience at this Cube Smart location. Tatyanawas very respectful and helpful. The unit I received was very clean. I would recomend them to everyone i would rent here again.

Fast, simple service. I’m and out of the office and had keys within 5 minutes. Made a reservation same day as dropping off my stuff. Staff were very helpful and answered all questions I had.

Natasha had amazing customer service. She answered all of my questions and concerns respectfully and effectively. Great representative!

I had an excellent experience at this Cube Smart location. Reuben Laws, the manager of the property, clearly does an excellent job maintaining the property. My storage container was clean, dry, and swept, and the access hours for the units were convenient. Also, Cheryl, one of the employees who assisted me in renting storage space, was pleasant, professional, and very knowledgeable. She was also very friendly and went out of her way to welcome me to the area. I recommend this facility to anyone new to the area looking for storage.

CubeSmart, Columbus GA met my needs and expectations but the customer service made my experience worth celebrating. Reuben Laws is the consummate professional in anticipating your needs but made the experience personal by his constant smile and genuine desire to welcome me as a new resident to the area. His employer as well as the local business community should applaud Reubens performance as he is a fine representative of CubeSmart and Columbus. I look forward to seeing Reuben again and will mention his top notch service to the others in my group.

Great customer service property is very clean and the staff have you in and out in no time

Great staff. As soon as I pulled up Mrs. Cheryl walked out and introduced herself and made me feel welcome. Then shortly after walking in the office I met Mr. Reuben he was very helpful, great customer service they showed me around the property and were my storage was going to be at before I committed to anything and I was satisfied on the storage. I would recommend this place to anyone. Yes its not your luxury storage places but its is closed in area and concealed from the public which is good.

My experience at store 6930 on Victory Dr Columbus Ga.....with Natasha Mon was very comfortable and pleasant she was very polite....she made sure I knew about everything about picking out a storage....she have a amazing personality Everytime Im there and shes there she always speak...A Great Experience! Will refer friends and family....

The military discount made it easy to decide in the first place, but the customer service is what really brought me in! Miss Dillard and Reuben are hilarious and easy to talk too. Me and a few buddys are going to rasp and needed a place to store are extra stuff so we all payed together and its super cheap. Hands down best rates in Columbus.

Received great customer service from Tatyana Pope she was very polite and very helpful also had a positive attitude.

Messed up our automatic billing, so we ended up getting charged almost double with the late fee. Keep in mind they will force you to pay their insurance on your stuff unless you bring proof that you have purchased insurance elsewhere. Its $12/mo 😯

Always take care of me, the very reason I keep coming back when I need them. Great intro rates and the units and grounds are always clean. Great crew, Thanks guys.

Natasha made my experience like wow wonderful experience answering my questions Very courteous patient and helpful great representation

Passing by this seems like a nice clean place to come to definitely will be checking it out

Everyone was so helpful and kind explained everything to us. Made us feel like family. I would recomend them to everyone i would rent here again. They went above and beyond thank you so much!

Great customer service, friendly and helpful. clean place and spacious. affordable prices for every need.

My husband & I received excellent customer service from Natasha. She provided a quick & thorough experience.

The staff was amazing. Very accommodating and helpful.

Would highly recommend storage facilities. Staff was highly professional and eagerly assisted during my relocation. Great friendly atmosphere.

Great place to store stuff if your extra luggage especially if your stationed in Fort Benning. Mrs. Dillard and Reuben were a great and got us a great discount for our unit.

Awesome, Awesome customer service. Cheryl and Reuben went above and beyond for me and my family with the discounts. Very friendly and great staff.

Excellent service with a smile. Natasha was very informative and welcoming.

Excellent service and staff. Both workers I dealt with were very helpful and respectful.

Going into it I knew there would be a possibility for mold due to the fact that its not an indoor climate controlled storage facility. Staff was very respectful and helpful. Storage was pretty easy to get to although I would recommend you drive to your storage unit in a vehicle before bringing in a trailer. It was an interesting drive with a uhaul 6x12 trailer hooked up to a Yukon Xl because of terrain. Had I known it would be so challenging I probably would have taken my money elsewhere. Overall though I would suggest it to a friend.

There amazing helped so much

Friendly, helpful staff - very responsive to questions, and the unit we received was very clean.

Excellent customer service and support. Clean environment. Love it. Affordable

This has to be the most highest slum to rent from rats greet you at the gate and the guy has the nerve to make passes while walking the horrnly curvey property Ill pass this one spare me the foot 👌

Reuben provided exceptional customer service by responding to questions with courtesy and respectful responses.

I had my furniture in CubeSmart for 2 years and they were very reasonable and my things were kept safe and protected from Bugs and rats and things of that nature

The staff where wonderful and helpful. Storage facility was clean. I would recommend it to others, friends and family.

Decent Storage Facility.. Bit Pricey But Secured And Accessible..

Ive never had a problem. Facility always clean, and friendly staff

Exceptional customer service from the manager and the general manager!!

HORRIBLE!!! at first but Was taken care of in the end!Had my items stored here for a month, when I went to get them all of my very expensive furniture was covered in Mold and Mildew. Guess what?? I have insurance they are no help its not covered under the policy only water damage well forgive me I was under the impression it was caused by water damage!After complaining to upper management, they refunded me all the money I had paid for storage and then gave me money towards my cleaning bill. I can say from a local stand they cant do much but after talking to upper management I was able to see some results.I would recommend getting mold protection placed in the unit, overall the company handled the situation a professional manner.Thank you Justin Tarr for contacting me and making me feel like a valued customer!

Very professional and friendly staff. It was a pleasure to store here and I highly recommend this location

They lock your units even when they pay and still dont take it off dont not rent from them

Wonderful and the gm has a very bright personality....

Reuben is always friendly, professional and very helpful. I love doing business with him.

Very nice customer service with a smile. Thanks CubeSmart!!!

Worst place to work got fired for sending a picture of the rats infestion to the GM which placed a customer items in trash that wasnt due to move out he gave them 75 bucks to recover

Experienced excellence awesome costumer service!!!

Yes this is the nasty place in Columbus Georgia my husband had to go in and rent the place for me because the boss made a pass at me and I told my husband

My aunt stored her things here all to find her items thrown in the trash dumpster by their Gm this D Harris guy offers 75 bucks my things are worth 75 bucks but any who want see me ever doing business here.

Great staff to work with.

Customer service is inadequate to a consumers needs . Theyll push you to buy useless insurance on the unit, that does not cover anything !!!!! The units are untested and untreated for mold, in which they insist that they are. . Save your money and time and go elsewhere.

Not climate controlled unfortunately, but the rates are monthly, which is a good thing for military personnel considering how we prepare to move on a whim...

Great security

Awesome experience in Columbus Ga

Management is amazing

Excellent service from Natasha

Went in with very little money and got more than expected! ! Ruben is one hell of a representative! !

Tried to get pricing on a unit and the lady was very rude insisted i give her my phone number

Best Customer Service!!

Good place

How much for a month