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Five Star Store It - Columbus
4111 Groves Rd, Columbus, OH 43232, United States
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Five Star Store It - Columbus

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BV
Review №1

A guy named David Cooper bought vanities from us and he used this address to received 9 vanities and upon the delivery he disputed the payment! He sent cc form, card picture and photo ID. We carefully checked all the information. Seems like trustful but he is not! He used a fake FedEx Account number. Right now we lost our products and got over $6,000 bills from FedEx. Please be careful with the shipping address like these places. It might be Fraudster.

Me
Review №2

Five star store it is very clean convenient good location I like the fact that theyre very flexible with the payments they let you start your payments when you want to they offered me a free lock the customer service manager was very great they have 24-hour access there and I was able to pay my bill online or on-site anytime I would like and I just like the fact that theyre very convenient

Ce
Review №3

Could not access my storage immediately after purchase.Code did not work.

Vi
Review №4

Good place I have my goods there and good prices too

Ke
Review №5

Way to costly and they keep getting broken into and no one is ever in the office

Ta
Review №6

My name is Shawnda Geiger and I have recently uses five star store it. I would not have thought I could have had a great experience knowing I had to store my things and move after a death in my family, but I did thanks to Scott. And I would absolutely recommend Five Star store it to anyone who needs a place to store there things. This place is clean and well secure also so many options to pay, not to mention they are affordable with convenient service and location. I really appreciate and am thankful that they were there in my time of need.

Te
Review №7

The prices are very reasonable for the storage units.

An
Review №8

5 stars are well deserved for this company! My unit was very clean. Management is very nice and helpful. Thank you for a great experience

cr
Review №9

The management on duty was informative and friendly. This was my first time rentying a storage unit so the knowledge was appreciated. I received a clean, secure unit. Would recommend this location.

Ze
Review №10

Scott, the manager took the time to walk me through online and let me know about ways to help me and others! Hes been tremendously awesome and helpful!

C
Review №11

Awesome customer service and Scott was very accommodating and knowledable of the facility. Made sure and returned my calls everytime I left a message. Site is very clean and secure and I love the fact they give you locks that cannot be cut. Prices are great, location is set back away from any resedential and I recommend this storage facility over many others.

Ge
Review №12

Nice and courteous staff, made the setup simple for my daughter and offered a military discount since both my daughter and husband are veterans! Answered all questions with ease we would definately recommend this facility! Speak with scott and tell them Eddgerrs Recycling sent ya!

Ch
Review №13

I have been using 5 Star for about 8 mos now and i love love LOVE them! Great prices excellent service from Miss Ann, super convienent hours! i dont EVER LEAVE comments but had to on this one! -CHANTEL

M.
Review №14

Affordable prices, convenient location and Great customer service, service manager was helpful.

GR
Review №15

Great price and location, ease of in and out access

Te
Review №16

Great

Da
Review №17

This is his wife and I can say they dont work with u and they dont answer the phones unprofessional

Me
Review №18

Cheapest storage in my area

ca
Review №19

I think the month you move out should be pro rated. I moved on the 5th and had to still pay the full fee

Ta
Review №20

Excellent service with a friendly smile 😊

Pa
Review №21

They leave a lot to be desired.

Da
Review №22

Rude customer service. Dont put your stuff here unless you want to lose it without notice

Je
Review №23

Thiefs all over the side of town

Gi
Review №24

Not the cheapest but secure. Very clean and Staff is very friendly

Tr
Review №25

I like the kiosk; you can pay for and even rent a storage unit 24 hrs a day, using either cash or credit/debit card. It even dispenses locks & prints receipts or tells you your gate code, if you forget it. Its not the cheapest but its secure & water tight. No interior electricity/lighting, though...

An
Review №26

My storage was broken into

Do
Review №27

Rude, poor customer service. Dont do it.

Da
Review №28

The manager is very rude i would not recommend this place yes the storage is open to you 24 hours but they are open on her time and when you have a busy work schedule they do not help when returning the lock and key and charge you a whole mouth when turning it in when they are open even if you left a notice stating you could not get moved until the last day that u have already paid for very very poor management do not go here

Je
Review №29

Fair prices

Ro
Review №30

Love the service

Information
13 Photos
30 Comments
3.8 Rating
  • Address:4111 Groves Rd, Columbus, OH 43232, United States
  • Site:https://storeitusa.com/ohio-storage-centers/columbus-oh-storage-facility/
  • Phone:+1 614-864-7771
Categories
  • Self-storage facility
  • Automobile storage facility
  • Boat storage facility
  • RV storage facility
  • Storage facility
Working hours
  • Monday:9am–2pm
  • Tuesday:9am–2pm
  • Wednesday:9am–2pm
  • Thursday:9am–2pm
  • Friday:9am–2pm
  • Saturday:Closed
  • Sunday:Closed
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