Kristin is just god sent. Saw her on Friday heading to work and hit a nail. She got my tire replaced while I was in a loaner on my way to work. My the time I finished was able to swing by and pick my car up. She is so sweet and helpful. Explained everything to me.Here I am sat on the side of the road waiting to be towed to MB Easton and guess who helps me? Kristin.Man this freakout after tire ripped after hitting a pothole would’ve been way worse without her help. I am Confident she will take care of this. I feel more at ease now I know she is what is ahead for me to deal with.

A few words about my experience! IF YOU WANT TO FIND OUT WHAT IS OUTSTANDING CUSTOMER SERVICE IS YOU SHOULD COME AND DEAL WITH Chris Wilkoski! This guy is perfect example of how dealership must take care of their customers! Chris great job! 5 STARS! I didnt see for long time the service that you provide! Very professional!!!!!

Mercedes of Easton never fails to impress I had my E-550 towed in for some immediate attention needed on the propeller shaft. When I called, I was leery because my normal service manager Drew was on vacation. I was helped by Kristen Robbins and she did a great job. We had to wait for some parts to arrive but she kept in touch with me and made me feel I was receiving a world class experience. I didn’t purchase a Mercedes because I needed one, I purchased a Mercedes because I wanted one, however if it needs to be serviced, I need to have it serviced at MB of Easton. Thanks Kristen, your professionalism and attention to the customer experience are greatly appreciated.

I brought my GLK-350 in for a checkup, on the way to the service my check engine light came on, After completing the visual inspection several items were noted and needed repaired, Chris called and after the list was discussed, he mentioned that a small amount of damage, (caused by another dealership) was repairable without changing the rear bumper cover. after approving all the items Chris found, I have a 2011 GLK 350 with 36,700 miles that looks and runs like new. I am very happy with the service and have programmed the phone number in my cell phone.

I have had my car since 2014 and have always had great service. Kristen Robbins is my service manager and she gives exceptional customer service each time I have work done on my car. I appreciate her professionalism and pleasant attitude. Great work Kristen. Thank you.

Always a great experience at this location! I have my vehicles serviced here. The team is great at communicating throughout the entire service experience, and is quick & thorough. The technician even sent me a video walking me through the underside of my vehicle explaining what needed to be done and why. Top tier customer service!

I couldn’t recommend them more! I purchased my first ever Mercedes from them, I will say it was the most smooth purchasing process I’ve ever experience. I drove over two hours to come to their dealership and I received the most outstanding customer service. Cody was the car salesman and I couldn’t speak more highly of him along with the Sales Manager— Michael, they were both so professional, and catered for everything I asked for in purchasing a vehicle. I will forever be back!

I went to the look and test drive a Mercedes SUV. I was referred to Eric who was working with another customer. Others in the new car sales pitched right in and let me test drive a car. Eric followed up that same day via phone. The car is beautiful but having really short legs it was not right for me. This Dealer was not high pressure and allowed me to take my time

Ron Robert’s did a great job with us in our recent purchase of our Mercedes Benz C300. Answered all of our questions, and delivered our new car right to our front door.

Just got off the phone with awesome service reception Christian metzger she just called to make sure everything was good and my technician Chris w is the best thank you for your kindness and professional service

Thanks Spencer Stewart for always taking great care of me and my Benz. Always prompt and efficient and very friendly service! I would not take my car anywhere else!

Extremely pleasant to deal with and professional. Like the fact that you have one person to talk to about your vehicle.

Very friendly! They were also all wearing mask and making sure people stayed 6 ft apart!

Andy Culver was my service advisor and went above and beyond to source my issues.

So far OK visited one time kinda hard to find not with the dealership

They were very helpful & respectful to me

They take care of you with professionalism, they know their business, they are real old-time Parts people

The service team answered all my questions, got me the parts I needed in a very courteous and timely manner. All the parts for my Mercedes will come from here from now on.

Thanks they was a great help

They are always helpful

Poor location not well marked hard to find

I ordered a post 3 weeks ago. They called and said that it was ready. When I get there, they tell me that I was at the wrong location. After I confirmed with them the address before driving the there

Very hard to locate.

Jimmy McDowell the macanic

经理有人种差别意识，价格特高没有理由。 还有隐藏的费用。 Do not go. Manager is trying to get crazy prices.The extremely high repair cost is like the oblivion of low-powered kids who dream of racial supremacy.