I called about an antifreeze leak and needing a coolant flush. I spoke to Fred. He took the time to allow me to explain what we were experiencing with the vehicle and he expressed some areas of concern. His willingness to help made us feel comfortable. He was honest and straight forward. We took the vehicle to him for the service and he went above and beyond checking the entire health of the vehicle and providing honest recommendations without pressure. I strongly recommend this location and encourage speaking to Fred. We have never had a better experience at any other maintenance/repair shop.
Customer service was great and they got my oil change done timely. Recommend to anyone. Fred sr is great!
Fred was very helpful and informative. He exceeded my expectations. I dropped in early in the morning and he was able to assist with my tire that was loosing air. I would recommend this location to anyone.
First few interactions were great. To the point and got me what I needed. However, the third time I brought my car in to solve a sound issue, I left with my car making 10x more noise (even while idling now). I was assured the mechanic knew what the issue was. After we went through the process which they assured me would fix the issue, it turns out it did not. Now, I understand sometimes you cant know whats happening inside an engine without opening it up. But to say a procedure will fix a sound issue and then for them to turn around and say they actually need to open up the whole engine after cleaning, seems incredibly dishonest. Its bad practice to not inform clients of potential risks associated with cleaning and diagnostic processes. On top of all this, they left spatters of fuel injection cleaning fluid all over the Inside of the engine bay and even on the outside paint near the opening of the hood. After changing oil, they also didnt bother to clean up drips on the engine cover.
Amazing people from my experience. This is only the second time I’ve used this location and the gentleman recognized me. I realize this may sound odd to some, however, I appreciate it. My service was done quickly and I will be sure to return with any additional services I need for my vehicle.
I love this place. So Friendly and Professional, I was in and out. Now I know where to go for my car care!
Fast and very friendly service every time I go they even give me a discount just for coming back but thats not the only reason I return I have a busy schedule and they get me in and out a sincere thank you guys for the hard work.
Such a nice and professional place. They were honest and very detailed on what was wrong with my car. Although I could not do everything at one time they assured me that I am welcome back with the same prices anytime after printing out everything that needs done. I will be returning for more maintenance on my car. Thanks again!
Great service! Fast turnaround, quality work, kind and professional from start to finish.
The guys here are great, Fred is awesome he always goes above and beyond like it’s second nature to him to provide great customer service. I’ve been going here for a few years now and have never had a problem with service, price or customer service. Great job fellas, we appreciate you!
I purchased 2 new tires, the price was reasonable. They had me in a out in no time. No BS, Fred the shop manager is honest and the prices are reasonable. I will continue to take my car there.Larry
The customer service was exceptional a very clean environment and pricing is competitive.
Very professional and accommodating I was able to receive a complete diagnosis of the problems with my car the mechanic was friendly and knowledgeable gave me very good information I would highly recommend them
Dropped my truck off to them, got my estimate, decided to opt out of having them service my vehicle. Upon picking my vehicle up and getting it home and trying to exit my vehicle, I found a scratch down the length of my truck, and I found that I couldn’t open my door from the inside which had never been an issue up to now.When I asked Fred “The district manger” to review camera footage of me exiting my vehicle to drop it off and CLEARLY OPENING MY DOOR FROM THE INSIDE WITH NO PROBLEM, his response was quite literally “Yea, I’m not going to that, have a good day”. Reached out to Chris Early who is supposedly over top of Fred, he said that he and Fred spoke and they weren’t going to do anything to remedy the situation.I’ve opened up a case with Meineke Customer Service, the attorney general’s office and the BBB. It’s pretty disappointing that they won’t even entertain checking the cameras to see me exit my vehicle with no problems, that’s phenomenal customer care.
This was my first time going here or getting my car serviced so I was nervous they would try to over charge me. I was pleasantly surprised because they were honest, polite and quick. Thw mechanic cane out to explain what was wrong woth my car and answered any questions I had. I will definitely be back for any servicing my car needs. Fred was very nice, helpful and seemed honest.
Catalytic converter was stolen, cost to replace it everywhere else was over double what Meineke charged. Fixed it quickly, worked well with insurance for payment, and were helpful all around.
Manager was very nice price was reasonable car was fine in a timely fashion very pleased
They were really nice and upfront with me about what my car needed. I really appreciate how honest they were with me.
I was getting ready to go on a trip. The engine light came on a few days before we were set to leave. I took it to Meineke & the manager & his mechanics took good care of me.
Completely satisfied. The car mechanic has very good knowledge on my car and he did at its best. He explained what caused the problem and the services that he did to make it work good. Now my car is back on road and it is properly functioning. I definitely recommend this Meineke Car Care Center.
Just dont seem willing to work with you. I went to a independent owner mechanic instead.
Gentleman at the front desk was very knowledgeable about everything that was needed done to the vehicle. Said hes been doing this for 40 years so I definitely trusted what he had to say. Called within an hour (it wasnt too busy that day) to tell us what all was needed/ wrong with vehicle. Was able to use a coupon code from their website to help with my final price. Price was a little above my expectations however it was needed done and decided to give the go ahead. Car is running good & no problems afterwards, Thank you!
This place is awesome! My husband referred me to this location. I asked them for an oil change and also to check on my tires as they started affecting the drive quality and caused my concern for safety to rise. Everything was taken care of at a very reasonable price. I will definitely be returning!Edit date: Oct 13,2020Edited to add: my car feels so much better! Obviously 4 new tires would make the drive feel much better but the alignment was also done really well in my opinion. Im kind of OCD when it comes to certain things and wheel alignment is strangely one of them. It was such a relief to see my steering wheel completely straight with the direction of my tires whereas at other places I notice an ever so slight tilt as I traveled straight. Feels nice to not have tire anxieties anymore!
Excellent price and service...ask for Fred
Muffler fell and was dragging....didnt know who to take car to so just went with reviews about Meineke on line..called and got right in .was told could fix that day..after checking car out gave me a choice of new muffler or repair..couldnt afford new..so they did great job repairing my old muffler..staff friendly and helpful with questions I had..would reccomend and use their services again..
Great Guys only place I take my care to get services
I wont take my car anywhere else. This is a little hidden gem off refugee. These guys are fair and they know cars.
Excellent quick serviceFriendly helpful staff
These guys are fantastic!!! Quick,thorough and friendly service with low prices and they dont try to sell anything extra.
Just Excellent, very polite and professional and always always on time. They don’t try to suck more out of you. I definitely recommend anyone based on my personal experience with Meineke for years.
Fred and his crew are awesome. They make you feel like family and the prices are unbelievable
I have my car towed to the garage thinking that I have a bad starter they called me back and told me I needed A new battery I thought that a $300 battery is a little bit obsessive but what can you say
The gentleman were prompt and very courteous. The service was excellent. I will use this location in the future.
Great service for years 👍🏿
I am a manager of a shop out of town and Fred is the manager as well as a master technician of this particular shop. That alone proves to be a solution for great customer service/ experience. Fred was very honest and timely. He was not pushy and very comfortable to talk to about all options on what to do.I came to this shop a year ago with my grandmothers vehicle when I came to town and will continue to recommend other patrons for this shop.Good help is hard to find and I wish that I could take Fred back with me to help run my shop.Communication is the key to success and Fred has it.Thanks to you and your staff for a great customer experience.Sincerely,Kenyatta Draughon
Owner very nice helpful workers reliable I will be returning
They where very nice took there time finding out what was wrong with my care I would recommend them again 😊😊
Very poor service. Dissatisfied and disappointing. Brought car in due to noise on driver side front when turning steering wheel. Charged $387 to resolve issue. Same issue. Back at shop waiting for same issue to be resolved.
Friendly staff and informative.
Very nice and polite.The work was awesome.Will be returning and invite my friends to go there.
Great service, they’re quick and reasonably priced. I wish I had found this place sooner!
Wouldn’t use Meineke on Sawmill rd. Long story short no good place to take your vehicle.
Went there on a Saturday. Super friendly staff. Oil change only took about 20 minutes as opposed to the hour plus Ive had to wait at other service stations. They didnt try to sell me anything other than what I was there for. Definitely recommend
I was a walk in didnt know what was wrong with my car. They were able to get me in same day. They gave me and estimate of what it could be then said theyd check it out and call me and let me know For sure Friendly and affordable. Highly recommend
Excellent service! Quick.... in and out in no time!
Efficient and fast service, Eli was very professional and educative about other maintenance items needed on my car, and I will definitely be back for my next service. Hard to find a shop you can trust on this side of town. Thank you Eli and crew!
Cost me $635.00 Repaired the front brakes for not used and trying cost more money from me for the other things…
Very friendly staff, got my car in and out in a reasonable time. I really appreciate their quality service. Thank you Meineke!
Courteous and knowledgeable mechanics fair prices, car was fixed in reasonable time.
Only took 30 minutes! And was in expensive !! Would recommend
Its not easy to navigate todays world, especially when it comes to our business dealings. I was impressed with the patient, informative, simplified & complete care that FRED applied to the service @ Old Court right. No question that my vehicles will be serviced at this location. A man of honesty, integrity & a sense of FAMILY trying to do good by PEOPLE, even in business...
The staff at the service center wereKnowledgeable Professional,clearly explaing the issues with with my vehicles .Thanks Meinieke!
I had my AC recharged in my truck. In less than 30 minutes my truck was ready and the AC was Ice Cold. The gentlemen that helped me was very professional.
Good service good guys very helpful.
A good car repair And good customer service
Meineke on Old Courtright Rd. is competent and transparent. I never leave there feeling like I have been taken advantage of. Although it can be a tad bit pricey, I rather pay the higher price for assurance that the work is done right, and backed by warranty. Everyone there is friendly, helpful and pleasant. Mary her father, and the rest of the team are amazing.
Quickly in and out, they even filled up my wind shield wiper fluid, edit: fourth or fifth time oil change, doesn’t disappoint.
I was very pleased with the level of service I recieved. The manager, Fred, was very knowledgeable. He answered all of my questions, and even explained how the front and rear brakes wear differently.
GREAT, AWESOME Customer Service. Over the phone and in person. Thank you again Fred, you are awesome!
I have had a great experience at this Meineke location. The staff are very friendly, knowledgeable and quick. I was greeted by all three. My grandson was offered water & snacks. They even catered to his choice of TV programs. I highly recommend coming to Meineke at 2740 Old Courtright Rd. Columbus, Ohio. Thank you to Mr. Fred Franks & his staff.
The mechanics were very professional and courteous, and my wait time was just what I wanted none! They took care of my questions that were asked will definitely be coming back!
I got there at 12pm I was out of there by 12:15pm they hit me right in and also aided air to my tire. I went in to get my AC recharged. They was very friendly and nice and very kind.
Fast and friendly service. Close to home Will use again.
I went in at 3pm looking to get a catback exhaust installed on my Mustang, knowing they closed at 6. Other places told me it was going to be a long, tough job, and they seemed aggravated. The guys here pulled me immediately into the shop and had me completely done in one hour. They knew exactly what they were doing. The cost was extremely fair too. I am so thankful for this shop. My new car sounds awesome!!!
Very pleasant employees and fast completion at a good price.
I had excellent service from the manager Mary and the guys servicing my car. It was fast and I got some new wiper blades too. Great job, 10/10 will come again!
They were so nice to me they made me. They made me feel comfortable and made me want to come back and get all my work done with them. They even gave me tips on how to make things obtainable in my car.
Had to get my back rotors and pads replaced and they did it within an hour! I couldn’t believe it. I have waited 4 hours before for an oil change at other car places! Not here. I will take both my cars here from here on out!
Great service. Great work. Very trustworthy. Easy to work with. Auto zone sold me a bad starter. After weeks of trying to get my issue resolved. Meineke put me at ease by handling this situation within one day. Diagnosed my bad starter put in the new one.. Got me out the door. Noting but good thing about Meineke at 2740 Old Courtright Rd.
They were professional and friendly and they got me in and did the oil change and right back out again. I could get other things done. I have used this Meineke on Old Courtright Road for years and I will continue using them for my oil changes.
I took my car to Midas and they replaced my timing chain, water pump, balancing cam, ect... but gate they did that my engine was loud and they said “it just sounds like new parts” I brought it to my local Meineke on old Courtright rd and they found out my boot was loose and barely on and were able to give me a lot more info than the other shop. Very good at explaining things and getting you in an out as fast as they can.
Honest. They immediately identified the problem. Gave an accurate estimate. Fixed my truck in the time stated. I have found my new mechanic. Thank you.
Love the work. I do not like the first quote being the highest. Also the tech left a pack of un opened swisher sweets in my truck. That makes me look like Im into something that Im not. Be professional leave your things in your own car.
The employees were personable and friendly. The service was fast and furious
These guys got me in and serviced my car quickly!!! They kept me updated on everything they were doing- I wld definitely use them again!!!
Took my car here to get it checked out, Mary and the boys got me in quick, found my problem, and really looked after me on this visit. I will for sure be back, and I was so pleased that I referred my mom there as well. Thank you guys truly !!
The Team was Very Professional and courteous from the time I drop by car off until I picked it up they gave me a detail explanation of what needed to be done as well as the cost before any service was performed I had to leave my car a few days and Fred was like My Angel he discuss my options worked with me and got my car fixed rand it drives like New. I recommend this Auto shop A 100 % Thank You
I went to have my AC serviced. And I had a pleasant experience I would definitely go back.
Very professional and very good place to take your car to. Mary and the staff here is great. I will recommend them to everyone.
Nice spot they got me together
If you need any work done for your cars, come to this place and ask for fred. Both fred and ty are amazing at there jobs. Great price, fast service. Awesome. Keep it up thanks
I honestly would give 0 stars if I could. I visited this location to have my headlights replaced and was given an estimate of $70 or so. I received a call that told me to come pick up my car and when I got there I was told that the price had increased “a little” because they had to remove the bumper. They ended up charging me $160 (tax not included) that is not A little. And they should’ve have called me before putting the stinking lights in because I would have went to jiffy lube and had them do it for $80. Really ruined my day because they waxed me, I will not be going back :(
Actually this is the worst place I have ever taken my car. They dont know what they be doing. I was told a problem with my car and in the end, that wasnt the problem. They ended up telling me three different problems on three different occasions, thus making me to spend more than I expected. The management wasnt respectful to me at all after I complained. If my advise is worthy to you, dont take your car over there.
Mary was so nice and understanding with helping me through my first brake change experience! The staff is very nice as well and Im very happy with the job!!! Thank you Meineke!
They were pretty quick, catered to my needs, and provided good service.
My most recent experience there at Mienke was definitely way better than my experience prior. The representative handling my recent visit, she was totally professional, compassionate and very informative. That experience renews my hope that I will receive awesome service at Meinke as long as she is there for years to come!Thank you, Bruce
Does not work on Mercedes. Would not let me speak to someone to determine the cost of repair. I had to find someone else and hired a local who ripped me off.
Great service. The receptionist is amazing.. Great customer service.. Finally honest and caring people... I recommend...
I had a terrible experience i was given the wrong location to come to with no apologies 2 hr to get an oil change and I was charged twice !!! I am extremely upset and will be in contact with bbb
My go to shop for inspections and electrical work! Most work is same day service. Yes they are high priced but they can do just about anything.
Clerk was very polite. My appt was at 8 am they were on time.. Wonderful experience
Was really pleased with the service. They were efficient and polite. Seemed honest, and I didn’t have to pay as much as the estimate.
Very polite and professional staff. Incredibly helpful with financing options to repair my wifes car.
Very professional and the service was great i was in and out very fast for my oil change will return
They really take good care of you...went first thing in the morning and got in and out with no problems and a fixed car. Pricing is reasonable and the service is great
Taken two cars to them and was impressed both times!
The service was wonderful. Not only was the lady Mary at the service desk polite but very professional and the guy that did my vehicle was not only fast but very affiecent in his line of work. I suggest this to anybody and their prices are very low.
Professional, personable service I will certainly go to this location for ANY of my car needs.
Young boy named tye worked in my car. Oilngot all over my engine and I had a burning smell. Better going to someones garage.