I cant even get a call back from the owner anymore. Took my truck there and they were so busy nobody even bothered to discuss my ridiculously high estimate and rushed me right out the door. Left my truck running door open in the parking lot raining. The lot was so full I have no idea how it happened but it definitely happened there- I noticed a good sized scratch and gouge in my brand new wheels. Im so disgusted with it all. Maybe this review will get me a call back as I have left two messages now.

First, very friendly over the phone like they truly wanted to help with my punctured tire. Took me immediately as a walk (drive) in, were very quick to take care of my truck, and didnt charge for repairing my tire. When I insisted on paying, they directed me to a donation box for the Worthington Resource Pantry across the street. Amazing hospitality, service, and generosity!

The Absolute BEST Customer service their is!Being in the Automotive business for MANY years, you expect a lot from the leaders in the industry. Tiltons goes WELL above and beyond even that. See Chris and the guys, GIVE THEM YOUR BUSINESS... Trust me on this one, you will not regret it!Best Regards,-MJ

We’ve had my husbands truck worked on a few times here. Customer service has been great! Always appreciate the honesty and customer service…..seems to be what sets you apart from the rest. Thanks!!

I dropped my car off to be serviced for a water leak on the passenger side. I made it clear that I only wanted that side fixed and that it was possible the seal needing replaced. After having my car all day they told me the seal around my entire car was fine they saw nothing wrong. They send me a quote to replace the weather strips around the ENTIRE truck. Also, he mentioned that this may not fix my issue. So tell me why would I trial and error and I sent my car there for you to know???I then asked how much it was to fix the seal for the passenger door only like I originally asked and he said he will get back to me the next day,Friday. I asked them some days later for a quote and they said they will not work on my car unless it’s to replace the seals around my entire car and not just the door.Sounds money hungry. Why am I paying someone to fix something that is not the problem.Waste of my time.The dealer ended up being cheaper.

My first experience with Tilton, Matt is very good with helping us to get our truck back to road again, very pleased with the service

Good experience. Have used in past for own vehicles as well as some company vehicles. We’re able to get me in on short notice and take care of the issues. Enjoy the website with the quotes and my ability to approve or deny the repairs. Good communication from them as well.

I had a bus brought to you guys at the end of July. I had called from NJ asking to make the appt, stating I would pay whatever needed to be paid to ensure the bus was safe enough for me to drive it 10+ hours home, as well as a smart purchase in general.My flight ended up getting delayed and I reluctantly had to ask the sellers to bring the bus to you guys, without me present.Once home, I brought it to a friend who is a mechanic and I am now paying to have all of the things fixed.During my, what should have been a 9-10 hr drive that turned into 13 hours, I learned that I was correct in being apprehensive about trusting a company to do something correctly while Im not present to watch.I had a broken seat belt. Fried dashboard with no temperature gauge, which on a diesel during a 520 mile trip is kind of important. A steering damper that needed replacing, oh and shot alignment so the bus needed to be driven at a wonderful 45-55mph the entire way, while also fighting the constant swerving it wanted to do.So I just wanted to reach out and thank you guys for essentially stealing my money, its greatly appreciated.

Okay so Ive been going to Tiltons for many years but as of the last couple of years they been slipping. They used to be very reasonably priced/affordable but now their charging more then dealer prices. Brought in my car and they had listed like 4-5 different things that were overdue for example radiator flush, transmission flush, sparkplug replacement and there was a couple of other items which I dont remember. But anyway I went to the dealership and they suggested the same services and they quoted me a price of $200-300 less for all the same work.Another point also they seem to use cheap parts as replacement parts. I got a brake job done their a couple of years ago and it never seemed right their was some creaking noises here and there even a year later. I had them check it out but they said everything looked fine. Also now when I brake firmly I get lots of frontend vibration due to the brakes rotor being warped already which Im sure is due to the cheap rotors they use. This shouldnt be happening so soon. I also have friend who had to get the same parts replaced a couple of times due to the part giving out too fast. Id rather go to the dealer where they will use genuine parts and not some cheap parts. Of coarse the dealer aint perfect either they want to charge you $25 as a service fee just to replace a air filter. But Ill do that myself anyway.Tiltons do good work but their prices and their cheap parts is what will prevent me from going there.

My first experience with Tiltons was on New Year’s Eve and one of my road supervisors had a tire that started leaking air he arrived at the shop five minutes before closing time and they still took the car in and patched the tire. With that level of professionalism they earned my business going forward.We have had a few more repairs sense in the quality and professionalism has never been less than stellar.Ray DavidsonSt. Moritz Security Branch Manager

Was referred to Tilton’s and they did not disappoint. Great work, reasonably priced, and extremely friendly. Vice President of the company contacted me directly after a few days to make sure the service was good. Went above and beyond!

Everything was great. You guys were awesome! Definitely coming back in the future. Fair and honest and reasonably priced, while also great quality. They have a top notch system in place for wheel alignment and the process of choosing new tires was easy and simple and honest based on my needs.

Serpentine belt broke and tensioner also needed replaced. One call to Tilton’s and we were taken in the next morning. We received a detailed estimate for needed repairs. Job was completed that day and we were back on the road by 4:00pm. Great service with care and professionalism. We would highly recommend Tilton’s for any auto need you encounter!

Chris and Andy (and every other employee) are absolutely amazing! Not only great service but they support the Worthington community in so many ways! Great people, great service, great company!

I have a used food truck and these guys have been fantastic getting it back up and running when it’s had issues. I don’t trust my truck with anyone else!

I looked for years for a dependable and honest place to take my cars. I found Tiltons and I have been coming back for YEARS! Service is always great! Thanks Guys👌

Tiltons auto repair is a great place. I have used them for years on a couple different vehicles. They have a great shop, can do it all, are timely, honest and professional. Highly recommend!

Tiltons performed some dire services for my 2003 rsx type s. They do high quality work and are one of the best shops I’ve worked with in terms of communication. Wouldn’t hesitate to take it back to them in the future for any service.

Excellent service on multiple vehicles over the past 15 years. We always Take It to Tiltons!

Called them when I had issues starting my car and they were able to take me in right away. Everyone there was very friendly and explained to me exactly what was happening with my car and what needed to be done to repair it. They ran some tests and were able to just replace the battery and my car has been running great since!

Andy and his crew work at a much higher professional standard than any automotive repair shop I’ve done business with in my life. Though you may be able to find a place that does the work cheaper, Tilton’s has always done repairs on time and at the price they quoted; plus, they always completely fixed the issue correctly the first time. When you drive home, you can feel confident the repair was done properly and you no longer need to worry about the issue.Their customer service is well beyond the industry standard as well. They excel communication including scheduling and once they have looked at the car, they always clearly explain the issue, the cause of the issue, and the repair needed (and if applicable, they give you choices on their recommended repairs). Also, once, they did a quick repair on a Friday so our family could leave on a family trip the following day and another time they even delivered the car to our home (we live nearby the shop) when they completed the work! You can trust Tiltons to repair your car competently and thoroughly the first time.

Mr Tilton was extremely professional and addressed our concerns immediately. The service was performed well and in a timely manner. Then, they followed up with us the next day to be sure the brakes worked well and we were satisfied. We will definitely be using this company in the future for our automotive needs and would highly recommend to others.

Very personable, professional, and good work. Great business!

I had a great experience recently getting some major engine work done with Tilton’s. After getting screwed by the warranty from when I purchased the car I was desperately trying to call around to get a fair price for the work that needed done. Very few places were even willing to do engine work and those who did just wanted to put an entire new engine in. After explaining my issues to Andy he offered to take a look at the vehicle and see if Tilton’s could help. He was knowledgeable and took the time to listen to my questions and help me decide on what repairs to focus on given my budget and issues. The work was done well and my car is running better than before. I have found my “go to” shop for any of my car issues.

I had an excellent experience with Tiltons. This is the second time Ive been to Tiltons, but the first time using this location. The owner and staff were all very professional. and friendly. I was having starting issues and want to ensure it wasnt anything more than a bad battery so I asked for an all around check as well. They took my car in immediately and not only replaced the battery for a great price, but also did an all around check to make sure it was ready and in good condition for an upcoming long road trip. I will absolutely return the next time I need service.

I have done business with Tiltons off and on over the years. They are honest and professional. I trust them and they dont take that trust for granted. One of my best finds in Columbus.

Got an honest estimate and was glad that they stood by it and did not overcharge me. Happy with the service, it was on time and on budget. I recommend Tilton Automotive.

Everyone at Tiltons puts customer service first. They are experts at all aspects of auto repair and have helped me and my company numerous times. They are truly a auto repair shop that I would trust with anything and would recommend them to everyone I know.

I had to take our company van to get repaired. From start to finish, working with Chris and his team was fantastic! They provided a professional experience, quality service, honest timelines, great value. Will definitely use Tilton’s in the future!

Just scheduled another visit! Everyone was extremely knowledgeable and treated me like family. Always helpful and I tell my friends and family to come here for services, too.

First time/great experience. Everyone there was super friendly and helpful, and the prices were very reasonable. They even dropped my car off at my house after it was finished - free of charge!

Tiltons service was excellent! I will never go anywhere else to have my car serviced. They scheduled me the next day when I called and were right on time when I arrived for my appt. They checked my cars battery, diagnosed the problem, and gave me the results plus cost in good time. They had to order a special battery for my Acura, but still had my car finished little over an hour. Their business wss clean and neat and I felt very comfortable in their waiting room. I loved the personal attention Andy and Chris gave me. Chris even texted me the next day to make sure my battery was working great in the extreme cold temperatures. What a wonderful experience! Thank you Tiltons!Ann Elder, Worthington

Excellent job on replacing my windshield wiper motor. Also gave me an accurate estimate before the work was performed. And told me how to keep the problem from re-occurring.

My vehicle was taken to Tiltons by mistake (crazy story, I know...). When I called Tiltons to explain our mishap, they were kind and considerate. When I picked-up the vehicle, I dealt with four (4) different employees. Each was amazing and helpful; they treated me with great kindness - even though we did no business and they had nothing to gain. Its clear to me that Tiltons is in the people business as well as automotive service. My car will go to Tiltons on purpose next time!

The guys at Tiltons are always friendly and knowledgeable while still being reasonable with costs and providing recommendations for service. I always trust these guys to give good advice with no BS up selling.

I have a custom 1970 Chevy C-10, that I needed a set of headers and exhaust put on. I brought the vehicle to Tiltons Automotive Service, I was very cordially greeted, and felt comfortable with them and my “prize” truck. Every step of the way, I was kept informed. The professionals at Tiltons were friendly, informative and I felt like they took actual pride and ownership in my vehicle repairs. They were amazing and I will ONLY ever take my truck to them for future repairs and upgrades. I could not say enough positive things about how they took care of my truck. 10/10 will be back!

Tiltons is a class act. They are professional and care about their customers. They were so patient and worked with my warranty company without complaint. We plan to use them for all of our future automotive needs!

Brought my vehicle in for an exhaust repair & oil change. Everyone I spoke with was courteous, professional and very nice. Work was done in a timely manner & I felt the cost was very reasonable. Will definitely come back for any future issues.

They were very professional and willingness to work with them

Amazing. I really cant remember doing business with anyone in Columbus that thinks about anything but the immediate bottom dollar. This was a first. pulled in to get a plug in a tire. They took the truck in right away and did the work. The tech said that I was ready to go, no charge. The option to donate to the local food bank, but, no charge. love this

Had an issue with my Buick would just turn off while you were driving. Dropped it off to Tiltons and nothing showed on the diagnostic. So they tried a couple things to see if it would make a difference. A few days later needed to take the car back in and they were able to figure it out. Now the car works great thank goodness.

I received great service! They let me know of everything that was wrong and advised on what was necessary to get fixed. I appreciate that they didnt add parts or make repairs before consulting with me. Chris has continued to follow up and make sure that everything was running fine even after I left.

I had an alignment and L.E.D. headlights installed on my truck. The guys did a great job cleaning the old lenses as well. I can see at night much better.

Tilton’s has done an amazing job every time they work on my car. I recently took it in after another shop completely messed up my brakes. They were honest with me, they fixed everything and quickly especially considering it was over the Christmas holiday. These guys are all very nice and great to work with. Highly recommend them.

Tiltons performed some major suspension work on my Saab convertible. Basically returning it to near factory new condition. Following their initial diagnostic work all of the updates were completed in a timely fashion . In addition Tiltons kept me apprised of the repairs as the project proceeded with both phone calls and text messages. In fact they also did two follow-up inquiries to check up on their repairs. Way to go!! All in all I felt as if I was their most valued customer. Bottom line? Superb service all the way around. Five stars. Excellent service. Great job. Highly recommended. I am running out of superlatives to describe Tiltons. Thanks Tiltons for a great job.

This was my first time at Tilton’s and I was SO IMPRESSED! They made me feel welcome the second I walked in the door. I was going to have to leave my Journey over the weekend for my repair but the team went above and beyond and had my repair done same day. Thank you! I will be back (hopefully not too soon) but will recommend Tilton’s to everyone I know!

Our old car needed a lot of work.

Tiltons Automotive? DO NOT go anywhere else! They are without a doubt the BEST place to go! Professional, knowledgeable and curtious. I love Tiltons!

Tiltons is awesome! As an OSU student not from Columbus, I was unsure if I would find a quality place that treated me well and didnt rip me off. Everyone at Tiltons was extremely friendly, understanding and super kind! They are amazing and I recommend them to everyone- super clean waiting room with complimentary WIFI/coffee/water as well. (review Spring 2017)Updated, August 2020:I found a sheet metal screw in my tire today at work which caused a flat tire (ironically I had just got all new tires 2 weeks ago—frustrating!) I called Tilton’s and they sent a service truck to check it out. They refilled the tire with air and I drove it to their Worthington shop a mile down the road. They immediately took my car back, removed the screw and patched the tire while I was able to sit in their nice waiting room and work remotely. From my initial phone call to me leaving their location, it was 40 minutes. Not to mention they patched my tire free of charge!!They have the friendliest staff, a clean facility and nice waiting room, and do quick, reliable work. This is my second great experience at Tilton’s and I highly recommend them! Don’t hesitate to call and have work done on your vehicle here!!

All the staff here work together to ensure my car is well maintained in a timely manner. They make necessary recommendations when needed and they are always polite and go above and beyond to make sure my needs are met. Wouldnt go anywhere else!!

Tiltons is the only place I trust completely! I go there for anything my car needs, from windshield wipers to brakes. I always get an honest assessment of my car’s issues and never once have I been told I need more work than necessary. The best part is they don’t just treat you like family, you are family to them! There’s nowhere else I’d take my car and I tell everyone I know to go to Tiltons!

Great service, great people, great family owned business. Thank you Tiltons!

I would highly recommend Tilton’s automotive to anyone that needs car service. The team is knowledgeable, very professional and take the time to explain in detail what is needed and why.They always provide excellent service and my vehicles that I have had them repair, never have that issue again. It’s repaired and it stays repaired!

This is a company that takes the quality of their work and their service very seriously. Friendly, courteous staff that wants you to be happy with them. That means a lot.

Fair prices, good work and finished fast

My wife has a 1992 Honda Accord EX that she has loved since it was new. 98K miles and still running well. Tiltons has, most recently, hand-crafted new brake lines and power steering lines, fixed rear brakes, a power window and replaced a rear engine mount. Excellent and careful work on our classic!

Tilton’s is great! I’ve taken my car there several times and they are always very friendly and helpful. This last time, the technicians found the problem, fixed it, and I havent had any issues with it since! They also went the extra step to replace my turn signal for me. Definitely happy with everything from start to finish!

We had several things fixed plus an oil change on our 2011 Impala. Tiltons performed high quality work at a fair price and did not nickel and dime us with diagnostic fees. We will definitely be back!

Tilton’s kept me informed on the status of my vehicle repairs and has my family riding in comfort with our A/C repairs.

I take all of my vehicles to Titlons for service. I remember when they were located on Amnleside. Ive had multiple types of service done on my vehicles and they were always fixed the first time. The prices are competitive and the quality of service is always there.

Always friendly and they do great work but above all I trust them.

From out of town and needed a last minute repair. Tiltons was very accommodating and professional. Couldn’t be happier with the service.

These guys are a top notch company. We have them service all of our commercial vehicles and they recently serviced my wifes vehicle. Thank you for the 5 star service and work.

I have been a loyal customer of Tilton’s for more than 13 years and would not think of taking my vehicle anywhere else. They have always gone way above and beyond in service, friendliness and reliability. I feel like one if the family!!!

Older car, had two sway bars to replace. Not an easy task since items were locked into place over many years. Service staff was helpful and friendly and got the job done well. A good place to take your car for service. Thanks to Bob and Andy and the rest of their staff.

They are honest people who conduct their business with integrity. They fix the cars and stand behind their work. They offer straight advice and will not try to sell you something you do not need. I have done business with them for over 30 years and will continue to do so.

Great customer service. The quality of work seems exceptional. The brakes in my vehicle haven’t felt this good in years. First time Tilton’s customer, gave you a try after seeing your philanthropy presence in the community, I will be a repeat customer. Thanks for the help.

I took my car here for a second opinion after a dealership told me the car had a blown motor and would be $11,500 to replace. The guys at Tilton’s went through the motor and found out I needed a new oil pump. They were able to fix my car quickly and saved me a great deal of money that I didn’t need to spend. I would highly recommend them to anyone. These guys are the last of a dying breed. They treat their customers like family and take care of customer vehicles like they would their own.

My go to guys right here! Thank you Tiltons! Always a terrific experience with this team. Honest and upfront communication with excellent results. Highly recommended!

These gentlemen are honest and professional. I will be coming back in the future to have them complete any repairs that are outside of my abilities (FYI, the radiator replacement went fine).

Mind. BLOWN. We had a small hole in our front passenger tire. No big deal, right? Drive the two miles from our location to here praying the entire way. Pulled up, checked in, and had our tire repaired within 10 minutes. No must, no fuss! Amazing customer service!!! I wish I could give five more stars for this place. I know where to go for any of my auto-fix needs!!! We could not be happier. Thank you so much!!!

Very time;y in scheduling and completing the work. Also very good at keeping customer informed of assessment and providing honest advice. A bit congested in terms of parking -- perhaps an indicator of the quality of their work and being in demand!

I am a little over due writing this review, but I would like to commend Tiltons for doing an excellent job replacing the engine in my truck. After having a terrible experience at another shop in Westerville who mis-diagnosed my engine and convinced me that my engine was good and had me do a bunch of other repairs only to find out the engine had a bad piston ring, and needed to be rebuilt or replaced. I shopped around different local repair shops and found that Tiltons seemed to offer the most value and were the most professional. Before, I hired them, they took me through there shop which is large, clean and organized. I was impressed at what I saw and decided to have them put a new Jasper engine in my Bronco. I am very pleased with their workmanship. They took the time to clean the engine bay, organize all of the emission hoses and wiring to look better than factory. It is little details like this that gives me confidence that the job was done right. I also had them put new tires on the truck and they took the time to paint the spare as it is mounted on the back of the tail gate. Tiltons was not the cheapest estimate, I received, but I am willing to pay a little more for a quality job and I think I got a very quality job that was price fair and done on time. I would recommend Titlons for any auto repair.

Honesty and integrity are their specialties.My mother-in-laws car (Corolla) had been sitting idle in a garage for about a year. There was some evidence that mice had been in the trunk, at least. At first, we took it to the dealer to evaluate for damage. We made the mistake of telling them about the mice and they tried to take advantage of us. The dealer told us that mice had essentially crippled all the engine wiring and damages would cost 5-10k. Or, they would be willing to buy the car off of us (at a fraction of its worth!) to sell at auction. Before agreeing to either of these plans, we sought a second opinion at Tiltons. Turns out, the car was fine. There was only a very minor wire covering damage from the mice, which Tiltons patched for us at no charge. We needed new tires and an air filter, but the car had not been mortally wounded. The dealer had LIED to us. What the dealer had told us would cost thousands to repair only cost us in the hundreds. I cannot tell you how much I appreciate the honest, professional service from Tiltons. We are going to go here from now on for all our automotive needs!

Many years a customer of Tiltons and I can always count on an honest assessment of my cars needs, prompt service, and fair charges. It is absolutely true that Andy and crew treat you like family....they take great pride in the quality of their work and in their customer service, and rightly so!

I’ve been getting my car and my son’s car serviced here for a couple of years. They have proven to be honest and trustworthy. I highly recommend.

Tilton’s garage was awesome. They were responsive to all my calls and text. They were patient and understanding that I needed a few days to pick my car up from their shop after the repairs were completed.

Great service center. Friendly and knowledgeable employees. For me very conveniently located (I can drop off car and walk to work)

Good and fast technicians. Lovely waiting area while your vehicle us being serviced. Friendly reception and they go extra mile to make sure your vehicle is serviced right to your satisfaction. Thank you Tiltons Automotive Service

Tiltons always does great work. Very trustworthy and the workmanship is always first rate. They just finished pulling th engine on my sons Subaru. Needed all the seals redone and of course it made sense to do the clutch, water pump and tinning belt while the engine was out. They did a fantastic job. The engine compartment was put back together neatly and was spotless. The car runs like new. I cannot say enough positive about Tiltons.

Very customer focused. They go above and beyond to make sure the job gets done correctly. Andy has a great team!

Professional, honest and friendly service. I have always been happy with the work done on my car at Tiltons Automotive. I highly recommend them!

I only had them break down some rims/tires for me so nothing huge to talk about. What they did do that impressed me was instead of charging me for removal and disposal, they had me make a contribution to the food bank roughly equal to the cost of the service.Very cool, first rate.

Awesome place to take your car or truck. Fast and honest service and so far my car drives great. Highly recommend!

I love Tiltons! We needed new tires and I called on Friday to see if I could schedule something for the next week. I was told that they needed to get me in that day because snow was expected over the weekend. They got me in and out on Friday so I was ready for the snow that fell on Saturday. They went above and beyond what I expected. Thank you!!!

I’m been a customer for years, highly recommend Tiltons. They break down the repairs needed in laymen’s terms, and hit their deadlines.

Absolutely the best place in town to have service and aftermarket work completed on your cars.Andy and his crew are top notch and know their stuff. They will go out of their way to pick you up and drop you off within a specific distance of their shop and will always make sure you are a part of the details and process. Both my 2004 4runner and my 2015 Lexus RCF get the white glove experience. Thank you Andy for your commitment to excellence.#GetKinetic

Mangers are honest and willing to show you pictures of problem or broken parts. They seem to find other important things that need repaired that create safety problems. They are willing to help with transportation when repair takes longer than expected due to extra things needing fixed.

Trustworthy, honest, helpful, caring! I couldnt recommend Tiltons enough!! I had a flat tire and went in the next day on the donut to see if they could fix my original tire. They were able to put a plug in and put the tire back on all within 10 minutes (and the waiting room was so clean and comfortable!) and they did it for FREE. Their friendliness and service have created a Tiltons customer for life!

We received fast and very personal service. We were treated well with thorough explanations and answers to all of our questions. In addition, we received advice and expertise about our vehicle above and beyond the scope of work being completed. Highly recommend Tiltons for an honest and QUALITY local auto service experience.

The crew at Tilton’s Automotive performed excellent work as usual. They are a pleasure to do business with and I highly recommend them.

My first visit to Tiltons for service will definitely not be the last. The waiting room was comfortable and clean, and the staff was friendly, knowledgable and curteous. Its my new favorite car repair place. Highly recommend it.

Staff were polite and amiable. Was not a fast service, but I didnt expect it to be with the work I was having done.

Tilton’s is a great shop. Very trustworthy and knowledgeable, with an attention to detail. I trust them with all my cars.

Went to get my tire plugged. Free of charge and very timely considering that I didn’t have an appointment. Thanks!

A neighbor recommended Tiltons and they did an excellent job on my audi a4. It now runs like a brand new car. I will definitely use them going forward.

Tiltons is a great shop. Even just after getting an oil change the owner text me to ensure my vehicle was working properly.

Everyone was very helpful. My car was repaired when they said it would be. Even though I made a mistake with my payment, Andy exceeded my expectations and took care of the problem. I will definitely use them again should the need arises.

Great service! We had a lot of work done on our Armada and they were honest, friendly, professional and most of all we didnt feel like they were gouging us. All work was completed in 2 days...one day to diagnosis and the second to do the work. They support their Community and I would highly recommend them.

Great job with my car and communication the whole time. I really appreciated their efforts and friendliness each time we talked.