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Dublin Road Auto Care
1107 Dublin Rd, Columbus, OH 43215, United States
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Dublin Road Auto Care

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Al
Review №1

Absolutely wonderful service! I needed my coolant box replaced and he was able to do it all in one day. Fast service and excellent customer service. Wasn’t rude or talked down to me for not knowing much about cars. All around a wonderful experience and they have the best dog ever, he even talks

Am
Review №2

David and Paul are wonderful at Dublin auto care. They take great care of blue bird for me. I wouldn’t go anywhere else. Thank you so much. Very friendly, nice and helpful.

Li
Review №3

Paul is awesome! He treated us with a lot of generosity and was very polite. Even gave my son a toy airplane! Paul was honest, up front and knew what he was doing. He is very good at it. Thank you so much!

Al
Review №4

My car broke down a few weeks ago. I made the mistake of having a dealership inspect it and they quoted me $1400+ to fix my car. I said hell no to that and brought it here to Dublin Road—they repaired my power steering issues AND an unrelated AC issue for half that cost. These guys were friendly and helpful in my time of need. I appreciate you guys not robbing your customers blind with $150/hr+ mech labor rates :)

St
Review №5

Paul took care of our oil change right away was in and out in less than 30 minutes, great mechanic always gives you the information right up front!

Jo
Review №6

Paul is fast and his pricing is fair. I work on my own stuff but if I need help this is my guy

As
Review №7

Fantastic service! Very nice and welcoming. Had mu fast fixed in no time at all! Will definitely use them in the future for any repairs!

Ja
Review №8

Working with this company for 2 years and have no complaints or regrets, good guys!

Ma
Review №9

Ive had my car worked on a few times here now and Ive always had great and fast service. Ive had both standard oil changes as well as more serious repairs. I highly recommend them.

Be
Review №10

Always a great experience. Honest good quality work.

Ry
Review №11

Was in Columbus to transport a 5th wheel back to Michigan. Had a transmission line spring a leak at 330pm. Called he got me in at 415 and done by 6. They were absolutely amazing. I called 30-40 places before them and was all told no. Thank you for getting my truck done.. keeping me from a hotel stay and a tow with a rv in tow. MUCH APPRECIATED !!!!

Ro
Review №12

Very pleased with the service, pricing, communication and professionalism Dublin Road Auto Care provided. Paul and Dave were both personable, gave me my options, and delivered on time. Could not recommend a better auto repair shop!

La
Review №13

Yall, if youre looking for a mechanic in the Columbus area I cannot say enough about Dublin Road Auto Care. They are incredibly professional and kind. Efficient, trust worthy, and will always give it to you straight. They quoted me $1200 on some things I needed to be done on my new car and ended up saving me $800. Paul, one of the owners, is from Vermont. He gave me his card and told me to give him a call if I need anything once I move. But thats not to undersell all the guys working there. They were all instrumental in giving me advice about the type of used car they trust, gave me pointers on how to negotiate, and helped me make a final purchase decision that Im super confident about. I have returned to them over and over while Ive been in the city, and will truly miss them when Im gone. 10/10 reccomend. ⭐⭐⭐⭐⭐ Thank you Dublin Road Auto Care!!!!!

Je
Review №14

Paul and David are the best!

Jo
Review №15

Very kind and professionalThank you

Vi
Review №16

They was the best I we’ll continue to do business with them thank you guys

An
Review №17

Diagnosed my car fast and took my keys shortly after. Was honest about what my car needed now and what it may need later. The price was manageable and they had my car available for pickup the following evening. I bring my car here always.

De
Review №18

I just want to express my gratitude for the employees at Dublin Road Auto Care. I brought my car in with transmission issues and they took the time to call the dealership and discovered it was under warranty. They could have easily fixed it and charged me over $1,000 but they referred me to a dealership to get it done for free.These guys are honest and hardworking and I cant express enough how thankful I am for them. I was worried about how I was going to cover the expenses and instead of taking my money they were honest and took great care of me and my car. I would reccomend these guys to my closest family and friends. Thank you so much.

Ja
Review №19

Theyre good people.Cars are not my thing. I feel comfortable dealing with these guys. They can explain things to me at a level I understand, and I always feel like theyre being straight with me.Ive been going here for a few years now and Im happy with the service.

Sa
Review №20

By Far the best place I ever saw in my life. We all look for an ideal car mechanic service and repair center and this place does justice in every aspects. I have been their customer since 2015 for my multiple vehicles and Paul is a great man doing honest service.In spite of his heavy schedule he takes you in his garage and guides and teaches while servicing, answers any questions you have and also maintain your car profile of what was done in current and previous services and log the details like how dealers do.For repairs he charges for the issue if its a known straight forward and if required diagnostic and he does and let you know the exact problem and charge only for the fix.

Jo
Review №21

“We don’t want your money, we want your business”. This is the motto Dublin Road Auto Care performs by and I can attest they abide strongly by it.Paul has provided me fair service every time I have taken my car to his shop. He beat competitors on price and time and goes beyond what I initially ask for to address all issues my car might be having. He doesn’t just up sell me either. He points out the issues, discusses the options, and lets me decide what will be done. He doesn’t force my hand ever. I appreciate the genuine behavior of this shop and will continue to go there.

Sc
Review №22

Owner is friendly, knowledgeable and fair. Helped us solve our problem, gave us a number of options including do it yourself solutions.

Ha
Review №23

We have 3 cars and take them all to Dublin Road Auto Care. Paul is so helpful and always communicates well. Most recently, I had a hole in my exhaust system and the cost was going to be $1200 for a replacement. He fixed it for $100 with a weld job. I couldnt be happier with the honesty, speed and price. Thanks Paul!

Jo
Review №24

Called last minute for a pre-purchase inspection for a truck that I was coming from out of state to buy. Paul told me just to make sure I gave him plenty of time to do a thorough inspection because even though he only charges an hour labor, he spends about 2 hours with the vehicles. He took me back into the garage and went over the entire thing with me and pointed out exactly what he was seeing to help me make an informed decision. The truck desperately needed new tires to make the trip back home so he ordered some for the following afternoon and offered me his personal truck if I needed it while we waited for the tires to get to the shop. The next day he got my tires mounted and balanced and continued to inspect the vehicle as he went and called me back into the garage multiple times to point out everything he was seeing. He even spent the time to cut off the locking lug nuts that were missing the key to remove them to make sure I had safe tires to ride home on. He told me he takes the time to ensure the job is done correctly the first time. Paul went out of his way for a customer he knew would probably never be in Columbus, Ohio again. Pride of ownership he says and its instantly apparent as soon as you interact with him. If you are looking for a knowledgeable, open, and friendly mechanic, you found your guy.

Na
Review №25

Honesty. Quality. Fair pricing. Good people. Their motto is that we dont want your money, we just want your business. Class operation and a rare find for the auto mechanic industry.

No
Review №26

Stopped in for an emergency repair, no appointment, Dave was able to fix my truck right there on the spot and for a very very reasonable price.

Ca
Review №27

The service is above exceptional!! My daughter has a vehicle at school and needed work. I came from Dayton to get it worked on for her and was pushing a time constraint. Dublin Auto was able to get the car right in diagnose and get it fixed within 2 hours. I am impressed!! So much so that when the car started making a different noise I came back from Dayton again and they provided me with the same quick service. The prices are very fair since I have been to many car shops. I would recommend this shop to anyone.

La
Review №28

There are only two times people write reviews: when they have had an unbelievably terrible experience, or as with Dublin Road Auto Care, when the service is so outstanding, it’s impossible to keep your mouth shut.It’s a busy shop, but they have never failed to fit me in for whatever car care emergency I have created for myself. Also the kind of place that you can ask a question about your vehicle, and receive a direct, honest answer. Ive never be oversold, and they consistently over deliver – doesnt get better than this!

Ch
Review №29

Absolutely amazing! I take my car there for everything. I can call in the morning and drop it off the same day for oil changes, etc. I have had a nail in two different tires and both times was able to stop in immediately to get the tires plugged within 10 minutes. Great, quick, professional service.

Ro
Review №30

Awesome service. fair pricing and GREAT people! Love Paul and Major and the rest of the staff!!!

Du
Review №31

We stumbled across Dublin Road Auto Care about 10 years ago and were so impressed with their service, we now use them for all of car problems & repairs. Great service, suggestions, and fair pricing. They are the only ones I trust to fix my vehicles, even though I live over 25 miles away.

Na
Review №32

Outstanding service, everything you look for trustworthy good prices very helpful and friendly. Paul was the guy that helped me today and even pointed out some more things that need to be tooken care of. Make sure to give these guys a tip on your way out!!!

So
Review №33

Fantastic, fast service!!! Definitely support this business!!!While my friend and I were on a road trip, our tail lights suddenly went out. We called Dublin Road Auto Care at 8am, when it opened. The owner, Paul, said he could take a look at our car if we brought it in, but he had ten other appointments that day so he couldnt be sure if he could fix it right away. We drove over anyway, and Im so glad we did!Paul assessed the car, gave us coupons to a nearby coffee shop so we could get coffee while we waited, and he let us play with his dog, Major :)He put in new tail light bulbs and replaced the fuse, and then he gave us another fuse just in case! We were in and out in about an hour. Thank you so much!!

Sh
Review №34

These guys did a great job on my Miata. Asked them to do an alignment based on a set of specs that is set up for performance and they nailed it! Their professional manner was much appreciated, wish Id have found them sooner.

Ru
Review №35

This man helped me genuinely,, my tire busted out on the road,, and they gave a tire for free i had to pay him for his service,, a very personable place,, i recommend this place to friends and family,, thank you so mich

Tr
Review №36

The most honest mechanic in the business. Hands down best service I’ve had for my car. Make sure to give a treat to Major, his dog

Sc
Review №37

Great mechanics and always do a great jobWe have been taking our cars there for several years

tr
Review №38

Found this locally owned garage a little over a year ago and couldnt be more pleased with the service. Fortunately, no major repairs needed as of this writing and when/if the time comes, Ill take it to this shop.

Mi
Review №39

Fair prices and they do great work on your vehicles

Jo
Review №40

Major is a good boy. Paul is a great mechanic.

Cl
Review №41

Honest and hard working, reasonable prices

Ka
Review №42

Ive been taking my car to DRAC for about a year and a half now and Ive never been disappointed or received faulty advice. Ive had oil changes, rotations, wiper blades, a tire sealed, and, recently, a tire patch. Yesterday I woke up to a nearly flat tire. I pumped it up and made it to work, but knew it needed looked at. With an inflexible work schedule and traveling from downtown, I didnt make it until 30 min. until close. The guys could have told me to come back tomorrow or could have given me a hard time, but instead they were very kind and understanding and my tire was plugged in 20 minutes flat. Great service.

Wi
Review №43

Good rates, very thorough and knowledgeable, highly reccomend!

Lo
Review №44

They made an error estimating how long it would take to fix my car. They originally told me they would have the work done by the end of the day or the next morning at the latest. (I was having the heater core replaced in a 2006 Grand Prix). Once they realized they had miscalculated the replair, it seemed as though they lost itnterest in completing the job. It ended up taking 3 days. When I got my car back, half of the radio lights no longer worked. I took it straight back to them. They kept it all day the next day and what I ened up with was that if I could find a radio at a junk yard that worked, they would put it in. Seriously?? Then I later discovered that the sensor that turns my headlights off and on which is on my dash, or should I say is supposed to be on my dash is just gone. My headlights now stay on all the time. And you know how when you run your air conditioning in the summer and then park your car and there is a puddle of water under your car? Well the puddle is on my passers floorboard. I have no idea how they managed to screw up so many things but I am very unhappy with the service I got there. I wont be taking any vehicle I own there for anything.

Sc
Review №45

Never had one complaint about them, always upfront and honest, have recommended them to a bunch of friends who also have never had anything but positive things to say. Trust your money and your car here!

Al
Review №46

Excellent service!The only independent auto repair shop I can trust in Columbus, OH.

Ni
Review №47

Took a quick look, knew immediately what was wrong and told me how to fix it at no cost.

Ri
Review №48

Took my car to get an oil change. Standard pricing but he charged me $15 for fluids instead of just telling me.

Ta
Review №49

They took care of me right away.

Da
Review №50

Good place .

Pa
Review №51

Fantastic mechanic shop

Lo
Review №52

Thanks Columbus !

Ri
Review №53

Very professional

r
Review №54

Friendly and competent

Information
3 Photos
54 Comments
4.8 Rating
  • Address:1107 Dublin Rd, Columbus, OH 43215, United States
  • Site:https://napaautocare.com/store.aspx?id=371008
  • Phone:+1 614-486-4400
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:8am–12pm
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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