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Star Heating & Air Inc.
8849 E 25th St, Columbus, IN 47203, United States
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Star Heating & Air Inc.

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Al
Review №1

I cannot say enough positive things about my experience with Star. My thermostat went out, and I panicked (being a first-time, single homeowner with a 40 year old unit). I originally was going to use an HSA contractor, but opted to do some searching. Jason came out the same day and explained everything, was super pleasant and professional, and I fully intend on replacing my entire system with them when the time comes. Definitely a customer for as long as I live in the area! Thank you, thank you, thank you!

bl
Review №2

I got exactly the kind of service you would want and expect from a small locally owned business. Jason looked over my old furnace and AC system, listened to my wants/needs for full system replacement, discussed options and gave me a very fair quote on the spot. He returned a few days later with the install crew who despite inclement weather knocked out the install quickly. I was impressed with their professionalism, communication, and job site cleanup compared to some of the other HVAC companies in town. I will be recommending Star to others as well as use them again if the need arises. Thanks again!

Ri
Review №3

When I was looking for a contractor, I noticed that Star had a lot of reviews and also very high scores. Since I dont replace my air conditioner often, this was a big decision. I am now one of those promoters. I contacted Star Heating & Air at the same time I contacted three other contractors for the replacement of my whole house air conditioner. Jason was one of the first to respond and came to see the job and give me a clear written quote. Before I selected a brand and contractor, he answered several follow up questions as I was learning all of the options and comparisons between companies and products. Jason and his team removed the old air conditioner and installed the new system as scheduled and on time. Even though the weather was bad that day, they made sure to keep the house clean and watched for any mud and such in the house. I appreciated that. The system was replaced in the winter time, so he also scheduled a follow up visit in early spring just to make sure all pressures and settings were correct with the warmer weather. All was correct and I am pleased with the system. It was installed to an existing furnace which was a bit tricky, but they did a great job. I dont write many reviews, but I recommend Jasons work and would definitely refer others to him.

Ka
Review №4

Jason and his team are fantastic! I recently texted him late one evening because our AC was no longer cooling and the house was extremely warm. He arrived first thing the next morning and had our AC repaired in less than 30 minutes. Great customer service and very affordable pricing. I would highly recommend them for all of your heating and AC needs.

Je
Review №5

Came same day on initial repair. When my AC went out altogether, came same day again for new estimate, and replaced the next morning. Couldnt have done a better job. Highly recommended!

Sc
Review №6

Had the guys from Star HVAC out to clean our ducts, and they did a fantastic job. They were very thorough, very clean. They dealt with our 3 cats and 1 dog super well. Jason (not the owner, but the other Jason) and Clayton also walked me through everything they were doing as they were doing it (I like to learn). Very knowledgeable.Would highly recommend.

Ra
Review №7

We were in need of replacing our furnace and AC. Jason came out within a few hours of my husband calling to provide us a quote. On the day of install, Jason and his team were on time and very efficient. Jason explained the new system to us and answered all of our questions. We live in the eastern suburbs of Indianapolis and his team came up from Columbus to do the job. We are very pleased with the whole experience!

An
Review №8

Star heating and air-conditioning created a tailored experience that not only fit our comfort needs... but also our budget. Highly recommend

Jo
Review №9

Very thorough and honest.

Jo
Review №10

Jason and his crew are professional and friendly. They are knowledgeable and skilled. They went above and beyond servicing our antique system (over 30 years old) until we were able to install a new one. Anytime we called he immediately responded and often came same or next day. Pricing is on point. My husband and I would and will recommend them to any and everyone. Thanks again.

Me
Review №11

We called Jason to simply come give us a quote to replace our furnace and a/c. The honesty, knowledge and fairness in price had him a new customer and us an appointment for full furnace and a/c replacement scheduled two days later! The crew worked very efficient, quick and cleanly. Jason took the time to answer any/all questions we had. We will definitely be referring anyone needing services to Star Heating & Air. Highly recommend these guys!

Ty
Review №12

Called Jason for an estimate to replace our electric furnace and air conditioner with a heat pump. Came back with a great price and even gave us financing options. Stated upfront what the process was going to be and was exceptional with any questions we had. Star heating is a top notch company and would recommend them to anyone and everyone. Thank you Jason for always being professional and honest. Definitely a customer for life.

J
Review №13

My furnace quit unexpectedly in mid-February. After a long story of outrageous prices, I was referred to Star Heating and Air. I called the company after normal business hours, and spoke to Jason, who came to my home late in the evening. Jason was highly professional, and quoted me a price right there. I agreed to it, and he was at my door the following morning- earlier than I anticipated. In the end, Jason and his helper installed, my newly purchased furnace within 18 hours of contacting them, and at a price that was significantly less then the other vendors. I could not recommend Star Heating and Air more strongly to anyone needing HVAC services!!!!

Ja
Review №14

Jason and his team does a great job. We recently have them put in a heat pump and a water heater. They did an excellent job and would highly recommend them. They are very prompt and professional. Thanks again for another great job!!

To
Review №15

I called star heating when we were having problems with our air conditioning! Jason was prompt, polite, and knew his technology!! My air is running and I am so pleased! I would recommend Star Heating and Air to anyone who needs service for heating or air!! Thank you Jason and I give the company 5 stars!!

Da
Review №16

I cannot say enough about my experience thus far. Super friendly service excellent pricing and I wouldve paid more. Myself I dont care about price only quality and reliability. 150% Highly recommend

Br
Review №17

Great service and timing. Went the extra mile to fix the issue. Reasonable pricing and friendly. Definitely calling next time I have an issue.

Kr
Review №18

First time to do business with Star. Very pleased with service. Our new go to place when we need heating and air service. Thank you so much.

Ka
Review №19

My heat quit and I called and they headed straight out!!! Good pricing and professional. Will definitely be using them in the future!!

Mi
Review №20

I am a mechanical contractor as well but out of Indianapolis. We have worked together on many jobs and they help us when we get behind, same the other way around when they get busy. There isnt any hvac person I trust more than Jason (Owner) to show up on time and do good work. Anytime I can refer a customer to him outside my service area I always hear positive feedback that the customer was happy and that is what we care about the most. Good luck Star Heating and Air your doing great and treating your people even better!

An
Review №21

Amazing company!! If you call with any issue they will show up within a few!!! I highly recommend them!!!

Jo
Review №22

I highly recommend this company. Jason is very knowledgeable and does awesome work. I am very happy with the new humidifier he installed to my heater and will definitely be a returning customer!

Ja
Review №23

Jason Knapp was very quick to help us out when our furnace quit. Very professional, honest and hard working. Great pricing also.We will call no-one else but him in the future.Thank you Jason!

Th
Review №24

We hired Jason and his company Star Heating & Air. They were great! He came when he said he would and they did a great job. We are extremely satisfied. If you’re looking to get work done or new installment don’t hesitate to call these guys!

Wa
Review №25

Very pleased with the quality work this company does. Had an entire heating and cooling system installed in my house Im renovating. They were very fair on pricing, professional attitudes from the guys doing the work and answered any questions I had. I would recommend this company if youre looking for true professionals to install or fix you AC or heating.

Lu
Review №26

Best customer service I had in a long time. Fixed the issue with the unit right away and didnt try to pressure me into buying anything I didnt need. Great job!

Ma
Review №27

Called him around 7pm with an issue with our A/C and within an hour he was here and it was fixed! Very friendly! Very affordable! And highly recommend!Thank you,The Oliver Family 👍

Jo
Review №28

Outstanding experience with regards to initial troubleshooting of furnace issue, explanation of options, and replacement of entire heating/cooling system. As far as the replacement, Jason and his team willingly completed the removal of the old system and installation of the new equipment on a Sunday to ensure minimal delays for the comfort of my family. The final result is an extremely clean install of a top-tier, highly efficient Heil furnace, coil, and air conditioner.Overall, exceptional value for the price paid. I will certainly be a repeat customer of Star Heating & Air Inc. for future HVAC needs.

Kr
Review №29

Jason was very professional and provided accurate estimates. We appreciated Jason squeezing us in the same day. Highly recommend Star Heating and Air. We will be using this company for all our HVAC needs. Thank you!

Ca
Review №30

I called with AC issue on Saturday. Jason said he was busy all day but would be available at 9am Sunday. He showed up on time on Sunday, diangnosed the issue in the first 10 minutes, and fixed it in the next 20. I am very satisfied with the service, and highly recommend.

Sa
Review №31

Very nice guy that runs the company. My husband and I checked with several companies to get our ductwork fixed and he was the cheapest around. Very good and honest work . We thank you for this service. I’ll definitely keep this company in mind for future repairs.

Am
Review №32

Very professional. They worked with our odd schedule, installed a new central air and furnace, and we are very happy with the service we received. I highly recommended this company.

Pa
Review №33

Well run, disciplined, and organized company to work with! The owner Jason Knapp runs a very efficient operation. If I could give more than 5 stars I would!

ab
Review №34

Jason Knapp was extremely friendly, efficient, and fair. He diagnosed the problem and had it fixed within a half hour- once working properly he inspected every part to make sure nothing else was wrong. Great sevice and I would recommend them to everyone!

St
Review №35

Reliable, professional, & reasonable rates. Got us back up and running, he makes it look easy! Thanks so much!

Au
Review №36

Best experience I have had with any heating and cooling service. Didnt feel like I was being ripped off he took the time to explain what the issue was and the best way to take care of it. Will be calling Star for all my heating and cooling needs from now on.

Ry
Review №37

Referred them to help my Uncle out in a pinch. They had his furnace running within 2 hours of calling them. I know I really appreciated having my family being taken care of, and my Uncle really appreciated his heat working.

An
Review №38

Working with Jason was a great experience. He was actually supporting my contractor to put in HVAC for a badement remodel. He identified an issue with air conditioner, discussed it with me and even helped troubleshoot the issue in case I wanted to fix it myself (this really sold me on his trustworthiness). I was impressed with his quality of work and look forward to continuing to use him for my inspections moving forwards!

ba
Review №39

Had a second opinion on outdoor ac unit getting replaced and fixing downstairs furnace got quoted 3,400$ called a recommendation of my dads that owns his own ac business for 25 years and beat it by 2000$ plus also was not happy with the 15 min he spent at my house and charged me 80$ kinda leaves a bad taste my recommendation came tried everything he could even using matieral such as coolant recharge and hard start kit and charged me nothing so I will go to him for any of my needs it’s bad when you try to rip someone’s head off that knows a lot of people in town !

Wo
Review №40

Great company that you should give them a try. You will not be disappointed!

De
Review №41

As a general contractor, I use different sub contractors on a regular basis. Star Heating & Cooling are very dependable, honest, and trustworthy! I will use them every opportunity going forward!

Ch
Review №42

Top notch quality, pricing, productivity, social skills, and knowledge. Doesnt get any better than that. Star Heating and Cooling gets 5 STARS from me!!

Ja
Review №43

Jason was Very friendly and, very knowledgeable in solving our air conditioning problem.....his helper was very good at what he did for us also,. Thank you star heating and air

Ho
Review №44

Star Heating & Air conditioning was very professional and offered great service! Definitely will recommend use again in the future!

Ja
Review №45

Great company! Excellent work! I highly recommend Star Heating and Air!

Aa
Review №46

Very satisfied work was done in 1 day didnt leave a mess behind and explained things very well

ja
Review №47

JASON and his helper did a great on my hvac install I would recommend to anyone Thanks agin

Gr
Review №48

Great service and prices that cant be matched.... will definitely be a return customer

Ma
Review №49

Great company. fast response time was able to help a family member out.

Ry
Review №50

These guys are the best. I highly recommend them if you are in need of a real HVAC professional!

Ju
Review №51

Excellent service, didnt have any beat around the bush problems with using large terms that were not understood.They were straight forward and got the job done in a timely manner very recommended.

Dy
Review №52

Good people friendly service was there when i needed them and was fair on price.

Mi
Review №53

Great service and fair pricing you will not be disappointed

An
Review №54

Highly recommend. Excellent service and very dependable!

Ja
Review №55

Star Heating and Air is a great company they are very knowledgeable and affordable and are willing to help out however they can any time a day I would never use anybody else for my heating and air

Jo
Review №56

Very great company .Very responsive and awesome service

We
Review №57

Top notch service from an outstanding young man! Call Jason for all of your hvac needs!

Co
Review №58

AC went out on a humid Friday and they helped get it going. Appreciate it.

Wi
Review №59

Trying to get a estimate and cannot get ahold of the company have left two voicemails and text and no response.

Za
Review №60

Great service and available after hours. Will use Star again.

Ma
Review №61

Awesome service. Came out and fixed problem immediately and professionally.

Da
Review №62

Easy to do business with, friendly and good service. I used in a few properties.

An
Review №63

Fast friendly service! Will use again.

Bl
Review №64

Great company, great costumer service, expert knowledge, highly recommended!

Su
Review №65

Super friendly and did great work!

An
Review №66

Very satisfied with the great service this company provide

Le
Review №67

Great people to deal with highly recommended.

Re
Review №68

Excellent job at a great price!

Ze
Review №69

Honest folks and great service!

Da
Review №70

Quick, professional, friendly, and extremely helpful on top of that

Jo
Review №71

Prompt and very professional!

Mi
Review №72

Excellent

Information
100 Photos
72 Comments
4.9 Rating
  • Address:8849 E 25th St, Columbus, IN 47203, United States
  • Site:http://starhvac247.com/
  • Phone:+1 812-343-1218
Categories
  • Air conditioning repair service
  • Air conditioning contractor
  • Furnace repair service
  • Heating contractor
  • Heating equipment supplier
  • HVAC contractor
  • Mechanical contractor
  • Safety equipment supplier
  • Ventilating equipment manufacturer
Working hours
  • Monday:7am–5pm
  • Tuesday:7am–5pm
  • Wednesday:8am–12pm
  • Thursday:Closed
  • Friday:7am–5pm
  • Saturday:7am–5pm
  • Sunday:7am–5pm
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