I was impressed and the quick response from Energy Savers! I called a little after 9 a.m. and received a call back at 9:38 letting me know that the technician David was on the way. David was informative, knowledgeable, courteous, punctual, and expeditious!! My air is up and running in less than 4 hours even with him having to go back to Columbus (we live in Fortson) to pick up a part. Truly amazing work! I thank you for being so efficient and quick!
Someone referred me to Energy Savers. From the moment I contacted them, to the time they left after the installation, the process was super professional and efficient. I’m a satisfied customer and would recommend Energy Savers.They were honest throughout the process; didn’t try to oversell or do additional work and explained the equipment and services that would be received.The installation team showed up on time, they were professional and explained how to work the system.Highly recommended and as a locally owned and operated company, I wish them the best.
Ray and Rhett came on time and were strictly very competent and professional. They worked steadily and efficiently until the work was totally done. All of our questions and concerns were answered very quickly and time was taken to demonstrate the changing of filters, the operation of the new thermostat, and the notation of all safety mechanisms in place. Paperwork was explained with all questions being answered knowledgeabley. This team is A #1 in our book.
So I’m gonna start off by saying that I know nothing about fixing ac systems. My technician not only wore a mask and covered up his shoes, but he also did not take advantage of the fact that I knew nothing about fixing ac units. Not only did he know what he was doing, but he also was respectful. I would highly recommend them. Plus their prices was not as high as I thought they would be.
Service techs did a great job. Very polite and congenial. I have been doing business with Energy Savers for over 30 years and they have always provided excellent service!
Ricky was very professional and ... was at work when he came ... found the problem and fixed it..while waiting had a nice conversation with my papas until I could get the house to make the payment... also discussed about options of a newer system with this one on its last legs
Hats off to Ricky Player! He was so professional, respectful and caring. Job performance was awesome. I have never seen someone do a job so perfectly and I didnt have to tell him anything. When I asked questions he answered the questions very respectful and explained everything in detail. It would be nice to have a service technician like this every maintenance. Keep it up Ricky!!Let your positive energy inspire confidence in others:)
Mason is excellent! He is courteous, careful and knowledgeable. He not only fixed my AC unit but he alerted me to a serious leak in a faucet near the AC unit. I was able to call a plumbing service immediately which was important. He is, by far, the best service person to come out from Energy Savers and I look forward to having him provide future service if needed. Great job!!!
Consultant.Scott Copeland was great. He did an inspection to include measurements and discussed with the wife and I all of our options and went into great detail of the company services and helped us come up with the best purchase that best suited our needs. We are real satisfied with Scotts professionalism and personality.
Charles Phillips of Energy Savers is the hardest working man in show business. And that is no joke. This guy was nice, prompt, professional and was out hustling and working hard for Energy Savers helping with my air conditioning system until 9:00 P.M. A very hard worker who did an excellent job restoring much needed cool air in late-July! A job very well done, and I am very grateful to Energy Savers and to Charles Phillips. Highly recommend!
Any repair person we’ve gotten is professional and helpful. Quick response to repairs and maintenance
I decided to give energy savers a try after seeing on the news where they had donated an entire unit to a family in need. Anyone who has had to replace or purchase a new a.c. unit knows they are not cheap. I have used a few different companies around the area for maintenance and small repairs, but I soon learned that you get what you pay for. I am glad that I decided to give them a try. Their customer service was great, and their tech that came out was extremely professional. I like to know what is going on and the tech was more than willing to answer all of my questions. They have earned my trust and continued business.
We had a fabulous experience with Ricky! Our AC unit was not working. He identified the problem quickly and fixed it in no time. He was very polite and even made sure our thermostat was set to our preferred temperature before left! Great service! Definitely recommend!
I’ve had Energy Savers since 2004. They have never let me down. Georgia summers are extremely hot and they always find a way to fit you in the schedule immediately when your Air Conditioning is out in the summer. The tech even remember my elderly Mother In Law visiting us last summer and checked to see if she was in the house. If she was I know they would have completed the repairs needed today but she is not here so we can make it until they return in the morning.
Bruce was very knowledgeable and had a professional attitude. Bruce arrived and in 15 minutes had it diagnosed, the repair was made and they were gone in less than 45 minutes.Thanks for a great job
Great service! On time and very professional. I was advised of additional services available to me that I may use in the future.
Energy Savers is just the best! Realized about 5:30 this afternoon that ac was not cooling. Called Energy Savers— got the answering service. Within a few minutes someone from Energy Savers was calling me back. By 6:30, repair person had replaced capacitor and we were getting cold air again. Love Energy Savers! Love our maintenance plan! Great company! Great employees! Don was super!
We had a Carrier 22 Seer Green Speed Infinity Series Heat Pump System installed on 4/22/21. The team of installers were Wonderful! They were all very professional, courteous, and tried to keep the workplace as neat and clean as possible. They were also very efficient and fast. Everything was finished in two days! Blake, Dillon, Guy and Shane are the Best installers...Thank you
Within 2 minutes of calling to schedule a service call the technician called to say he was on the way. Turns out I miss read the error code on my thermostat. The prompt response was very impressive and very much appreciated. My son has used this company also and was equally impressed. Thank you!
Excellent service. Very professional and knowledgeable. Was able to take care of all our concerns and let us know about our problems. Went above and beyond to keep our family cool this summer. Would recommend to anyone who appreciates answers to all their questions and concerns with a smile.
The maintenance person who came out to my home on September 15th 2021, was Allen. Very polite and gave great customer service. Allen is an expert at his job. Allen also gave good information on renewal of monthly or yearly costs for inspection. Allen deserves a raise!! 👏
This company definitely deserves all 5 stars! Terry and Blake did an awesome job installing our new system. They are very personable and made sure we were well taken care of!
The tech (Billy Brooks) was great. He took the time to explain everything, looked up our account and found that the part was still under warranty and had us back up and running in no time. We have been energy savers customers for years and they have treated us very well. Always professional and reasonable.
Very pleased with my experience been waiting for three weeks for the company my warranty sent out to repair my AC system. After 3 weeks of my AC going in and out I finally took matters in my own hands and called energy savers on Saturday by Monday David was here to look at my system and had me repaired. He was very professional and what the original company told me was not what was wrong with my system at all and was a lot cheaper. I will definitely use them in the future.
Energy savers is awesome! I don’t think I have ever had better service. We finally got a new unit about 6 months ago, after a couple years of trying to make it last and I wish we had done it sooner! Mike Gunter advised us which unit to get and it has saved us about 50-100 dollars a month compared to last years electric bill. Thank you energy savers!
I’ve been using Energy Savers for about 4 years now and I could not be more pleased with the service! Installed a new unit recently and we loved the service and efficiency improvements. They even installed a light switch in my attic. They do all the little things right!
Mr. Charles Phillips service was excellent. He was extremely polite, honest all while displaying the highest level of professionalism. He helped me conceptualize my A/c problems, gave recommendations and worked towards an affordable solution. Glad you were the technician that came, you truly made a difference. GREAT JOB!
John came over the day I called and was extremely professional and even taught me a think or two to do when I’m in a pinch. Service deal is a no brainer. Happy to have them twice a year
Anytime I call Energy Savers Im assured on getting quality service. Don was very professional, knowledgeable and waisted no time in repairing the unit. He also did a maintenance check to insure the unit was working to its highest level.
I had a terrible crisis, in the hottest days of summer. Having remembered that Energy Savers was the company that originally installed the heating and air unit, I quickly called them to evaluate the problem. After explaining there was an elderly woman living in the house they immediately recognized the danger in the situation. Within 24 hours, they evaluated, diagnosed and repaired the problem, at a very fair price. Me and my mother could not be happier and very highly recommend this company. They are truly Lifesavers!
He was professional and prompt. Less than Thirty minutes the technician was here, he let me knowWhat was wrong and fix the problem. They are alwaysOn time. Thank you
Billy was very professional and explained all his findings. He is a very likable person.Andy came and discussed a new unit. He was very good about explaining our options. Andy also is a very likable person.Thank you
Billy was exceptional! He was very efficient and worked quickly. He answered all my questions and explained everything he was doing and provided me with lots of tips to prolong the life of my unit.
Greg was very knowledgeable about about my AC unit and, Professional and easy to talk to experienced with the needs of New A.C units and pricing as well. Greg explained the New Units and sent me a email to let my Wife and I go over and let us have time to look over our options. Greg is a great person to work with and have on your companys team.
This company is the best in town! Professional, great customer service from everyone, top quality work, and the techs go above and beyond! I wouldnt use anyone else ❤
Jeremy and the team was very responsive and professional with my inquiry and request for diagnostics. They are expeditious and honest- all of which I value in a company!
I feel really bad Energy Savers competition. These guys can’t be beat. Day 1 - Mason arrives as scheduled to diagnose my system. He delivers the bad news delicately and courteously. Day 2 - Andy arrives as scheduled to quote replacement options. Day 3 - Thomas arrives as scheduled to install the new system.Professional, punctual, courteous. I have nothing but praise for Energy Savers and their All-Star staff. They softened the blow of having to replace a system that was only seven years old. Well done gentlemen.
Bill Bell and his staff are true professionals. They always take great care of their customers! I 10/10 would highly recommend. Thank You Energy Savers!!
Always a great experience, amazing customer service, options available. We do not go anywhere else.
Greg was a great tech!!! He fixed our AC and kept the family laughing with his charm and humor. I am glad to have a person so experienced as he to work on our new home. I would recommend Greg and Energy Savers to anyone that I know whom are new/ veteran homeowners.
We have used Energy Savers for years for our church’s HVAC needs. They have always been very professional and provide quality workmanship. We love the relationship that we have with Energy Savers!
Billy was punctual, professional and explained everything he recommended and gave me multiple options. Andy was great and timely. he worked to gwt us on the schedule for next day installation!
Prompt, efficient, polite. Great job.
Morgan came out and worked on the condenser unit. He also replaced my thermostat. He was very respectful, polite, and professional. I will ask for Morgan the next time I have any problems with my system.
Johnathan did an excellent job. Took the time to explain each problem and billing.Very good customer service skills. Excellent.
The Tech was Mike and I was extremely satisfied with the service. Mike listened to all of my concerns and was very clear in his explanations. Great Peoples Skills. If is ok Id like Mike to do all the maintenance on this unit if hes available..
Don was great! He was kind, respectful and very professional. We will definitely continue using energy savers and asking to have Don as our technician. Thank you.
This company is outstanding! Last night we came home to no AC. Today, Sunday, we have AC again. Ricky, the tech, identified the issue and fixed it. Within minutes, badda bing we have AC. Great companies attract great employees. This business model should be studied and adopted by all. Thank You Ricky and the leadership team. You guys are THE BEST!!!!
They literally saved the day! We had been having issues with our a.c. not cooling. Another company had come out 3 different times without being able to figure it out, then all of a sudden they had it fixed and running...but it never stopped. So finally we called energy savers and they discovered the previous company had wired it to run non-stop. They fixed our issue and was able to explain what was wrong with the a.c. to begin with. They let us know of some things we may have to update in the future, but never pushed. I really appreciate the honesty and integrity. We will be using them for future work!!
Excellent customer service! Repaired AC unit. Technician was punctual, thorough and had AC back up and running in no time.
Ricky was prompt, courteous, professional, a real pleasure to have on the job He clearly explained the issues, showed us pictures/video of what was going on in our attic space (a place Ive never been!), described what he had done, and presented several options moving forward. Yeah, its pricey, but what a/c company isnt during the dog days of summer?
Bruce has been our service tech for a few years. He is always very through and efficient. He takes the time to answer all our questions and concerns. We are very pleased with the service Energy Savers provides especially Bruce.
I called on Monday and they had someone out here the same day to give me an estimate. He was friendly and told me exactly what I needed. He set an appointment for Wednesday morning. Blake and Roc showed up on time and started right away. They were awesome, installed the new unit, showed me what I needed, cleaned up and left. The overall experience was great. I definitely recommend this company for all your HVAC needs.
Superior service, in time, polite, knowledgeable. We have used this company for many years. From installation to annual service and repairs. Never a problem with anything from them. They always call when coming and send a text and email with picture of person coming. Would recommend energy savers for all services they provide.
Ricky, followed COVID-19 protocols. He identified the issue and replaced the motor. Great, friendly technician. Great service. Affordable price. My home is cool. Thanks Energy Savers!
Great customer service, Seems like everyone they send out is so nice and courteous and eager to get the job done. Jeremy was definitely a pleasure to work with.
Cody is an amazing technician! He did an excellent job explaining the repairs that were needed. I am very glad that we chose Energy Savers for our air conditioning and heating services!
Appreciate the promptness, professionalism, and friendliness of the technician. He was very thorough and took great care to test each aspect of our system and was conscientious in wanting to keep our floors protected as well as our health in wearing a mask.
I was truly satisfied with Mr. Billy, he was professional and very friendly. He explained the maintenance plan to me and I purchased that as well as getting my a/c back working. I WOULD HIGHLY RECOMMEND ENERGY SAVERS! IM ONE SATISFIED CUSTOMER!
Mason provided awesome customer service! He was very knowledgeable, professional, courteous and friendly! He was very thorough in his analysis and solution to my problem. Very pleased with the prompt same day response to my call for help.
The entire experience was a pleasant one. The technician was outstanding. He explained everything in for detail. I enjoyed the entire experience. Thanks
They reviewed our heating and AC after purchasing a new home, and with their help things were greatly improved! They also calibrated our thermostat, which was off by a couple degrees, creating a more comfortable environment in our home and saving us money.
I’m new to the area. Signed up for their service agreement. My HVAC wasn’t cooling properly so I called this afternoon when I got home and literally within 30 minutes Billy showed up! Within another half hour he’d figured out the problem, made the repair and was on his way! Very professional, respectful, clean, happy and seemingly loves what he does. I lose no energy with energy savers, in fact I save all the good energy with energy savers! Thank you Billy!
Jonathan was very knowledgeable and patient and I appreciated how he answered all of my questions. I look forward to working with him in the future if our HVAC needs any repair or maintenance.
Efficient and professional service. Technicians also provide detail information on any question to keep the system running well.
Mr Brooks was very knowledgeable and extremely thorough in diagnosing the issue with our heat pump, and he made sure that we understood the problem and what it would require to fix it. We are very happy with his service and will definitely request him by name should we have any future issues.
Energy Savers is a company that stands by its word. Good service today was well pleased. My technician was punctual and he got the job done.
Great experience. Technician Ricky Player, was knowledgeable, professional and thorough. Meghan was helpful and informative about service options. Both were pleasant polite and professional. They didn’t try to upsell me which I appreciated. Will definitely use this company again
The technician was very professional and knowledgeable; very courteous too!! He answered all of my questions and concerns; I felt very confident when he left that my AC system can and is ready to tackle the Summer heat!! Ive dwelt will Energy Savers for years and have received the best techs and customer service rather it was an emergency or not!! My thanks to great Technicians and Staff...Energy Savers --thank you for keeping me from roasting!!😅😅 Youre Number #1 in my book!
Very nice on the phone when I called in.Technician was very friendly, knowledgeable and helpful.I’m glad to see businesses with good customer service around.Thanks for getting me straightened out.
Awesome experience. Very quick and professional. Ricky Player was really cool to work with.
Janna did a great job explaining the yearly preventative maintenance. I can count on Energy Savers for my air repair and maintenance of my heating and air systems.
This last visit was the best service aid ever had. I will request him for future repairs and inspections. I was very impressed by his service.
We were very pleased with the customer service and professionalism provided by Stephen, the technician sent to take care of the issues with my ac unit. Today, he explained warranty remaining on the unit as he explained the problem in detail. He was very attentive and responsive to the questions posed. He explained the solution in depth. I received excellent customer service and would not hesitate to recommend Energy Savers to others.
My rating has nothing to do with the technician I rate him at 100%, did an excellent job very courteous and very knowledgeable of his job, but I have a problem with the company and the misleading information I was given. Need to be more upfront and honest with customers.
I was literally melting after no air for 24 hours and David had my A/C back up and running in less than 30 minutes. Showed up at the appointed time and was very polite, friendly and professional. This is what would keep me coming back.
Mr Player,Ricky was punctual,courteous and very knowledgeable. I have been a customer since 1977 and have received quality service. C.Taylor
Representative came out within 45 minutes of the call. Began diagnosing the issue and found the solution within roughly 20 minutes. Air was blowing cold and I am very happy that we use Energy Savers of Columbus.
Very Professional and Polite took his time explaining what ever questions that we asked…even my husband had something nice to say about Jonathan….and he never does that….
Amazing tech. Very knowledgeable and professional. Would use them again.
Ricky did an amazing job! Our return was making a whistling sound and Ricky eliminated it very methodically. He demonstrated the utmost in professionalism. I highly recommend Energy Savers!
Charles did a great job for me. He was professional and polite. We will use them again.
Billy came to my home and serviced my heating and air systems. He was very professional and knowledgeable. Great service!
I had maintenance completed by Cody and he did a wonderful job!
I have enjoyed doing business with Energy Savers over the years. Their technicians are well trained and do quality work. I highly recommend Energy Savers for your heating and air conditioning needs.
Bruce was VERY proactive and exceptionally professional! Well versed and knowledgeable as well.
Very professional and respectful!Will be doing business again.
Chris does an amazing job always. Super nice and courteousHave enjoyed my long time relationship with you all
We have always been pleased with the professional expertise and reliability of Energy Savers, from HVAC system purchase and installation to system maintenance.
Greg Jackson has been doing my semi-annual HVAC maintenance for over 7 years....I always ask for him.....because I have come to know him, trust him and he knows me and my system. He represents Energy Savers well and is most professional and competent technician. Thank you Energy Savers and Greg for keeping our system running and well maintained.....best service company in Columbus Georgia for AC/Heating.
Bruce took great care of the immediate need to get the air going. Grateful to the services. Energy Savers is the best.
Great service! Very professional. I had heard good things about the company and it was all true. I would highly recommend them.
Love this company! Professional and efficient.
Cody, from Energy Savers, did a fantastic job servicing our HVAC. I would recommend him and Energy Savers anytime.
Could not have been more pleased with the prompt, friendly, professional responses of both the office and technical staff who we worked with to schedule the appointment for checkup of our cooling and heating units. Would highly recommend Energy Savers for all interested in Best In Class Customer Service, Quality Products and Technical Support for Home Heating & Cooling Systems. Great Experience!
Stephen was courteous and helpful. He did a thorough job and resolved the issue.
Eric, my service technician, was absolutely outstanding!!! He was courteous, prompt, professional and SOOO thorough. He was honest, helpful and very pleasant to work with!!!
Very informative, very helpful, very nice and respectful, was upfront and honest about repairs needed and the cost associated with those repairs. Gave me plenty of options, I did not feel forced or persuaded one way or another. Emailed everything to me so I would have detail line by line description Along with the fee associated with the repairs needed. On time, professional, very pleased with this company! Highly recommend them to anyone looking for HVAC companies.… Don’t look any further, call these people and you will not be disappointed! We’ve use them for a few years now!
The technician was courteous efficient and thorough. He did a great job and answered all questions I had.
Ricky was the person who checked and worked on my HVAC. He was very professional and knowledgeable. Thank you Ricky!