From the beginning, the customer service was amazing. The salesman was very knowledgeable and very helpful. The follow up calls by the office to keep updated on time frames and other needed information were great. The install happened at the times agreed upon and very fast and efficiently. They cleaned behind themselves and left with a great product installed. Thank you again!
The subcontractor installers were incredible and super nice. Would use them again for other work. The windows took quite a while to show up. Over 8 weeks, but they look great.
Paul is an incredibly genuine guy. He’s honest, personable and knowledgeable. He’s not some pushy sales man but the complete opposite. Although Taylor’s Windows was not the cheapest, they also weren’t the most expensive. Final product completed by their best guy, Travis looked phenomenal. Amanda in the office kept me up to date on product shipment and scheduling to complete the project. Would absolutely recommend to anyone looking for quality in window replacement and customer service. Also, love that they are local too!!
Awesome experience! They did such a great job installing our new windows. We are so happy we chose Taylor’s!
Paul was friendly and knowledgeable and made us feel confident with such a big investment. The team who installed were prompt, friendly, clean, and on time. Highly recommend Taylor’s.
They were attentive throughout the process and helped me understand every aspect of getting new windows. I couldnt be happier with how everything turned out!
Sales person came to our house and provided us with a quotation. We signed up for installation of over 20 windows for our house. They took over $7000 as a deposit and then phoned up 5 weeks later and said that they had decided that they didnt want to do the job. Sales guy was great - pity his boss doesnt have the same focus on customer service. Weve lost six week now in getting replacement windows that we badly need.
Our New Windows are Great. Enjoyed the team at Taylors. Quality job. So glad we chose them to enhance our home
My new windows are Awesome!! The house is warmer and I cannot hear my two AC units when they come on next to my bedroom windows!!!
Price was way below Champion and I feel I got better windows. 16 windows replaced on a 36 year old house and only took 3.5 hours. The contract crew doing the work was very professional and polite.
We are very pleased with our Taylor Windows. Every part of our experience was great. There was not a hard sell, the salesman was friendly and very professional. The company made custom windows in a very reasonable time. We had great communication with the company through e-mails. Installation was painless, done in a little over an hour. I wholeheartedly recommend this company.
From our sales experience with Paul Brown to the four efficient fellows who showed up right on time to replace our 16 windows, it was an excellent experience. And we can tell that Taylors windows are a high quality product!
Quality Customer Service
Taylors Windows replaced all of the original windows in my 1974 home. I was impressed with the professionalism displayed from the start of the process to the finish. Not only was my sales agent knowledgeable and courteous, the installation crew was skilled and professional. The entire job was complete in one morning with not a speck of dust left to mark their presence. The windows are great quality and made an immediate improvement to the sound proofing, weather proofing, and look of my home. I highly recommend Taylors Windows to anyone looking to upgrade the windows in their home. My only regret is that I didnt contact do this project sooner!
Taylors Windows offers an excellent window. We purchased the 7000 Series vinyl windows because we wanted the exterior siding channel. These windows deliver an updated look and provide high comfort from the hot sun. Paul, our salesman, was low pressure and responsive. The installation was great - they didnt rush, and didnt complain about working 3 stories off the ground on ladders. Satisfied.
I meet with several companies including the two major Big Box stores and was most impressed with Taylors Windows!! The quality was superior and the cost competative. We went with Taylors and were very pleased! The installation was done in one day and the quality was amazing! Not one single problem!! I would recommend them and have recommended them! They followed up and we could not have had a better experience!!
We met with 5 different window companies before deciding on Taylors. They were extremely competitive as well as friendly and respectful. Being young homeowners it was nice to find a company who was willing to explain the process to us while not talking down to us. We had very odd size windows that had to be ordered, yet the work was still done in a timely manor. Thank you so much.
I *love* my new replacement windows from Taylors Windows! From the non-pressuring salesman to the quality materials and professional installers, I was pleased every step of the way. And let me not forget the pleasant and helpful receptionist. What could make it even better? The price was *very* competitive (actually, a few hundred dollars less than the company that supposedly sells every window for $189--that price goes up if you actually want *glass* in the frame!). Great experience from start to finish...and I *love* my new windows.
Great service - Great price - Great product. Installers are professional and good at what they do. The management team is knowledgeable and considerate of you as a consumer. I definitely recommend Taylors Windows over all the others.
Taylor’s Window Just replaced all of my original windows in my house build in the 60s. The guys showed up earlier than appt time (1/2 hour) that impresssd me even before they started. Installed my windows in a timely manner cleaned up inside and out as if they were never here. The windows look amazing. Thank you Taylor’s great job
Very well done installation and good products.Sales people and workers were very helpful and professional; everything finished on time and cleaned up well. Prices reasonable..thanks.
Paul Brown with Taylors Window was recommended to us by friend who has used Taylors for two homes. I checked out two other options before choosing Taylors. Southern Windows sent out a salesmen who wanted to reschedule our meeting when he found out my wife was not going to be available. (I had already told them this before the meeting.) Taylors prices were the best and the guys did a great job putting everything in. They even replaced some rotted wood, about 4 long, and didnt charge me even though they could have. The only things I would have liked to be different was the wait time and how many rusty nails I found in my yard afterwards. Overall we are very happy and will use them again. Thanks guys!
We had a whole house window replacement done. Everything went flawlessly and the new windows are not only beautiful but energy efficient and so easy to operate. We could not have chosen a better company or window product!
Windows were installed in record time. Crew was polite, efficient, and cleaned up the mess completely. My windows look great, and I know that if I have any trouble, or see any imperfection, I can pick up the phone and call Taylors and they will come right out and fix my problem. Replacement windows are not cheap, and I expect continued excellent customer service for the life of my purchase.
Great experience with sales rep and install team. Best price by far from other quotes I received.
Work was performed very professionally