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Toalson Glass
1968 Old U.S. 40, Columbia, MO 65202, United States
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Toalson Glass

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Jo
Review №1

The rear window seal on my 02 GMC Sierra pickup failed after the cab got extremely hot. Toalson Glass did a fantastic job replacing the seal; I have a bed topper and that had to be removed in order to replace the seal. They did the work at a great price, professional for start to finish, and they even reattached the rear view mirror on my windshield for free, which had also fallen off from the heat. I highly recommend Toalson Glass, they are well worth the short drive from Columbia!

Jo
Review №2

Had best pricing and came to my home to do the replacement. Super easy

Ch
Review №3

Prompt, professional service ! Windshield replacement cost was surprisingly lower than I thought. Scheduled service through their office staff, not online or email.

ad
Review №4

Called and gor me in befor lunch same day, could no be happier with the work preformed. Fred replaced both windshields in our semi, he is a credit to his profesion. Would highly recommend this company...

Le
Review №5

Great service! New windshield looks exactly like the original, minus the damage. Couldn’t be happier! Thank you

Li
Review №6

Great service, knowledgeable staff.

Ky
Review №7

Toalson has been outstanding with our vehicle windshield repair process. I have spoken with Marina several times, and she is always so pleasant and helpful. She patiently worked with our insurance company (you know how challenging that can sometimes be). So far, the process has been top notch!

Ro
Review №8

Fast and friendly both at the office and mobile installer Fred. Windshield looks like original equipment.

Ke
Review №9

You guys did a excellent job ! Thank you very much

Sh
Review №10

They are THE best all around. Their service, price charged, wait time, location convenience, knowledge base, and building cleanliness all get 5 🌟 ratings. I was extremely pleased with my experience here and i highly recommend them.

Ju
Review №11

Gr8 ppl gr8 svcThey stand behind their work

Ke
Review №12

Friendly and honest

Br
Review №13

James and the crew at Toalson Glass fixed me up quick and for a good price. I had been dealing with a chip that started to crack and I ignored it just long enough for it to crack across the entire windshield. When I finally had enough I called, they were friendly, got me scheduled the next day (since they had to custom order my windshield), and then it only took about an hour after I got there for them to finish the entire job. It was impressive. I’m overly satisfied.

91
Review №14

Never had a bad experience with Toalson glass. James is very nice and works hard to come out to fix Auto Glass based on your schedule

De
Review №15

Best prices around. Really nice guy to deal with

Ca
Review №16

Great service! Great prices and fast service. Friendly staff that was very helpful and easy to work with. Would highly recommend them to anyone needing a windshield or chip repair done. Honest and great quality of work as well. Thank you Toalson glass

Vi
Review №17

Recently had some work done on our Jeep Commander. I was treated like a queen! Customer service was out of this world. The estimates given for the work were reasonable and much better than what the local dealership laid down for me. The time as well was fast, fast, fast! In and out in very little time. They even washed my vehicle! Every staff member was so very pleasant and accommodating. Ryan, Debra and everyone there are fantastic people. I am extremely pleased with the work done and the many services I received. No one can top their customer service! Thank you everyone at Toalson Glass/Dents Unlimited! Vickie Plue

Je
Review №18

Great seevice. Local place use local. Friendly, very knowledgeable about their services many years of experience. Use this place whenever youve got a glass problems.

Ki
Review №19

Great prices. Nobody does customer service like this company. Given them our business 3 times now. Been completely thrilled every time. Worth the extra minute drive at their new location.

S.
Review №20

Friendly and helpful. Went to get a small windshield chip repaired. They pointed out four other chips I had not seen. Offered the money-saving advice to wait until one chip spread to the point the whole windshield needed to be replaced.

Mi
Review №21

I went to Toalson Glass today because I my back window was leaking on my sons truck. I made my appointment yesterday and was able to get in with no problems today.The owner James and his helper Russ quickly had the truck in the shop and working on it.Everyone was very nice and professional. They completed the job in a quick and clean manner and I couldnt be happier with the work they did.I will always take my glass repair to them and tell everyone I know to use them. Thank you James and Toalson Glass. I really appreciate your work!

Ch
Review №22

Professional and friendly service by the lady who took my order over the phone as well as by the installer who came to our home. Quickly replaced the windshield on our Dodge Durango. Comparable prices to the competition but service was top notch.

Ro
Review №23

Had my car in and out quickly. Price was lower than others in town, and service was great. Repair work was top-notch...no complaints.

Pa
Review №24

My experience with Toalson Glass was an all around good experience. I went in with a shattered rear glass. They gave me a quote and secured my rear window for the night. The next day, James (the owner) got right on it. He and his crew are friendly and straight forward. The customer service is above and beyond, the price is right, and their work is outstanding. I have no problem recommending Toalson Glass to anyone in need of glass work.

Tr
Review №25

After experiencing the superb customer service, quality of work, and timeliness associated with Toalson Glass I would HIGHLY recommend this business to anybody in need of auto glass work. The owner (James) went beyond himself to accommodate me and replace my windshield on VERY short notice, despite already having a busy schedule, so that I could continue on my long road trip the same day. Better yet, he seemed genuinely happy to help me out. This place knows customer service! Prices were also better than others I had called to compare. Cant beat it.

Sc
Review №26

Excellent work on a small chip in the windshield of my new truck. James (owner) is extremely friendly and knowledgeable and has a true passion for his business and his customers. I highly recommend Toalson for any auto glass work you may need!

C
Review №27

If you need a windshield chip replaced this is the place to do it!!! My car had a chip near the bottom of the winshield which needed drilling to be fixed. I called them in the morning ahead of time and brought it to their shop in the afternoon. They gave me a great and accurate price compared to other places in town. They told me it would take 20 minutes to do and 20 minutes later out comes a perfect windshield. They did such a perfect job that (if it wasnt for my fingerprint I left on the inside of my own winshield) it would have been pretty difficult to find where the original chip was.

Do
Review №28

Great people. Put back on a rear view mirror for free that had fallen off because of hot weather. Even though I have been a customer in the past, I wasnt expecting it to be free but it was. Will never go anywhere else but Toalsons. Very happy.

Jo
Review №29

The people at Toalson glass were very nice and courteous. I felt they valued me as a customer. They were prompt getting my wind shield fixed and I was in out in a short amount of time. Debras hospitality greatly appreciated, Thank You, and Ill see you in the future, and I will defiantly recommend Toalson Glass to other people and my friends.Thank YouJ.Love

Pa
Review №30

I had a chip in my windshield and called Toalson Glass. Very nice, friendly receptionist and repairman! They got me in right away and I was ready to go within an hour! Excellent service!

De
Review №31

They did no unnecessary work. They told me that I didnt need a windshield rock mark repaired when I thought I did. Im thoroughly impressed.

Me
Review №32

Best in the area for chip repair, in my opinion! Fast, friendly service that comes to you if you need it! Highly recommend.

La
Review №33

I had the windshield on my Jeep Wrangler replaced here and had a wonderful experience. All of the staff were very kind and helpful, they worked me into the schedule quickly, and the price was great (better than estimates I got from everywhere else). I would highly recommend Toalson Glass!

Me
Review №34

I dont think I have ever left a review for a company, but I was so impressed with Toalsons friendliness and responsiveness that I decided to. They were so friendly and came to me the day after I called to fix the chips in my windshield. Their prices are also very reasonable.

Br
Review №35

I had such a great experience with Toalson Glass. They came to me and it was quick service. They did a great job!

El
Review №36

I have had a good experience with this company when I had a crack in my windshield. I called and my glass was repaired the next day. James Bonuchi took care of my windshield and did an exceptional job. Highly recommend.

Ga
Review №37

I take all my glass work to James at Toalson. Theyve done a great job getting me in on short notice. I own a body shop and often need service fast and sometimes without notice.

To
Review №38

Way faster than I thought. Very polite. Good price.

th
Review №39

Super helpful guys with real quick and fast installation. Theyre not in Columbia anymore but its worth the drive to Millersburg.

Ne
Review №40

Great customer service. Friendly. Professional. Quick installation of my windshield and fair pricing. I highly recommend.

Me
Review №41

I was recommended by Dents unlimited for this place, setting up appointment was easy and they worked around by schedule. Had to fix my cars windshield. I think price was fair and was done professionally and under the estimated time.

Mi
Review №42

Great work on windshield glass repair!

Ro
Review №43

It is the cheapest place that I found in town the service was quick and prompt and the chip in the windshield is now fixed

Er
Review №44

Excellent customer service from Receptionist, Technician, and owner (James). Highly recommend!

Ja
Review №45

Nobody likes to have to have their windshield repaired but when I had a large truck throw a rock into my windshield the other day Toalson Glass was very great to work with. In fact they came to my office and did a mobile install and Im very pleased with the work they performed.

Be
Review №46

Great service, nice people and the work was done on time. This was my second experience with the folks at Toalson (the last being 15 years ago) and its nice to see they continue to care about customer service.

Je
Review №47

They were the cheapest in town and was able to get me in the next day!

Ka
Review №48

Friendly people, fast service, and good prices. Im soooooo happy with the work they did fixing my chipped windshield courtesy of the city and laying down gravel on commonly used roads.

Mi
Review №49

I had the pleasure of meeting the owner when I had my windsheild replaced at my house, and I don’t think I’ve met someone who runs and works his buisness with as much respect and integrity before! Toalson Glass does an amazing job, and the cost is lower than others around town. I wanted to watch the process, so we talked for a bit while the windsheild was getting swapped out, and it ended up being an overall great experience. I appreciate the work they did, it was definately worth the time and money.

Je
Review №50

Great,friendly people who know what they are doing.

Mo
Review №51

I called three glass shops in Columbia to have my rear window replaced after a branch fell and shattered the glass.Toalson: $405Hagers: $395Marks Moble: $380Toalson was the highest price, however, they had good reviews online and the person I spoke with on the phone seemed genuine.The day I arrived to drop the car off, the story quickly began to change. Once I arrived, I was told that the glass they had originally ordered from the vendor was broken. Therefore, they needed to order from a different vendor and the cost was going to be a bit more expensive.The issue here is that I was not contacted about the change in price. They waited until I was in the shop to tell me, almost knowing that I wouldnt leave to go elsewhere because I had taken time off work to bring the car to them. I should have left then however, I thought the better of the shop and continued to let them service the vehicle.The trouble started when, I told the gentleman at the counter that my car acts a bit funny and to get the car in drive, you have finesses it a bit (shift into L and it will click into Drive). It has been driving like this for some time now.. He said that he would relay the information to the techs.I was told my car would possibly be ready by noon but if not it should be ready by 5:00pm. However, at 4:40pm I still had not received a phone call so I called the shop. I was told Yeah its ready, let me check with the tech I know it had some drying yet to do. When he got back on the phone I was told that it would be ready around 5:00pm if I wanted to pick it up.At 5:00pm I got to the shop where, unbeknownst to me, the owner was there to ring me out for the repair. While at the counter, he stated is there some tick to getting your car in drive? We tried and couldnt get it to move. I said “yes it’s a takes a bit of finesses but I left notes with the gentleman at the counter this morning and he said he would relay that information.” He quickly responded and said, Well no one told me anything.I go to get into the car, try toput it in gear (shift to L then click into Drive) and the car will no longer shift into any gear.I told them that it would no longer go into gear and queried how they got it into the shop? The owner said, well I couldnt get it into drive so I backed it into the shop..If you can’t get the car into drive. STOP, and call the customer.The next day I called the shop and was immediately handed over to, who I know knows is the owner. I asked, “What was going to be done about the car?” His immediate reaction was What do you mean what’s going to be done? I said, I drove a car to your shop. You worked on the car, and the car no longer drives. There has to have be some accountability on your part here.We went in circle for about 20 minutes in which the owner completely denied all responsibility for the car no longer driving.At no point did I expect the shop to pay for the repairs. I’m a reasonable person, I knew that my car was having issues, which I told them about. However, for the shop to sit there and deny all responsibility is beyond belief.Instead of trying to offer any assistance, the owner kept denying any responsibility stating, So you just expect us to fix your car? I said, No, however I would like for you to tow it somewhere so I can get repaired.”He then stated, “Well how come you didn’t just say that?” and I responded, “I shouldn’t have to, you are a business owner, it was your wrong doing, it was your job to make it right.” The least he could have done was try to be helpful instead, he denied all accountability, even though the occurrence happened under their watch and in their shop.The cars Shift Transmission cable is now broken and now has to be replaced. To be fair they did pay to have the car towed about a ¼ mile to a shop on the business loop, so I am giving them 1 star for not being completely worthless business owners. I would not recommend this shop to my worst enemies.

Ja
Review №52

Had a windshield replaced, very professional people, super nice. Stuck to the quoted price - no hidden fees or extra charges, work was completed on-time.

As
Review №53

Very friendly and know what they are doing. Very satisfied and will go back without a question for windsheild repairs.

Er
Review №54

Fast service and friendly staff

Ja
Review №55

Great service and friendly people!

L
Review №56

Awesome place and customer service

El
Review №57

Very helpful!

Ro
Review №58

Awesome, friendly, and informative

Information
31 Photos
58 Comments
4.9 Rating
  • Address:1968 Old U.S. 40, Columbia, MO 65202, United States
  • Site:http://toalsonglass.com/
  • Phone:+1 573-443-7083
Categories
  • Auto glass shop
  • Glass repair service
  • Window installation service
Working hours
  • Monday:Closed
  • Tuesday:Closed
  • Wednesday:Closed
  • Thursday:Closed
  • Friday:8am–5pm
  • Saturday:8am–5pm
  • Sunday:8am–5pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Planning
  • Appointments recommended:Yes
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