These Guys were great. I selected them from a list provided by my insurer; I am glad I did. From the first time I called they were very courteous, Julie was great she explained to me the dates and time available, took my information and told me Steve would be my technician. Steve and his assistant, were very friendly and polite. They explained what they were doing and were fast enough all things considered such as removing my back on site to complete the job. My back window looks great. If I need their services again they will be my go to guys.

Very knowledgeable. Polite.Came when scheduled.I will certainly call them again if I need another windshield replaced.

Outrages pricing with worst attitude over then phone. First they told me they are 3 weeks out for replace windshield, but since I was referred by friend so still ask for pricing then quoted me with twice as much compare to general pricing. Could have been honest and just told me that we are too busy to take small jobs that would be better.

I had someone break my front window in my home. Someone came out the next morning and installed a temporary glass until mine was ordered. I was told two weeks until my glass would arrive, it did take a Little longer but the service was over the top so I would give ten stars if I could. A little pricey, but my safety was worth every penny. Thank you

Glass Doctor technician was great! Replaced broken automobile window to like new condition! Fast service & quick turnaround. Highly recommended.

Wonderful work! We had very foggy windows and glass doctor was able to replace the glass in our frames! They look wonderful!!! Great value and excellent work!

Excellent service all aroundsatisfactory.

Highly recommend. My windows are like new.

The repairmen was very cognizant of the brokenglass and pieces on the floor. He was very friendly and interactive.Gerald WashabauMAJ, USA (Ret)

Awesome job! They cut a glass for me for china cabinet and it fit perfectly. Grade A job! Will definitely use again if needed.

Terrible experience. Made appointment, they called and changed from Wednesday to Thursday morning 8:15 AM. I arrived at 8:00 they never came to their shop, door was locked. I waited until 9:15, no one ever showed up. I would never recommend Glass Doctor. I left and stopped at Safelite and they took care of it right away, with no appointment. I am posting a notice in our neighborhood paper about Glass Doctor and the bad service. No one from Glass Doctor ever called to apologize. What really shows incompetence is the fact I received this email notice asking for my experience.

I called Glass Doctor for a quote on a stationary glass door panel. Representative asked for estimate measurements and after given measurements was told it usually cost around $300-$400 but will send someone out to get exact measurements aget me a quote. Person came out and got measurements which came out smaller that what I estimated. Was then told it would be $724 with no break down of cost. I already had another company coming out to give me an estimate on the same day . Exact same measurements with a complete breakdown of cost thier price was $374. Glass doctor could not explain their cost difference. This company is not trustworthy. They will take advantage of you. Please shop around.

Great company to work with. Needed a window replacement, and from shipping to install everything was done within 5 business days. Was called before each appointment, and very easy to schedule.

They scheduled to make measurements Friday, so I cancelled a trip I was going to make because I have a hole in my window and needed it replaced sooner than later.They call me the day of, 2 hours before the appointment and say they cannot repair my window type. I never wanted it repaired, but replaced and they said they could schedule to come here next Thursday. So Ive waited days already to get my AC leaking window replaced and they want me to wait another week because theyre incompetent.Worst customer experience Ive had in years.

The professionalism demonstrated by the personnel was added value to the quality of the product (glass window). My appointment was at 8:00a.m. and I received a call at 8:00a.m. as I was driving to the designation for the repair and this supports the foundation of responsiveness and punctuality. Great job and I would recommend Glass Doctor of Columbia, SC to serious folks only because thay have earned my respect and business. Thank you Glass Doctor!

They came and measured and ordered the window. It took about 3 weeks to get the window the in and another week or so to get it on the schedule 1st time, it was the wrong size. Not completely the installers fault, but if this is a problem with this window not being able to see exactly how far the window goes back into the frame, should have pulled the trim away and found out. They had to reorder and that took another week to get the window in and then it took another week to get it on the schedule again. The 2nd installer came out and put in my window, but the wood strips that goes on the side we’re missing from the 1st time it was pulled off by the 1st installer. They will have to come out again to replace those strips And I will have to repaint them. But the quality is very nice and the installers were very nice. Just one error after another. Just not sure why.

Very pleased with the repairs at a fair price.

This company and their install crew are wonderful. My parents needed two large pallendian windows replaced where the seal had been compromised causing condensation between the glass. Both windows were challenging in their own way to remove due to the builders original installation. Glass Doctors went above and beyond to ensure a beautiful result. Install crew was courteous, timely and efficient and office manager worked diligently to get project scheduled despite current Covid crisis. We are very thankful recommend them highly. Will definitely use again for future glass needs.

The Glass Doctor made getting our window repaired easy! I highly recommend themBe patient, they are busy, but they are prompt and efficient

Cnt tell you. I didnt order from them. They would not deliver

Glass Doctor exceeded my expectations. They were fast at getting my window fixed. I contacted them on a Friday and on Monday they were at my home getting the measurements. Once my glass came in they were at my home to install in which that took less than 20 minutes to do. I definitely recommend them.

Fast, friendly service!

It was a pleasure working with them. Very curteous and prompt.

Wanted to get a quote for them to fix a single 2x3 foot window pane on the first floor of my house!! They came out and gave me an estimate to $315. From there I called another company and they came out two ours later and fixed it for $150. I would try else where cause they were 100 percent trying to rip my roommates and myself Off! Would not recommend!

Front room window was broken when I called they sent someone immediately to measure and then order glass installation was short and professional.

I used this place a few years ago and they were great! The owner was awesome...Yeah I called 2 weeks ago for them to build me a specific window and they said they would call me back but no one called me back.

Very customer oriented and knowledgeable of the craft. The installers were professional and courteous.

I was a previous customer. I needed one window replaced. Robbie came and measured. Jon gave me a extremely high estimate. I asked for a discount and was refused. I contacted any glass company got another another estimate which was $66.00 lower. I contacted Jon again and asked for a price match. Again I was refused. I guess they do not value repeat customers. I am sorry I ever gave the Glass Doctor my business.

Best customer service. Steve did an great job installing, Laura, and everyone from the starting process was very professional and friendly.

Very accommodating. Very fast. Very friendly. Most importantly, perfect work!

They were affordable and wonderful with timeframe.

Fantastic and very quick service. The installers are pros in every sense of the word, efficient and quick. I will be sure to use their services in future. The Pricing was far less than I had expected.Thank you very much for a 1st Class job well done

One 5 minute call with Glass Doctor and they hooked up my insurance and got my appointment set in 1 call. Very convenient.

Great service! The technician was in the area earlier than expected and was able to get mine done 2-5 hours earlier than scheduled. He was knowledgeable, personable, and quick!

Professional service

Robbie is professional and friendly. He does excellent measurements and installation work. Highly recommended.

Excellent service for a window that we didn’t think could be fixed. Thanks.

Very fast response to a service call and the techs were very friendly and acted professionally. I would recommend Glass Doctor for your glass repair needs.

Rapid response to online request, next day service, called me ahead of time to verify and then came exactly on time. Very fast install service, perfect results. Very friendly, knowledgeable, personable workers who cleaned up afterwards. If I could give them six stars, I would.

Made adjustments in initial quote because they did not have to remove storm windows....Thank you for the adjustment...

Had appointment for them to come out at around 9am. At 11:30 I called and they said they were getting ready to call me to let me know they cant make it. Would have been more believable if they had called me by 10. Time to find a glass company that wants my business.

Mike and his team took great care of my home! I had a window replaced and they were on time, did it for a reasonable price, and my window looked great! I would certainly use these guys again!

Professional, proficient, honest, and friendly. Loved the customer service and the technicians. Great company! Will recommend and use again!

I called on 6/24 for a broken window, and was told the next appt wasnt until 7/9. Cant speak for what type of service or prices they have, but when youre told its going to more than 2 weeks before anyone can come look at the window, you wont get many high marks for customer service. :(

I contracted the company to repair a window on our new house that was broken by vandals. Overall, the personnel I dealt with at the company were very professional and friendly. Price was comparable to others I called. I would have given them 5-stars except I took a half-day off of work for the scheduled repair and they called an hour before closing on a Friday to tell me they couldnt make it. They did, surprisingly, schedule a next day Saturday morning repair even though they are normally closed. The repair is very good and I am happy with it. If I could give 4 1/2-stars I would and will definitely use them again if I need glass repairs.

Glass doctor fixed a door for me that had sentimental value that no other place around would agree to repair. They were courteous and professional and so helpful!

They did an amazing job.

Been ordering tempered glass for bathroom showers and this place has been by far the most reliable. Depending on what you order its around a week or two for orders to be done (tempering).

We love our shower door. It is our favorite remodel item. Your guys were professional and we so appreciate it.

The tech got here before the appointment time. He was courteous, professional, and got the job done quickly.

Efficient. Very pleased to work with.

Good replacement product for a picture window, good polite and professional people that did the work.

One of their vans sped past me in the middle of a busy intersection by driving in the oncoming traffic lane. Granted, this has nothing to do with their service, but I’d find it hard to support people who care so little about the safety of others.

Ease of scheduling and timeliness of services.

People work their for hours

The technician was prompted, knowledgeable, and friendly.

Friendly great service

Amazing customer service.

Great Job!

Had 2 appointments and were both cancelled by this firm. Stay away at all costs!

They rescheduled me 3 times just to get a quote. Not impressed. Going elsewhere.

Quality workmanship