Very professional admin staff. The gentleman who came out was informative and very thorough in the services provided.

Before I even began, allow me to share that I actually work for DHEC in environmental control, I am thoroughly aware of MOLD, MILDEW, to include ASBESTOS...my husband called and scheduled an appointment for carpet cleaning service (I have never heard of this company before then) on a Tuesday, that were re-scheduled with them the following Saturday May 1st, as we had a prior engagement; why I even allowed them to service us (with this company unbeknownst to me) is a complete regret. Our service technician, whom later informed me after a call of my concern; stated that he was part owner and that HE were the one that actually performed the (attempted) carpet cleaning service. This gentlemen left a puddle of standing water in every room that he cleaned; it were only after I spent an additional TWO HOURS using our home windtunnel vacuum that I were able to vacuum up 8 whole canisters of water...8!!! Mind you, I did not read the reviews on said company as I allowed my husband to schedule the service and trust that he were told they do a good job; or something to the effort that they were a good cleaning service for carpet cleaning. The part owner (tech) took all of 30 mins to just practically put a lot of water on my floor, yet he did not vacuum it up, he also told us that we could actually walk over our floors after 30 mins of his departure. We sat in our garage for at least 40 mins after his departure only to return to the inside of our house and walk into a swamp of sort. My plan the entire time were to vacuum (with my house vacuum) back over his work, but little did I know I would end up vacuuming for 2 hours in an attempt to retrieve as much water from my floors as possible as I were quite concerned about mold, mildew and or the potential smell of distilled water in our home. I called the following Monday; spoke with a Tina who had the tech (one of the bothers/part owner) call me back to tell me that we should have waited an hour and a half before entering our house (are you kidding me) and that he used steam to clean our carpets (that he were offended) that I kept saying water...HOWEVER it were NOT STEAM that I vacuumed up, but water instead!! Opposed to allowing me to share with him that it could have been that his equipment were faulty and that I were not, in no way; attempting to demean his character; as he himself were nice, I just wanted to make him aware that I spent an additional two hours with vacuuming my entire house from water that were left on my floors. He just kept telling me how did I want to result this as he didnt want to dispute what I were saying, so you want to just rush me off the phone as to not hear that I am attempting to explain, And what really fuels me, is that I shared with him during our conversation; and him calling himself educating us on floor cleaning etc. that I had Stanley Cleaner come out when we purchased the house just a short 3 years ago and he had the audacity to compare them (G&S) with Stanley Steamer and state they do the same thing its just Stanley Steamer been around a little longer. No sir, your equipment is bad and you leave water on household carpet floors that will have to vacuumed up after you depart, so technically I did all the work you just placed a great amount of water on the floor. That would contribute to the difference between you and Stanley Steamer. Please NOTE, I will not be using this company ever again be it at my home and certainly not my office NOR will I share with any family or friends to use them, if they have a need for carpet cleaning service; Id rather call a name I know and trust, and in this case it would be Stanley Steamer and decline on the so called education of floors and just trust that the end result will be satisfactory and that I would not have to work an additional two hours after the service has been completed. Sincerely Angela White

The best. G&S dont do great work, Let just say wondrous!!! G &S do all my properties. Love that magic they spray out the bottle to conquer All stains not some ( 30 yr carpet they no how to keep it alive and well. Thanks my friend.

Awesome carpet cleaning and great customer service

When I made my appointment the receptionist was POLITE HELPFUL and PROFESSIONAL a LOVELY SPIRTED person. The tech they sent Shawn is HARD WORKING RESPECTFUL WELL MANNERED he did WONDERS on my carpet and upholstery this company will have my businesses for life

I didnt use the company i was calling to get quotes on three different houses an a women picks up the phone an was rude so my money wont be needed there... But i see she has a alot od reviews so something needs to be done if she not the owner how can u make money being so nasty🤦🤦

Javon was very professional and did great job! I will be using this service in the future.

Excellent people

The office receptionist Tina is very rude and disrespectful. She does not understand how to speak with people.;A sad shameIn response to owner,It was definitely Tina that I spoke with just last week.Thanks

Great work...

Wonderful staff and service!!

They are the best!!!!!!!!!!!!!