Attention to detail. Honored the lifetime warranty on all aspects of the build. Small issue fixed with the floor of shower. Great company. Haggle free no headaches.
The techs did an AWESOME job replacing our old shower and tub on 11/01/2019. We are very pleased with the way they came in and completed the work in the same day. They left the area very cleaned. We are very impressed!! I would highly recommend Bath Fitter should you need some remodeling done to your bathroom.
From the first time we saw Bath Fitter at Home Depot I was pleased and impressed with what I saw and then when they came to our home and installed the shower and the bath tub I couldnt be more pleased to have their product in our home. My wife and I love the shower and bathtub. We highly recommend Bath Fitter to anyone. Thank you so much.
Right from the start everyone was very courteous and knowledgeable. The young man that installed ours (Raul) was the most polite and courteous young man. Kept us informed on what was being done. Verified information. We had our tub removed and a shower put in. It is really nice. Thanks again for a professional job!!!!!
Well-run, family business. Employees really care about their craft and treating customers with the utmost respect.
Installed walk in shower today, 5/17/2019, wow love it! Our technician was over the top, Darryl out of Columbia, SC. Work was speedy but excellent. Great job! Cant wait to use new shower no banging legs stepping over tub. Thank you Darryl and Scott!!!!! 5 stars
Bath fitter removed my shower tub and replaced it with an acrylic type walk-in shower. I am very happy with the quality of the shower. Its easy to clean and durable construction. The installer was polite and efficient. He completed the job in one day but he was only able to complete that one specific job even if I offered more money. Unlike a contractor, any niche or additional work to the bathroom would need to be completed by someone else. This is the only reason I did not give 5 stars.
Lifetime warranty and great service
I am very pleased with the job Bath Fitter did changing out my old tub and wall unit with one of their acrylic showers. The gentleman was professional, and did an excellent job installing the new unit and cleaning up afterward. It took a little over a day to complete which was also wonderful. I would highly recommend them!
Exceptional service from scheduling, salesperson, install manager, and installer. Superior products with a wide variety of purchase options. We were well-informed at all stages of the project. We highly recommend this particular company because they do it right. The GM should be proud of this team. Everyone really cared about their responsibilities. Second to None.
So very happy we converted our old bathtub to full stand up shower. Beautiful work. Looks like an entirely new bathroom. Mr. Daryl Carter did a wonderful job. Worked hard; great personality.
We are extremely happy and satisfied with the installation of our new shower! The entire experience was exceptional. The sales rep, the manager, and especially the installers explained everything, performed as promised, and followed up to allay any concerns. A very positive experience!
I was very impressed with Daryl Carter, my installer. He was very easy to talk to . He was informative and speedy, even though I had a secondary problem with my plumbing. This installation made my bathroom look so much bigger. Thank you, my shower is beautiful.
I couldn’t be more pleased with my new shower! From the moment the nice woman came to my door to explain everything, I knew I was making the right decision. The best part is that it was done in one day. I must also add that the workers that came were professional and polite. THANK YOU BATH FITTER, MY SHOWER LOOKS GREAT!
Bath Fitters has done an extraordinary job replacing our shower, we are very pleased with job from beginning to end. And we highly recommend them to anyone that is looking to remodel or replace, to definitely give them a call. Money well spent!!
Bath Fitter in Columbia, South Carolina is the best. They have professional employees from the time of the sale until the install. Everything discussed was completed. It took one day to complete my install. Beautiful could not ask for anything more.
Bath Fitter gave us exactly what they promised in the time they promised it. Our installer was so polite and cleaned up after himself. We love our shower and are so happy with our choice!
Thanks to Bath Fitters, our home has been completely brought into the 21st century. We had two (2) bathrooms that needed transforming. One was pink in color, and the other was blue---both having tub/shower combinations. We had the blue one turned into a large shower area.Each transformation only took one (1) day to complete. On each occasion, an installer came out with all necessary materials and masterfully and skillfully completed the task at hand. There was a minimal amount of noise involved, and little or no dust for us to contend with.Bath Fitters has professional, courteous company representatives and installers. Prior to our decision to employ them, a company rep came out, sat down with us, assessed our needs and took measurements. Prior to each actual install, someone else came out to verify the measurements and insure us that things would go well.Family, friends and neighbors have marveled at our new bathrooms. We tell them that Bath Fitters performed the work. We would gladly recommend Bath Fitters to anyone needing a change or update to their bathrooms. ---Harvey & Jackie Banks (Columbia, SC)
Very professional, sales rep was honest and very knowledgeable. They did everything exactly as they said they would. Great work!
Daryl Carter and Lennie George did a great job installing everything. I love how my bathroom looks now. I’ve been sitting on this decision for a long time and I’m happy I finally did it!
Had a great experience with Bath FittersDid a fantastic job on the installation in the bathroom. The technicians were on time, neat, clean, and efficient. The sales man did a great explaining the details of the installation and we got a great deal.I would recommend Bath Fitters to anyone.
We are very pleased! It looks great and easy to clean. Even better, we have a life time guarantee! Janice Evans and Travis were very professional. Janice took her time to explain everything and she is very personable.😃 It was a pleasure dealing with her.Thanks!
Janice was absolutely wonderful. She explained absolutely everything in detail. She was right, I do love my new shower ! Brian was equally delightful as well. Janice did your company good - she spoke so highly about Bathfitters company and loving her superiors & co workers. Thanks for a job well done!
Top notch operation with great customer service and a quality product. Install man was on time, a heck of a hard worker, and was done on schedule. Couldn’t be happier!!
Because of back surgery I needed to change our tub/shower into a handicapped accessible shower as soon as possible.One call to Janice Evans made it happen. She knew every detail from start to finish of what all would be involved. With her experienced guidance we were able to nail down exactly what we desired. Everything went just as Janice stated to include installation.In less than a full day, their technician, Chris removed the old components and installed the high quality new shower system to include grab bars. He ensured there wasn’t any mess throughout the entire procedure.Prompt, knowledgeable, courteous, quality product……AND outstanding service from real people like Janice and Chris.Thanks Bath Fitters.
It was nice to deal with a company so courteous from top to bottom. Every person we dealt with on the phone or in person seemed to have our best interest in mind. Thank you! It is nice to see a customer oriented company out there and I brag on you every chance I get .
Exactly what we asked for! Chris, the installer, was very professional. Our new shower looks great! All in one day! Highly recommend
Absolutely wonderful experience from the sales person to the wonderful guy that did the labor! Very professional! Worked with us in every way they could! Amazing results! Thank you Bath Fitter!!!
Wow! We are loving our new walk in shower. No slip grip on the floor pan and it is all so easy to keep clean. I am really impressed with the no-leak track on the glass doors. There was a miscommunication with the install but Bath Fitter made it right, just the way we wanted it. Thanks Bath Fitter crew!
Our experience with Janice as a sales person was real good and friendly. Everything she told us was correct and precise. Andrea was very polite and told us how everything would work. Our installer was a wonderful person. He worked real hard for us and gave usExactly what we wanted. They do everything they say they are going to do and more. So our experience with Bathfitters has been wonderful and we recommend them to anyone who has to do a remodel. We replaced tub with a big walk in shower. LOVE! LOVE it!
The very best investment we have done for our home thus far!! We are overwhelmingly pleased and satisfied with the workmanship and professionalism of this company and the installer Travis Sovde did a tremendous job. We will recommend this to others and we will use them again for our 2nd bathroom.Thanks so much for such a pleasant transition.
Very professional people from the sales force to the installers. Just used them for a second time and was totally impressed with the outcome. They did a great job, cleaned up the area and finished in one day as advertised. Top recommendation from this customer.
Our experience with Bath Fitter has been phenomenol. The whole experience got off to a wonderful start with Janice Evans, Sales Consultant. She was enthusiastic, positive, and informative about each step of the remodeling process. The work that Brian did with the renovation was over the top !. I The final installation of the new shower with doors is a beautiful site to behold. We couldnt possibly be more pleased with the finished product. It makes me wish that it was my bathroom instead of one in the rental house!
Its been a while since I used Bath Fitter but I was so pleased with the work I had a second bathroom done also.
I am overwhelmed with how my process of removing my bathtub and installing a shower turned out. I love it and the installer D. Carter was fantastic, very courteous, polite and efficient. Would recommend Bathfitters to all. Thank you.
Brian was amazing. Andre was very thorough and very nice and Travis did amazing work. Thanks so much guys!
Bath Fitters is great!! They really did an EXCELLENT job!! Before contacting Bath Fitters, I made the mistake of hiring an unreliable company, who offered a Lifetime Warranty. After attempting to fix the SAME problem several times, they stopped returning my phone calls or answering emails. The tub was not only ugly, worse yet, it leaked. Bath Fitters really saved the day. Thanks to them, I now have a new walk-in shower that is not only beautiful but I no longer have to worry about water damage every time we take a shower. Bath Fitters was professional and friendly from my 1st phone call to the finished product. I highly recommend Bath Fitters !!!!
Great consultation, thorough and professional, as expected from a company with the reputation bath fitter has. We are looking forward to our new Bathfitter shower. Nathan was awesome answered all our questions and gave us the piece of mind we wanted.
Did tub to shower conversion. Everyone was great. Very pleased with Brians work. Would highly recommend.
Nathan was on time, very helpful with assisting me on deciding how best to redo my bathroom. Having used Bath Fitter before, I expected no less. Looking forward to my brand new bathroom!
High price but did a good job.
I called Bath Fitters and was told that someone would call me back to schedule an estimate visit. I had 2 bathrooms in a rental property that I needed redone. Four days later no one had called me back. I then called back, to try again to get a quote and was assured that someone would call me that evening. That again did not happen. I then called back to let them know that if this was the type of service they offered for a quote, I certainly did not want them for the job. Terrible customer service.
Jim Seville did an excellent job replacing our garden tub with a large walk-in shower. Job was completed inone day. very professional.
Walk in shower for wheelchair installed in 2 days of July in 18th and 19th. Our installer was Chris, he did an awesome job and cleaned out the area after finishing all by himself! Collapsible ramp was not as good as I thought, it makes it difficult to go in and out of shower when wheel is small. we had large tire at back so it can go over the ramp to back in/out of shower. It prevents water from going to slower, so I understand its necesary, I just hope it could have been little bit more shorter.
Very professional and pleasant. Work was exceptional and neat. Would recommend using Bath Fitters.
Wonderful job from the start to finish. Everything the salesman promised was delivered.
Great job they did on our shower not once have we had a problemUrsula Griesbach- homeowner
Very pleased with the professional. Thank you Bath Fitter and Mr. Travis.
Super in all aspects. Professional & friendly at all levels. Follow-up work completed without question and quickly. Would use again if needed.
Be careful dealing with the Columbia Sc branch they are obviously hard up for business and are misleading. We were told one thing by are salesman and after deciding not to use them (which definitely glad we didn’t and they kept our good faith deposit )It’s a lesson learned but I work for very large company and our customers are the backbone to our success we would never keep someone’s deposit for our services especially if we haven’t even provided a service yet but we’re not desperate for money. If u do business with them be careful and do your homework and also hope you don’t have to talk to there District Sales Manager because he doesn’t seem to care about the customer according to him it’s buisness but I’m gonna disagree BE CAREFUL
Friendly knowledgeable staff,quality producr and services.
Difficult to speak with a sales person. Always take a message.
To much money 5100 for a tub