Great shop, all car guys who love cars! They are busy, so dont expect to walk in for same-day work. Youll need to discuss what you need and schedule an appointment.
Went there this morning with no appointment, as I had to make an urgent trip to PA and needed my truck. They very graciously did my job, and had me on my way. Would recommend them to everyone. Herb Christopher, West Columbia
Scheduled Catalytic Converter repair estimate with manager Angelo. Greeted by manager, staff and even customers soon as I walked up. Vehicle taken back immediately. Test were ran on Cat and found no errors. We talked about recent service repairs and codes. I explained the O2 sensors and Cat coded and wanted to avoid possible engine problems. O2 Sensors were replaced and I was there for Cat repair. They explained various reasons for the Cat code but went further, retested and did a test drive. Finding no problems. Suggested tune-up in the near future but assured me Catalytic Converter functioning properly. Many other shops would have charged for a repair but that wasn’t necessary but NOT ready THIS shop. I am so thankful and will have future maintenance done by these guys.
I had them do the exhaust on my ford excursion and Im very impressed. Right when I brought my truck there for the appointment they were very professional and got straight to work. Finished the work at a very good time and charged me less than what I was quoted. Definitely going back in the future.
This is going to be one of my best reviews posted. This will make two outstanding exceptional reviews and the other one is for a business in Jacksonville FL. I am a female and I was traveling alone hundreds of miles by myself. A devastating thing to happen to a female traveling alone is to break down hundreds of miles from home. I thank my lucky stars that I happened to break down right next to The Muffler Shop of Columbia SC. And it wasnt my muffler that broke! My Ford Explorer would not start. Dead. Stuck. Stranded. New battery and full charge. Stuck. This shop is a 100% trustworthy and honest shop. As a female whos had many vehicles and many vehicle problems its become automatic to not be able to trust auto repair shops. Thats why this review is necessary for me to post. They got me rolling again and they treated me right!! They were honest about the problem, fixed the problem, helped a woman in distress and the price is right!! If you are anywhere near the Columbia SC area and need your car worked on dont even scroll any longer, stop right here! You found it. This is the one. The ONLY one you need to go to. This is a picture of an EXTREMELY happy customer filling up with gas to get on my way back to Florida!! I cant thank you guys enough!! THANK YOU!!!!
This shop was recommended to me and I couldnt be more pleased with the service I received. They were able to take it the day after I called to look for the problem and it was fixed 3 hours after I dropped it off. The owner even picked me up from campus to spare me a 40 minute walk. Highly recommend this place! Very professional with 20+ years of experience and everyone I talked to was super friendly!!
Im so thankful for the service we received from Brian at The Muffler Shop. My daughter, a student at UofSC, brought her car in to reattach her bumper after a parking mishap, and received the best service. Honesty, integrity, and just nice people describe this business. We will definitely be back for her next oil change and any other maintenance needs. Thank you!
Best prices and nicest owner.I would definitely recommend this place. As a woman I feel like a get taken advantage of by mechanics sometimes. I will be a lifelong customer here.
Needed a muffler repair while traveling. When all other shops in Charlotte and Columbia could not/ would not be able to fix it before I needed to leave this shop was understanding of my time crunch and got me in the same day and repaired before I could even do a lap around mast general store. Very polite and generous. So glad I stopped in
These guys came highly recommended (local) and were professional from the first phone call to set up my appointment. I am happy I made the call. Courteous people and awesome work. No delays, handled quickly, NO issues, AND a call made when it was done. My car sounds awesome. Will recommend and use again if needed.
Excellent work, amazing turn around time and a friendly easy going staff. I would recommend them to anyone needing custom welding and exhaust work. I am absolutely thrilled with the end results. 10 of 10
Best exhaust shop in the 803. These guys are great, very professional and honest. I highly recommend this shop to anyone. They got my truck knocked out within a day of me dropping it off with no notice. Incredible service, if I could give them more than 5 stars I would.
I loved my experience! Professional, knowledgeable staff! I have my Betty(car) back purring like a kitten! 🤓
I went in with no appointment on a Friday after 2 pm with a loud exhaust problem. At first I was told probably not today but then Angelo said let me see what I can work out.The got my problem fixed quickly, within a few bucks of the estimate. Angelo gave me an estimate on another issue and I left much quieter than I came in, all in about an hour.
Took my car to look at exhaust problem. They immediately put it on the rack, found the problem, welded a piece in place and I was done. Probably spent 20 minutes there. And the price was great too.
Very professional and courteous. Always come here to get my automotive needs done.
I had an exhaust issue arise on my way home from work so I called these guys and I was able to get an estimate over the phone for what I thought the problem was. I took my car in for them to look at with the premise that they could only diagnose the problem and give me a more accurate cost to fix because they were booked with other appointments and wouldnt have time to fix my car the same day. After a lift opened up they got my car in there and within five minutes they had diagnosed the problem as a rusted clamp that had broke that was causing the exhaust leak, and they slapped a spare clamp on gave me my keys and sent me out the door at no cost to me. These guys could have sold me on that I needed new parts and charged me for it, but they kept it real and honest with me. Im definitely going back to these guys for any further work I need done in the future.
My trip was fast and straight to the point. Cant ask for much more with exhaust work.
Thanks for getting me in when you were backed up to the max for a resonator delete first thing in the morning on my 20 TRD Camry. I think his name was Brian that gave the front desk guy the go ahead. I appreciate it! Sounds like it should from the factory. Job took 20 minutes tops with minimal wait. If you need something like this done, these guys are the best in the area for performance mods/exhaust. Most shops wouldnt even look at my car. One shop even got mad at me for asking for a resonator delete on a factory performance exhaust. (I didnt ask to hack the cats off.) They have made me a set of muffler deletes/nice tips for my old IS200T in the past(no longer have this slow car) that worked wonderfully for a fraction of the cost of Remarks.
Great guys and quick, I watched the gentleman doing my muffler and it was like watching an artist with positioning of exhaust and pipes. I witnessed them deal with others and true gentleman and kind. They are my shop from now on
I came in with a major exhaust problem. thinking I would need replace a part, the staff was very professional and explained exactly what the issue was. It was a simple fix and they did not trump up any other issues as most places do to customers. It was a wonderful experience and I plan to go back, for any other repairs I may need in the future.
Very impressed with the place, service was decent, and next time I will definitely try the food. Looking forward to more music
All the great Google reviews held true on this place. Excellent, quick, friendly service. Cost was very reasonable. First visit here. This will be our go to place for repairs and maintenance.
I took my Trailblazer SS to Muffler shop on a recommendation of a friend! Best advice ever; especially after having an issue and disappointment elsewhere, I was skeptical. They explained everything, delivered on the promised made, and even made it known that if there was anything I wasn’t completely satisfied with to come back. Not a lot of that level of customer service nowadays.Also as a side note while sitting in lobby observing other customer interactions I was impressed with the customer service provided to others and honest advice delivered to each and every customer! Top notch! Highly recommended! I would send my mother there with absolutely no hesitation! Thanks!
Great service! Great quality work and performed in a timely manner
They are always helpful and know what theyre talking about and do great work thanks guys
These guys did a very good job with helping me fix my problem with my exhaust . I called the shop twice to collect information which I spoke with Mr. Angelo Smith ( Manager ) who was very professional and was able to answer any questions I had . They even manage to fit me into a very busy and booked up schedule;futhermore, they got me in and out in the blink of an eye . I would definitely recommend their services to anyone . P.s.: The staff is very professional and just as helpful as their manager . Overall a great team and experience
Ive used the Muffler Shop for myDurango, my sons 370Z, and MY BMW.X5.Always professional service and spot on quality, all the guys are very friendly and easy to talk with. I will always only use The Muffler Shop for all my high performance needs.
I visited Muffler shop of Columbia on 01/29/21 for my GT500 pre sale inspection. Mr. Angelo Smith, the manager and master tech and owner, Brian were very professional and knowledgeable. Gave me all the information I needed and told me what my car needed (clutch). I highly recommend this place for a professional and great service.
Awesome team and phenomenal service. They wont rip you off like the big name auto shops in town. Plus the team in very knowledgeable and experienced.
Guys were great in diagnosing problem before tune was to be done saving me a lot of time and money in the long run!
Awesome place. These guys switched out my transmission and clutch in 2 days and had my car right back. Kept me informed on what was happening and professional the entire time. Definitely recommend
Great place good prices got a muffler delete & Angelo was great as well he gave me some good information on something’s I’ll be back for more work
Cris and Brian great guys,they have worked on my cars since 2004.I always go back AAAAAAAAA+++++++++++×100!!
The Shop is 10/10 highly recommended, best in town, easy people to trust with some high end cars and won’t rip you head off on price! Thanks again!
Took my Nissan Rogue to the Muffler Shop of Columbia to get a custom exhaust done to it. Brian is the one who helped me out and answered all my questions I had about it. He even suggested a few things to do to make it sound better. He NAILED it. I couldnt be happier with the results we got from the Magnaflow. I was able to watch the entire process and I would HIGHLY recommend the Muffler Shop of Columbia for any of your exhaust needs!
Exhaust repair, excellent work, treated wonderfully, will def be back for all repairs!!
Didnt do the work that was asked to do with parts supplied and still charged more than what estimate was. Never use again!!!
Great Work the Best I the City
Shout out to Angelo and Brian. Very professional and great price. Highly recommend this place.
Excellent experience. Would definitely recommend and will be a returning customer.
Very helpful, knowledgeable and HONEST!! Thank you for helping inform me in the best options!
We stop by on our way to Louisiana just to get a guesstimate, just to find out that we needed some work done. So we were so worried that this point, because it was unexpected and that we would have been late and missing hours driving but the manager Angelo reassured us that he would take care of us and get us in and out fast. and he did just that he got us in and 45 minutes later the work was done and we were on the road readyto go and enjoy a trip as we got back we bring our vehicle in for an oil change and routine maintenance. They do a wonderful job very reasonable, and a friendly staff..
These guys explained all the information to me, explained to me my options, suggested the best bang for the buck, installed, fantastic price, and I am over the moon satisfied, I would highly recommend these guys.
Best place in Columbia! Quick efficient and very polite.
Excellent service to replace the exhaust on my Yukon XL.
Fast, experienced, friendly. Would recommend.
Friendly service.
Great people who take care of their customers. Quality work from quality people. They do some radical work on all years and types of vehicles. Im so pleased I chose them to do my work. Cant go wrong here
I’ve done business with the muffler shop through my dealership over the years and never had an issue, today I had my personal car there for some work that I can’t perform in my shop, I can’t say enough about how good the whole shop was to deal with . Everyone that works there that I was around was more than helpful, Chris worked with me on my car for a while, and spent probably 45 minutes talking to me about things, obviously taking time away from doing other things that he had to deal with . When Chris finished with me, I asked about some exhaust options and another technician immediately stopped doing what he was doing and pulled my car on another lift and showed me some options and actually talked me into spending less money than I intended . Being someone that has managed Fixed operations for 25 years, I’ve seen it all, good and bad . If you can’t get along with these guys, you may be the problem. Great customer service, and trustworthy workmanship !
Experience, quick, good work, reasonable and there you have it
Awesome place to get any work done to youre vehicle. Everyone is very professional and works with what youre needing. Highly recommend!!!
This place has the worst customer service. They charged me a lot of money to change my spark plugs and wires along with some other work. The car never ran right after leaving there shop. After taking it there again they didnt fix it. So I left to take it to another mechanic and found out that they charged me for the spark plugs but didnt change them and left the old wires on the car which were the wrong wires for the car plus they were deteriorated. The better mechanic took the car apart and found these spark plugs in it which they claimed were knew. They also messed up my power steering when they charged me to fix it. I took the new mechanic up there to try to talk it out but they were extremely rude and actually started cussing at me and the mechanic. They also did other work that wasnt done but charged me for it. The dyno report wasnt even an accurate report on my car. I basically had to pay double for my car to be worked on since they didnt do their job. Then when asked for a refund i was told to piss off. So clearly horrible business ran by horrible people who look like they just got out of prison. I would never recommend anyone to them and also I caught the owner trying to text my girlfriend which is clearly inappropriate as a bushiness owner. I have now found out a lot of people have had this same bad experience. I will report them and I also will cancel all payment made to them. Overpriced work backed by trashy people
My exhaust pipe was having down lower than it should cuz the hanger had broke. With less than 5 minutes of welding, it was fixed. When the job was done, they didnt charge me. And told me, jokingly of course, to come back when I needed real work and there was no charge. I gave the tech, who did the work, $20 figuring hey he could use the beer money. These guys know what theyre doing and are very professional, cant recommend them highly enough.
Very friendly and very profesional. I’ll definitely do my car business here from now on. Would recommend this place to anyone!
Had a bad exhaust rattle in a newer vehicle. Took the car in after calling. They got to it in under an hour (didnt have an appointment) and fixed my issue in 10 min.Didnt charge me a dime for the work either. Goodwill is worth its weight in gold and Ill 100% be coming back for future mods and any issues that pop up. Cant recommend these guys enough.
Set of new tires. Dropped it off Wednesday after hours. It was done by 3pm Thursday afternoon (didnt get off until that time). Great deal on tires and other services also. You wont be disappointed.
No but made a appointment for Friday on Tuesday, got me 1st thing, did road test, greats guy very professional
Angelo and staff at The Muffler Shop define good service, affordability and professionalism. This is the BEST experience I’ve had when dealing with car trouble. I was in and out and treated with kindness.Thank you Muffler Shop for making a stressful situation manageable.
Very professional, knowledgeable, reasonable cost.Good explanations before work starts. No high pressure.Excellent workmanship. Care about and appreciate their customers.
Great customer experience. Shockingly affordable.
Wanted to say The Muffler Shop employees are very knowledgeable and helpful. The person that helped me walked me through the process and eased any concerns I had. Great company!
I came in Because my Muffler was hanging low and The nice Gentleman fixed it free of charge. Its the small things that count. Everyone was nice and friendly. I highly recommend this business. Thanks again guys
I was referred to these guys and what I was told about them was true and some more! They installed a Flowmaster 40 series on my 2010 Dodge Ram. I told the guy I didnt want anything too loud just little more growl. Man when I heard it, i was like hell yeah! Im more than satisfied fellas! I appreciate yall...job well done! I will refer...bet that!
Someone messed with the catalytic converter on our delivery truck. Muffler Shop said to come in and they would have a look. Diagnosed the problem and fixed it promptly. I was back on the road in 15 minutes. Thank you.
They installed a Flowmaster exhaust system on my truck. The technician did an awesome job ensuring it was aligned properly and didn’t have any leaks. You can tell they take pride in their work which is severely lacking at most places nowadays. Will be going back for future modifications. A+
My first impression, front desk has an excellent customers service. A military friendly business establishment. Well done. Highly recommended!!!
Great bunch of guys - very helpful, professional, and quick. No BS.
Top notch service, and every weld looks like it was straight from the factory. Worth every penny!
Outstanding work with a reasonable price! Looking forward to doing more business with them. Very very pleased with my work.
Great location 👍! The staff was informitive, fast, and had very reasonable prices. My van is running and sounding so smooth and quiet now. Great job!!
Quality work. Also military discount. Will definitely return in the future if needed
Unbelievable service! Best price in town!
Great shop fast service definitely will recommend
Very informative and parts are avaliable
First, The professionalism was key. Second, Their timely manner at getting my vehicle in for service. And lastly, the good ole fashion handshake that says we are about satisfying our customers. Thanks again. And for anyone looking for this type of service, please go experience it for yourself!
This shop knows their stuff. The Muffler Shop fix it right the first time. Always accommodating, and I dont have to call to check on my vehicle. Vehicle ready at the time they tell me it should be completed.
I have been going to this shop ever since 2011 and my first experience with them was a pretty big one: total engine replacement for my Mustang. They had my mustang back up and running like new! They kept in contact with me through the whole process and they have definitely shown that they stand behind their work. 8 years later now, I’ve been to them every now and then when minor issues pop up with any of my vehicles that I can’t do myself but I’ve had zero issues with the motor that they put in and it’s running even stronger now with a tune change! I’ve also recommended friends and family to them and they have been treated with the same fairness and care.. Brian and the crew are very knowledgeable and they look after their work and the quality shows for sure... I strongly recommend this shop for major or minor vehicle improvements or repairs and I’ll be a customer for life!
These guys are awesome, professional and the owner is great. They gave me a good price for some new stuff on my truck and finished it same day instead of it taking the full day and a half. Explained everything to me before I left and made sure everything was good. As long as I live here I will use this business.
Staff was friendly, professional, and timely
Great service provided by a great team and led by a great person. Shop was very clean and I was treated with professionalism. I was impressed with staffs technical knowledge and willingness to fit me into their schedule. I would come back again for additional services and recommend The Muffler Shop to friends and family.
Its really simple, if u want a phenomenal price with outstanding work.. call these guys! Angelo, the shop manager was very helpful and made sure my race headers and tune were done right. Its worth the drive from N. Charleston for me because I can trust these guys and know the job will be done right. Only complaint..they have a few ford race cars they work on..bowtie love!
Out of both vehicles Ive taken to them they always do great work. Highly recommend if you need any exhaust work.
This place is absolutely amazing! We drove 2,900 miles (literally from coast to coast) and when we arrived in Columbia we noticed our exhaust pipe and muffler where rusted out and not up to par. We showed up to the muffler shop with out an appointment and they were able to get our entire muffler and exhaust parts ordered and replaced within an hour and half!!! They were extremely fair priced, honest and professional. I highly recommend to anyone needing muffler repairs etc. Thank you guys we appreciate all your hard work!
Excellent shop, fast turnaround and can tune a mustang like no other! Great guys!
Great shop. They do fantastic work and have the best prices.
Weve been taking our car(s) here for several years - I cant express enough how impressed I am with the teams knowledge, professionalism and exellent customer service - Always appreciated!
Very impressed. Owner gave me a ride back after dropping off the car. They noticed I had brake issues and fixed them. Highly recommend
Great customer service. Philip is a gem!Im relatively new to Columbia and a manager from a major auto repair chain recommended them when they couldnt fix my car. Theyve always done a great job with affordable prices. And whenever I thought the problem hadnt been resolved, they have looked at it immediately and set everything right.
ATTENTION!!! This place is fantastic and I recommend it 100 percent to anyone who needs to get work done to there car should go here. I had some electric cutouts done to my 2016 Nissan 370Z and they did fantastic, I called ahead the day before and asked if they could get it done the next day because I needed the car for the weekend and they got me in at 2. I gave them the parts and realized that the kit wasn’t made for my car. To my surprised they told me not to worry and they would handle it. They didn’t get started on my car until around 4 and called me when they started on it. They stayed TWO HOURS after to finish up my car and even did some extra work to make the finishing touch better. Good price for what they did and I respect their shop and work!
I have been there 2 times for my 2000 Saturn. The front bumper and protective piece underneath were off and My exhaust was original. They repaired the front end and replaced some of the exhaust system. BOTH times this shop was honest and extremely fair in their prices and the work was excellent. My husband is now going to take his car there from now on. I grew up with cars and these guys love working on cars.
If you’re looking for great, friendly customer service and great quailty work then this is the place for you! They know what they are doing and it’s a relaxing environment, highly satisfied with my visit. They have my business!
THE MUFFLER SHOP QUOTED ME FOR PARTS I DIDNT NEED AND HAD MY CAR ALL DAY LONG. I HAD TO KEEP CALLING TO SEE IF THEY LOOKED AT IT. ANGELO NEVER CALLED ME BACK AND THEY TRIED TO OVER CHARGE ME BY $700. I WENT TO BRADS MUFFLER IN CAMDEN AND SAVED $700... STOP BEING WRIPPED OFF BY THESE GUYS !!!#
Great work
GREAT CUSTOMER SERVICE HELPED WITH MY CAR WITH INSPECTION ON WHAT MIGHT BE THE ISSUE...EVEN TOOK IT A STEP FURTHER AND DID MINOR WORK NO CHARGE!!! Great place to get your car worked out
Awesome shop, awesome guys! I pulled in, with my Toyota Camry, sounding like a farm truck after my exhaust was murdered by a unusually tall neighborhood speed bump, not only did they squeeze me in to their busy schedule, the estimate, repair, and cost were so timely and inexpensive when compared to competitors I felt compelled to tip everyone involved! Chris, and brother Brian, and their knowledgeable staff really know what theyre doing! Id give them ten stars, but the ratings dont allow for all of that!