I got a flat tire today and called Walt’s to have my car towed to a local tire store. Sandy was super helpful over the phone. Zach was the driver who helped me. Very nice guy. I would definitely recommend this company. If I need a towing service again I will be using Walt’s. Thanks again Sandy and Zach!!
Great tow company. The dispatcher Sandi is very personable and is pleasant to speak with. The drivers Zach and Ted are both professional and were quick to respond to my service call. Zach even gave me a tip and recommended a mechanic that saved me a lot on repairs. 10/10 would use again.
Walts towing is awesome! Because of them a stressful situation was made seamless. Both Zach and Sandy were super reassuring and caring while helping me find a local mechanic given I was visiting the Springs from the Denver area. They both could not have been more professional. I highly recommend their quality service!
So I was in a car accident last year and they were there to tow my car with the quickness. The guy who came out was very professional. The place they towed it was easy to find, easy to get ahold, didnt have any trouble getting into my car to get my things and the owner is super chill and understanding. I Definitely recommend this place.
Walts Towing is THE BEST hands down.If you are looking for great prices, professional and friendly Walts is the best way to go. Miss Sandy and Zach took great care of my needs, my truck and very respectful of my time and property. I say look no further for your towing needs because this is the place to go.
This is the only tow service company I will use again! He came and towed my car from Larkspur all the way to Discount Tires on N. Academy in Colorado Springs. He kept on contact with me the whole time. He was very friendly and gave me a great price!
Walts towing is my go to! I’ve had a party bus towed as well as multiple different vehicles that have broken down on me as well as recommending them to friends. They have always been super fast, friendly, and very affordable highly recommend it to anyone who needs a tow!
I have had such a wonderful experience with Walts Towing! I highly highly recommend them and will use them again when the time arises. Zach is especially helpful, and goes out of his way to get you on your way. Thank you SO much for your help!
I had car trouble and I have a lowered car they not only once but twice picked my car up with no issues and towed it to a desired location with no damage.. highly recommended!!! Don’t waste ur time with these other place when u can get it done right the first time with these guys!!!
Morning, yall! Walts has a wonderful woman who works the desk. I wish I knew her name! I recommend Walts to any and all who need tow services. A little pricier than some of the others, but the work and attitude of the employee coming out to help you is well worth it!-Don Morehouse Reviews
So, there I am on a beautiful Saturday morning, getting ready to run an errand when I got into my car and it was dead.... I mean, barely even a click when I turned the ignition. I had lots to do, and big plans to celebrate my birthday with my daughter and grand-daughter.I called Walts and Ted was at my house within 20 minutes - on a Saturday! He quickly charged my battery and was on his way. I let the car run a few minutes, then shut it down to go inside and get ready to go out. Got in my car, and guess what? Yep, dead...........Ted came right back, with a smile, and again charged my battery. We determined I needed a new battery. He could have given me some ideas and recommendations for where to find a battery and have it installed on Saturday. But, that wasnt good enough for him. He had me follow him to a place he trusts, helped me pick out the right battery for my car, and because that shop couldnt install it (the battery is really hard to get to), he called a friend of his who immediately agreed to install my battery for me. On his day off!Bottom line, because of the red carpet treatment from Ted, my battery was quickly replaced by qualified, reputable, and trustworthy mechanic - and they even gave me a great deal on the labor.I will definitely use this local business again - and you can too...
Always very quick to respond. They were here within 10minutes of calling today and are an affable group of people. I believe I spoke to Christie on the phone and Mike for the tow. Unfortunately they informed me the car I was trying to remove was stolen but they did take care of contacting CSPD for me.
All great things to say about the whole experience. First, only less than an hour passed before the driver showed up, this was from the initial contact. Second, Ray did an amazing job of loading, delivering my older 4Runner to the shop. Then he set it down exactly where he was asked to. I will definitely use their services again in the future.
Used Walts Towing to flatbed my SUV to a local shop. I called a few days early, got a quote, and set an appointment. Zach got to my place right on-time and had my SUV loaded up quickly. We had a great chat on the ride over. Ill definitely give them another call for any tows that I might need. Thank you!
Called at 11pm on a Saturday night Sandy was so so sweet! I wish I could remember the drivers name but he got to me in less than 20 minutes! Got my suburban loaded up and to my house safely all while making sure I had a ride to my house safely. Thank you so much for being amazing and getting my suburban home!
Shout out to Walts Towing, and especially to the owner Ted, who came to our rescue after our 61 Chevy Impala experienced an electrical problem and shut down on Highway 83. He was kind, courteous and did everything within his power to ensure a proper tow for our classic car. The first tow company we called never returned our call. On an early Saturday evening, the phone at Walts was answered promptly, and Ted dispatched to us right away.
Needed my work truck towed after getting into a little accident. Called these guys up because they had the best reviews and learned why pretty quick! the address we had for the location of the accident was incorrect, but Ray, one of their drivers, was willing to search around for a little while in order to find my vehicle while I couldnt be there. Also insurance from the crash needed pictures of the vehicle which also was not previously documented, and they got that taken care of for me too! Made what could have been a huge hassle into a big relief. Definitely recommend!
My tire came off my rim and I needed my car towed. I called my insurance and every company they deal with were 2 hours out. I called Walts towing and they had a driver there within 20 minutes. The driver used 2x4’s to help my bumper not scrape and did a great job getting my car to the tire shop. Thank you again! I definitely recommend Walts towing.
Walts Towing is all about consumer satisfaction. To make a long story short. I had a desperate situation regarding a vehicle. Walts went above and beyond to make sure the vehicle was moved and kept safe. The cost was also very competitive and less expensive than most tow companies in Colorado Springs. Walts will always get my business.
I called them and everything was handled over the phone. I didnt have to do anything but make the call. He was faster the he planned and he gave me a really good deal.
Called them to ask questions about towing laws and they answered them for me and found out the other towing company who took my car was illegally overcharging. Walts is the only honest tow company in Colorado springs.
Sandy and Zach are both incredibly professional and caring. I have never had such a positive experience with a towing company. 10/10 would recommend and use again
Absolutely the fastest towing experience I have ever had! Zach, the owner, was so kind and got our car hooked up and towed in no time. And the prices are UNBELIEVABLY LOW. I would highly recommend this service to everyone!
This company Walts Towing is such an amazing and kind company. Owned by Mr. Ted Swanson who also is out in the field along with all his other employees. He went out of his way, going above and beyond my initial expectations of a general Tow Company right off the bat, shortly after I arrived. Then he was very professional and respectful from the start of the interaction. He then went out of his way to make the situation as positive as he could. I cant even explain how much I appreciate Mr. Ted and the other employees i interacted with how much they made it an amazing and positive experience.
Quick and professional service! They let me share my location from Google Maps, gave me the price, and promptly picked up my car and dropped it at home. If I ever need a tow again, I will definitely call Walt’s.
They were called to tow my illegally parked truck and had it for almost a month so my bill was pretty expensive, but they gave me a break when I came to pay and are helping me get it to a shop for the repairs it needs.Someone was always there to answer the phone when I called. I dont plan on getting towed again, but if I do hopefully it ends up in their hands.
Fast friendly tow. Nobody ever wants to get towed, but if I need to get towed again, Ill gladly use Walts!
Excellent customer service! Great communication, fast & friendly and affordable pricing. HIGHLY recommend them :)
This companies customer service goes above and beyond! Highly recommend!
Awesome people here! Forgot to guys name although I can tell you it was something along the line of “master of the universe”. But he went above and beyond when he came out to get my Jeep. The people I came across at the yard where also very nice and pleasant!
What a great bunch of people.Super friendly and kind and actually in business to service and help people out like a towing company should. Would highly recommend
Best paid tow I have ever gotten I got Zach as a driver. Absolutely amazing guy whistled the melody for Dont Worry while he was hooking up my car, which was quite soothing. This is the only towing company I will ever use from here on out.
Very professional, very kind, absolute sense of urgency. Impressed! This day and age you dont find any of that anymore!
Needed my car towed to a mechanic. Arrived and loaded the car efficiently. No issues. Will use again, if needed. Thanks!
Ted was excellent to work with. Fair and honest!
I truly cant say enough about how truly amazing everyone at Walts towing is. We were on a girls trip when my car died in the middle of I25. I called them not knowing anything around the area they were able to store my vehicle until Monday but helped me arrange someone to pick it up to look at it Monday. Then when we couldnt get a car off the side of the interstate. Mike made two trips to make sure we werent stranded on the interstate with all our luggage and if that wasnt enough he enlisted his own daughter to give us a ride to the airport to get a rental, because an uber or lift was impossible on the weekend. Walts truly went above and beyond to help make a bad situation more tolerable and allowed us to get back to our vacation. I cant imagine not being from here or able to get a car how bad things could of been. Thanks so much to everyone at Walts.
I had a great customer experience, Zach was extremely Profesional and handled the job in a very Ttimely manner. I highly recommend this companycompany. His communication was also amazi
Needing someone right away on such a short notice? Call Walts towing! After having a blow out on the highway, very stressed out and Ted was so nice and just reassured me on how he got us covered! It was also so nice to meet the owner of Walt’s, I’ll never forgot the nice hospitality from him! I highly recommend 10/10
SNdy and the guys ate AWESOME
Scott is like the super hero of all towers. He is so professional, hard working, does what he does to help other people - his energy never stops. We owe our gratitude for saving us on a very cold snowy day after waiting for a failed call from somebody else for hours. We wish him the best of luck!
My first experience with this company wasnt as a client, but just a girl way down on her luck struggling to change a tire near their office. When a gentlemen came out helped me put on a spare and offered to take me to get it patched at a tire shop nearby. And i never forgot how kind he was. Fastforward to today when my car broke down on Fillmore during rush hour. I needed a tow and remembered the gentlemen that helped almost 4 years ago. the lady on the phone was sweet and patient and Ray came in 15 mins was friendly considerate and helpful. Im very grateful to walts tow company.
Used Walts twice so far and each time they have fast friendly service. Good communication when scheduling vehicle delivery. Very fair prices on towing as well. Definitely would reccomend. Ask for Zach!
Sandy was so kind and professional to work with. Time wise, they were right on. No delays or issues at all. Very, very reasonable and would use them again.Thank you!Susan
I live in North Carolina and had a vehicle of mine towed and stored here due to a mechanical issue, and I have never been more satisfied or pleased! The very nice lady on the phone named Sandy even helped me find a mechanic I could deal with remotely from N.C.! Walt’s was very reasonable price wise and I have never experienced such exceptional service from a towing company and I highly recommend them for any towing services! Very fair prices as well for your towing needs. Again thank you guys so much for all your help.
After waiting for over two hours for competitors truck that never showed up, I called Walts towing. Ted said hed be there in 10 minutes and he arrived as promised. Great guy, took excellent care of my car, and also a good conversationalist. I highly recommend Walts Towing.
Our car broke down and we needed it towed to a mechanic shop. I spoke with Sandy and she was very sweet and professional on the phone. My daughters and I took a Lyft to get to our destination, while my husband stayed and waited with the car.The man (can’t remember his name), came and picked up the car and gave my husband a ride. He was fast, friendly and efficient. My husband enjoyed talking with him.Overall, an unfortunate experience made better by Walt’s towing.Would highly recommend.
Walts towing was the only company who could help me out in a timely manner when I needed help. They were extremely nice and professional. They also stored my car in their garage until I was able to retrieve it. I cannot say how thankful I was for them and their generosity!! The deserve a 10 star review from me.
Sandy is absolutely genuine when she says this company is a service company more than just a towing company. Outstanding service, on time driver, full of personality too! 10/10!
I had initially called a different towing service who never showed. I called Walts and they were there to help my within the hour just like they said they would be. Great service even after normal business hours and I really appreciated the tow. I will definitely be recommending Walts to anyone in need of a tow.
The absolute worst now he says I didnt use ur service!!! U know exactly who I am just because I dont have my last name on here doesnt mean I wont prove what ur secretary did I have the recorded calls would u like me to post them?
Love this company. Fast and Friendly. They really take care of us. Will use them every time!
Great experience under duress, thank you walts towing youll be my number 1 towing company!
This company clearly prides themselves on exemplary customer service and quality, knowledgeable towing. Everyone I spoke with was friendly and helpful, making the entire process stress free and easy. They have earned a customer for life!
Called day of requesting a tow for a toolbox, he arrived within 2 hours, took good care to ensure toolbox was not damaged during loading/transport/delivery. Highly recommend good quality company
Ive used Walts towing as my first choice for many years but never left a review till now. They are always on time, professional, and get my car to where it needs to go safely. You cant go wrong with them.
Very friendly, kind and helpful. Relatively inexpensive as well
First class business!! I called up for a tow and the lady on the phone was friendly and professional. She scheduled the same day towing for the time I needed. Zach was the driver/operator and he was accommodating, helpful and friendly. My vehicle was in an accident and the whole front end was mangled. He had no problem getting that wreck on the tow truck.Now that takes some skill. The price was good and the service was excellent! Call these folks up if you ever need a tow, they make it stress free. A big thank you to Zach and his team!
My car died out on me, and within 40 minutes of my initial call (my situation was NOT an emergency) to Walts towing, Zach was out to help me. It was a tough place to get my giant SUV out of and he handled it both professionally and swiftly. He was very kind (as Im sure others can assume, I was very stressed out because of the ordeal). Anyway, Zach, thank you so much for making this process as painless as possible!
Sandy is amazing, very nice called him 1st. Then 6 other towing companies.. they dont hold a candle to him. And Walts co.
I had an unexpected issue with my vehicle. I spoke with Zach and he was amazing!!!! Arrived on time and we both noticed the damage was a lot worse than expected. He is an expert at what he does and caused no further damage to my baby(FJ). I have had many many horrible experiences with tow truck companies and Walt’s Towing has been the best by far. I will definitely recommend and use on the future! Thank you so very much for taking care of my baby!
Theodore was a cool dude. 3am didnt stop this guy from saving the day.
In an already stressful situation of my sons car breaking down, having to call tow companies added to the stress, but when I called Sandy she was so nice over the phone which gave relief. They gave me a good price & I didn’t have to wait long for the car to be towed, Sandy gave me a time & they were there. Thank you Walts towing I will make sure I use you again & refer people to you.
I waited 4 hours for the first tow company to arrive (Popeye’s), who then abandoned me on the side of the road without changing my tire or towing me because they said it was “too cold” and “we don’t have insurance to change your tire!” UNBELIEVABLE!Walt’s Towing was on the phone with me when Popeye’s LEFT me on side of road. Walt’s Towing arrived within an hour, changed my tire in SIX MINUTES in 30 degree weather without complaining. Very professional. Definitely give Walt’s Towing 5 stars and many thanks with high recommendation!!!
Broken down on the side of a dirt mountain road, and was thinking its gonna cost an arm leg to get my 4x4 home. Not after getting this guys number. Even made special accommodations for our child. Not just reliable, friendly, and accommodating... but affordable as well. My for sure go to tow guy if unforeseeable circumstances happen.
Great customer service
Honest Company with quick response times. Although I recommend scheduling your tow ahead of time if you’re not broken down or in a urgent type of situation. Competitive prices and a very nice and knowledgeable staff. Yes they are even qualified to tow your car out of police impound yard.
Best towing company ever, their even came before the time their told me and pick up my 2 Equipment for a very low low price. Not to mentioned Joe the tow truck driver is the greatest. I would recommend ( Walts Towing) to every one.
I called to get answers to a few questions about the law and picking up your vehicle after it’s been towed. They did not tow my vehicle and I have not used them. The woman that answered the phone was very helpful and compassionate!!! I was not a customer and she still took the time to help out! Walt’s Towing will be the company I use when I need a tow service! Thank you for being kind! I will be recommending your tow company!!!
Was quoted 40 minute wait, I called back after 80 minutes and the driver still hadnt left! No call to let me know the deadline would be missed. When the driver finally called, left a message, told me it would be another 30-40 minutes to get to me, and asked me to call him back to let him know I got the message. I called back. He hung up on me (thinking I was a spammer). I called again, he again hung up before I could get a word in. I tried one more time ... same thing. I called Knob Hill and they told me theyd have someone to me in 15 minutes. Call Knob Hill first.Unbelievable.
Amazing service, could have towed us instead helped us diagnosed the problem and followed me back to the shop. Amazing service overall
I needed my vehicle to be towed immediately as I was locked out and stuck in the heat with my toddler. Every other tow company I called couldnt get to me sooner than an hour and were overpriced. When I called Walts Towing, they were helpful, professional and gave me a fair price, they were able to get someone out to help me within a half an hour which was a miracle for me!When Zach got there he came up with a solution to get into my vehicle instead of towing it so that I wouldnt have to pay as much, when he realized the tool he needed was missing he sincerely apologized and ended up giving me a courtesy tow to make up for it.. With the good treatment we received I would have paid regardless.. I have dealt with a lot of towing companies and have never received such good customer service and fair pricing. I will be using these guys from now on. Thanks for your help Zach!
I had a complaint, and Walts responded in an incredibly timely fashion with what I needed to hear. 5 stars for professionalism and timely response to a safety related inquiry.
Whenever I have to be towed ONLY use Walts people are ALWAYS friendly and professional. GREAT SERVICE!
They answered the phone quickly, and with no run around. Was very professional and to the point. Driver was on time and professional. I recommend Walts towing, and wont use anyone else.
Ted was awesome. I had call several other companies and they put me on hold or it would be 2 hours. He was able to tow me within 15 minutes of the call. The fee was very reasonable and they were super friendly. It really help make the situation better.
I couldnt believe I would EVER give a tow yard that towed my car from a hotel I was staying at in the middle of the night a 5 star rating. Honestly, If I could give them a 10 out of 10 I would give Walts Towing an 11! I dont consider them to be just aquaitances at this point & Ive only dealt with them once. All I know is if your straight up and honest about your situation they will offer as much help as they possibly can! Walts Towing deserves WAY more than a 5 star review online & from now on they will always be considered a part of my family!!!!Thank You Walts Towing!!!💯👍❣️😎🚘🎆🏆🥇🔑🏁
These fine folks lent me their phone and helped me find my car that had been repossessed with my phone inside. I was having a hell of a day, and I want to thank Ted? (Sorry Im a face person not a name person..) from the bottom of my heart for bring a good human to me. You made my day 100% easier. Much love and light to you.
Excellent service! Very prompt and took great care of our vehicle for a very reasonable price. Would highly recommend to anyone looking for great service.
They are such an amazing tow company! My insurance recommended them so I gave them a call to tow my truck today 03-11-19 and I had Scott and he was super nice and did an incredible job! If I could rate more higher then five stars I would. Scott was absolutely nice and really helped me out and I truly appreciate it. I had it towed another time before I forgot his name I’m bad with names but he was very helpful as well very nice staff y’all seriously are amazing! I definitely would recommend Waltz towing!
Daniel was quick and polite. Service was excellent. No problems. Very good at his job. Thanks to him my unfortunate situation was made a lot better knowing he had the situation under control and my truck was in good hands. He listened to my concerns and gave me the peace of mind i needed. Exceptional young man. Good job, greatly appreciated! Highly recommended. I will call Walts first if ever a event occurs that requires vehicle transport. I am confident they will have a solution.Again many thanks
Maybe the only professional towing service in town. Waited over 10 hours for another company to come out. When they never arrived called Walts and Zach said he would get a driver out in 2 hours. Zach himself showed up early and got the job done and our car unstuck from where it slid off the road. Even on a busy snowy day Walts Towing can be counted on. Great job and highly recommend these guys..truly the best!
Absolutely amazingggg experience. Very professional and prompt. Also super personable! On a plus side, the tow driver wasn’t just an amazing professional but he’s also a hoarder! Hahaha! Thanks again you guys for an awesome customer experience. 10/10 would recommend!
Showed up exactly when they said they would. On the minute. Very proffesional. Did a great job! Will have my future business!
Not only did they get to my car as fast as they could, the receptionist at the tow yard was incredibly kind. I definitely recommend Walts.
Excellent service
Absolutely amazing service, was blown away by how affordable they were. Its hard finding a tow company that will even travel on Fort Carson, these guys had no issues. Highly recommended and will use for all future tows.
Scott and Jerry were AWESOME! I needed a container moved from my neighbors house to mine and it was lodged in between a green house and the main house. I called numerous tow companies and no one would touch it, but Walt’s did and they moved it quick without any damage to the green house or the house. If I ever need another tow company, they will be the first I call!Thanks again to Scott and Jerry, you guys are amazing!
Service was excellent! Great rate for being towed! They unfortunately got down a truck but Scott had been able to come in right after and help me, he was awesome on communication and letting me know when he’d be there. Scott went above and beyond, very professional. Walt’s is definitely the best company to go to!- Thank you Scott!
So friendly and professional! Awesome rates and took care of me and my car in a timely manner. Austin was the best!
We are from Greeley Co. We went to Pueblo CO, To visit family and our water pump went out in Colorado Springs. We were stressed and worried about the price to fix and move our car. Walts gave us a huge discount and were super friendly. I would definitely recommend them!!
Helpful, friendly, and kind people!
Sweet people and awesome company.
Great service and reasonable cost. They picked up my truck on I-25 and took it all the way to my house for $140. It was a Sunday night at 10 pm and I live 20 miles from where it had trouble. Daniel was the driver and he was great, very professional and friendly.
Great service, Our technician Ted did a great job installing my spare tire very quick and professionally. Well equipped and super friendly. I Highly recommend Ted and Walts towing.
I made an appointment for Zach to tow my car because my clutch went out. I needed it picked early so we scheduled the tow at 7:30 am and on a Sunday . He was a few minutes late due to a CSP call but gave 15$Off the price and that was cool . It went well and they were professional . Thank you Walts Towing .
Extremely frustrating service that made a bad week worse. As an army vet myself, I wanted to support this business. I contacted Walts on Wednesday to arrange to have my vehicle towed from impound to a mechanic and was told by a female employee that I needed to make sure all fees were handled at the impound lot first and call back. I did so, called back, and spoke to the same female employee. She told me it was going to be about 2.5 hours until pick up. No sweat. I needed to go to work, so I asked if I needed to be there at impound or the auto shop to meet the tow truck driver. She told me I did not. So I went to work.I call back later after when my vehicle should have been picked up and taken to the auto shop, and the same female employee is now telling me that because I wasnt there in person they towed my vehicle to their lot pending payment. Why didnt she just tell me during one of our two previous conversations that I needed to pay up front over the phone in order for them to perform the service? So I complete the payment over the phone and she informs me that the vehicle will be taken to the auto shop that day.Come to find out today, Friday, that the shop never received my vehicle. I call Walts and a different female employee tells me they still have the vehicle because they forgot to tow it for two days.I wish Id asked for the name of the person I talked to on Wednesday. The next time a customer asks Do I need to be there to meet the driver? instead of just saying No say No, but well need you to pay now over the phone. Would have saved me some hassle. Also, not impressed with them forgetting to tow my vehicle after payment.
I received a tow from the owner Ted.. He was awesome . They had great reasonable prices. They were prompt and best of all courteous. I was having a horrible day, and to know that there are businesses out there that dont make it worse is a blessing. Definitely will call here again if I need a tow..