They dont follow privacy rules for tenants in NJ law. They are rude and overbearing. They blame you for other tenants issues. Maintenance have poor repair performance.
The actual worse management company. I have called within working hours to get answers about the apartment to be told that they arent open and that theyll take my message and call me back... That sounds nice and all until they proceed to never get back to you. I had to call 4 more times within the next week to finally get an answer. All of this could be avoided if they at least at representation at their building which for at least the last 6 months they have not. Please if you see this name on the front of a building for lease, do not move in.
The staff is great! You can call and they actually care about your concerns. Beautiful properties, wonderful events that support the community as well as the renter!
Blue Onyx is a God send to ne and my girls. They truly care about people and the community. I need to say they really really say that blue Onyx afforded my girls and I a better way to improve our quality of living. The staff has great excellent personalities and are great people. There is a blessing of great multitude to these people of this company. So Im in the apt. Now and its peaceful. My daughter says this is the best Christmas present. My granddaughter is living her own room finally. Blue onyx made it happen. A special kind of people. I still appreciate blue Onyx, but one of the tenants used deceitful words to the office, weve only been in the backyard once and weve corrected that mistake weeks ago. The building is kept clean and quiet. We mind our business and pray that others do the same. Blue onyx, our pet does not use the backyard. Since patricia the office keeps hanging up saying she has other calls. Her actions does not effect my gratitude for the betterment of me and my girls gratitude for the apartment and we are continuously working hard, abiding by the rules to continue our stay here. Thanks again 4 months later.
Blue Onyx Management has been a great help with finding an apartment and being professional when it came down to business. The workers definitely have a great energy in the office. I really appreciate the great customer service that was provided. I would highly recommend their services to family and friends!!
I have rented from this company for two years and my experience with them was wonderful maintenance was always there when you called the Receptionist were always friendly and helpful.Update: after vacated the apartment which I made sure it was clean and no damages they didn’t not give my full security saying I didn’t clean and they had to paint and when I called and asked them about it and I told I had video of the apartment after I left they told me I had to take them to court to get my security which I think that in fair to me.
The entire staff at Blue Onyx are phenomenal. I had to change my move in date a couple of times and they were more than accomodating. I love the amenities in my building. I would recommend this apartment building to anyone interested in a safe, clean and quiet building. Patricia, Deena and James were awesome. And so was the manager. Thank you all for making this stressful life event flow much easier and with a smile and pleasantries.
Blue onyx is the best! Thank you ladies and gentlemen for the best Christmas gift ever. May you all have a wonderful holiday
Great tenant relationship. I recommend Blue onyx management for anyone looking for nice apartments
I am very pleased with Blue Onyx Management. They answer all my maintenance request in a timely manner and the apartment was completely renovated. I would 100% recommend them to Family and friends.
I lived at the same apartment for seven years. Never had a problem, they are great at what they do. Every time you called there office with a problem, they are there to help you even on the weekends. Best place I have lived.
The whole staff was helpful and professional, myself and family are extremely happy with our four bedroom apt in the Journal Square section of Jersey City. We had an issue with a window and stove and when the maintenance staff came to inspect they didnt look for easy short cut repairs they replaced the stove and installed a new window, this is the right way to address problems. They also have rent payments online. Which eliminates purchasing money orders and mailing or having to drive to there office to drop off the rent. Thank You to the whole staff at Blue Onyx Management.
I was looking for an a comfortable affordable apartment. A close friend of mine told me about blue Onyx managemen, Best choice. They took care of you with such pleasant manner, I felt like I was definitely dealing with honest and trustworthy people, I remember speaking to Patricia and she was super professional and caring and Dina showed you the apartment she was very nice and polite. Best costumer service you have ever received!!! They showed me amazing aparments finally I decided on this beautiful apartment you couldn’t wait so you put your deposit right away. Now you’re living in the apartment of your dreams in East Orange NJ. Im very thankful and would strongly recommend blue Onyx management.
This rental company is the WORST the maintenance manager Jonathan is a undercover corrupt person trying to steal my hard earned money doing side deals. I spoke to other tenants and hes done the same to them Im glad Im gettin out. The OFFICE Now you can never get any type of help from them they hang up on you or put you on hold. Dont work with them period
I have been living in my apartment for more than a year now and I am very happy with the company. They helped me find an apartment that was perfect for me and my family. Every time I contact the office they responde to my requests and answer any questions I have. I am definitely looking forward to renewing my contract !
I would like to say God bless Blue Onyx Management. They were very caring and helped our family get us moved in immediately, honestly i dont know what i would have done without there help. Thank you Blue Onyx.
Blue onyx is a great place to rent from ..they have the best apartments including mines... been with them for over 7 years 😍😍ps Patricia is the best and she cute 😍😍
They have some good properties and are a great management but they want their money if not u will get them court papers on time early!!! Donna is a great person she helps out a lot 2 her best ability..
Just wanted to in inform whom ever this is going to that I have been very happy with the SERVICES THATVTHIS AGENCY PROVIDES, AS FAR AS MAINTENANCE THEY ARE prompt on tackling the issues at hand And Jonathan has been the best, he will do whatever it takes to make sure the TENANTS are happy..
My daughter rented an apartment from this agency, they promised to clean the yard, clean the snow, and attended any repair and they never answered the phone, the apartment wasnt in good condition since the beginning and they were aware of the damage. When the contract ended the security deposit was not refunded in full claiming that my daughter damaged the apartment. What a shame!! I would never recommend this agency. I put one star just to be able to post this message.
The Staff there is very professional courteous and kind always greet you with a smile especially Patricia they are Aways there For repairs keeping the lawn cut whatever it is you need They are prompt in their response
Worst property management in the New Jersey area!!!!!!!!!!!!! Very incompetent, and lacks communication within their own office. They charge you and do not tell you until it is too late. I will never sign with this property management company EVER AGAIN !
I’m a tenant living in my apartment for a little over 1year and I can honestly say I am happy and content with my apartment and I also want to say blue onyx management are very helpful and very nice when it comes to thier tenants I have made a great choice trusting in them my apartment is affordable spacious and nice.
Krystal is an excellent leasing agent she gave me really good service shes very patient, understanding, professional and assisted me from applying to moving in.
This place is amazing from day one my agent KRYSTAL helped me out and did a great job ..would recommend this place to anyone!
Patricia and ruben are very good and go above and beyond to make you feel important and that any issues are met.
I’m very satisfied with blue onyx management whatever issues I have is always looked at or worked on the secretaries are very kind and courteous they waste no time getting the situation done at hand and maintenance are very good at what they do all in all I’m highly impressed!!!
They have beautiful apartment nice people good company recommend 100 percent
Is there a way to put 0 stars, very unresponsable, we try to get 1 of their apts.and gave them the deposit plus the sec.month and that was in November and me and my gf decided not to get the apt.and since then, been trying to get the money back and nothing 👎👎👎👎
Nohemy and patricia have been excellent they’re very helpful with any issues you have. The apartments are clean and up to date. The lights and bright which is great for a woman lol. The blue onyx management team is great in general and understand any situations
Avoid at all cost. They dont fix nth at all and I mean nth. Took a whole year to replace a toilet kept send someone out to do home remedies patch job. House looks good when viewing then move in day see all the problems which never got fixed. Not professional they act like a use car dealer selling lemons. The kicker is I put my 30 day notice in January 31, I lived out my lease and on Feb 7th I got a eviction notice saying I refuse enter a new lease and a Lawyer fee. So basically I have to move before my 30 day notice. So now I have three days to move out. I didnt even get a court date just a Court officers delivering a removable warrant.
Yehuda and Patricia at the front desk were so helpful. I went to look for an apartment and they were so helpful in everyway.
Wish I could give a negative star!! Krystal showed me an amazing apartment & we were so excited to move in the end of this month! We paid the app fee 2 weeks ago ($30/person, even though I stay home with the babies & dont pay the rent) put the deposit down yesterday & now today my SOs background (years ago) is stopping us from renting with the agency. A notification that background check was being performed (like any other agency) was provided but was not pointed out as a bar to renting. Were talking misdemeanors more than 2 years old. We now have 1.5 kids (one on the way) and hes held his job at Marcal 2 years in October. You cant work there & be in trouble with the law. Absolutely ridiculous that it wasnt made clear that any criminal history will disqualify you from providing a roof over your familys head! And theyre crooks! Had I known his past would be an issue (has not been for our previous rentals with corporations) we would not have spent $60 on the application. We would have went elsewhere. Now, they have our money, its our fault we applied with his background & theyve stolen precious resources we need to get out of our current bad rental situation, where the realty company is in violation with the board of health because theyre not controlling the mice infestation! If youve ever been arrested, dont bother paying to apply with these crooks! It doesnt matter that theres been a change or you have a family to provide a roof for. They just want those application fees!
Krystal she was really kind, helpful and professional with us the office did a great job with us I recommend
Krystal She was really kind helpful and professional with us the office did a great job with us.
Really nice apartament nice doing business with kristal and Patricia . Love my apt
A big thanks to Jonathan from maintenance for always going above and beyond for the tenants. Ive maybe had to call maintenance only twice because you guys are always on the ball and know whats going on. 6yr tennant
Im Very please with yehuda and patricia for helping me always. I’m also very happy with the new management. I’m totally disappointed with the maintenance department. I love the way the employees care about my issues but they cannot control all the problems in the house.
Blue onyx management have amazing staff very respectful and helpful they will try to help u when they can
I love the customer service I received from Blue Onyx Management! Jay is the best!! So helpful and very professional!!!! Thanks Blue Onyx!!
Good leasing company, good service and satisfaction. Recommended 100%
Blue onyx management is a an amazing place to rent from, great employees and maintenance team. I have nothing to say but only great things and thank you.
Good afternoon! I wanted to say that the people at blue onyx mangement company are awsome the staff is very nice and always there when you need somthing fixed
I reside at 18 summit its in a great area & the apartments are nicely renovated
They try to do there best to Accommodate you as best as you can.
My sister rented one of their apartments . My bad rating is because she suffer a great lose of money with this agency first they promise to clean the yard cut the grass and remove the snow which was part of the lease . They only cut the grass once, never remove the snow and never remove their trash from the backyard . Her kids were never able to use the yard because there was so much hardware and wood that the agency never removed . Thanks to alm that trash their home got infested with mice and raccoons which they filed complaints but no one ever cared to help . They had to spend their own money to remove the critters from the home . The critter company explained to them how all that trash in the backyard was affecting them and that they should go to court . I recently moved to another state but i hope she takes them to court because they are very careless and they dont care about bad situations .
I have been calling for more than a year now & never get an answer at anytime I call. Very disappointing.
They told me the had apartments with a certain description and then when I went to the showing they were exactly the opposite. They totally wasted my time
I have been living in a mic infested apartment for 2 months now after telling this office time and time again to fix the problem. I have been patient and quite all this time and I see now that all i can do is speak to a legal authority to find some law that can shed light on the ignorance and negligence of this place.
Blue onyx customer sevice is truly amazing.
Blue onyx company is a great company to rent from i completely recommend it
Nice Guy Kool.
Patricia and Dina are very good!
Worst agency ever they lie to me took them 5 months to give my security deposit back even tho we left the apartment in great condition . I had to take them to court to get ahold of my money . They lie and cheat and never take care of the apartment once its rented but of course they want their rent on time every 1st.
Patricia a liar woman takes advantage of young couples looking for a first home . She is deceiving and not a person you can trust . Very unprofessional . Never filed any of our complaints and never reported anything and at he end we had to pay for all of it ourselves . Worst agency and employees.
Patricia & Dina are amazing!!!
Theyre amazing!!! Great Choice!!!
Patricia attended me, very friendly and helpful and explains very well 👍
My experience with the company has been for over a year and it has been a pleasure to work with them because they are very kind and attentive with all my questions and concerns. I recommend 100% to my family and friends to visit them.
Jay and Patricia are very friendly / Jay laughs a lot and is very kind and helpful.
I am super happy in my apartment where I live because it is super nice and very comfortable.
The service that Patricia offered me is excellent.
I am grateful first of all with the way of customer service I felt in family very good treatment and really trained people who in one way or another seek the solution your needs thank you very much for your attention
I am a tenant of them for a year and I am super satisfied with the service they have given me as a tenant I have not had any concerns oh complaint excellent service I have recommended it and also have been satisfied I recommend blue onyx management in paterson nj.
The company is very good, the person is very cordial and they take good care of the person.
The screws are being seen from La Pared and the bell does not work if one plays on the second floor also rings on the first floor
I worked for this company a few years ago and they are the best, very helpful with any problems I had
Good service, apartments in good condition