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Brians Auto Repair
7910 Cleveland Rd, Clayton, NC 27520, United States
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Brians Auto Repair

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Ma
Review №1

When i moved to this area, i had a hard time finding a mechanic i could trust. After hearing about Brian thru word of mouth, i took my truck to him for some much needed brake work that anothermechanic botched. Brian not only repaired it properly, but showed me the brake lines he removed that were spliced together by the first mechanic.This is not only dangerous, but illegal as well. I have taken all my vehicles to Brian ever since then. I can describe Brian in two words; Trustworthy and Honest.

Ma
Review №2

Dropped of my Honda Civic for a routine oil change and threw in a surprise “AC not working” when I dropped off the car. They were able to check it out for me and fix the problem for me the same day although I was only scheduled for an oil change. They were done with everything quickly and were very friendly. My AC is blowing colder than ever now. Will visit these guys for my next maintenance and or repair.

Ma
Review №3

Best honest place in the area! We have found our forever car place.

Do
Review №4

Great staff! They always work me in quickly and finish must faster than expected.

Ju
Review №5

I was really surprised! Brians is a hidden gem. I thought my tires were bad and they confirmed theyre fine, but it drove better after they had it. They adjusted pressure and weights, no charge. Theyve done work several times on my and my Moms cars. Each time they were less expensive than anticipated, faster than they said, and had chances to upsell me without me really knowing and they didnt. Honest, fast, not expensive. Like a dream come true.My only criticism is the smoking in the office. Its very smoky and at least one person smokes (smoked? Maybe theyll quit?) in the office, next to the no smoking sign. Bleah.

Ch
Review №6

Very professional and did a great job on my Ford Fusion. Pricing seemed reasonable. Ill be back for more work on my Chevy Colorado in the future!

Ti
Review №7

They take care of your car quickly and professionally. You definitely get what you pay for. The service is top notch and repairs are done right the first time, plus you dont have to wait a long time to get your vehicle back. Very efficient! I had to take a star away as my truck was recently there and they did not put the flooring back as it was when it arrived. A little disappointed. They are a little pricey as well.

Th
Review №8

Very nice and knowledgeable people. Upfront pricing with no pressure or up sailing. Final bill was less than quoted due to finding a part cheaper. They could’ve not told me, I never would’ve known. So they’re Honest.

Je
Review №9

The actual cost for all the repairs came in under the original estimated quote. Quick reliable service is why I keep coming back

An
Review №10

Great service....the best in town..

Wi
Review №11

Excellent work and reasonable pricing! Best shop in the area!

Li
Review №12

Awesome all around will use them again if needed and will send others

Ja
Review №13

Good service at a fair price

Gl
Review №14

Had read many good reviews of Brian’s over the last couple of years. Tried them out recently. Friendly service, neat, clean and organized shop. I will definitely use them again.

To
Review №15

I’ve been a customer of Brian’s for a long time. I’m what you would call a loyal customer. That loyalty is to my wallet and my car. That’s why I won’t go anywhere but Brian’s. Reliably honest, reliably professional, and reliably honest. I know I said honest twice, that’s what I value most in a mechanic.

Ph
Review №16

Great work done on the head gaskets and other upper engine work. 2yr warranty, done before I thought it be. Great folks. 5 stars

Se
Review №17

Once again Brians auto saved the day. Recently brought my vehicle in for a oil change. I mentioned I was having issue with a check engine light. He voluntarily did a FREE diagnostic test and told me the issue. He advised me to bring my car to my dealer and discuss the federal emissions warranty. He could of easily told me I needed a catalytic converter and charge me for a diagnostic test. Most honest mechanic around! Thank u Brian!

R.
Review №18

Brian and his team are great. They are very knowledgeable and customer service oriented. I would recommend anyone to go there to have their vehicle serviced.

Pa
Review №19

Brians not only quoted me 2k less than the Toyota dealership, they also came in under budget because the dont charge you for services that your car doesnt need! They also sent photo updates throughout the entire repair, and were just absolutely incredible.The only place Ill go if Im in the area!

Ju
Review №20

I have been there 4 times, and the problem is still not fixed $1000 later.. I was disappointed to say the least no apology and no refund, I’ll spend my money elsewhere!

St
Review №21

Brian and his team are all about doing great work. They are the most talented group I have seen. They will find out what is wrong with you vehicle, not throw parts at it. We have been a customer of theirs for many years and will continue to do so!

Ru
Review №22

I never have to wait to get in. Same say service. Reasonable rates. Prompt. No upselling.

Ch
Review №23

I havent done any business with them but havent heard anything good yet

La
Review №24

Happy with the service we received. Brians Auto was able to quickly diagnose and repair our problems. Working with Jason was great!

co
Review №25

I had to have a transmission programmed and they where able to program it for less than what the dealership wanted. I’m so happy I did not have to go to the dealership. Will use for any GM programming

Pa
Review №26

Honest and fair.

Li
Review №27

As always a pleasant experience. We have been with them a long time and wouldnt think about anyone else working on our vehicles.

Ch
Review №28

Great people and willing to do what they can to make you happy. It will be hard for me to go anywhere else honestly. Felt like I stepped back in time 20 years as far as customer service. They really seemed to care. I just had a tire rotation so I cant speak for any other services but will be a returning when needed.

Me
Review №29

Love these people! They work on our vehicles with fair pricing. They explain whats needed without talking down to you or trying to sell you stuff toy dont really need.

Ja
Review №30

I called them on a Monday morning thinking theyd get me on the schedule a few days later... Not only did I get my car in And back from them within a few hours! (On a monday!) But they charged me HALF what the other garage did!! Unreal.When they were done, I told them they were awesome and he simply said, We Know.And, i brought my own parts in since they are so much cheaper on places like Parts Geeks website! They didnt upcharge me like every other place would.This was a win win win for me!!

Em
Review №31

Brians Auto EXCEEDED expectations! They did excellent work, fast, with no appointment same day I came in. Jim was super helpful accommodating my schedule needs. Last but certainly NOT least, their labor costs are reasonable and even a little less by comparison to other equally certified shops in the area that I called. They really did a fantastic job on all three of my services yesterday! Awesome team all around, at Brians Auto Repair in Clayton! Special thanks to Jim and Brooke.

An
Review №32

Brians Auto has great service! You get friendly service whether you call or walk in, they are up front and honest about everything, and have reasonable prices. They never try to oversell, in fact they will let you know if something does not need to be done yet, such as brakes still have wear left.

Co
Review №33

Honest prices, quick service

Gr
Review №34

Since moving to the Cleveland area 2 years ago from NYC I had to find places for services that I could trust. One of those services is for my vehicle. I tried two other places and was less than impressed, not only by the service, but also by the way I was treated, before going to Brians and havent gone anywhere since.The service I received here has been stellar and reasonable.I highly recommend Brians for your automotive service needs.

Ne
Review №35

They replaced my motor for me and my car runs good.

Ev
Review №36

Always a positive experience with this shop. I have only recently found them, but the three times I have been there, they have done a outstanding job on my 2001 F150. Never any hidden fees or charges. They are very upfront with recommendation for my trucks repair needs. NEVER oversell any service.

Bi
Review №37

We have used Brians Auto Repair for about 4 years off and on, prices and service are great. They have become our go to mechanics.

lu
Review №38

Great work at good honest rates.

Do
Review №39

They are a good bunch and will try and help you out. Just becareful with the bill and specify if you do or dont want something done to your car. They spent 30 minutes fixing a handle I didnt want fixed because I was going to sell it anyways after a check up. They didnt force me to pay for it and left it fixed since they didnt have to spend anything for the parts. Keep up the good work

Vo
Review №40

Love these guys, they take appts and so far have been spot on every time, the prices are comparable to others.

Br
Review №41

These guys are awesome. I went in about 30 mins before closing time. They fixed my tire cheaper and faster than a regular tire shop. People are super nice. I will do business with them again!

Ke
Review №42

Received a quote for $1,100 at Meineke for brakes and Brian took care of it for $117. He has also taken care of two our friends for very reasonable rates. Does great work and gets your car in an out quickly. Highly recommend.

Gi
Review №43

Brians has always been fair and dependable. They have done a number of repairs on all three of my vehicles, including an engine replacement. I highly recommend this place!

BR
Review №44

I broke a bolt in a hard to fix place and had the car towed to Brian’s and I couldn’t be happier with their service. They replaced the stud and put the new part on and the price was really fair. Thank you

Me
Review №45

Local mechanic we trust for all our auto needs. Pricing seems fair, doesnt usually take long to get services completed. I appreciate that they dont talk down to me or try to sell me stuff I dont need.

Su
Review №46

I had my exhaust manifold replaced on my work truck there and they did a excellent job. I had no appointment and they had it done in 1 day for a very fair price.. Thanks for getting my money maker back on the road!Jason Pischke

St
Review №47

Great service...fast, fair prices and trustworthy. This is our go to place for auto repairs.

Am
Review №48

Love these guys!!! Theyre awesome, fast and dont rip you off.

Ga
Review №49

Every time I go the service is fantastic. This is the best shop in Clayton, honest, fast knowledgeable people.

Je
Review №50

I brought my truck into Brians with a exhaust pipe that fell out. He was able right in and when the part that was sent over kept being the wrong size they decided to weld it back on (which is what I was hoping for). Everyone there was extra nice and I will be going back again for regular maintenance

To
Review №51

Honest and upfront.Friendly staff and quality, quick service..

Se
Review №52

Fair,honest,reliable,affordable auto mechanic are hard to find and brian is all of the above. Had a issue with my window about 6months ago on my dodge journey. After going to deacon Jones to get a price to repair the window which would of cost me $400. After speaking to a neighbor he suggested I go to brian and get his opinion. Instead of brian doing the job he suggested trying white lithium grease before and BAMN it worked. 6 months later still havent heard a noise. He could of easily got money out of me but he didnt. Not many mechanics would be as honest as he was here and it was greatly appreciated. Thanks Brian!

Br
Review №53

Friendly, professional service. Very competitive.

Ba
Review №54

Excellent service and reasonable prices. Great people.

Da
Review №55

Honest folks that do work right the first time at a fair price

Mi
Review №56

Very fast, clean, professional, great job!

Ja
Review №57

Always great service and fairly priced!

Gr
Review №58

Very kind and efficient with time, cost and job performance

St
Review №59

Honest, friendly, reliable, fair...everything you want in a local business. I take all of my cars and trucks to Brians Auto Repair.

Wo
Review №60

Have been going to Brians for a few years now and if I could have given 6 stars I would have. The quality of work is awesome.

Br
Review №61

Love this place, we were from out of town and they stayed late on Friday to fix our issue so we could be on our way. Great people, great service, and great pricing.

Ch
Review №62

Fair and honest, what more could you want in a mechanic?

Da
Review №63

Great, honest automotive technician. I highly recommend to anyone needing service on their vehicle

Ma
Review №64

By far the best customer service and pricing in the RDU area. I recommend Brians Auto Repair to any and all!!

Wa
Review №65

I made an appt. but they didnt keep it on account of someone elses raggedy vehicle..Was told two different alternate times but I said forget it and went somewhere else...I use my own mechanic I dont fool with outrageous prices to pay employees and I do know about cars...

ro
Review №66

Honest, and fast

J
Review №67

Love this place! Have been using Brianss auto since 2005.

Ch
Review №68

Brians is always my go to for oil changes, repairs, and everything else. I have been using them for many years and there is no one I trust more with my vehicles. His prices are always fair and he will never try to over sell you there is nothing more you can ask for!!!

Da
Review №69

I’ve never had a more honest, up front, helpful experience with car repair. Special mention to Jim who won my business for as long as I’m driving!

Ad
Review №70

Great guys, fair prices. I will be using them for all of my automobile needs.

Jo
Review №71

Brian is 100% fair, honest, and does quality work.

Sh
Review №72

Great service

Wi
Review №73

Just pulled off the road to answer my phone

Ca
Review №74

Very honest and fare

Ti
Review №75

Friendly honest service.

Ca
Review №76

Nice folks

La
Review №77

Very friendly

mi
Review №78

Very helpful

Information
4 Photos
78 Comments
4.7 Rating
  • Address:7910 Cleveland Rd, Clayton, NC 27520, United States
  • Site:https://brians-auto-repair-auto-repair-shop.business.site/
  • Phone:+1 919-723-8185
Categories
  • Auto repair shop
Working hours
  • Monday:8am–6pm
  • Tuesday:8am–6pm
  • Wednesday:8am–6pm
  • Thursday:Closed
  • Friday:Closed
  • Saturday:8am–6pm
  • Sunday:8am–6pm
Accessibility
  • Wheelchair-accessible entrance:Yes
Offerings
  • Oil change:Yes
Amenities
  • Mechanic:Yes
Planning
  • Appointments recommended:Yes
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